Otterbein Lebanon Retirement Community
585 North State Route 741, Lebanon, OH 45036 · Warren County · (513) 933-5427
154 certified beds, about 141 residents a day · Non profit - Corporation · Medicare and Medicaid since 1977
CMS Care Compare ratings, data as of September 1, 2026 · CCN 365346 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 12, 2025, inspectors cited 2 health deficiencies (the Ohio average is 10.5, the national average 9.2).
Of 16 health citations since November 2019, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.00 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.58 of those hours.
39.8% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Otterbein Seniorlife, an affiliated group of 20 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
September 12, 2025Standard inspection, Complaint inspection · 3 citations
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, staff interview, facility document review and record review, the facility failed to ensure occupied resident rooms were cleaned and maintained in a sanitary condition for two (room [ROOM NUMBER] and room [ROOM NUMBER]) of eight rooms in Magnolia Way. The census was 142.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, staff interview, record review, and facility policy review, the facility failed to ensure a care plan was developed for a diagnosis of chronic obstructive pulmonary disease. This affected one (#151) of 37 sampled residents reviewed for care plans. The census was 142.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, medical record review, and facility policy review, the facility failed to ensure enhanced barrier precautions were followed for one (#27) of six residents reviewed for infection control. The census was 142.
May 19, 2025Complaint inspection · 2 citations
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on medical record review, hospital record review, interviews, and review of the medication reference the facility failed to discontinue laboratory testing, per physician order, resulting in a resident receiving two anticoagulant medications concurrently. This affected one (Resident #92) of three residents reviewed for physician orders. The facility census was 142.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on medical record review, interviews and policy review, the facility failed to prevent a resident from receiving two anticoagulant medications concurrently resulting in a significant medication error. This affected one (Resident #92) of three residents reviewed for anticoagulant therapy. The facility identified 30 residents receiving anticoagulant medications. The facility census was 142.
October 25, 2022Standard inspection · 8 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, observation, resident and staff interview, and review of the facility policy, the facility failed to ensure fall prevention interventions were in place per the resident's plan of care and failed to conduct thorough investigations to determine root cause analysis to identify potential hazards and resident-specific interventions to reduce and/or eliminate falls and falls with injury. This resulted in Actual Harm when Resident #399 experienced repeated falls resulting in a laceration which required surgical repair. Additionally, the facility failed to ensure Resident #26 was provided with adequate supervision and assistance while toileting resulting in an avoidable fall which placed the resident at risk for more than minimal harm that did not result in actual harm to the resident. This affected two (#399 and #26) out of four residents reviewed for falls. [...]
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on review of the facility menus, observations, staff interview and policy review, the facility failed to provide puree food portions as planned by a Registered Dietitian. This had the potential to eight (#27, #14, #24, #73, #65, #35, #71,and #48) residents who received food from the [NAME] Hall kitchettes. The total facility census was 143.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on record review, resident and staff interview, and review of the facility policy, the facility failed to ensure resident preferences regarding bathing were honored. This affected one (#398) of 28 residents sampled. The facility census was 143.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review, observation, staff interview, and review of the facility policy, the facility failed to ensure residents were provided with appropriate fingernail care. This affected one (#43) of 28 residents sampled. The facility census is 143.
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on record review, staff interview, and review of the facility policy, the facility failed to provide an adequate and timely response to a resident with suicidal ideation. This affected one (#366) of 28 residents sampled. The facility census was 143.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record review, staff interview, and review of facility documents and policy, the facility failed to ensure nurses administered insulin as ordered by the physician resulting in a significant medication error. This affected one (#62) of seven residents reviewed for medication administration. The facility census was 143.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on record review, observation, staff interview, and review of the facility policy, the facility failed to ensure staff secured resident's medications. This affected one (#142) of six residents observed for medication administration. The facility census was 143.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review, observation, staff interview, and review of the facility policy, the facility failed to ensure staff practiced appropriate hand hygiene and appropriate personal protective equipment (PPE) doffing practices for residents with Coronavirus Disease 2019 (COVID-19). This affected one (#104) of four facility identified COVID-19 positive residents. The facility also failed to ensure nurses practiced appropriate hand hygiene during medication administration. This affected one (#395) of six residents observed for medication administration. The census was 143.
November 21, 2019Standard inspection · 3 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on record review, observation, staff interview, and resident interview the facility failed to ensure residents were provided with dignity during dining. This affected six (#7, #57, #92, #113, #129 and #358) of 30 residents reviewed for dining. The facility census was 152.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation and staff interview, the facility failed to ensure a receptacle plug was safely covered in the secured dementia unit. This had the potential to affect nine Residents (#6, #19, # 26, #27, #32, #33, #51 #55 and #67) whom the facility identified as being cognitively impaired and independently mobile. Facility census was 152.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation, staff interview and review of a staffing tool, the facility failed to ensure the daily staffing posting was complete and accurate. This had the potential to affect all residents that resided in the facility. Facility census was 152.
Fire safety inspections
21 fire safety citations on file: 5 on September 12, 2025, 6 on October 25, 2022, 10 on November 21, 2019.
Every fire safety citation21 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Ensure proper usage of power strips and extension cords.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Have an alternate power supply for its alarm system.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have proper medical gas storage and administration areas.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Ensure proper usage of power strips and extension cords.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- E Install corridor and hallway doors that block smoke.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have properly installed electrical wiring and gas equipment.
- E Ensure proper usage of power strips and extension cords.
- E Have proper medical gas storage and administration areas.
- C Conduct testing and exercise requirements.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.00 | 3.69 | 3.86 |
| Registered nurses | 0.58 | 0.64 | 0.69 |
| All nursing staff on weekends | 3.70 | 3.28 | 3.42 |
| Nurse aides | 2.40 | ||
| Licensed practical nurses | 1.02 | ||
| Nursing staff turnover (share who left in a year) | 39.8% | 48.7% | 45.8% |
| Registered nurse turnover | 4.8% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.08 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.12 on weekdays and 3.70 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.93 in April to June 2025 to 4.00 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.00 | 0.58 | 4.12 | 3.70 | 0.0% | 0 of 90 | 141 |
| Oct to Dec 2025 | 4.15 | 0.58 | 4.26 | 3.86 | 0.0% | 0 of 92 | 139 |
| Jul to Sep 2025 | 4.12 | 0.61 | 4.24 | 3.82 | 0.0% | 0 of 92 | 143 |
| Apr to Jun 2025 | 3.93 | 0.56 | 4.05 | 3.64 | 0.0% | 0 of 91 | 147 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.1 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.1 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.1 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.7 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.3 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.0 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.8 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.8 | 1.8 |
Owners and operators
Legal business name: OTTERBEIN LEBANON. CMS links this home to Otterbein Seniorlife, a group of 20 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Otterbein Lsc, LLC | 5% or greater direct ownership interest | Organization | 100% | 01/01/2016 |
| Otterbein Home | 5% or greater indirect ownership interest | Organization | 100% | 12/01/2021 |
| Bowman, Robert | Managing control - governing body | Individual | 12/01/2021 | |
| Drapalik, Jeff | Managing control - governing body | Individual | 01/01/2019 | |
| Hensley, Kimberly | Managing control - governing body | Individual | 01/01/2021 | |
| Paterson, Barbara | Managing control - governing body | Individual | 01/01/2023 | |
| Stearns, Randy | Managing control - governing body | Individual | 01/29/2015 | |
| Topper, Sherrie | Managing control - governing body | Individual | 01/01/2025 | |
| Stephenson, John | Corporate director | Individual | 05/09/1982 | |
| Green, James | Corporate officer | Individual | 11/21/2005 | |
| Hawkins, Rita | Corporate officer | Individual | 01/16/2006 | |
| Miller, Jason | Corporate officer | Individual | 08/04/2014 | |
| Wilson, Jill | Corporate officer | Individual | 05/01/2009 | |
| Functional Pathways of Tennessee LLC | Operational/managerial control | Organization | 12/01/2018 | |
| Otterbein Home | Operational/managerial control | Organization | 12/01/2021 | |
| Ansari, Saba | Operational/managerial control | Individual | 12/01/2021 | |
| App, Lynn | Operational/managerial control | Individual | 12/01/2021 | |
| Bartlett, Victoria | Operational/managerial control | Individual | 12/01/2021 | |
| Bayliff, Becky | Operational/managerial control | Individual | 12/01/2021 | |
| Brownson, William | Operational/managerial control | Individual | 12/01/2021 | |
| Burke, Daniel | Operational/managerial control | Individual | 12/01/2021 | |
| Coleman, Robert | Operational/managerial control | Individual | 12/01/2021 | |
| Fraley, Ralph | Operational/managerial control | Individual | 12/01/2021 | |
| Glosser, Heidi | Operational/managerial control | Individual | 12/01/2021 | |
| Green, James | Operational/managerial control | Individual | 12/01/2021 | |
| Hazelbaker, Tomas | Operational/managerial control | Individual | 12/01/2021 | |
| Miller, Jason | Operational/managerial control | Individual | 08/04/2014 | |
| Vonderhaar, Steve | Operational/managerial control | Individual | 12/01/2021 | |
| Ward, Lori | Operational/managerial control | Individual | 11/13/2017 | |
| Baker, Steve | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Abraham | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Daniel | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/06/2025 | |
| Galbut, David | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Eric | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/06/2025 | |
| Galbut, Robert | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Paritzky, Jonathan | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Rombro, David | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Zisek, Todd | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Bowman, Robert | Trustee of the SNF | Individual | 12/01/2021 | |
| Drapalik, Jeff | Trustee of the SNF | Individual | 01/01/2019 | |
| Hensley, Kimberly | Trustee of the SNF | Individual | 01/01/2021 | |
| Paterson, Barbara | Trustee of the SNF | Individual | 01/01/2023 | |
| Stearns, Randy | Trustee of the SNF | Individual | 01/29/2015 | |
| Topper, Sherrie | Trustee of the SNF | Individual | 01/01/2025 | |
| Functional Pathways of Tennessee LLC | Adp of the SNF | Organization | 04/04/2025 | |
| Otterbein Home | Adp of the SNF | Organization | 12/01/2021 | |
| Polaris Pharmacy Services of Ohio LLC | Adp of the SNF | Organization | 12/01/2018 | |
| Ansari, Saba | Adp of the SNF | Individual | 12/01/2021 | |
| Miller, Jason | Adp of the SNF | Individual | 08/04/2014 | |
| Ward, Lori | Adp of the SNF | Individual | 11/13/2017 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on May 19, 2025: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on October 25, 2022: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on September 12, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on September 12, 2025: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Cedars of Lebanon Care Center Lebanon, 3.9 mi · 2 of 5 stars · 27 citations
- Otterbein Middletown Franklin, 4.1 mi · 4 of 5 stars · 19 citations
- Arlington Pointe Care Center Middletown, 4.2 mi · 4 of 5 stars · 9 citations
- Ohio Living Mount Pleasant Monroe, 4.6 mi · 4 of 5 stars · 11 citations
- Embassy of Lebanon Lebanon, 4.7 mi · 2 of 5 stars · 48 citations
- Cedarview Care Center Lebanon, 5 mi · 4 of 5 stars · 29 citations
- Mason Health Care Center Mason, 6 mi · 3 of 5 stars · 16 citations
- The Laurels of Middletown Middletown, 6.3 mi · 4 of 5 stars · 42 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Otterbein Lebanon Retirement Community's Medicare star rating?
- CMS rates Otterbein Lebanon Retirement Community 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Otterbein Lebanon Retirement Community get at its last inspection?
- 2 health deficiencies at the standard inspection on September 12, 2025. The Ohio average is 10.5.
- Has Otterbein Lebanon Retirement Community been fined?
- CMS lists no fines in the last three years.
- Does Otterbein Lebanon Retirement Community accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Otterbein Lebanon Retirement Community?
- CMS lists 50 owners and managers, and links the home to Otterbein Seniorlife. Legal business name: OTTERBEIN LEBANON.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.