Mission Point Health Campus of Jackson
703 Robinson Road, Jackson, MI 49203 · Jackson County · (517) 787-5140
50 certified beds, about 46 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235538 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 4, 2026, inspectors cited 18 health deficiencies (the Michigan average is 9.9, the national average 9.2).
Of 47 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.17 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.97 of those hours.
61.9% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Mission Point Healthcare Services, an affiliated group of 14 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 47 health citations on file.
March 4, 2026Standard inspection · 18 citations
- F Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observations, interviews, record reviews, and 2 (R16, R55) of 16 sampled residents, the facility failed to provide palatable food products affecting 46 residents who consume food, resulting in the increased likelihood for residents decreased food acceptance and nutritional decline.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to: (1) effectively clean food service equipment, (2) effectively date mark all potentially hazardous ready-to-eat food products, and (3) label and date all food products affecting 46 residents who consume food, resulting in the increased likelihood for cross-contamination, bacterial harborage, and resident foodborne illness.
- F Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant affecting 46 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage.
- E Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, interviews and record review, the facility failed to maintain a wound care program, that included weekly wound care assessments and treatments in five residents (R2, R5, R16, R29, R46) of five residents investigated for pressure ulcers. Findings IncludeResident #2 (R2) Review of the medical record reflected that R2 was admitted to the facility on [DATE]. Diagnoses of cerebral infarction due to unspecific occlusion or stenosis of the left middle cerebral artery, hemiplegia and hemiparesis on affecting right dominate side, aphasia, dysphagia, and protein- calorie malnutrition. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/24/2026 revealed R2 had a Brief Interview of Mental Status (BIMS) of 07 (severe cognitive impairment) out of 15. [...]
- E Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Inspectors wroteBased on observations, interview and record review, the facility failed to ensure there was Physician oversight and orders for care provided in three residents (R2, R5 and R16) out of five residents. Finding IncludeResident #2 (R2) Review of the medical record reflected that R2 was admitted to the facility on [DATE]. Diagnoses of cerebral infarction due to unspecific occlusion or stenosis of the left middle cerebral artery, hemiplegia and hemiparesis on affecting right dominate side, aphasia, dysphagia, and protein- calorie malnutrition. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/24/2026 revealed R2 had a Brief Interview of Mental Status (BIMS) of 07 (severe cognitive impairment) out of 15. Under section G0100, Activities of Daily Living (ADL) Assistance reveals R2 needed maximum assistance with showering and personal care. [...]
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interviews and record reviews, the facility failed to maintain Dignity in one (R31) of 16 residents when yelling out for help. Findings IncludeResident #31 (R31)Review of the medical record reflected that R31 was admitted to the facility on [DATE]. Diagnoses of displaced Tri malleolar fracture of right lower leg, history of a stroke, polyneuropathy, obesity and rheumatoid arthritis. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/09/2026 revealed R31 had a Brief Interview of Mental Status (BIMS) of 15 (cognitively impact) out of 15. Under section G0100, Activities of Daily Living (ADL) Assistance reveals R31 needed substantial assistance with showering and personal care. R31 was dependent on toileting, lower body dressing, and perineal hygiene. [...]
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide timely Notice of Medicare Non-Coverage for one (R37) of four reviewed.
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide and document evidence of prompt resolution to a grievance for missing personal items of one (resident #16) out of one resident reviewed. [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review the facility failed to develop and implement comprehensive care plan for three residents (#16,#31,#40) of 16 residents reviewed for care plan development and implementation. Resident #31 (R31) Review of the medical record reflected that R31 was admitted to the facility on [DATE]. Diagnoses of displaced Tri malleolar fracture of right lower leg, history of a stroke, polyneuropathy, obesity and rheumatoid arthritis. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/09/2026 revealed R31 had a Brief Interview of Mental Status (BIMS) of 15 (cognitively impact) out of 15. Under section G0100, Activities of Daily Living (ADL) Assistance reveals R31 needed substantial assistance with showering and personal care. R31 was dependent on toileting, lower body dressing, and perineal hygiene. [...]
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview and record review, the facility failed to update/implement revisions for one resident (resident #46) and failed to ensure one resident (resident #7) along with resident #7's legal representative was afforded the opportunity to participate resident #7's care conference.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interviews and record reviews, the facility failed to provide person centered care to two dependent residents (R31, R55) out of three residents investigated for ALD's. Findings Include Resident #31 (R31) Review of the medical record reflected that R31 was admitted to the facility on [DATE]. Diagnoses of displaced Tri malleolar fracture of right lower leg, history of a stroke, polyneuropathy, obesity and rheumatoid arthritis. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/09/2026 revealed R31 had a Brief Interview of Mental Status (BIMS) of 15 (cognitively impact) out of 15. Under section G0100, Activities of Daily Living (ADL) Assistance reveals R31 needed substantial assistance with showering and personal care. R31 was dependent on toileting, lower body dressing, and perineal hygiene. During an observation and interview on 03/01/2026 at 8: [...]
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on observation, interviews and record review, the facility failed to provide meaningful activities to one resident (R31) out of one resident investigated. Findings IncludeResident #31 (R31)Review of the medical record reflected that R31 was admitted to the facility on [DATE]. Diagnoses of displaced Tri malleolar fracture of right lower leg, history of a stroke, polyneuropathy, obesity and rheumatoid arthritis. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/09/2026 revealed R31 had a Brief Interview of Mental Status (BIMS) of 15 (cognitively impact) out of 15. Under section G0100, Activities of Daily Living (ADL) Assistance reveals R31 needed substantial assistance with showering and personal care. R31 was dependent on toileting, lower body dressing, and perineal hygiene. [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview and record review, the facility failed to prevent a significant weight loss for one resident (resident 5) of 2 reviewed from a total sample of 16.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow Physician Orders for enteral (tube) feeding and accurately document enteral feeding acceptance for one (R1) of one reviewed.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide dental services for two residents (#5, #40) out of three resident's review for dental services.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain complete and accurate medical records for one (R1) of 16 reviewed.
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to effectively maintain the resident call system for 2 (R21, R55) of 16 sampled residents affecting 2 residents, resulting in the increased likelihood for resident negative outcomes related to delayed and/or no emergency response.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation and interview, the facility failed to ensure the daily nurse staffing information was accurately posted for each shift in accordance with State Operations Manual, Appendix PP.
January 29, 2026Complaint inspection · 1 citation
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on interview and record review, the facility failed to treat two (R202, R204) of five residents reviewed with dignity and respect.
December 12, 2024Standard inspection · 8 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews, and record reviews the facility failed to: (1) effectively clean and maintain food service equipment, and (2) date mark all potentially hazardous ready-to-eat food products effecting 39 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and resident foodborne illness.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observations, interviews, record reviews, 1 (#5) non-sampled resident, and 5 (#21, #35, #145, #146, #243) of 12 sampled residents the facility failed to provide palatable food products effecting 39 residents, resulting in the increased likelihood for resident decreased food acceptance and nutritional decline.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure proper personal protective equipment (PPE) use for COVID-19 transmission-based precautions in one (R145) of two reviewed and failed to ensure proper disinfection of items for two (R145 and R20) of three reviewed.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observations, interviews, and record reviews the facility failed to effectively clean and maintain the physical plant effecting 40 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on interview and record review, the facility failed to develop a baseline care plan with necessary healthcare information for one (R145) of 12 reviewed.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review, the facility failed to ensure the attending physician documented in the medical record that identified medication irregularities were reviewed, the action taken, and/or the rationale for no changes to the medications for three (Resident #20, #21, and #35) of five reviewed.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview and record review, the facility failed to provide a duration of use for as needed (PRN) medication for one (Resident #20) of five reviewed for unnecessary medications, resulting in the potential for unnecessary medications and adverse reactions.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure their medication error rate was below 5% when five medication errors were observed from a total of 29 opportunities for two residents (R20 and R30) of three reviewed resulting in a medication error rate of 17.24%.
September 27, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to intake #MI00146888 Based on interview and record review, the facility failed to arrange and provide transportation to a medical appointment for one (R1) out of three residents reviewed resulting in a missed appointment and the potential for delay of care.
September 5, 2024Complaint inspection · 3 citations
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteThis citation pertains to Intakes MI00145676 and MI00145685. Based on interview and record review the facility failed to permit a resident to return to the facility after stabilization following emergency transport to the hospital for one resident (R214) of three residents reviewed.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility failed to provide a written reason for transfer/discharge for two residents (Resident #212, #214) of three reviewed for transfer/discharge, resulting in residents and/or responsible parties not being informed, in writing, of the reason for transfers/discharges.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to Intake MI00145685 Based on interview and record review the facility failed to administer medication as ordered for one resident (R214) of three residents reviewed potentially resulting in a relapse and escalation of psychologically disturbed behaviors. Findings Include: Review of the electronic medical record (EMR) revealed that R214 was admitted to the facility 7/9/24 with a pertinent diagnosis of Unspecified Dementia, Severe, with Mood Disturbance (a condition that affects thinking, behavior, and the ability to perform everyday tasks). Review of the admission Assessment titled Admission/readmission Assessment dated 7/9/2024, reflected the finding that resident had placed himself on the floor and was crawling around speaking to people . who are not there. [...]
March 21, 2024Complaint inspection · 2 citations
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteThis citation pertains to intake MI00142852. Based on interview and record review, the facility failed to ensure freedom from physical restraints for one (Resident #1) of three reviewed for restraints.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteThis citation pertains to intake MI00142852. Based on interview and record review, the facility failed to report an allegation of abuse to the Nursing Home Administrator (NHA) and State Agency timely for one (Resident #1) of three reviewed for abuse.
January 17, 2024Standard inspection · 11 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to: (1) effectively date and label food products, and (2) maintain the walk-in cooler refrigeration unit effecting 40 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and resident foodborne illness.
- F Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 40 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased air quality.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on interview and record review, the facility failed to issue a Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNFABN) detailing estimated charges of continued services to 2 (Resident #25 and #235) of 3 reviewed for Beneficiary Notification, resulting in the potential for the resident and/or responsible party to be uninformed of the potential charges for continued stay and services at the facility.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to develop and implement comprehensive care plans for 2 (Resident #9 and #17) of 12 residents reviewed resulting in the potential for unmet care needs.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review the facility failed to revise care plans for 1 resident (#3) receiving hospice services and 1 residents (#9) using compression stockings of 12 residents reviewed for care plan revision, resulting in the potential of unmet care needs. Findings Included: [...]
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide assist with activities of daily living (ADLs) for one (Resident #4) of four residents reviewed for ADL care completion, resulting in missed showers and unmet care needs with the potential for a decline in emotional and physical health.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain updated physician's orders for oxygen therapy based on resident need/usage, complete routine monitoring of oxygen saturation levels, and complete thorough respiratory assessments for 1 (Resident #9) of 2 residents reviewed for respiratory care, resulting in the potential for respiratory complications.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review the facility failed to ensure medication regimen irregularities were reviewed and acted upon for two (Resident #19 and #21) of five reviewed, resulting in the potential for unnecessary medications and adverse reactions.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to properly label an open bottle of tuberculin and dispose of an expired bottle of tuberculin in two of three medication rooms reviewed for Medication Storage and Labeling, resulting in the potential for decreased medication efficacy and adverse side effects in a current facility census of 40 residents.
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on observation, interview, and record review the facility failed to coordinate hospice services for one resident (#3) out of one resident reviewed for coordination of hospice services resulting in the potential for care note being provided to resident receiving hospice services and the potential for residents not to be fully informed of hospice services provided Findings Included: [...]
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to ensure timely consent for and administration of the influenza immunization for two (Resident #19 and #23) of five reviewed for immunizations, resulting in the potential for influenza infection and complications.
December 20, 2023Complaint inspection · 1 citation
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteThis citation pertains to intake MI00140243. Based on interview and record review, the facility failed to facilitate a safe discharge for one (Resident #3) of three reviewed for discharge, resulting in Resident #3 being discharged from the facility, on two separate occasions, without the recommended equipment or services to ensure a safe transition of care.
November 21, 2023Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteThis citation pertains to intake number MI00140818. Based on interview and record review the facility failed to identify injury of unknown origin for one out of three residents (Resident #1), who had multiple facial abrasions, resulting in no facility investigation to identify if the origin of the injuries was the result of physical abuse/harm by a perpetrator, who continued to have access to residents, was the root cause of the multiple facial abrasions. Findings Included: Resident #1 (R1) no longer resided at the facility at the time of the onsite investigation. Per the facility face sheet R1 was admitted to the facility on [DATE] and discharged to the hospital on [DATE]. Record review of a confidential document and source dated 10/31/2023, revealed R1 was transferred to the hospital on [DATE] for low blood pressure. [...]
October 26, 2023Complaint inspection · 1 citation
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteThis citation pertains to intake MI00140359. Based on interview and record review, the facility failed to prevent and treat pressure ulcers, in 2 of 3 residents reviewed for pressure ulcers (Resident #1 & #2), resulting in worsening of pressure ulcers (Resident #1), multiple facility acquired pressure ulcers (Resident #1) and pain (Resident #2).
Fire safety inspections
16 fire safety citations on file: 6 on March 4, 2026, 5 on December 12, 2024, 5 on January 17, 2024.
Every fire safety citation16 citations
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Provide properly protected cooking facilities.
- E Have exits that are accessible at all times.
- E Meet Health Care Facilities Code mechanical requirements.
- E Have proper medical gas storage and administration areas.
- D Have properly installed electrical wiring and gas equipment.
- F Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Ensure proper usage of power strips and extension cords.
- E Install an approved automatic sprinkler system.
- E Have properly installed electrical wiring and gas equipment.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Provide properly protected cooking facilities.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| October 26, 2023 | Payment Denial | 11 days from November 22, 2023 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.17 | 3.99 | 3.86 |
| Registered nurses | 0.97 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.75 | 3.50 | 3.42 |
| Nurse aides | 2.11 | ||
| Licensed practical nurses | 1.09 | ||
| Nursing staff turnover (share who left in a year) | 61.9% | 44.1% | 45.8% |
| Registered nurse turnover | 50.0% | 39.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.13 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.34 on weekdays and 3.75 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.90 in April to June 2025 to 4.17 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.17 | 0.97 | 4.34 | 3.75 | 0.1% | 0 of 90 | 46 |
| Oct to Dec 2025 | 4.40 | 0.98 | 4.62 | 3.84 | 0.7% | 0 of 92 | 45 |
| Jul to Sep 2025 | 3.88 | 0.96 | 4.06 | 3.44 | 3.7% | 1 of 92 | 44 |
| Apr to Jun 2025 | 3.90 | 0.78 | 4.11 | 3.37 | 2.3% | 0 of 91 | 42 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.2 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.9 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.8 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.5 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.1 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.7 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.7 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.7 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.9 | 11.7 | 12.0 |
Owners and operators
Legal business name: TRILOGY HEALTHCARE OF JACKSON, LLC. CMS links this home to Mission Point Healthcare Services, a group of 14 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Mitchell Family III Irrevocable Gst Trust | 5% or greater indirect ownership interest | Organization | 21% | 04/14/2023 |
| Mitchell, Mark | Indirect ownership interest | Individual | 04/14/2023 | |
| Mali, Hari | Managing control - governing body | Individual | 04/14/2023 | |
| Mitchell, Mark | Managing control - governing body | Individual | 04/14/2023 | |
| McCullough-Benner, Laurie | W-2 managing employee | Individual | 08/04/2020 | |
| Eby, Michael | Operational/managerial control | Individual | 03/03/2025 | |
| Kielhorn, Nicholas | Operational/managerial control | Individual | 04/01/2026 | |
| Mali, Hari | Operational/managerial control | Individual | 08/04/2020 | |
| Mitchell Family II Irrevocable Gst Trust | Adp of the SNF | Organization | 04/14/2023 | |
| Mitchell Family III Irrevocable Gst Trust | Adp of the SNF | Organization | 04/14/2023 | |
| Mitchell Family Irrevocable Gst Trust | Adp of the SNF | Organization | 04/14/2023 | |
| Orchard Holdings II LLC | Adp of the SNF | Organization | 04/14/2023 | |
| Orchard Holdings III, LLC | Adp of the SNF | Organization | 04/14/2023 | |
| Orchard Holdings LLC | Adp of the SNF | Organization | 04/14/2023 | |
| Eby, Michael | Adp of the SNF | Individual | 03/03/2025 | |
| Kielhorn, Nicholas | Adp of the SNF | Individual | 04/01/2026 | |
| Mali, Hari | Adp of the SNF | Individual | 04/14/2023 | |
| Mitchell, Mark | Adp of the SNF | Individual | 04/14/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on March 4, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on March 4, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on March 4, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on March 4, 2026: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Cascade Senior Care Center Jackson, 0.3 mi · 3 of 5 stars · 36 citations
- Jackson County Medical Care Facility Jackson, 2.8 mi · 4 of 5 stars · 20 citations
- Faith Haven Senior Care Centre Jackson, 2.8 mi · 2 of 5 stars · 37 citations
- Regency at Jackson Jackson, 2.9 mi · 1 of 5 stars · 76 citations
- Vista Grande Villa Jackson, 3 mi · 4 of 5 stars · 26 citations
- Arbor Manor Rehabilitation and Nursing Center Spring Arbor, 4.9 mi · 3 of 5 stars · 29 citations
- Chelsea Retirement Community Chelsea, 22.6 mi · 5 of 5 stars · 13 citations
- Hillsdale County Medical Care Facility Hillsdale, 22.8 mi · 3 of 5 stars · 25 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is Mission Point Health Campus of Jackson's Medicare star rating?
- CMS rates Mission Point Health Campus of Jackson 2 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Mission Point Health Campus of Jackson get at its last inspection?
- 18 health deficiencies at the standard inspection on March 4, 2026. The Michigan average is 9.9.
- Has Mission Point Health Campus of Jackson been fined?
- CMS lists no fines in the last three years.
- Does Mission Point Health Campus of Jackson accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Mission Point Health Campus of Jackson?
- CMS lists 18 owners and managers, and links the home to Mission Point Healthcare Services. Legal business name: TRILOGY HEALTHCARE OF JACKSON, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.