Maryhill Manor
501 Madison Ave, Niagara, WI 54151 · Marinette County · (715) 251-3172
50 certified beds, about 48 residents a day · Non profit - Church related · Medicare and Medicaid since 1990
CMS Care Compare ratings, data as of September 1, 2026 · CCN 525467 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 25, 2026, inspectors cited 3 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).
Of 18 health citations since September 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $50,606 in the last three years; the largest was $50,606, and the latest is dated June 25, 2024.
Nurses and nurse aides worked 3.86 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 0.96 of those hours.
45.3% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.
June 16, 2026Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, interview, and record review, the facility did not ensure an allegation of abuse was reported to Nursing Home Administrator (NHA)-A or their designee for 1 resident (R) (R1) of 5 sampled residents. On 6/11/26, Certified Nursing Assistant (CNA)-C observed an incidence of verbal abuse directed toward R1 by CNA-E. The abuse was not reported to NHA-A.
March 25, 2026Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure food was stored and prepared in a safe and sanitary manner. This practice had the potential to affect all 46 residents residing in the facility. The facility did not test the temperature of the sanitizing solution used in sanitizing buckets and the 3-compartment sink per manufacturer's recommendations. In addition, the facility did not monitor parts per million (PPM) of the sanitizing solution. The facility did not consistently label resident food with use-by dates and ensure timely disposal of expired items.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on staff interview and record review, the facility did not ensure timely transmittal of a Resident Assessment Information (RAI)/Minimum Data Set (MDS) assessment for 1 resident (R) (R23) of 14 sampled residents. The facility did not transmit a Discharge MDS assessment for R23 in a timely manner when R23 was transferred to the hospital and did not return to the facility.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on staff interview and record review, the facility did not accurately code Minimum Data Set (MDS) 3.0 assessments for 3 residents (R) (R58, R7, and R20) of 14 sampled residents. R58 was admitted to the facility on [DATE]. The facility did not ensure R58's name was accurately and consistently reflected on all of R58's transmitted MDS assessments. R7's Pre-admission Screening and Resident Review (PASRR) Level II (used to identify individuals with mental illness and/or intellectual or developmental disability to ensure appropriate placement), dated 1/8/25, indicated R7 had a mental illness. R7's MDS assessment, dated 3/28/25, did not indicate R7 had a mental illness. R20's MDS assessment, dated 3/11/26, indicated R20 received anticoagulant medication. R20 did not have an order for anticoagulant medication and did not receive anticoagulant medication.
February 4, 2026Complaint inspection · 2 citations
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not provide the appropriate care and treatment to prevent the development of pressure injuries and/or promote healing for 1 resident (R) (R4) of 1 sampled resident. R4 had a stage 2 pressure injury on the left buttock. During an observation of wound care, Registered Nurse (RN)-E did not remove gloves and cleanse hands appropriately. In addition, RN-E used a gloved finger to apply ointment to R4's wound.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not ensure enhanced barrier precautions (EBP) were implemented during high-contact cares for 2 residents (R) (R1 and R4) of 2 sampled residents. R1 had an order for EBP due to open wounds. The facility did not ensure EBP was implemented for R1 during a transfer and toileting. R4 had an order for EBP due to an open wound. The facility did not ensure EBP was implemented for R4 during wound care.
March 10, 2025Complaint inspection · 2 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on staff interview and record review, the facility did not notify a physician when 1 resident (R) (R2) of 4 sampled residents was physically aggressive toward another resident. R2 had a history of making threats to suffocate R1 with a pillow. On 2/20/25, R2 placed a pillow over R1's face in an attempt to quiet R2. R2's physician was not notified of the incident.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on staff interview and record review, the facility did not ensure a care plan was reviewed and revised for 1 resident (R) (R2) of 4 sampled residents. R2's care plan was not updated with interventions to address aggressive behavior, resident-to-resident altercations, and the impact of loud noise on R2.
December 18, 2024Complaint inspection · 1 citation
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on staff interview and record review, the facility did not ensure confidentiality of medical records for 2 residents (R) (R4 and R5) of 5 sampled residents. Registered Nurse (RN)-D requested a copy of RN-D's personnel file after RN-D's last day of employment on 10/30/23. The information provided to RN-D contained protected health information (PHI) from R4 and R5's medical records.
November 6, 2024Standard inspection · 2 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure food was stored and prepared in a sanitary manner. The practice had the potential to affect all 45 residents residing in the facility. Staff did not monitor and document food cooling temperatures. Staff did not serve food in a manner that protected residents from cross-contamination. Staff did not perform appropriate hand hygiene and safe food handling practices when serving food.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on staff interview and record review, the facility did not ensure vaccinations were administered for 1 resident (R) (R3) of 5 sampled residents. R3 was not offered the PCV20® vaccine.
June 25, 2024Complaint inspection · 3 citations
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on staff interview and record review, the facility did not ensure the resident environment remained free from abuse for 2 residents (R) (R2 and R4) of 5 sampled residents. R2 reported to Activity Aide (AA)-D on 6/6/24 that R1 had touched R2's breast in the hallway that morning. Nursing Home Administrator (NHA)-A and Director of Nursing (DON)-B reviewed camera footage on 6/6/24, interviewed both residents, and determined the allegation did not occur. Monitoring interventions were not implemented for R1. On 6/7/24, Social Services Director (SSD)-C informed NHA-A and DON-B that SSD-C had seen R1 and R2 in the lounge after lunch on 6/6/24. NHA-A and DON-B again reviewed camera footage and determined R1 had touched R2 inappropriately on 6/6/24 at approximately 1:04 PM. [...]
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on staff interview and record review, the facility did not ensure an allegation of sexual abuse was reported to the State Agency (SA) or local law enforcement in a timely manner for 2 residents (R) (R1 and R2) of 5 sampled residents. On 6/6/24, R2 told staff that R1 had touched R2 inappropriately without R2's consent. The facility did not report the allegation of sexual abuse to the SA or to local law enforcement within the accepted regulatory timeframe.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on staff interview and record review, the facility did not ensure an allegation of sexual abuse was thoroughly investigated for 2 residents (R) (R1 and R2) of 5 sampled residents. On 6/6/24, R2 told staff that R1 had touched R2 inappropriately without R2's consent. The facility did not thoroughly investigate the allegation of sexual abuse before they determined the allegation did not occur and later discovered the allegation did occur.
September 27, 2023Standard inspection · 4 citations
- F Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure menu serving sizes for regular and pureed diets were followed for 42 of 42 residents residing in the facility. The facility did not follow menu serving sizes to ensure the nutritional needs of residents were met.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure food was stored and prepared in a sanitary manner. This practice had the potential to affect 42 of 42 residents residing in the facility. The facility did not ensure time/temperature control foods were labeled with open or use-by dates. Residents' food in snack/nourishment refrigerators did not contain expiration dates to prevent the potential for foodborne illness. Staff did not wear hair restraints consistently throughout the kitchen.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not notify a physician after a change of condition for 1 Resident (R) (R31) of 15 sampled residents. The facility did not update R31's physician until two days after R1 experienced a change in condition and developed a productive cough.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not maintain an infection prevention and control program to help prevent the transmission of communicable disease and infection for 1 Resident (R) (R31) of 15 sampled residents. The facility did not implement transmission-based precautions (TBP) until two days after R31 developed a new cough. In addition, the facility did not test R31 forty eight hours after the first negative antigen COVID-19 test after R31 developed a new cough.
Fire safety inspections
13 fire safety citations on file: 2 on March 25, 2026, 8 on November 6, 2024, 3 on September 27, 2023.
Every fire safety citation13 citations
- D Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Meet requirements for the installation and maintenance of electrical systems.
- F Have properly installed electrical wiring and gas equipment.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Establish policies and procedures including evacuation.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- E Have restrictions on the use of flammable curtains.
- E Have restrictions on the use of highly flammable decorations.
- E Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Install smoke barrier doors that can resist smoke for at least 20 minutes.
- C Have simulated fire drills held at unexpected times.
- C To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 25, 2024 | Fine | $50,606 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wisconsin | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.86 | 4.21 | 3.86 |
| Registered nurses | 0.96 | 0.99 | 0.69 |
| All nursing staff on weekends | 3.58 | 3.77 | 3.42 |
| Nurse aides | 2.61 | ||
| Licensed practical nurses | 0.28 | ||
| Nursing staff turnover (share who left in a year) | 45.3% | 46.9% | 45.8% |
| Registered nurse turnover | 50.0% | 39.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.50 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.97 on weekdays and 3.58 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.97 in April to June 2025 to 3.86 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.86 | 0.96 | 3.97 | 3.58 | 0.0% | 0 of 90 | 48 |
| Oct to Dec 2025 | 3.96 | 1.00 | 4.08 | 3.67 | 0.0% | 0 of 92 | 47 |
| Jul to Sep 2025 | 4.14 | 1.01 | 4.30 | 3.73 | 0.0% | 0 of 92 | 47 |
| Apr to Jun 2025 | 3.97 | 1.06 | 4.10 | 3.64 | 0.0% | 0 of 91 | 48 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wisconsin, Jan to Mar 2026 | 4.19 | 0.95 | 4.36 | 3.74 | 8.8% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wisconsin | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.9 | 16.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 7.2 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.8 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.6 | 18.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.3 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.1 | 15.8 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.6 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.3 | 2.3 | 1.8 |
Owners and operators
Legal business name: MARYHILL MANOR INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| First Bank Upper Michigan | 5% or greater mortgage interest | Organization | 11/30/2022 | |
| Baier, Patricia | Corporate director | Individual | 01/01/2016 | |
| Frantz, Lana | Corporate director | Individual | 01/01/2016 | |
| Fredrick, Audrey | Corporate director | Individual | 01/01/2024 | |
| Herriges, Rosemary | Corporate director | Individual | 01/01/2016 | |
| Mattson, Ann | Corporate director | Individual | 01/01/2024 | |
| Pultz, Robert | Corporate director | Individual | 01/01/2016 | |
| Brasure, Ann | Corporate officer | Individual | 01/01/2024 | |
| Crockford, Lynne | Corporate officer | Individual | 01/01/2020 | |
| Decker, Dan | Corporate officer | Individual | 01/01/2024 | |
| Ebli, Jim | Corporate officer | Individual | 01/01/2024 | |
| Healthdirect Institutional Pharmacy Services Inc | Operational/managerial control | Organization | 06/01/2018 | |
| Prime Time Healthcare LLC | Operational/managerial control | Organization | 11/01/2019 | |
| Up Rehab Services LLC | Operational/managerial control | Organization | 06/01/2018 | |
| Wipfli LLP | Operational/managerial control | Organization | 01/01/1999 | |
| Baier, Patricia | Operational/managerial control | Individual | 01/01/2016 | |
| Brasure, Ann | Operational/managerial control | Individual | 01/01/2024 | |
| Crockford, Lynne | Operational/managerial control | Individual | 01/01/2020 | |
| Decker, Dan | Operational/managerial control | Individual | 01/01/2024 | |
| Ebli, Jim | Operational/managerial control | Individual | 01/01/2024 | |
| Frantz, Lana | Operational/managerial control | Individual | 01/01/2016 | |
| Fredrick, Audrey | Operational/managerial control | Individual | 01/01/2024 | |
| Hayes, Paul | Operational/managerial control | Individual | 01/01/2021 | |
| Herriges, Rosemary | Operational/managerial control | Individual | 01/01/2021 | |
| Kaldor, Carrie | Operational/managerial control | Individual | 01/01/1999 | |
| Mattson, Ann | Operational/managerial control | Individual | 01/01/2024 | |
| Pultz, Robert | Operational/managerial control | Individual | 01/01/2016 | |
| Sikora, Christy | Operational/managerial control | Individual | 05/18/2021 | |
| Healthdirect Institutional Pharmacy Services Inc | Adp of the SNF | Organization | 12/02/2025 | |
| Prime Time Healthcare LLC | Adp of the SNF | Organization | 12/02/2025 | |
| Up Rehab Services LLC | Adp of the SNF | Organization | 12/02/2025 | |
| Wipfli LLP | Adp of the SNF | Organization | 12/02/2025 | |
| Baier, Patricia | Adp of the SNF | Individual | 01/01/2016 | |
| Brasure, Ann | Adp of the SNF | Individual | 01/01/2024 | |
| Crockford, Lynne | Adp of the SNF | Individual | 01/01/2020 | |
| Decker, Dan | Adp of the SNF | Individual | 01/01/2024 | |
| Ebli, Jim | Adp of the SNF | Individual | 01/01/2024 | |
| Frantz, Lana | Adp of the SNF | Individual | 01/01/2016 | |
| Fredrick, Audrey | Adp of the SNF | Individual | 01/01/2024 | |
| Hayes, Paul | Adp of the SNF | Individual | 01/01/2021 | |
| Herriges, Rosemary | Adp of the SNF | Individual | 01/01/2021 | |
| Kaldor, Carrie | Adp of the SNF | Individual | 01/01/1999 | |
| Mattson, Ann | Adp of the SNF | Individual | 01/01/2024 | |
| Pultz, Robert | Adp of the SNF | Individual | 01/01/2016 | |
| Sikora, Christy | Adp of the SNF | Individual | 05/18/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on June 16, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on March 25, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on March 25, 2026: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on February 4, 2026: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.58 hours per resident per day, below the Wisconsin average of 3.77.
Other nursing homes nearby
- Optalis Health and Rehabilitation of Kingsford Kingsford, 4.2 mi · 1 of 5 stars · 58 citations
- Freeman Nursing & Rehabilitation Community Kingsford, 4.7 mi · 5 of 5 stars · 20 citations
- Florence Health Services Florence, 15.5 mi · 1 of 5 stars · 46 citations
- Pinecrest Medical Care Facility Powers, 24.1 mi · 4 of 5 stars · 40 citations
Wisconsin contacts for a concern about a nursing home
These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wisconsin Department of Health Services, Division of Quality Assurance, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wisconsin Board on Aging and Long Term Care, Ombudsman Program, 1-800-815-0015. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wisconsin DHS Provider Search (Survey History), where Wisconsin publishes its own records on licensed homes.
Common questions
- What is Maryhill Manor's Medicare star rating?
- CMS rates Maryhill Manor 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Maryhill Manor get at its last inspection?
- 3 health deficiencies at the standard inspection on March 25, 2026. The Wisconsin average is 9.5.
- Has Maryhill Manor been fined?
- Yes. CMS lists 1 fine totaling $50,606 in the last three years.
- Does Maryhill Manor accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Maryhill Manor?
- CMS lists 45 owners and managers. Legal business name: MARYHILL MANOR INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.