What is Normandie Ridge's Medicare star rating?

CMS rates Normandie Ridge 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Normandie Ridge get at its last inspection?

2 health deficiencies at the standard inspection on September 26, 2025. The Pennsylvania average is 10.

Has Normandie Ridge been fined?

CMS lists no fines in the last three years.

Does Normandie Ridge accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Normandie Ridge?

CMS lists 15 owners and managers, and links the home to Asbury Communities. Legal business name: ALBRIGHT CARE SERVICES.

Normandie Ridge: Inspections, Staffing & Ratings

The record in brief

At its most recent standard inspection, on September 26, 2025, inspectors cited 2 health deficiencies (the Pennsylvania average is 10, the national average 9.2).

None of its 16 health citations since October 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.17 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.86 of those hours.

32.8% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).

CMS links it to Asbury Communities, an affiliated group of 5 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

610/23

808/24

209/25

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

10E

Potential for minimal harm

September 26, 2025Standard inspection, Complaint inspection · 2 citations

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 22, 2025

Inspectors wroteBased on clinical record review, facility policy review, and staff interviews, it was determined that the facility failed to provide care and services consistent with professional standards to promote healing and prevent worsening of pressure injuries for one of two residents reviewed for pressure injuries (Resident 71).
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 22, 2025

Inspectors wroteBased on review of facility policy, observations, and staff interview, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for one of two residents reviewed on Transition Based Precautions (Resident 29).

August 8, 2024Standard inspection · 8 citations

E

Ensure each resident receives an accurate assessment.

F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 30, 2024

Inspectors wroteBased on clinical record review and staff interviews, it was determined that the facility failed to ensure that the resident assessment accurately reflected the resident's status for five of 21 residents reviewed (Residents 20, 27, 29, 49, and 56). Findings Include: Review of Resident 20's clinical record revealed diagnoses that included osteomyelitis (inflammation or swelling that occurs in the bone) and chronic kidney disease (CKD - when the kidneys have become damaged and cannot filter blood the way they should). Review of Resident 20's quarterly MDS (Minimum Data Set is part of federally mandated process for clinical assessment of all Medicare and Medicaid certified nursing homes) dated June 14, 2024, revealed in Section H. Bladder and Bowel, H0100. Appliances, A. Indwelling catheter, that Resident 20 had a catheter while a Resident during the previous 14 days. [...]
E

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 30, 2024

Inspectors wroteBased on observations, clinical record review, and staff interviews, it was determined that the facility failed to review and revise the resident plan of care for three of 21 residents reviewed (Residents 19, 20, and 27).
E

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 30, 2024

Inspectors wroteBased on clinical record review, review of facility provided documentation and reports, and resident and staff interviews, it was determined that the facility failed to ensure sufficient staff to assure residents attain or maintain the highest practicable physical, mental, and psychosocial well-being for one of 19 residents reviewed (Resident 213).
E

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 30, 2024

Inspectors wroteBased on clinical record review, policy review, and staff interviews, it was determined that the facility failed ensure as needed psychotropic drugs are limited to 14 days or have documented rationale and duration for one of five residents reviewed (Resident 1); and failed to ensure effects and side effects of psychotropic medications were being monitored for one of five residents reviewed (Resident 56).
E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 13, 2024

Inspectors wroteBased on facility policy review, observations, facility documentation review, and staff interviews, it was determined that the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food safety in the kitchen in two of two kitchenettes, on tray service line, and in one of two ice machines (Tulip kitchenette).
D

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024

Inspectors wroteBased on facility policy review, record review, and staff interview, it was determined the facility failed to implement a comprehensive person-centered care plan to maintain the highest practicable well-being for one of 21 residents reviewed (Resident 56).
D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024

Inspectors wroteBased on clinical record review and staff interviews, it was determined that the facility failed to ensure that residents receive necessary treatment and services, consistent with professional standards of practice, to promote healing for one of two residents reviewed (Resident 42).
D

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

F810 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 30, 2024

Inspectors wroteBased on policy review, observations, clinical record review, and staff interviews, it was determined that the facility failed to provide adaptive feeding devices for two of two residents reviewed (Residents 19 and 27).

October 5, 2023Standard inspection · 6 citations

E

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 1, 2023

Inspectors wroteBased on observations, review of select facility forms, and staff interviews, it was determined that the facility failed to ensure that six residents have the right to a dignified existence during meal service for one of one meals observed (Residents 39, 42, 47, 51, 213, and 219).
E

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 1, 2023

Inspectors wroteBased on observations, review of facility policy, and staff interview, it was determined that the facility failed to post the required information on how to file a grievance, failed to post the grievance policy, failed to provide the right to file grievances anonymously, and failed to post the name of the Grievance Official for residents to file a grievance orally (meaning spoken) for three out of three resident units in the facility.
E

Ensure each resident receives an accurate assessment.

F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 1, 2023

Inspectors wroteBased on clinical record review and staff interviews, it was determined that the facility failed to ensure that the resident assessment accurately reflected the resident's status for two of 16 residents reviewed (Resident 42 and Resident 47). Findings Include: Review of Resident 42's clinical record revealed diagnoses that included anxiety disorder (persistent and excessive worry that interferes with daily activities) and dysphasia (swallowing difficulties). Review of Resident 42's physician's orders revealed an order dated July 20, 2023, for hospice evaluation and treatment. Review of an electronic mail document provided by the Nursing Home Administrator (NHA) revealed confirmation from the Social Worker 1, that Resident 42 has been admitted to Hospice effective July 20, 2023, due to protein calorie malnutrition. [...]
E

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 1, 2023

Inspectors wroteBased on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to provide pharmaceutical services to accurately acquire, receive, dispense, and administer drugs to meet the needs of each resident for one of 19 residents reviewed (Resident 47).
E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 1, 2023

Inspectors wroteBased on facility policy review, observations, and staff interviews, it was determined that the facility failed to store food and equipment in accordance with professional standards for food service safety in the main kitchen and two of two nourishment areas.
D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2023

Inspectors wroteBased on record review and staff interview, it was determined that the facility failed to prevent accident and hazards for one of 16 residents reviewed (Resident 42).

Fire safety inspections

9 fire safety citations on file: 2 on August 8, 2024, 3 on October 5, 2023, 4 on October 13, 2022.

Every fire safety citation9 citations

E
Use approved construction type or materials.

K 161 · August 8, 2024 · Corrected (the home has a date of correction)
E
Install emergency lighting that can last at least 1 1/2 hours.

K 291 · August 8, 2024 · Corrected (the home has a date of correction)
E
Install a two-hour-resistant firewall separation.

K 133 · October 5, 2023 · Corrected (the home has a date of correction)
E
Install emergency lighting that can last at least 1 1/2 hours.

K 291 · October 5, 2023 · Corrected (the home has a date of correction)
E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · October 5, 2023 · Corrected (the home has a date of correction)
F
Install a two-hour-resistant firewall separation.

K 133 · October 13, 2022 · Corrected (the home has a date of correction)
F
Have stairways and smokeproof enclosures used as exits that meet safety requirements.

K 225 · October 13, 2022 · Corrected (the home has a date of correction)
F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · October 13, 2022 · Corrected (the home has a date of correction)
C
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · October 13, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Pennsylvania	United States
All nursing staff (RN, LPN and aides)	4.17	3.89	3.86
Registered nurses	0.86	0.79	0.69
All nursing staff on weekends	3.77	3.53	3.42
Nurse aides	2.39
Licensed practical nurses	0.93
Nursing staff turnover (share who left in a year)	32.8%	44.5%	45.8%
Registered nurse turnover	28.6%	39.9%	42.9%
Administrators who left	0

CMS expects 3.73 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.33 on weekdays and 3.77 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.28 in April to June 2025 to 4.17 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	4.17	0.86	4.33	3.77	7.0%	0 of 90	61
Oct to Dec 2025	4.12	0.79	4.25	3.79	7.7%	0 of 92	61
Jul to Sep 2025	4.27	0.85	4.43	3.86	11.7%	0 of 92	59
Apr to Jun 2025	4.28	0.86	4.44	3.86	7.2%	0 of 91	60
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Pennsylvania, Jan to Mar 2026	3.69	0.65	3.82	3.34	11.3%	0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Pennsylvania	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	18.6	16.8	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.7	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	1.3	1.4	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	3.1	3.1	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.7	1.4	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	11.1	17.0	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	3.0	4.8	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	12.9	17.7	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	25.4	22.5	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	10.5	9.5	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.8	1.6	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	0.6	1.2	1.8

Owners and operators

Legal business name: ALBRIGHT CARE SERVICES. CMS links this home to Asbury Communities, a group of 5 nursing homes averaging 5 stars overall.

Name	Role	Type	Share	Since
Asbury Communities Inc	5% or greater direct ownership interest	Organization	100%	01/01/2020
Joseph, Andrew	Corporate director	Individual		01/01/2024
Kolmen, Barbara	Corporate director	Individual		01/01/2024
McElwain, Diane	Corporate director	Individual		02/25/2021
Raski, Eric	Corporate director	Individual		03/23/2020
Takach, Joseph	Corporate director	Individual		03/23/2020
Wolfe, Brian	Corporate director	Individual		03/23/2020
Jeanneret, Andrew	Corporate officer	Individual		01/01/2022
Joseph, Andrew	Corporate officer	Individual		01/01/2022
Smith, Shaun	Corporate officer	Individual		04/01/2014
Givler, Courtney	Operational/managerial control	Individual		02/19/2024
Smith, Shaun	Operational/managerial control	Individual		04/01/2024
Asbury Communities Inc	Adp of the SNF	Organization		01/02/2025
Givler, Courtney	Adp of the SNF	Individual		02/21/2025
Patel, Snehal	Adp of the SNF	Individual		03/06/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on August 8, 2024: "Ensure each resident receives an accurate assessment."
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on September 26, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on August 8, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on August 8, 2024: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited."

Other nursing homes nearby

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York North Skilled Nursing and Rehabilitation Ctr
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Concordia at Spiritrust Sprenkle Drive
York, 1.9 mi · 4 of 5 stars · 19 citations
Yorkview Nursing and Rehabilitation
York, 2.7 mi · 1 of 5 stars · 61 citations
Rest Haven-York
York, 3.4 mi · 2 of 5 stars · 22 citations
Pleasant Acres Rehabilitation and Nursing Center
York, 4.8 mi · 2 of 5 stars · 38 citations
Misericordia Nursing & Rehabilitation Center
York, 4.9 mi · 5 of 5 stars · 3 citations
Kingston Court Skilled Nursing and Rehabilitation
York, 5.1 mi · 1 of 5 stars · 56 citations

Pennsylvania contacts for a concern about a nursing home

These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.

Common questions

What is Normandie Ridge's Medicare star rating?: CMS rates Normandie Ridge 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Normandie Ridge get at its last inspection?: 2 health deficiencies at the standard inspection on September 26, 2025. The Pennsylvania average is 10.
Has Normandie Ridge been fined?: CMS lists no fines in the last three years.
Does Normandie Ridge accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Normandie Ridge?: CMS lists 15 owners and managers, and links the home to Asbury Communities. Legal business name: ALBRIGHT CARE SERVICES.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.