Home / Michigan / Grosse Pointe Woods
Optalis Health and Rehabilitation of Grosse Pointe
21401 Mack Avenue, Grosse Pointe Woods, MI 48236 · Wayne County · (586) 778-0800
80 certified beds, about 76 residents a day · For profit - Corporation · Medicare and Medicaid since 1967
Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235109 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 23, 2025, inspectors cited 4 health deficiencies (the Michigan average is 9.9, the national average 9.2).
None of its 19 health citations since May 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.97 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.31 of those hours.
55.0% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Optalis Health & Rehabilitation, an affiliated group of 36 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
805/23
105/24
507/24
407/25
109/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
15D
1E
2F
Potential for minimal harm
0A
0B
1C
September 29, 2025Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteThis citation pertains to intake 2627057 and 2626819. Based on interview and record review, the facility failed to report an allegation of employee to resident abuse for one resident (R903) of two residents reviewed for abuse.
July 23, 2025Standard inspection, Complaint inspection · 4 citations
- E Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on interview and record review, the facility failed to offer and provide the COVID-19 immunization vaccine and education to 11 (Staff E, Staff F, Staff G, Staff H, Staff I, Staff J, Staff K, Staff L, Staff M, Staff N, and Staff O) of 99 staff members.
- D Respond appropriately to all alleged violations.
Inspectors wroteNumber of residents sampled: FacilityNumber of residents cited: PatternThis citation pertains to intakes 2560380, 2560402, 2560706, and 2560866. Based on observation, interview, and record review, the facility failed to ensure the safety and protection of six of six confidential female residents during a sexual abuse investigation.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to Intake:1217345 Based on interview and record review, the facility failed to document and properly administer insulin for one resident (R105) of four reviewed for medication administration.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and record review, the facility failed to post nurse staffing information daily affecting all 78 residents residing in facility.
July 18, 2024Standard inspection, Complaint inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation interview and record review the facility failed to maintain sanitary conditions in the kitchen for 74 residents.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review, the facility failed to provide timely notification of a change in condition for one (R65) of six residents reviewed.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure dependent residents were repositioned or provided range of motion exercises for three residents (R35, R44, R116) of three whose positioning was reviewed.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to perform hand hygiene during/after resident care for two residents (R26 and R44) and failed to sanitize patient care equipment after use for one resident (R218) of three residents reviewed for hand hygiene during care.
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteThis citation pertains to Intake MI00145395. Based on observation, interview, and record review, the facility failed to maintain clean, sanitary tube feeding equipment for one (R48) of two residents reviewed for tube feeding.
May 7, 2024Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteThis citation pertains to Intake MI00143863. Based on observation, interview and record review, the facility failed to ensure pressure ulcer treatments were consistently provided as ordered for one (R501) out of three residents reviewed for pressure ulcers.
May 17, 2023Standard inspection · 8 citations
- F Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to 1) label/date multi-use medications per professional standards, maintain the cleanliness of a medication storage cart, properly store and label liquid medication and vials of tuberculin purified protein derivative (PPD), and 2) limit access to and promptly destroy discontinued controlled substances, resulting in the potential for drug diversion and/or ineffective or unsanitary medication administration that could affect all residents residing in the facility.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure care met professional standards for one (R24) of three residents observed during care resulting in unmet care needs and care not provided as ordered.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteThis citation pertains to Intake number MI00134837. Based on observation, interview and record review the facility failed to ensure incontinence care was completed timely when soiled for one resident (R40) of three reviewed for Activities of Daily Living (ADL) care, resulting in the resident brief saturated, leakage from the brief and the potential for moisture associated skin damage.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation interview and record review the facility failed to ensure dressing changes were completed timely per physician orders for one resident (R35) of two residents reviewed for dressing changes resulting in the potential for decreased effectiveness of the dressing and or the potential for delayed healing.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on interview and record review, the facility failed to provide a nutritional supplement as ordered by the physician for one (R360) of four residents reviewed, resulting in resident dissatisfaction with care related to the lack of indicated/ordered nutritional supplementation.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased observation, interview and record review, the facility failed to ensure a resident was upright and or greater than thirty degrees during tube feeding (liquid nutrition via a percutaneous endoscopic gastrostomy tube or PEG tube inserted into the stomach from an external site on the abdomen) for one resident (R40) of one resident reviewed for enteral (tube) feedings, resulting in the potential for reflux and aspiration into the lungs of the stomach contents.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure dressing changes were completed timely per physician orders and standards of care for one resident (R35) of two residents reviewed for dressing changes resulting in the potential for decreased effectiveness of the dressing and or the potential for delayed healing.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide routine dental services for one resident (R13) of three reviewed, resulting in the potential for further oral health decline.
Fire safety inspections
28 fire safety citations on file: 4 on July 23, 2025, 8 on July 18, 2024, 16 on May 17, 2023.
Every fire safety citation28 citations
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Have properly installed electrical wiring and gas equipment.
- F Address subsistence needs for staff and patients.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Have power receptacles that are properly grounded.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Develop a communication plan.
- F List the names and contact information of those in the facility.
- F Provide primary/alternate means for communication.
- F Conduct testing and exercise requirements.
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Provide a written emergency evacuation plan.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Have properly installed electrical wiring and gas equipment.
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.97 | 3.99 | 3.86 |
| Registered nurses | 0.31 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.56 | 3.50 | 3.42 |
| Nurse aides | 2.06 | ||
| Licensed practical nurses | 1.60 | ||
| Nursing staff turnover (share who left in a year) | 55.0% | 44.1% | 45.8% |
| Registered nurse turnover | 44.4% | 39.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.21 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.14 on weekdays and 3.56 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 15.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.41 in April to June 2025 to 3.97 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.97 | 0.31 | 4.14 | 3.56 | 15.7% | 0 of 90 | 76 |
| Oct to Dec 2025 | 4.35 | 0.34 | 4.54 | 3.87 | 11.7% | 0 of 92 | 72 |
| Jul to Sep 2025 | 4.48 | 0.41 | 4.66 | 4.03 | 19.6% | 0 of 92 | 74 |
| Apr to Jun 2025 | 4.41 | 0.43 | 4.61 | 3.92 | 20.6% | 0 of 91 | 75 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Michigan
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Michigan, all employers | |||
| CNAs (nursing assistants) | $19.03 | $18.35 to $21.59 | 43,290 |
| LPNs and LVNs | $31.47 | $29.83 to $35.52 | 10,880 |
| Registered nurses | $45.34 | $39.46 to $49.74 | 104,950 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 7.4 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.5 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.2 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.2 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.6 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.2 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.8 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 41.0 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 3.8 | 11.7 | 12.0 |
Owners and operators
Legal business name: OPTALIS GROSSE POINTE OPCO LLC. CMS links this home to Optalis Health & Rehabilitation, a group of 36 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Om Holdco 5 LLC | 5% or greater direct ownership interest | Organization | 100% | 04/07/2023 |
| Charles Franklin LLC | 5% or greater indirect ownership interest | Organization | 04/07/2023 | |
| Charles Westland LLC | 5% or greater indirect ownership interest | Organization | 04/07/2023 | |
| Hemant Shah 2018 Irrevocable Trust | 5% or greater indirect ownership interest | Organization | 04/07/2023 | |
| Optalis LP Investors 5 LLC | 5% or greater indirect ownership interest | Organization | 04/07/2023 | |
| Snw LLC | 5% or greater indirect ownership interest | Organization | 04/07/2023 | |
| Optum Management Solutions. Inc | Indirect ownership interest | Organization | 04/07/2023 | |
| Siena Lending Group LLC | 5% or greater security interest | Organization | 04/07/2023 | |
| Patel, Rajan | Managing control - governing body | Individual | 04/07/2023 | |
| Sharon, Robert | Managing control - governing body | Individual | 05/13/2024 | |
| Optum Management Solutions. Inc | Operational/managerial control | Organization | 04/07/2023 | |
| Arnold, Lakara Shalee | Operational/managerial control | Individual | 01/01/2025 | |
| Michelin, Kelsey | Operational/managerial control | Individual | 01/01/2025 | |
| Parker, Seth | Operational/managerial control | Individual | 04/07/2023 | |
| Patel, Rajan | Operational/managerial control | Individual | 04/07/2023 | |
| Sharon, Robert | Operational/managerial control | Individual | 05/13/2024 | |
| Dunn, Charles | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 02/03/2026 | |
| Shah, Hemant | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 02/03/2026 | |
| Cliftonlarsonallen LLP | Adp of the SNF | Organization | 01/01/2025 | |
| Optum Management Solutions. Inc | Adp of the SNF | Organization | 04/07/2023 | |
| Schlaupitz Madhavan | Adp of the SNF | Organization | 01/01/2025 | |
| Conner, Marianne | Adp of the SNF | Individual | 05/13/2024 | |
| Michelin, Kelsey | Adp of the SNF | Individual | 11/28/2025 | |
| Parker, Seth | Adp of the SNF | Individual | 11/28/2025 | |
| Sharon, Robert | Adp of the SNF | Individual | 05/13/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on July 23, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on September 29, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on July 23, 2025: "Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on July 23, 2025: "Post nurse staffing information every day."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Regency at St. Clair Shores St. Clair Shores, 0.8 mi · 3 of 5 stars · 31 citations
- The Orchards at Harper Woods Harper Woods, 1.4 mi · 1 of 5 stars · 49 citations
- The Rivers Health & Rehabilitation Center of Gross Grosse Pointe Woods, 2 mi · 4 of 5 stars · 20 citations
- Shorepointe Nursing Center St. Clair Shores, 2.4 mi · 3 of 5 stars · 30 citations
- The Orchards at Roseville Roseville, 2.5 mi · 1 of 5 stars · 42 citations
- Riverview Health and Rehab Center North Detroit, 2.8 mi · 2 of 5 stars · 40 citations
- Omni Continuing Care Detroit, 5.6 mi · 3 of 5 stars · 16 citations
- The Orchards at Samaritan Detroit, 6.1 mi · 1 of 5 stars · 36 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is Optalis Health and Rehabilitation of Grosse Pointe's Medicare star rating?
- CMS rates Optalis Health and Rehabilitation of Grosse Pointe 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Optalis Health and Rehabilitation of Grosse Pointe get at its last inspection?
- 4 health deficiencies at the standard inspection on July 23, 2025. The Michigan average is 9.9.
- Has Optalis Health and Rehabilitation of Grosse Pointe been fined?
- CMS lists no fines in the last three years.
- Does Optalis Health and Rehabilitation of Grosse Pointe accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Optalis Health and Rehabilitation of Grosse Pointe?
- CMS lists 25 owners and managers, and links the home to Optalis Health & Rehabilitation. Legal business name: OPTALIS GROSSE POINTE OPCO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.