O'Neill Healthcare North Olmsted
4800 Clague Road, North Olmsted, OH 44070 · Cuyahoga County · (440) 734-9933
67 certified beds, about 49 residents a day · For profit - Corporation · Medicare and Medicaid since 2003
Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366272 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 9, 2025, inspectors cited 9 health deficiencies (the Ohio average is 10.5, the national average 9.2).
Of 20 health citations since July 2021, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.65 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.71 of those hours.
53.7% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to O'Neill Healthcare, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
507/21
410/23
101/24
111/24
904/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
16D
2E
1F
Potential for minimal harm
0A
0B
0C
April 9, 2025Standard inspection · 9 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review, staff interview and facility policy review, the facility failed to ensure individualized care plan interventions were developed, updated, and initiated following falls for Resident #33 and Resident #36. The facility also failed to conduct thorough post-fall investigations with root cause analysis to ensure a comprehensive fall management program was in place for Resident #8, Resident #33 and Resident #36. This affected three residents (#8, #33, and #36) of three residents reviewed for accidents. The facility census was 57. Actual Harm occurred on 01/29/25 when Resident #33, who was identified as high risk for falls, had moderate cognitive impairment and required supervision or touching assistance with ambulation and partial to moderate assistance with toileting hygiene, was left unattended in the bathroom resulting in a fall with a left wrist fracture. [...]
- E Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Inspectors wroteBased on review of the Arbitration Agreement and interviews the facility failed to ensure the resident or representative had the right to rescind the agreement within 30 calendar days after signing it. This affected four residents (#41, #46, #315, and #318) of five residents reviewed for arbitration agreements. The facility identified 33 residents who agreed to the facility's binding arbitration agreement upon admission. The facility census was 57.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review and interview the facility failed to ensure staff assisted Resident #161 out of bed. This affected one resident (#161) out of three residents reviewed for activities of daily living. The facility census was 57.
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on interview and record review, the facility failed to ensure follow-up eye appointments were provided as indicated. This affected one (Resident #14) resident out of one reviewed for vision appointments. The facility census was 57.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, medical record review, staff interview, and facility policy, the facility failed to ensure pressure ulcer dressings were completed as ordered. This affected one resident (#33) of three residents reviewed for wounds. The facility census was 57.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on interview and record review, the facility failed to ensure follow-up dental appointments were provided as indicated. This affected one resident (#6) out of one resident reviewed for dental services. The facility census was 57.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, medical record review, policy review, and signage review, the facility failed to ensure enhanced barrier precautions were in place for residents as required. This affected three Residents (#33, #315, and #317) of 15 residents identified as requiring enhanced barrier precautions. The facility census was 57.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review, interview, facility policy review, the facility failed to ensure residents were assessed for vaccination status and offered the influenza and/or pneumococcal vaccines. This affected three residents (#59, #315, and #317) of six residents reviewed for vaccines. The facility census was 57.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on record review, interview, and review of facility policy, the facility failed to ensure the COVID-19 vaccine was timely offered to residents. This affected three residents (#59, #315, and #317) of six residents reviewed for vaccines. The facility census was 57.
November 5, 2024Complaint inspection · 1 citation
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on medical record review, observation, and interview, the facility failed to ensure appropriate and reasonable accommodations of needs were in place to ensure resident safety. This affected one resident (Resident #63) of four residents (#40, #61, #62, and #63) reviewed for falls. The facility census was 59.
January 30, 2024Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on medical record review, resident interview, staff interview, review of facility accident logs, and review of the facility policy, the facility failed to ensure falls were documented and investigated with follow-up interventions implemented as needed. This affected one (Resident #42) of three residents reviewed for activities of daily living (ADLs.) The facility census was 61.
October 5, 2023Standard inspection · 4 citations
- E Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observation and interview the facility failed to maintain confidentiality of resident medical information and provide privacy during the delivery of wound care. This affected one resident (Resident #38) and had the potential to affect 20 residents who resided on the long term care hallway. The facility census was 48.
- D Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Inspectors wroteBased on record review and staff interview the facility failed to close a resident fund account and convey funds in a timely manner after discharge. This affected one (#71) of five residents (#20, #42, #44, #71, and #72) whose resident fund accounts were reviewed. The facility census was 48.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review, interview, and policy review the facility failed to obtain weekly weights per physician orders and ensure the physician was notified of weight changes. This affected one (#52) of two residents reviewed for nutrition (#52 and #53). The facility census was 48.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, resident interview, staff interview, and policy review, the facility failed to ensure oxygen tubing was up-to-date and sterile water containers were changed and dated for use with oxygen concentrator. This affected one resident (#8) of one resident reviewed for oxygen. The facility identified four Residents (#1, #8 #33, #35) who utilized oxygen. The facility census was 48.
July 13, 2021Standard inspection · 5 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and staff interview the facility failed to ensure proper infection control practices were maintained for residents in isolation. This affected one resident (Resident #39)of one resident reviewed for transmission based precautions. The facility census was 60.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record review and staff interview the facility failed to ensure a pre-admission screen and resident review (PASRR) was completed as required for Resident #360. This affected one (Resident #360) of two residents reviewed for PASRR. The facility census was 60.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review, observation, interview and policy review, the facility failed to ensure Resident #364's call light was answered in a timely manner. This affected one of one resident reviewed for call light response time. The facility census was 60.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview, record review and policy review, the facility failed to obtain Resident #48's weight daily per physician's order. This affected one (Resident #48) of three residents (Resident's #48, #37, and #256) reviewed for nutrition. The facility census was 60.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on interview, observation, record review and policy review, the facility failed to ensure Resident #35's respiratory equipment was dated and/or documented when it was changed last. This affected one (Resident #35) of one resident reviewed for respiratory care. This had the potential to affect 12 residents (Resident's #358, #361, #157, #23, #43, #158, #159, #33, #39, #359, #35 and #360) with respiratory equipment. The facility census was 60.
Fire safety inspections
16 fire safety citations on file: 2 on April 9, 2025, 7 on October 5, 2023, 7 on July 13, 2021.
Every fire safety citation16 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- E Have restrictions on the use of portable space heaters.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Conduct testing and exercise requirements.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Have proper medical gas storage and administration areas.
- E Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- E Ensure proper usage of power strips and extension cords.
- F Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- F Have an enclosure around a vertical opening shaft.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have simulated fire drills held at unexpected times.
- F Have restrictions on the use of flammable curtains.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.65 | 3.69 | 3.86 |
| Registered nurses | 0.71 | 0.64 | 0.69 |
| All nursing staff on weekends | 2.97 | 3.28 | 3.42 |
| Nurse aides | 1.90 | ||
| Licensed practical nurses | 1.05 | ||
| Nursing staff turnover (share who left in a year) | 53.7% | 48.7% | 45.8% |
| Registered nurse turnover | 66.7% | 43.9% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.39 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.93 on weekdays and 2.97 on weekends, 24% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.19 in April to June 2025 to 3.65 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.65 | 0.71 | 3.93 | 2.97 | 3.1% | 0 of 90 | 49 |
| Oct to Dec 2025 | 3.55 | 0.49 | 3.77 | 3.00 | 1.3% | 0 of 92 | 50 |
| Jul to Sep 2025 | 3.47 | 0.56 | 3.64 | 3.02 | 1.6% | 0 of 92 | 52 |
| Apr to Jun 2025 | 3.19 | 0.33 | 3.38 | 2.73 | 3.3% | 0 of 91 | 55 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.4 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.8 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.1 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 2.6 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.6 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 1.3 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 32.4 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.3 | 12.9 | 12.0 |
Owners and operators
Legal business name: WELLINGTON PLACE, LLC. CMS links this home to O'Neill Healthcare, a group of 6 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Carlow LLC | 5% or greater direct ownership interest | Organization | 100% | 01/01/2012 |
| Oneill, Deborah | 5% or greater indirect ownership interest | Individual | 11% | 01/01/2017 |
| Oneill, John | 5% or greater indirect ownership interest | Individual | 30% | 01/01/2012 |
| Ziska, Doreen | 5% or greater indirect ownership interest | Individual | 19% | 01/01/2012 |
| Williams, Karen | Contracted managing employee | Individual | 01/02/2019 | |
| Oneill, Deborah | Corporate officer | Individual | 01/01/2012 | |
| Oneill, John | Corporate officer | Individual | 01/01/2012 | |
| O'Neill Management, LLC | Operational/managerial control | Organization | 11/15/2001 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on April 9, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on April 9, 2025: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on November 5, 2024: "Reasonably accommodate the needs and preferences of each resident."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on April 9, 2025: "Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.97 hours per resident per day, below the Ohio average of 3.28.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Gardens of North Olmsted North Olmsted, 1.1 mi · 2 of 5 stars · 59 citations
- Berea Center Berea, 2.3 mi · 5 of 5 stars · 5 citations
- O'Neill Healthcare Fairview Park Fairview Park, 2.4 mi · 5 of 5 stars · 7 citations
- Joshua Tree Care Center North Olmsted, 2.5 mi · 4 of 5 stars · 11 citations
- Health Center at the Renaissance Olmsted Twp, 2.7 mi · 4 of 5 stars · 9 citations
- Aristos Nursing and Rehabilitation Cleveland, 2.7 mi · 2 of 5 stars · 41 citations
- Welsh Home the Rocky River, 2.8 mi · 5 of 5 stars · 8 citations
- Northwestern Healthcare Center Berea, 2.9 mi · 3 of 5 stars · 33 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is O'Neill Healthcare North Olmsted's Medicare star rating?
- CMS rates O'Neill Healthcare North Olmsted 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did O'Neill Healthcare North Olmsted get at its last inspection?
- 9 health deficiencies at the standard inspection on April 9, 2025. The Ohio average is 10.5.
- Has O'Neill Healthcare North Olmsted been fined?
- CMS lists no fines in the last three years.
- Does O'Neill Healthcare North Olmsted accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns O'Neill Healthcare North Olmsted?
- CMS lists 8 owners and managers, and links the home to O'Neill Healthcare. Legal business name: WELLINGTON PLACE, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.