Oasis at the Keys Nursing and Rehab
48 High Point Road, Tavernier, FL 33070 · Monroe County · (305) 853-0799
120 certified beds, about 99 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2011
Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 106092 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 26, 2024, inspectors cited 4 health deficiencies (the Florida average is 7.1, the national average 9.2).
Of 34 health citations since November 2020, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $6,857 in the last three years; the largest was $6,857, and the latest is dated April 26, 2024.
Nurses and nurse aides worked 3.76 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.74 of those hours.
39.8% of nursing staff left within the year CMS measured (Florida average 41.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1311/20
1406/22
604/24
101/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 34 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
1K
0L
Actual harm
0G
1H
0I
Potential for more than minimal harm
16D
8E
8F
Potential for minimal harm
0A
0B
0C
January 14, 2025Complaint inspection · 1 citation
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to ensure medications were secured, locked and inaccessible to unauthorized staff, residents, and visitors, or under direct observation of authorized staff for 1 (Resident #6) of 3 residents interviewed in their room.
April 26, 2024Standard inspection, Complaint inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the ice machine was kept clean and sanitary and maintained in safe operating order to prevent contamination of the ice for 1 of 1 ice machine in the facility. The facility also failed to ensure food items in 1 of 2 nourishment refrigerators on the units were dated and labeled so as to prevent the potential for foodborne illness.
- F Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on interview and record review the facility failed to report Payroll Based Journal (PBJ) information on a quarterly basis and ensure staffing information was accurately reported as required by regulation.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, review of facility's policies and procedures, and staff interview the facility failed to implement timely preventive measures and failed to alter the plan of care to include offloading of the area when a pressure ulcer developed for 1 (Resident #6) of 2 residents reviewed who developed a pressure ulcer at the facility. The lack of timely and appropriate interventions resulted in Resident #6 developing a new unstageable pressure ulcer on her right heel as well as a worsening of her previously resolved pressure ulcer on her right heel. Resident #6 now has 2 unstageable facility acquired pressure ulcers.
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation and staff interview the facility failed to ensure the safety of residents, staff and guests by failing to ensure propane emergency shut off valve for the laundry room dryers was accessible in the event of an emergency.
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on interview, record review and facility policy the facility failed to ensure quarterly elopement risk assessments were completed appropriately for 1 of 6 residents surveyed for elopement risk (Resident #17). The lack of appropriately assessing the resident had a potential to contribute to the resident eloping from the facility.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, review of facility policy and procedure, review of the Operating Manual for the concentrator, review of the clinical record and staff interview, the facility failed to follow their policy and procedure and physician orders for the use of oxygen for 1(Resident #32) of 1 resident reviewed for oxygen use. The facility failed to have a system in place to ensure the oxygen concentrator filters were in place when the concentrator was in use per the manufacturers recommendations.
June 30, 2022Standard inspection · 14 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview the facility failed to maintain cooking equipment, storage racks and physical facilities in a sanitary manner.
- F Dispose of garbage and refuse properly.
Inspectors wroteBased on observation and interview the facility failed to properly contain and dispose of garbage and refuse.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview the facility failed to provide a safe and clean environment with regard to furnishings and personal care items for 5 (room [ROOM NUMBER], 213, 215, 214 and 216) of 20 occupied resident rooms reviewed on the second floor of the facility.
- E Provide activities to meet all resident's needs.
Inspectors wroteBased on observations, interviews, records review and facility policy review the facility failed to ensure an ongoing activities program for 7 (Residents, # 9, #52, #18, 36, #15, #55 and #61) of 9 residents reviewed for activities.
- E Ensure the activities program is directed by a qualified professional.
Inspectors wroteBased on review of the employee file, and staff interview, the facility failed to ensure the activities program was directed by a professional with the required qualifications. This has the potential to affect all current residents at the facility.
- E Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on staff interviews and staff record reviews, the facility failed to ensure 3 (Staff B, C, and D) of 3 nursing assistant employee records reviewed had a performance review completed at least once every 12 months/yearly. The facility failure to conduct a 12-month/yearly performance review could lead to the nursing staff not receiving the required in-service education to address areas of weakness identified in their yearly performance review.
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, facility policy review, and staff interviews, the facility failed to establish a system of record of receipt and disposition of all controlled drugs in sufficient detail to enable an accurate reconciliation.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on record review and staff and resident interview, the facility failed to provide the resident and the representative, if applicable, with a written summary of the baseline care plan which included initial goals and a summary of current medications and dietary instructions for 4 (Resident #42, #57, #60, and #417) of 5 residents reviewed for baseline care plans.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, staff and resident interviews and record review the facility failed to develop and implement a comprehensive resident-centered care plan for 1 (Residents #57) of 3 residents reviewed for specialized rehabilitation services. The failure to develop and implement a resident-centered care plan could lead to a decline and/or failure to meet the resident's highest practicable physical, mental, and psychosocial well-being.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to revise, and update the resident's care plan to accurately reflect the resident's condition and needs for 1 (Resident #49) of 3 residents reviewed with pressure ulcers.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observation, record review, and staff interview, the facility failed to provide care and services to maintain or improve ability to carry out activities of daily living for 1 (Resident #47) of 3 residents reviewed for functional abilities.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, staff, and resident interviews the facility failed to provide supervision during smoking for 1 (Resident #47) of 1 resident reviewed for smoking. This places the resident at risk for injuries.
- D Provide routine and 24-hour emergency dental care for each resident.
Inspectors wroteBased on observation, interview, and record review the facility failed to assist 1 (Resident #39) of 1 resident reviewed in obtaining routine dental care for missing dentures.
- D Provide or get specialized rehabilitative services as required for a resident.
Inspectors wroteBased on observation, record review, resident and staff interview, the facility failed to obtain or provide Therapy Services for 2 (Resident #42 and #417) of 2 residents reviewed for Rehabilitation Services. This has the potential to inhibit the progress in ambulation and Activities of Daily Living.
November 20, 2020Standard inspection · 13 citations
- K Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review and interview the facility failed to follow the manufacturer's instruction for cleaning and disinfecting of the Assure Prism multi Blood Glucose Monitoring System (blood glucose meter) for 2 (Residents #15 and Resident #64) of 3 residents reviewed who had physicians' orders for blood sugar test (a blood sugar test was a procedure that measures the amount of sugar, or glucose, in your blood). Inadequate disinfection may result in indirect contact transmission (the transfer of an infectious agent through a contaminated inanimate object). Certain pathogens could contaminate and survive on equipment and environmental surfaces for long periods of time. The facility was unable to show documentation of a functioning infection control program. [...]
- H Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on observation, record review and interview, the administration failed to use its resources effectively and efficiently. The facility failed to self-identify deficient practices which had the likelyhood to produce negative outcomes.
- F Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on observation, record review and staff interview the facility administration failed to demonstrate effective ongoing Quality Assurance and Performance Improvement (QAPI) resulting in repeat non compliance in the areas of providing assistance with activities of daily living for dependent residents, effective administration to maintain the highest practicable well being of residents, maintaining an effective infection prevention and control program and a clean, safe environment for the residents.
- F Implement a program that monitors antibiotic use.
Inspectors wroteBased on staff interview and lack of minutes from any Antibiotic Stewardship meetings, the facility was not able to provide evidence of a functioning Antibiotic Stewadship Program that develops, promotes, and implements a facility-wide system to monitor the use of antibiotics.
- F Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteBased on staff interview and review of the Infection Preventionist required qualifications to have completed specialized training in infection prevention and control, the facility failed to have a qualified Infection Preventionist.
- F Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation and staff interview the facility failed to identify broken equipment on the dirty side of the laundry room. The facility failed to maintain a safe, sanitary, functional laundry area. The facility also failed to maintain clean and sanitary
- E Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on record review and staff interview the facility failed to ensure physician progress notes for 12 (Residents #2,# 4, #6, #12, #34, #41, #42, #53, #57, #66, #67, and #70) of 12 residents reviewed were readily accessible and available for inspection in the resident's files.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure 4 (Residents #24, #55, #58 and #65) of 4 residents on Pureed diets recieved the prescribed diet. (all foods have been ground, pressed, and/or strained to a soft, smooth consistency like a pudding). The facility failed to follow their policy for 4 (Residents #10, #11, #26, and #45) of 4 residents reviewed who were to be served double portions. The failures could potentially cause significant unintentional weight loss.
- E Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation, record review, and interview, the facility failed to provide a nurse call system which relayed the call directly to a staff member or to a centralized staff work area on the first floor. This in the event of a resident emergency could result in staff not being aware or notified thereby endangering the resident from receiving immediate medical assistance. All residents on the first floor had the likelyhood of being effected by this practice.
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on record review, observation and staff and resident interview, the facility failed to ensure retention of personal property for 1 (Resident # 18) of 1 resident reviewed for personal belongings
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide assistance with activities of daily living to 1 (Resident #41) of 1 resident reviewed resulting in the resident not having weekly bed baths or showers, her hair washed, and fingernails being clipped and cleaned.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation and staff interview, the facility failed to assure infection control practices were maintained in the managing of the urinary catheter tubing and drainage collection bag to reduce potential contamination for 1 (Resident #41) of 1 sampled residents with indwelling catheters by allowing the drainage bag and/or tubing to be in contact with the floor.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, policy review and staff interview, the facility failed to ensure medications were secure and inaccessible to unauthorized staff, residents, and visitors and were not kept under direct observation of authorized staff for 1 (Staff L) of 2 staff assisting with review for medication storage.
Fire safety inspections
24 fire safety citations on file: 6 on April 26, 2024, 8 on June 30, 2022, 10 on November 20, 2020.
Every fire safety citation24 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Properly install and monitor supervisory attachments on automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Install proper backup exit lighting.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have simulated fire drills held at unexpected times.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure proper usage of power strips and extension cords.
- D Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
- F Provide family notifications of emergency plan.
- F Conduct testing and exercise requirements.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
- D Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- D Provide properly protected cooking facilities.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| April 26, 2024 | Fine | $6,857 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.76 | 3.82 | 3.86 |
| Registered nurses | 0.74 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.42 | 3.49 | 3.42 |
| Nurse aides | 2.39 | ||
| Licensed practical nurses | 0.64 | ||
| Nursing staff turnover (share who left in a year) | 39.8% | 41.4% | 45.8% |
| Registered nurse turnover | 50.0% | 46.0% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.21 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.90 on weekdays and 3.42 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.60 in April to June 2025 to 3.76 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.76 | 0.74 | 3.90 | 3.42 | 0.0% | 0 of 90 | 99 |
| Oct to Dec 2025 | 3.66 | 0.78 | 3.77 | 3.37 | 0.0% | 0 of 92 | 99 |
| Jul to Sep 2025 | 3.33 | 0.80 | 3.45 | 3.02 | 0.0% | 0 of 92 | 105 |
| Apr to Jun 2025 | 3.60 | 0.81 | 3.76 | 3.20 | 0.0% | 0 of 91 | 102 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Florida
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Florida, all employers | |||
| CNAs (nursing assistants) | $18.03 | $17.33 to $20.34 | 96,960 |
| LPNs and LVNs | $29.70 | $28.14 to $31.11 | 38,620 |
| Registered nurses | $40.48 | $37.82 to $48.64 | 229,940 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.7 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.5 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.2 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 4.9 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.8 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.2 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.0 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.4 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.5 | 1.1 | 1.8 |
Owners and operators
Legal business name: CRYSTAL HEALTH FL OPCO LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Crystal Health Opco Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 03/01/2023 |
| Frankel, Jonathan | Indirect ownership interest | Individual | 03/01/2023 | |
| Hirsch, Joseph | Indirect ownership interest | Individual | 03/01/2023 | |
| Soskin, Moshe | Indirect ownership interest | Individual | 03/01/2023 | |
| Frankel, Jonathan | Managing control - governing body | Individual | 03/01/2023 | |
| Hirsch, Joseph | Managing control - governing body | Individual | 03/01/2023 | |
| Frankel, Jonathan | Corporate director | Individual | 03/01/2023 | |
| Hirsch, Joseph | Corporate director | Individual | 03/01/2023 | |
| Soskin, Moshe | Corporate director | Individual | 03/01/2023 | |
| Frankel, Jonathan | Corporate officer | Individual | 03/01/2023 | |
| Hirsch, Joseph | Corporate officer | Individual | 03/01/2023 | |
| Soskin, Moshe | Corporate officer | Individual | 03/01/2023 | |
| Frankel, Jonathan | Operational/managerial control | Individual | 03/01/2023 | |
| Hirsch, Joseph | Operational/managerial control | Individual | 03/01/2023 | |
| Lazo, Lazaro | Operational/managerial control | Individual | 07/07/2024 | |
| Soskin, Moshe | Operational/managerial control | Individual | 03/01/2023 | |
| Goodman, Jamie | Adp of the SNF | Individual | 05/07/2025 | |
| Lazo, Lazaro | Adp of the SNF | Individual | 05/07/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on April 26, 2024: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on April 26, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on April 26, 2024: "Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on January 14, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.42 hours per resident per day, below the Florida average of 3.49.
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Oasis at the Keys Nursing and Rehab's Medicare star rating?
- CMS rates Oasis at the Keys Nursing and Rehab 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Oasis at the Keys Nursing and Rehab get at its last inspection?
- 4 health deficiencies at the standard inspection on April 26, 2024. The Florida average is 7.1.
- Has Oasis at the Keys Nursing and Rehab been fined?
- Yes. CMS lists 1 fine totaling $6,857 in the last three years.
- Does Oasis at the Keys Nursing and Rehab accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Oasis at the Keys Nursing and Rehab?
- CMS lists 18 owners and managers. Legal business name: CRYSTAL HEALTH FL OPCO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.