Home / North Carolina / Forest City
Fair Haven of Forest City, LLC
830 Bethany Church Road, Forest City, NC 28043 · Rutherford County · (828) 245-2852
100 certified beds, about 85 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1990
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345314 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 2, 2026, inspectors cited 3 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
None of its 6 health citations since November 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.52 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.
27.0% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.
April 2, 2026Standard inspection · 3 citations
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on record review, and resident, staff, Consulting Pharmacist, Nurse Practitioner (NP) and Medical Director interviews, the facility failed to obtain consent and inform the resident or resident representative in advance of the risks and benefits of psychotropic medications prior to the initiation or increase of the medications for 3 of 5 residents reviewed for unnecessary medications ( Resident #47, Resident #67, and Resident #11).
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record review and staff interviews, the facility failed to submit a request for a Level II PASRR (Preadmission Screening and Resident Review) evaluation for a resident admitted with an active diagnosis of bipolar disorder for 1 of 3 residents reviewed for PASRR evaluations (Resident #14).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, observation, and resident, staff, and Medical Director interviews, the facility failed to develop an individualized person-centered comprehensive care plan in the area of respiratory care (Resident #1) and anticoagulant medication use (Resident #32) for 2 of 3 residents whose comprehensive care plans were reviewed.
February 13, 2025Standard inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and staff interviews the facility failed to provide a safe transfer for Resident #344. On 6/14/24 Nurse Aide (NA) #1 attempted to do a stand and pivot transfer with Resident #344 resulting in Resident #344 having to be lowered to the ground. Resident #344 was to be transferred by a mechanical lift. This deficient practice was identified for 1 of 1 resident reviewed for supervision to prevent accidents.
November 16, 2023Standard inspection, Complaint inspection · 2 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, record review and staff interviews, the facility failed to ensure items stored ready for use were labeled and dated and/or failed to remove expired food items in 1 of 1 pantry and 1 of 2 nourishment rooms (B Hall). These practices had the potential to affect food served to residents.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, record review, resident interview, and staff interviews the facility failed to secure a catheter bag to prevent the catheter bag from resting on the floor for 1 of 2 residents (Resident #36) were reviewed for urinary catheter.
Fire safety inspections
10 fire safety citations on file: 5 on April 2, 2026, 2 on February 13, 2025, 3 on November 16, 2023.
Every fire safety citation10 citations
- D Use approved construction type or materials.
- D Have exits that are accessible at all times.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Use approved construction type or materials.
- D Install an approved automatic sprinkler system.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Have simulated fire drills held at unexpected times.
- D Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.52 | 3.85 | 3.86 |
| Registered nurses | 0.44 | 0.62 | 0.69 |
| All nursing staff on weekends | 3.24 | 3.42 | 3.42 |
| Nurse aides | 2.24 | ||
| Licensed practical nurses | 0.83 | ||
| Nursing staff turnover (share who left in a year) | 27.0% | 49.0% | 45.8% |
| Registered nurse turnover | 42.9% | 45.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.53 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.63 on weekdays and 3.24 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.83 in April to June 2025 to 3.52 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.52 | 0.44 | 3.63 | 3.24 | 0.0% | 0 of 90 | 85 |
| Oct to Dec 2025 | 3.73 | 0.41 | 3.83 | 3.47 | 0.0% | 0 of 92 | 83 |
| Jul to Sep 2025 | 3.62 | 0.36 | 3.70 | 3.40 | 0.0% | 0 of 92 | 85 |
| Apr to Jun 2025 | 3.83 | 0.43 | 3.92 | 3.60 | 0.0% | 0 of 91 | 86 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.6 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 8.1 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.7 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.2 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 20.8 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.3 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.7 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.1 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 23.9 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 1.8 | 1.8 |
Owners and operators
Legal business name: FAIR HAVEN OF FOREST CITY LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| McKeithan, Charles | Direct ownership interest | Individual | 12/01/2015 | |
| McKeithan, Daniel | Direct ownership interest | Individual | 12/01/2015 | |
| McKeithan, Emmett | Direct ownership interest | Individual | 12/01/2015 | |
| Cilone, John | Corporate officer | Individual | 12/01/2015 | |
| McKeithan, Charles | Operational/managerial control | Individual | 12/01/2015 | |
| McKeithan, Daniel | Operational/managerial control | Individual | 12/01/2015 | |
| McKeithan, Emmett | Operational/managerial control | Individual | 12/01/2015 | |
| Cilone, John | Adp of the SNF | Individual | 12/01/2015 | |
| McKeithan, Charles | Adp of the SNF | Individual | 12/01/2015 | |
| McKeithan, Daniel | Adp of the SNF | Individual | 12/01/2015 | |
| McKeithan, Emmett | Adp of the SNF | Individual | 12/01/2015 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on April 2, 2026: "PASARR screening for Mental disorders or Intellectual Disabilities"
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on February 13, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on April 2, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on November 16, 2023: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.24 hours per resident per day, below the North Carolina average of 3.42.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Fair Haven Home Inc Bostic, 5.5 mi · 5 of 5 stars · 3 citations
- Willow Ridge of Nc Rutherfordton, 6 mi · 2 of 5 stars · 27 citations
- Oak Grove Healthcare Rutherfordton, 7.1 mi · 4 of 5 stars · 5 citations
- Hilltop Health and Rehabilitation Rutherfordton, 7.7 mi · 3 of 5 stars · 12 citations
- Willowbrooke Court Sc Ctr at Tryon Estates Columbus, 17.9 mi · 5 of 5 stars · 1 citation
- Palmetto Patriots Gaffney, 19.6 mi · 5 of 5 stars · 0 citations
- Rosecrest Rehabilitation and Healthcare Center Inman, 19.7 mi · 5 of 5 stars · 4 citations
- White Oak Manor-Shelby Shelby, 19.9 mi · 2 of 5 stars · 18 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Fair Haven of Forest City, LLC's Medicare star rating?
- CMS rates Fair Haven of Forest City, LLC 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Fair Haven of Forest City, LLC get at its last inspection?
- 3 health deficiencies at the standard inspection on April 2, 2026. The North Carolina average is 4.7.
- Has Fair Haven of Forest City, LLC been fined?
- CMS lists no fines in the last three years.
- Does Fair Haven of Forest City, LLC accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Fair Haven of Forest City, LLC?
- CMS lists 11 owners and managers. Legal business name: FAIR HAVEN OF FOREST CITY LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.