Home / Massachusetts / North Adams
North Adams Commons Nursing & Rehabilitation Cente
175 Franklin Street, North Adams, MA 01247 · Berkshire County · (413) 664-4041
119 certified beds, about 95 residents a day · Non profit - Corporation · Medicare and Medicaid since 1989
CMS Care Compare ratings, data as of September 1, 2026 · CCN 225342 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 11, 2025, inspectors cited 0 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).
None of its 14 health citations since April 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.87 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.52 of those hours.
44.0% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).
CMS links it to Integritus Healthcare, an affiliated group of 14 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
December 11, 2025Standard inspection · 0 citations
July 19, 2024Standard inspection · 3 citations
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview, record and policy review, the facility failed to ensure that its staff offered the Pneumococcal (infections caused by bacteria called Streptococcus Pneumoniae, or Pneumococcus that can cause Pneumonia and blood stream infections) Vaccination as recommended to four Residents (#25, #46, #84, and #55), out of five applicable residents, out of a total sample of 19 residents. Specifically, the facility failed to ensure that Pneumococcal Vaccinations were offered to, received by, or declined by Residents #25, #46, #84, and #55, at the time of admission or shortly thereafter, putting the Residents at risk for developing facility acquired Pneumonia.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview, record and policy review, the facility failed to ensure that one Resident (#84), out of five residents reviewed for unnecessary medications, out of a total sample of 19 residents, had a care plan developed for the use of an anticoagulant (anticoagulant or blood thinner medication used to prevent or treat blood clots in blood vessels and the heart) medication. Specifically, the facility failed to develop a care plan for Resident #84 for Eliquis (anticoagulant medication) that addressed the risks, potential side effects, and monitoring associated with the use of the medication.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interview, record and policy review, the facility failed to ensure that one Resident (#66) had a complete and accurate medical record, out of a total sample of 19 residents. Specifically, the facility failed to accurately monitor and document Resident #66's total fluid intake during a 24-hour period to ensure that he/she was maintaining the 1500 cubic centimeter (cc- unit of measure) Fluid Restriction ordered by the Physician, putting the Resident at increased risk of dehydration, fluid overload and other medical complications.
April 13, 2023Standard inspection · 11 citations
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on interview and record review, the facility failed to ensure a Level I Preadmission Screening and Resident Review (PASRR- screen to determine if a resident has intellectual or developmental disabilities and/or serious mental illness and is in need of further evaluation) and a Level II PASRR (evaluation done if it was determined by the Level I screen that a resident had an intellectual or developmental disability and/or serious mental illness and if resident was in need of additional support services at the facility) for two Residents (#51 and #5) out of a total sample of 18 residents. Specifically, 1. For resident #51, the facility staff failed to complete a Level I PASRR screen prior to the Resident's admission, and 2. For Resident #5, facility staff failure to request a Level II PASRR evaluation when the Resident exceeded their 30-day convalescent care stay.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, record and policy review, the facility failed to develop and/or implement comprehensive person-centered care plans for two Residents (#1 and #79) out of a total sample of 18 residents. Specifically, the facility staff failed to: 1. For Resident #1, ensure implementation of a fluid restriction as ordered by the Physician, and 2. For Resident # 79, ensure a comprehensive cognitive care plan was developed, as required.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, record and policy review, the facility failed to provide Activities of Daily Living (ADLs-activities related to personal care) assistance for one dependent Resident (#18) out of a total sample of 18 residents. Specifically, facility staff failed to assist with grooming and nail care.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on interview and record review, the facility failed to provide treatment, consistent with professional standards of practice, to promote the healing of existing pressure ulcer/injuries (also known as pressure sores, pressure injuries, or bed sores: areas of localized damage to the skin and/or underlying tissue that usually occur resulting from prolonged pressure on a given area of the body) for one Resident (#48) out of a total sample of 18 residents. Specifically, the facility failed to implement dietary recommendations for treatment of a pressure ulcer.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review, the facility failed to implement the recommendations of the facility Dietitian intended to improve the impaired nutritional status of one Resident (#64) out of a total sample of 18 residents. Specifically, the facility staff failed to ensure the Resident was ordered for Ensure Plus (a nutrition supplement) as recommended by the Dietitian.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide appropriate respiratory care and services for one Resident (#59) out of a total sample of 18 residents. Specifically, the facility staff failed to ensure that Resident #59's respiratory equipment was adequately maintained and replaced to prevent contamination and infection.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observations, interviews, record and policy review, the facility failed to ensure its staff provided care consistent with professional standards of practice related to hemodialysis (dialysis - a treatment to filter waste and water from the blood) for one Resident (#14) out of a total sample of 18 residents. Specifically, the facility failed to ensure: 1. an individualized dialysis Physician's order was in place for hemodialysis treatments, and 2. appropriate equipment was in place to manage a possible hemorrhage from a dialysis access device (a way to reach the blood to perform hemodialysis).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to ensure medications used for wound care treatment were stored in such a way that only authorized persons had access to them on one unit (Unit Two) out of two units observed. Findings Include: Review of the facility policy titled Storage of Medications, revised 6/10/22, indicated the following: -Medication and biologicals are stored safely, securely, and properly .The medication supply is accessible only to licensed nursing personnel, pharmacy personnel. -Medication rooms, carts, and medication supplies are locked or attended by persons with authorized access. [...]
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview, the facility failed to maintain complete and accurate medical records, that were readily accessible for two Residents (#59 and #45) out of a total sample of 18 residents. Specifically, 1. For Resident #59, the facility staff failed to ensure Respiratory Therapist (RT) visit notes were included in the Resident's medical record, and 2. For Resident #45, the facility staff failed to ensure the Nurse Practitioner (NP) and Endocrinologist visit notes were included in the Resident's medical record.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review, policy review and interview, the facility failed to ensure the Pneumococcal Vaccine was offered and/or administered to three Residents (#74, #4, and #40) out of a sample of five residents.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on interview, record review, and policy review, the facility failed to offer, educate, and document whether COVID-19 booster vaccination was offered to one Resident (#4) out of a sample of five residents.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Massachusetts | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.87 | 3.86 | 3.86 |
| Registered nurses | 0.52 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.34 | 3.48 | 3.42 |
| Nurse aides | 2.21 | ||
| Licensed practical nurses | 1.14 | ||
| Nursing staff turnover (share who left in a year) | 44.0% | 38.2% | 45.8% |
| Registered nurse turnover | 57.1% | 42.6% | 42.9% |
| Administrators who left | 2 |
CMS expects 4.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.08 on weekdays and 3.34 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 19.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.95 in April to June 2025 to 3.87 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.87 | 0.52 | 4.08 | 3.34 | 19.5% | 0 of 90 | 95 |
| Oct to Dec 2025 | 3.87 | 0.48 | 4.09 | 3.29 | 14.5% | 0 of 92 | 92 |
| Jul to Sep 2025 | 3.76 | 0.57 | 3.93 | 3.32 | 9.9% | 0 of 92 | 92 |
| Apr to Jun 2025 | 3.95 | 0.59 | 4.21 | 3.29 | 7.9% | 0 of 91 | 89 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Massachusetts, Jan to Mar 2026 | 3.79 | 0.61 | 3.94 | 3.41 | 5.0% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Massachusetts | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 22.1 | 16.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.9 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.6 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.2 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.9 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 27.4 | 15.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.8 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.2 | 21.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 30.2 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.2 | 11.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.9 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.8 | 1.5 | 1.8 |
Owners and operators
Legal business name: WILLOWOOD OF NORTH ADAMS, INC.. CMS links this home to Integritus Healthcare, a group of 14 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Willowood Extended Care Services Inc | 5% or greater direct ownership interest | Organization | 100% | 02/01/2000 |
| Integritus Healthcare Inc | 5% or greater indirect ownership interest | Organization | 02/01/2000 | |
| Integritus Healthcare Management Services Inc | 5% or greater indirect ownership interest | Organization | 02/01/2022 | |
| Integritus Healthcare Inc | 5% or greater security interest | Organization | 02/01/2022 | |
| Gingras, Marcie Jo | Corporate officer | Individual | 12/13/2021 | |
| Jones, William | Corporate officer | Individual | 02/01/1993 | |
| Integritus Healthcare Management Services Inc | Operational/managerial control | Organization | 02/01/2022 | |
| Willowood Extended Care Services Inc | Operational/managerial control | Organization | 02/01/2022 | |
| Naventi, Gabriel | Operational/managerial control | Individual | 02/01/2022 | |
| Post, Robert | Operational/managerial control | Individual | 02/01/2022 | |
| Integritus Healthcare Management Services Inc | Adp of the SNF | Organization | 03/06/2025 | |
| Willowood Extended Care Services Inc | Adp of the SNF | Organization | 03/06/2025 | |
| Gingras, Marcie Jo | Adp of the SNF | Individual | 02/01/2022 | |
| Jones, William | Adp of the SNF | Individual | 02/01/2022 | |
| Naventi, Gabriel | Adp of the SNF | Individual | 02/01/2022 | |
| Post, Robert | Adp of the SNF | Individual | 02/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on July 19, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on April 13, 2023: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on July 19, 2024: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on April 13, 2023: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.34 hours per resident per day, below the Massachusetts average of 3.48.
- How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.
Other nursing homes nearby
- Williamstown Commons Nursing & Rehab Williamstown, 4.3 mi · 3 of 5 stars · 18 citations
- Crescent Manor Care Ctrs Bennington, 12.3 mi · 2 of 5 stars · 25 citations
- Bennington Health & Rehab Bennington, 12.4 mi · 2 of 5 stars · 46 citations
- Center for Living & Rehabilitation Bennington, 12.7 mi · 2 of 5 stars · 36 citations
- Vermont Veterans' Home Bennington, 13.3 mi · 1 of 5 stars · 16 citations
- Craneville Rehabilitation and Skilled Care Center Dalton, 16.6 mi · 4 of 5 stars · 18 citations
- Mt Greylock Extended Care Facility Pittsfield, 18 mi · 5 of 5 stars · 8 citations
- The Center for Nursing and Rehab at Hoosick Falls Hoosick Falls, 18.8 mi · 3 of 5 stars · 18 citations
Common questions
- What is North Adams Commons Nursing & Rehabilitation Cente's Medicare star rating?
- CMS rates North Adams Commons Nursing & Rehabilitation Cente 5 out of 5 stars overall, with 5 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did North Adams Commons Nursing & Rehabilitation Cente get at its last inspection?
- 0 health deficiencies at the standard inspection on December 11, 2025. The Massachusetts average is 6.8.
- Has North Adams Commons Nursing & Rehabilitation Cente been fined?
- CMS lists no fines in the last three years.
- Does North Adams Commons Nursing & Rehabilitation Cente accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns North Adams Commons Nursing & Rehabilitation Cente?
- CMS lists 16 owners and managers, and links the home to Integritus Healthcare. Legal business name: WILLOWOOD OF NORTH ADAMS, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.