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Oak Grove Healthcare

518 Old Us 221 Highway, Rutherfordton, NC 28139 · Rutherford County · (828) 287-7655

60 certified beds, about 56 residents a day · For profit - Corporation · Medicare and Medicaid since 1994

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
5 of 5
Staffing
1 of 5
CMS note: This facility reported a high number of days without a registered nurse onsite.
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345464 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 3, 2025, inspectors cited 1 health deficiency (the North Carolina average is 4.7, the national average 9.2).

None of its 5 health citations since July 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.04 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.34 of those hours.

54.0% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

CMS links it to Avardis Health, an affiliated group of 38 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
4D
0E
0F
Potential for minimal harm
0A
0B
1C
December 3, 2025Standard inspection · 1 citation
  1. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · no revisit needed December 4, 2025
    Inspectors wroteBased on observations, record review and staff interviews, the facility failed to post the daily nurse staffing data for 1 of 4 days of the survey (11/30/25) and maintain posted daily nurse staffing data sheets for 83 of 169 days reviewed from June 2025 through December 2025.
September 6, 2024Standard inspection, Complaint inspection · 2 citations
  1. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record reviews and interviews with staff, residents, responsible parties, and the Medical Director (MD), the facility failed to protect resident's rights to be free of misappropriation of controlled substances for 2 of 2 residents reviewed for misappropriation of resident property (Resident #212 and Resident #49).
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 3, 2024
    Inspectors wroteBased on record reviews and staff interviews the facility failed to code the Minimum Data Set (MDS) assessment accurately in the areas of Level II Pre-admission Screening and Resident Review (PASRR) (Resident #17 and Resident #27), and anticoagulants (Resident #23). This deficient practice was identified for 3 of 3 residents reviewed for MDS accuracy.
July 13, 2022Standard inspection · 2 citations
  1. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2022
    Inspectors wroteBased on record review and staff interviews, the facility failed to maintain accurate advance directives throughout the medical record for 1 of 18 residents reviewed for advance directives (Resident #204).
  2. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2022
    Inspectors wroteBased on record review and staff interviews, the facility failed to update care plans to reflect weight loss for 1 of 2 residents reviewed for nutrition (Resident #39) and failed to update care plans for 1 of 1 resident reviewed for pressure ulcers (Resident #17).

Fire safety inspections

6 fire safety citations on file: 2 on September 6, 2024, 4 on July 13, 2022.

Every fire safety citation6 citations
  1. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · September 6, 2024 · Corrected (the home has a date of correction)
  2. D
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · September 6, 2024 · Corrected (the home has a date of correction)
  3. D
    Properly install and monitor supervisory attachments on automatic sprinkler systems.
    K 352 · July 13, 2022 · Corrected (the home has a date of correction)
  4. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 13, 2022 · Corrected (the home has a date of correction)
  5. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · July 13, 2022 · Corrected (the home has a date of correction)
  6. C
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · July 13, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)3.043.853.86
Registered nurses0.340.620.69
All nursing staff on weekends2.823.423.42
Nurse aides1.96
Licensed practical nurses0.75
Nursing staff turnover (share who left in a year)54.0%49.0%45.8%
Registered nurse turnover75.0%45.6%42.9%
Administrators who left2

CMS expects 3.43 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.13 on weekdays and 2.82 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.96 in April to June 2025 to 3.04 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.040.343.132.82 0.0%6 of 9056
Oct to Dec 20252.870.363.052.42 0.0%9 of 9258
Jul to Sep 20252.940.323.142.45 0.0%1 of 9253
Apr to Jun 20252.960.413.222.31 0.0%3 of 9154
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for North Carolina

JobMedianMiddle halfEmployed
North Carolina, all employers
CNAs (nursing assistants)$18.49$17.28 to $21.0864,010
LPNs and LVNs$30.42$28.50 to $33.5118,010
Registered nurses$40.56$37.87 to $49.06111,120
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.815.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.70.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.22.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.93.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.91.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
16.818.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.65.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
11.014.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
38.822.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
18.012.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.11.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.91.81.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Oak Grove Healthcare's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (62.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

62.4% this home

Better than the national rate

US median of homes 51.5% · North Carolina: 93 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 78 eligible stays.

Potentially preventable readmissions

10.4% this home

No different from the national rate

US median of homes 10.7% · North Carolina: 1 better, 4 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 82 eligible stays.

Infections that led to a hospital stay

6.6% this home

No different from the national rate

US median of homes 7.1% · North Carolina: 1 better, 3 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 47 eligible stays.

Self-care and mobility at discharge

34.8% this home

Median of homes: North Carolina54.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 23 residents counted.

Falls with major injury

0.0% this home

Median of homes: North Carolina0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 49 residents counted.

New or worsened pressure ulcers

3.8% this home

Median of homes: North Carolina2.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 49 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: North Carolina97.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 30 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: 518 OLD US HIGHWAY 221 OPCO LLC. CMS links this home to Avardis Health, a group of 38 nursing homes averaging 2 stars overall.

NameRoleTypeShareSince
Rutherfordton Parentco LLC5% or greater direct ownership interestOrganization100%05/01/2025
Ouh Holdco LLC5% or greater indirect ownership interestOrganization100%05/01/2025
Fc Encore Rutherfordton LLC5% or greater security interestOrganization05/01/2025
Hoback, TiffanyManaging control - governing bodyIndividual05/01/2025
Semones, BrandiManaging control - governing bodyIndividual05/01/2025
SNF Mgr LLCOperational/managerial controlOrganization05/01/2025
Franklin, ChristinaOperational/managerial controlIndividual05/01/2025
Hainsworth, JeffreyOperational/managerial controlIndividual05/01/2025
Hoback, TiffanyOperational/managerial controlIndividual05/01/2025
Jones, TequillaOperational/managerial controlIndividual05/01/2025
Kennedy, SherryOperational/managerial controlIndividual05/01/2025
Semones, BrandiOperational/managerial controlIndividual05/01/2025
Fc Encore Rutherfordton LLCAdp of the SNFOrganization05/01/2025
SNF Mgr LLCAdp of the SNFOrganization04/18/2025
Franklin, ChristinaAdp of the SNFIndividual05/01/2025
Hainsworth, JeffreyAdp of the SNFIndividual05/01/2025
Hoback, TiffanyAdp of the SNFIndividual05/01/2025
Jones, TequillaAdp of the SNFIndividual05/01/2025
Kennedy, SherryAdp of the SNFIndividual05/01/2025
Semones, BrandiAdp of the SNFIndividual05/01/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on September 6, 2024: "Ensure each resident receives an accurate assessment."
  2. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on December 3, 2025: "Post nurse staffing information every day."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on September 6, 2024: "Protect each resident from the wrongful use of the resident's belongings or money."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on July 13, 2022: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.82 hours per resident per day, below the North Carolina average of 3.42.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

Other nursing homes nearby

North Carolina contacts for a concern about a nursing home

These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is Oak Grove Healthcare's Medicare star rating?
CMS rates Oak Grove Healthcare 4 out of 5 stars overall, with 5 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Oak Grove Healthcare get at its last inspection?
1 health deficiency at the standard inspection on December 3, 2025. The North Carolina average is 4.7.
Has Oak Grove Healthcare been fined?
CMS lists no fines in the last three years.
Does Oak Grove Healthcare accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Oak Grove Healthcare?
CMS lists 20 owners and managers, and links the home to Avardis Health. Legal business name: 518 OLD US HIGHWAY 221 OPCO LLC.

Sources

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