Ozark Nursing and Rehab
600 North 12th Street, Ozark, AR 72949 · Franklin County · (479) 667-4791
135 certified beds, about 85 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2003
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 045386 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 20, 2026, inspectors cited 1 health deficiency (the Arkansas average is 2.7, the national average 9.2).
None of its 14 health citations since June 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.69 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.39 of those hours.
29.9% of nursing staff left within the year CMS measured (Arkansas average 49.5%).
CMS links it to Southern Administrative Services, an affiliated group of 35 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1206/23
108/24
102/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
3D
7E
3F
Potential for minimal harm
0A
1B
0C
February 20, 2026Standard inspection · 1 citation
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure clean linens and clothing were handled and transported in a manner to prevent contamination by failing to maintain covers on laundry carts during delivery to resident care areas. This deficient practice occurred during three separate observations and had the potential to affect all residents residing in facility. Based on observation, interview, and facility policy review, the facility failed to ensure clean linens and clothing were handled and transported in covered carts during delivery to resident care areas to prevent contamination or spread of infection during three of three observations, which had the potential to affect all residents residing in the facility.
August 15, 2024Standard inspection · 1 citation
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews, and facility policy review, it was determined the facility failed to ensure kitchen equipment used during meal preparation and service was kept clean and uncontaminated to prevent the spread of illness with the potential to effect 76 residents served from the 1 of 1 kitchen reviewed for food preparation and service.
June 23, 2023Standard inspection · 12 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure kitchen food items stored in the dry storage area, were covered, and sealed; the dish washing machine room ' s air vents were cleaned to provide a sanitary environment for clean dishes, and dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. The failed practices had the potential to affect 79 residents who received meals from the kitchen (total census: 80), as documented on a list provided by the Dietary Supervisor on 06/22/23 at 1:37 PM.
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident's urinary catheter drainage bag was kept in a privacy bag from view of other residents/visitors to promote dignity for 1 (Resident #39) of 1 sampled resident who had an indwelling catheter. This failed practice had the potential to affect 5 residents who had catheters according to a list provided by the Director of Nursing (DON) on 06/21/23 at 8:33 AM.
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow a Physicians Order for placement of compression stockings for 1 (Resident #61) of 10 (Residents #15, #19, #20, #26, #27, #43, #46, #61, #62 and #63) sampled residents who had Physician Orders for compressions stockings.
- E Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure suprapubic/indwelling catheters were free of sediment to prevent possible infection for 1 (Resident #39) of 1 sampled resident. This failed practice had the potential to affect 5 residents according to a list provided by the Director of Nursing (DON) on 06/21/23 at 8:33 AM.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure fortified food was prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed. This failed practice had the potential to affect 14 residents who received fortified foods from 1 of 1 kitchen according to a list provided by the Interim Dietary Supervisor on 06/22/23 at 1:37 PM.
- E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. This failed practice had the potential to affect 8 residents who received pureed diets as documented on a list provided by the Interim Dietary Supervisor on 06/22/23 at 1:37 PM.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain accurate documentation in the health records regarding placement of compression stockings for 1 (Resident #61) of 10 (Residents #15, #19, #20, #26, #27, #43, #46, #61, #62 and #63) sampled residents who had a Physicians Order for compression stockings and replacement of foley catheter collection bags for 1 (Resident #39) of 1 sampled resident who had an indwelling catheter.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure an indwelling urinary catheter bag was maintained in a manner to prevent contamination for 1 (Resident #39) of 1 resident sampled for catheters.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide nail care for 1 (Resident #35) of 1 sampled resident who was dependent on staff for assistance with Activities of Daily Living (ADL).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to adequately maintain the cleanliness of an oxygen concentrator for 1 (Resident #45) of 5 (Residents #34, #45, #51, #55 and #58) sampled residents who received supplemental oxygen in the facility per a list provided by the Minimum Data Set (MDS) Coordinator on 06/23/23 at 11:41 AM.
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure resident rooms were free of damage for 2 (rooms [ROOM NUMBERS]) rooms on the 200 Hall.
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure medications were accurately coded on the Minimum Data Set (MDS) for 1 (Resident #34) of 1 sampled resident.
Fire safety inspections
12 fire safety citations on file: 5 on February 20, 2026, 4 on August 15, 2024, 3 on June 23, 2023.
Every fire safety citation12 citations
- F Conduct testing and exercise requirements.
- F Properly provide smoke detection systems in areas open to corridors.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Install corridor and hallway doors that block smoke.
- B Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Properly provide smoke detection systems in areas open to corridors.
- F Have simulated fire drills held at unexpected times.
- F Ensure proper usage of power strips and extension cords.
- B Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Properly provide smoke detection systems in areas open to corridors.
- F Have simulated fire drills held at unexpected times.
- B Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arkansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.69 | 4.02 | 3.86 |
| Registered nurses | 0.39 | 0.41 | 0.69 |
| All nursing staff on weekends | 3.20 | 3.45 | 3.42 |
| Nurse aides | 2.52 | ||
| Licensed practical nurses | 0.77 | ||
| Nursing staff turnover (share who left in a year) | 29.9% | 49.5% | 45.8% |
| Registered nurse turnover | 33.3% | 44.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.06 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.88 on weekdays and 3.20 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.80 in April to June 2025 to 3.69 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.69 | 0.39 | 3.88 | 3.20 | 1.8% | 0 of 90 | 85 |
| Oct to Dec 2025 | 3.69 | 0.31 | 3.88 | 3.19 | 1.6% | 0 of 92 | 87 |
| Jul to Sep 2025 | 3.69 | 0.38 | 3.91 | 3.12 | 1.5% | 0 of 92 | 86 |
| Apr to Jun 2025 | 3.80 | 0.30 | 4.10 | 3.07 | 1.6% | 0 of 91 | 84 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arkansas, Jan to Mar 2026 | 4.05 | 0.40 | 4.28 | 3.47 | 2.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arkansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.4 | 9.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.7 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.2 | 10.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.0 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.5 | 10.9 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.7 | 2.1 | 1.8 |
Owners and operators
Legal business name: OZARK SNF OPERATIONS, LLC. CMS links this home to Southern Administrative Services, a group of 35 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| 4p2t1 Ops Holding LP | 5% or greater direct ownership interest | Organization | 100% | 01/14/2022 |
| Jej Assets LP | 5% or greater indirect ownership interest | Organization | 06/14/2022 | |
| Ponthie, Sharlot | 5% or greater indirect ownership interest | Individual | 06/14/2022 | |
| Miles, Ashley | W-2 managing employee | Individual | 08/15/2022 | |
| Alexark1 LLC | Operational/managerial control | Organization | 06/14/2022 | |
| Jej Management, LLC | Operational/managerial control | Organization | 06/14/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on August 15, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on June 23, 2023: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on February 20, 2026: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on June 23, 2023: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.20 hours per resident per day, below the Arkansas average of 3.45.
Other nursing homes nearby
- Paris Health and Rehabilitation Center Paris, 15.9 mi · 3 of 5 stars · 20 citations
- Greenhurst Nursing Center Charleston, 16.8 mi · 5 of 5 stars · 10 citations
- Alma Nursing and Rehab Alma, 22.2 mi · 1 of 5 stars · 10 citations
- Johnson County Health and Rehab, LLC Clarksville, 22.4 mi · 4 of 5 stars · 6 citations
Arkansas contacts for a concern about a nursing home
These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Ozark Nursing and Rehab's Medicare star rating?
- CMS rates Ozark Nursing and Rehab 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Ozark Nursing and Rehab get at its last inspection?
- 1 health deficiency at the standard inspection on February 20, 2026. The Arkansas average is 2.7.
- Has Ozark Nursing and Rehab been fined?
- CMS lists no fines in the last three years.
- Does Ozark Nursing and Rehab accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Ozark Nursing and Rehab?
- CMS lists 6 owners and managers, and links the home to Southern Administrative Services. Legal business name: OZARK SNF OPERATIONS, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.