Home / Pennsylvania / Wernersville
Phoebe Berks
1 Heidelberg Drive, Wernersville, PA 19565 · Berks County · (610) 678-4002
119 certified beds, about 95 residents a day · Non profit - Corporation · Medicare and Medicaid since 1992
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395880 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 18, 2026, inspectors cited 1 health deficiency (the Pennsylvania average is 10, the national average 9.2).
None of its 5 health citations since January 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.13 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 1.00 of those hours.
43.2% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.
March 18, 2026Standard inspection · 1 citation · risk-based survey (a shorter visit CMS gives only to higher performing homes)
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to complete an accurate Minimum Data Set (MDS) assessment for one of seven sampled residents. (Resident 3)
May 1, 2025Standard inspection, Complaint inspection · 2 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on clinical record review, group interview, staff interview, and review of electronic call bell logs, it was determined that the facility failed to answer call bells in a timely manner to provide care and services respectful of each resident's dignity and preferences to promote the quality of life for seven of 18 sampled residents. (Residents 42, 45, 54, 56, 73, 77, 82)
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on clinical record review, policy review, and staff interview, it was determined that the facility failed to ensure that the baseline care plan summary was provided to the resident or representative for two of 18 sampled residents. (Residents 17, 64)
April 25, 2024Standard inspection · 1 citation
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to develop a comprehensive care plan to meet each resident's needs identified in the comprehensive assessment for two of 21 sampled residents. (Residents 47, 60)
January 25, 2024Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, review of facility documentation, resident interview, and staff interview, it was determined that the facility failed to thoroughly investigate a fall for one of four sampled residents identified at risk for falls. (Resident 1)
Fire safety inspections
29 fire safety citations on file: 6 on May 1, 2025, 17 on April 25, 2024, 6 on May 11, 2023.
Every fire safety citation29 citations
- E Provide properly protected cooking facilities.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have properly installed electrical wiring and gas equipment.
- E Ensure proper usage of power strips and extension cords.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Meet other general requirements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Have elevators that firefighters can control in the event of a fire.
- E Install properly constructed and protected linen or trash chutes.
- E Have simulated fire drills held at unexpected times.
- E Meet other general requirements.
- D Use approved construction type or materials.
- C Have properly located and lighted "Exit" signs.
- C Provide properly protected cooking facilities.
- C Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- C To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- C Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- C Have generator or other power source capable of supplying service within 10 seconds.
- E Install a two-hour-resistant firewall separation.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Install an approved automatic sprinkler system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.13 | 3.89 | 3.86 |
| Registered nurses | 1.00 | 0.79 | 0.69 |
| All nursing staff on weekends | 3.81 | 3.53 | 3.42 |
| Nurse aides | 2.29 | ||
| Licensed practical nurses | 0.85 | ||
| Nursing staff turnover (share who left in a year) | 43.2% | 44.5% | 45.8% |
| Registered nurse turnover | 30.8% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.72 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.26 on weekdays and 3.81 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.98 in April to June 2025 to 4.13 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.13 | 1.00 | 4.26 | 3.81 | 5.9% | 0 of 90 | 95 |
| Oct to Dec 2025 | 4.03 | 1.01 | 4.15 | 3.71 | 2.3% | 0 of 92 | 93 |
| Jul to Sep 2025 | 3.93 | 0.76 | 4.07 | 3.60 | 1.8% | 0 of 92 | 95 |
| Apr to Jun 2025 | 3.98 | 0.99 | 4.12 | 3.63 | 1.6% | 0 of 91 | 93 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Pennsylvania
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Pennsylvania, all employers | |||
| CNAs (nursing assistants) | $21.44 | $18.88 to $22.52 | 67,740 |
| LPNs and LVNs | $30.74 | $29.02 to $35.01 | 38,260 |
| Registered nurses | $46.36 | $38.75 to $50.35 | 146,520 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 28.0 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.0 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.2 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 28.8 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.1 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.3 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.7 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.1 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.2 | 1.8 |
Owners and operators
Legal business name: PHOEBE BERKS HEALTH CARE CENTER INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Calvert, Scott | Corporate director | Individual | 05/11/2020 | |
| Gassert, Sherry | Corporate director | Individual | 04/20/2025 | |
| Haddad, Teri | Corporate director | Individual | 02/25/2025 | |
| Khanuja, Rob | Corporate director | Individual | 05/22/2011 | |
| Mason, Candace | Corporate director | Individual | 12/12/2005 | |
| Morris, Darren | Corporate director | Individual | 11/12/2017 | |
| Palermo, Faith | Corporate director | Individual | 05/12/2019 | |
| Pettie, Jessica | Corporate director | Individual | 12/01/2010 | |
| Pfleegor, Michael | Corporate director | Individual | 11/08/2021 | |
| Rassler, Matthew | Corporate director | Individual | 02/14/2022 | |
| Shelly, Craig | Corporate director | Individual | 12/05/2022 | |
| Steiner, Patricia | Corporate director | Individual | 12/12/2021 | |
| Wright, Neil | Corporate director | Individual | 01/02/2025 | |
| Baer, Thomas | Corporate officer | Individual | 01/01/2022 | |
| Shott, Jason | Corporate officer | Individual | 10/28/2024 | |
| Staska-Pier, Marie | Corporate officer | Individual | 07/07/2019 | |
| Stevenson, Scott | Corporate officer | Individual | 04/24/2006 | |
| Friends Services for the Aging | Operational/managerial control | Organization | 07/01/2016 | |
| Phoebe-Devitt Homes | Operational/managerial control | Organization | 01/01/1966 | |
| Physician and Tactical Healthcare Services LLC | Operational/managerial control | Organization | 01/01/2025 | |
| Abdouche, George | Operational/managerial control | Individual | 01/20/2026 | |
| Alfaro, Tracy | Operational/managerial control | Individual | 05/19/2019 | |
| Baer, Thomas | Operational/managerial control | Individual | 01/01/2022 | |
| Barley, Richard | Operational/managerial control | Individual | 03/18/2025 | |
| Bates, Bonita | Operational/managerial control | Individual | 12/11/2017 | |
| Bell, Carmen | Operational/managerial control | Individual | 04/04/2022 | |
| Bertolette, Robert | Operational/managerial control | Individual | 07/01/2017 | |
| Call, Carrie | Operational/managerial control | Individual | 12/09/2019 | |
| Charette, Kenneth | Operational/managerial control | Individual | 04/04/2022 | |
| Chavarria, Annmarie | Operational/managerial control | Individual | 08/18/2025 | |
| Collier, Daniel | Operational/managerial control | Individual | 03/04/2018 | |
| Duelberg-Kraftician, Christa | Operational/managerial control | Individual | 08/18/2025 | |
| Gassert, Sherry | Operational/managerial control | Individual | 04/20/2025 | |
| Hacker, William | Operational/managerial control | Individual | 04/16/2012 | |
| Khanuja, Rob | Operational/managerial control | Individual | 05/22/2011 | |
| Kwiatkowski, Jennifer | Operational/managerial control | Individual | 07/03/2022 | |
| Lien, Emmett | Operational/managerial control | Individual | 04/12/2021 | |
| Lion, Joseph | Operational/managerial control | Individual | 08/05/2025 | |
| Mack, Janet | Operational/managerial control | Individual | 07/01/2016 | |
| Mason, Candace | Operational/managerial control | Individual | 12/12/2005 | |
| Mason, Tracy | Operational/managerial control | Individual | 02/14/2024 | |
| McCool, Heather | Operational/managerial control | Individual | 05/27/2025 | |
| Merrill, Debora | Operational/managerial control | Individual | 10/07/2019 | |
| Miller, Robert | Operational/managerial control | Individual | 10/09/2023 | |
| Morris, Darren | Operational/managerial control | Individual | 11/12/2017 | |
| Moser, Daniel | Operational/managerial control | Individual | 04/09/2018 | |
| Palermo, Faith | Operational/managerial control | Individual | 05/12/2019 | |
| Pettie, Jessica | Operational/managerial control | Individual | 12/01/2010 | |
| Pfleegor, Michael | Operational/managerial control | Individual | 11/08/2021 | |
| Rassler, Matthew | Operational/managerial control | Individual | 02/14/2022 | |
| Shelly, Craig | Operational/managerial control | Individual | 12/05/2022 | |
| Shott, Jason | Operational/managerial control | Individual | 10/28/2024 | |
| Skeete, Haniff | Operational/managerial control | Individual | 06/24/2024 | |
| Sloan, Joshua | Operational/managerial control | Individual | 10/12/2020 | |
| Smith, David | Operational/managerial control | Individual | 04/08/2019 | |
| Staska-Pier, Marie | Operational/managerial control | Individual | 07/07/2019 | |
| Steiner, Patricia | Operational/managerial control | Individual | 12/13/2021 | |
| Stevenson, Scott | Operational/managerial control | Individual | 06/30/2008 | |
| Tranguch, Nicholas | Operational/managerial control | Individual | 10/12/2020 | |
| Watson, Nicole | Operational/managerial control | Individual | 10/28/2025 | |
| Worley, William | Operational/managerial control | Individual | 10/12/2015 | |
| Wright, Neil | Operational/managerial control | Individual | 01/02/2025 | |
| Stevenson, Scott | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 03/30/2026 | |
| Bates, Bonita | Trustee of the SNF | Individual | 12/11/2017 | |
| Bell, Carmen | Trustee of the SNF | Individual | 04/04/2022 | |
| Bertolette, Robert | Trustee of the SNF | Individual | 07/01/2017 | |
| Call, Carrie | Trustee of the SNF | Individual | 12/09/2019 | |
| Charette, Kenneth | Trustee of the SNF | Individual | 04/04/2022 | |
| Hacker, William | Trustee of the SNF | Individual | 04/16/2012 | |
| Lien, Emmett | Trustee of the SNF | Individual | 04/12/2021 | |
| Merrill, Debora | Trustee of the SNF | Individual | 10/07/2019 | |
| Miller, Robert | Trustee of the SNF | Individual | 10/09/2023 | |
| Moser, Daniel | Trustee of the SNF | Individual | 04/09/2018 | |
| Skeete, Haniff | Trustee of the SNF | Individual | 06/24/2024 | |
| Sloan, Joshua | Trustee of the SNF | Individual | 10/12/2020 | |
| Smith, David | Trustee of the SNF | Individual | 04/08/2019 | |
| Tranguch, Nicholas | Trustee of the SNF | Individual | 10/12/2020 | |
| Worley, William | Trustee of the SNF | Individual | 10/12/2015 | |
| Baker Tilly Advisory Group LP | Adp of the SNF | Organization | 05/29/2024 | |
| Friends Services for the Aging | Adp of the SNF | Organization | 07/01/2016 | |
| General Health Care Resources, Inc. | Adp of the SNF | Organization | 03/12/2019 | |
| Nurselect LLC | Adp of the SNF | Organization | 01/20/2023 | |
| Phoebe Services Inc | Adp of the SNF | Organization | 09/18/1995 | |
| Physician and Tactical Healthcare Services LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Shiftster LLC | Adp of the SNF | Organization | 07/22/2024 | |
| Abdouche, George | Adp of the SNF | Individual | 01/20/2026 | |
| Alfaro, Tracy | Adp of the SNF | Individual | 05/19/2019 | |
| Baer, Thomas | Adp of the SNF | Individual | 01/01/2022 | |
| Barley, Richard | Adp of the SNF | Individual | 03/18/2025 | |
| Collier, Daniel | Adp of the SNF | Individual | 03/04/2018 | |
| Gassert, Sherry | Adp of the SNF | Individual | 04/20/2025 | |
| Haddad, Teri | Adp of the SNF | Individual | 02/25/2025 | |
| Khanuja, Rob | Adp of the SNF | Individual | 05/22/2011 | |
| Kwiatkowski, Jennifer | Adp of the SNF | Individual | 07/03/2022 | |
| Langham, Ann Marie | Adp of the SNF | Individual | 03/01/2022 | |
| Lion, Joseph | Adp of the SNF | Individual | 08/05/2025 | |
| Mack, Janet | Adp of the SNF | Individual | 07/01/2016 | |
| Mason, Candace | Adp of the SNF | Individual | 12/12/2005 | |
| Mason, Tracy | Adp of the SNF | Individual | 02/14/2024 | |
| McCool, Heather | Adp of the SNF | Individual | 05/27/2025 | |
| Palermo, Faith | Adp of the SNF | Individual | 05/12/2019 | |
| Pettie, Jessica | Adp of the SNF | Individual | 12/01/2010 | |
| Pfleegor, Michael | Adp of the SNF | Individual | 11/08/2021 | |
| Rassler, Matthew | Adp of the SNF | Individual | 02/14/2022 | |
| Shelly, Craig | Adp of the SNF | Individual | 12/05/2022 | |
| Shott, Jason | Adp of the SNF | Individual | 10/28/2024 | |
| Staska-Pier, Marie | Adp of the SNF | Individual | 07/07/2019 | |
| Steiner, Patricia | Adp of the SNF | Individual | 12/13/2021 | |
| Stevenson, Scott | Adp of the SNF | Individual | 06/30/2008 | |
| Tiano, Frank | Adp of the SNF | Individual | 06/05/2023 | |
| Watson, Nicole | Adp of the SNF | Individual | 10/28/2025 | |
| Wright, Neil | Adp of the SNF | Individual | 01/02/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on March 18, 2026: "Ensure each resident receives an accurate assessment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on May 1, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on January 25, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
Other nursing homes nearby
- Sinking Spring Skilled Nursing and Rehabilitation Sinking Spring, 4.9 mi · 2 of 5 stars · 32 citations
- Transitional Sub-Acute Unit Wyomissing, 5.9 mi · 5 of 5 stars · 0 citations
- Highlands at Wyomissing Wyomissing, 6.7 mi · 5 of 5 stars · 5 citations
- West Reading Skilled Nursing and Rehabilitation Ce West Reading, 7.8 mi · 1 of 5 stars · 31 citations
- Mifflin Center Shillington, 7.9 mi · 4 of 5 stars · 18 citations
- Spruce Manor Nursing & Rehabilitation Center West Reading, 7.9 mi · 4 of 5 stars · 8 citations
- Wyomissing Health and Rehabilitation Center Reading, 8 mi · 4 of 5 stars · 18 citations
- Berks Heim Nursing & Rehabilitation Leesport, 8.9 mi · 5 of 5 stars · 9 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Phoebe Berks's Medicare star rating?
- CMS rates Phoebe Berks 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Phoebe Berks get at its last inspection?
- 1 health deficiency at the standard inspection on March 18, 2026. The Pennsylvania average is 10.
- Has Phoebe Berks been fined?
- CMS lists no fines in the last three years.
- Does Phoebe Berks accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Phoebe Berks?
- CMS lists 112 owners and managers. Legal business name: PHOEBE BERKS HEALTH CARE CENTER INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.