Masternick Memorial Health Care Center
5250 Windsor Way, New Middletown, OH 44442 · Mahoning County · (330) 542-9542
99 certified beds, about 84 residents a day · For profit - Corporation · Medicare and Medicaid since 2009
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366375 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 12, 2026, inspectors cited 2 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 7 health citations since August 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.87 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.65 of those hours.
30.2% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Windsor House, Inc., an affiliated group of 11 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
May 29, 2026Complaint inspection · 1 citation
- E Keep residents' personal and medical records private and confidential.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record reviews and staff interviews, the facility failed to ensure confidentiality of residents' protected health information. This affected 12 of 12 residents (#30, #57, #90, #91, #92, #93, #94, #95, #96, #97, #98 and #99) reviewed for confidentiality of records. The census was 84.
April 30, 2026Complaint inspection · 1 citation
- D Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Inspectors wroteBased on review of facility policies, review of facility invoices, review of the Ohio Revised Code, and interviews, the facility failed to charge a reasonable price for request of medical records for Resident #3's representative. This affected one resident (#3) of three residents who requested records. The facility census was 86.
March 12, 2026Standard inspection · 2 citations · risk-based survey (a shorter visit CMS gives only to higher performing homes)
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a pressure ulcer for Resident #35 received appropriate assessments and monitoring. This affected one resident (Resident #35) of one residents reviewed for pressure ulcers. The total census was 87.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, record review and review of the facility policy, the facility failed to ensure catheters were maintained in clean and sanitary manner. This affected one resident (#10) of two residents reviewed for catheters. Facility census was 87.
February 9, 2026Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteTHE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on record review, interview, facility investigation review and facility policy review, the facility failed to ensure Resident #52 did not leave the facility without staff knowledge. This affected one (Resident #52) of three residents reviewed for elopement. The facility identified nine (Residents #6, #42, #52, #56, #64, #69, #70, #72 and #73) at risk for elopement. The facility census was 82.
March 6, 2025Standard inspection, Complaint inspection · 2 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview, the facility failed to ensure Resident #146's allegation of misappropriation of personal property was promptly reported to the state agency as required. This affected one resident (Resident #146) of two residents reviewed for misappropriation of personal property. The facility census was 80.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review and interview, the facility failed to ensure an allegation of misappropriation of resident property was throughly investigated for Resident #146. The affected one resident (Resident #146) of two residents reviewed for misappropriation. The facility census was 80.
August 11, 2022Standard inspection · 0 citations
Fire safety inspections
10 fire safety citations on file: 8 on March 6, 2025, 2 on August 11, 2022.
Every fire safety citation10 citations
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have simulated fire drills held at unexpected times.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Properly provide smoke detection systems in areas open to corridors.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.87 | 3.69 | 3.86 |
| Registered nurses | 0.65 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.09 | 3.28 | 3.42 |
| Nurse aides | 2.10 | ||
| Licensed practical nurses | 1.12 | ||
| Nursing staff turnover (share who left in a year) | 30.2% | 48.7% | 45.8% |
| Registered nurse turnover | 23.1% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.72 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.19 on weekdays and 3.09 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.65 in April to June 2025 to 3.87 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.87 | 0.65 | 4.19 | 3.09 | 0.1% | 0 of 90 | 84 |
| Oct to Dec 2025 | 3.58 | 0.63 | 3.84 | 2.91 | 0.0% | 0 of 92 | 89 |
| Jul to Sep 2025 | 3.76 | 0.68 | 4.04 | 3.02 | 0.0% | 0 of 92 | 86 |
| Apr to Jun 2025 | 3.65 | 0.57 | 3.95 | 2.89 | 0.0% | 0 of 91 | 90 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 1.4 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.8 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 2.6 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.3 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.7 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 31.6 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.5 | 12.9 | 12.0 |
Owners and operators
Legal business name: OMNI MANOR, INC.. CMS links this home to Windsor House, Inc., a group of 11 nursing homes averaging 3.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Masternick, John | 5% or greater direct ownership interest | Individual | 100% | 03/31/2009 |
| Masternick, John | Corporate director | Individual | 08/17/1995 | |
| Masternick, John | Corporate officer | Individual | 08/17/1995 | |
| Masternick, John | Operational/managerial control | Individual | 04/01/2014 | |
| Daliman, John | Adp of the SNF | Individual | 04/01/2014 | |
| James, Kenneth | Adp of the SNF | Individual | 04/01/2014 | |
| Masternick, John | Adp of the SNF | Individual | 04/01/2014 | |
| Masternick, Joseph | Adp of the SNF | Individual | 07/20/2009 | |
| Ruble, Frances | Adp of the SNF | Individual | 10/11/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on May 29, 2026: "Keep residents' personal and medical records private and confidential."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on March 12, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on March 6, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on March 12, 2026: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.09 hours per resident per day, below the Ohio average of 3.28.
Other nursing homes nearby
- Hampton Woods Nursing Center, Inc Poland, 4 mi · 4 of 5 stars · 23 citations
- Center for Rehabilitation at Hampton Woods the Poland, 4 mi · 4 of 5 stars · 11 citations
- Greenbriar Center Boardman, 5 mi · 3 of 5 stars · 42 citations
- Aventura at Assumption Village North Lima, 5.7 mi · 1 of 5 stars · 55 citations
- Willow Woods Rehabilitation and Nursing North Lima, 5.7 mi · 3 of 5 stars · 33 citations
- Caprice Health Care Center North Lima, 5.8 mi · 5 of 5 stars · 5 citations
- Briarfield Place Boardman, 6.1 mi · 5 of 5 stars · 10 citations
- Shepherd of the Valley Poland Poland, 6.3 mi · 5 of 5 stars · 7 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Masternick Memorial Health Care Center's Medicare star rating?
- CMS rates Masternick Memorial Health Care Center 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Masternick Memorial Health Care Center get at its last inspection?
- 2 health deficiencies at the standard inspection on March 12, 2026. The Ohio average is 10.5.
- Has Masternick Memorial Health Care Center been fined?
- CMS lists no fines in the last three years.
- Does Masternick Memorial Health Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Masternick Memorial Health Care Center?
- CMS lists 9 owners and managers, and links the home to Windsor House, Inc.. Legal business name: OMNI MANOR, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.