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Home / Pennsylvania / Wernersville

Phoebe Berks

1 Heidelberg Drive, Wernersville, PA 19565 · Berks County · (610) 678-4002

119 certified beds, about 95 residents a day · Non profit - Corporation · Medicare and Medicaid since 1992

CMS high performing icon Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 395880 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 18, 2026, inspectors cited 1 health deficiency (the Pennsylvania average is 10, the national average 9.2).

None of its 5 health citations since January 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.13 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 1.00 of those hours.

43.2% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
4D
1E
0F
Potential for minimal harm
0A
0B
0C
March 18, 2026Standard inspection · 1 citation · risk-based survey (a shorter visit CMS gives only to higher performing homes)
  1. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2026
    Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to complete an accurate Minimum Data Set (MDS) assessment for one of seven sampled residents. (Resident 3)
May 1, 2025Standard inspection, Complaint inspection · 2 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2025
    Inspectors wroteBased on clinical record review, group interview, staff interview, and review of electronic call bell logs, it was determined that the facility failed to answer call bells in a timely manner to provide care and services respectful of each resident's dignity and preferences to promote the quality of life for seven of 18 sampled residents. (Residents 42, 45, 54, 56, 73, 77, 82)
  2. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2025
    Inspectors wroteBased on clinical record review, policy review, and staff interview, it was determined that the facility failed to ensure that the baseline care plan summary was provided to the resident or representative for two of 18 sampled residents. (Residents 17, 64)
April 25, 2024Standard inspection · 1 citation
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2024
    Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to develop a comprehensive care plan to meet each resident's needs identified in the comprehensive assessment for two of 21 sampled residents. (Residents 47, 60)
January 25, 2024Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 1, 2024
    Inspectors wroteBased on clinical record review, review of facility documentation, resident interview, and staff interview, it was determined that the facility failed to thoroughly investigate a fall for one of four sampled residents identified at risk for falls. (Resident 1)

Fire safety inspections

29 fire safety citations on file: 6 on May 1, 2025, 17 on April 25, 2024, 6 on May 11, 2023.

Every fire safety citation29 citations
  1. E
    Provide properly protected cooking facilities.
    K 324 · May 1, 2025 · Corrected (the home has a date of correction)
  2. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 1, 2025 · Corrected (the home has a date of correction)
  3. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · May 1, 2025 · Corrected (the home has a date of correction)
  4. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · May 1, 2025 · Corrected (the home has a date of correction)
  5. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 1, 2025 · Corrected (the home has a date of correction)
  6. E
    Ensure proper usage of power strips and extension cords.
    K 920 · May 1, 2025 · Corrected (the home has a date of correction)
  7. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · April 25, 2024 · Corrected (the home has a date of correction)
  8. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 25, 2024 · Corrected (the home has a date of correction)
  9. E
    Meet other general requirements.
    K 100 · April 25, 2024 · Corrected (the home has a date of correction)
  10. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · April 25, 2024 · Corrected (the home has a date of correction)
  11. E
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · April 25, 2024 · Corrected (the home has a date of correction)
  12. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · April 25, 2024 · Corrected (the home has a date of correction)
  13. E
    Have elevators that firefighters can control in the event of a fire.
    K 531 · April 25, 2024 · Corrected (the home has a date of correction)
  14. E
    Install properly constructed and protected linen or trash chutes.
    K 541 · April 25, 2024 · Corrected (the home has a date of correction)
  15. E
    Have simulated fire drills held at unexpected times.
    K 712 · April 25, 2024 · Corrected (the home has a date of correction)
  16. E
    Meet other general requirements.
    K 932 · April 25, 2024 · Corrected (the home has a date of correction)
  17. D
    Use approved construction type or materials.
    K 161 · April 25, 2024 · Corrected (the home has a date of correction)
  18. C
    Have properly located and lighted "Exit" signs.
    K 293 · April 25, 2024 · Corrected (the home has a date of correction)
  19. C
    Provide properly protected cooking facilities.
    K 324 · April 25, 2024 · Corrected (the home has a date of correction)
  20. C
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · April 25, 2024 · Corrected (the home has a date of correction)
  21. C
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · April 25, 2024 · Corrected (the home has a date of correction)
  22. C
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · April 25, 2024 · Corrected (the home has a date of correction)
  23. C
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 25, 2024 · Corrected (the home has a date of correction)
  24. E
    Install a two-hour-resistant firewall separation.
    K 133 · May 11, 2023 · Corrected (the home has a date of correction)
  25. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 11, 2023 · Corrected (the home has a date of correction)
  26. E
    Install an approved automatic sprinkler system.
    K 351 · May 11, 2023 · Corrected (the home has a date of correction)
  27. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 11, 2023 · Corrected (the home has a date of correction)
  28. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · May 11, 2023 · Corrected (the home has a date of correction)
  29. E
    Ensure proper usage of power strips and extension cords.
    K 920 · May 11, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homePennsylvaniaUnited States
All nursing staff (RN, LPN and aides)4.133.893.86
Registered nurses1.000.790.69
All nursing staff on weekends3.813.533.42
Nurse aides2.29
Licensed practical nurses0.85
Nursing staff turnover (share who left in a year)43.2%44.5%45.8%
Registered nurse turnover30.8%39.9%42.9%
Administrators who left0

CMS expects 3.72 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.26 on weekdays and 3.81 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.98 in April to June 2025 to 4.13 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.131.004.263.81 5.9%0 of 9095
Oct to Dec 20254.031.014.153.71 2.3%0 of 9293
Jul to Sep 20253.930.764.073.60 1.8%0 of 9295
Apr to Jun 20253.980.994.123.63 1.6%0 of 9193
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Pennsylvania, Jan to Mar 20263.690.653.823.3411.3%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Pennsylvania

JobMedianMiddle halfEmployed
Pennsylvania, all employers
CNAs (nursing assistants)$21.44$18.88 to $22.5267,740
LPNs and LVNs$30.74$29.02 to $35.0138,260
Registered nurses$46.36$38.75 to $50.35146,520
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homePennsylvaniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
28.016.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.01.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.23.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.01.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
28.817.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.14.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
16.317.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
26.722.523.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.19.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.01.21.8

Owners and operators

Legal business name: PHOEBE BERKS HEALTH CARE CENTER INC.

NameRoleTypeShareSince
Calvert, ScottCorporate directorIndividual05/11/2020
Gassert, SherryCorporate directorIndividual04/20/2025
Haddad, TeriCorporate directorIndividual02/25/2025
Khanuja, RobCorporate directorIndividual05/22/2011
Mason, CandaceCorporate directorIndividual12/12/2005
Morris, DarrenCorporate directorIndividual11/12/2017
Palermo, FaithCorporate directorIndividual05/12/2019
Pettie, JessicaCorporate directorIndividual12/01/2010
Pfleegor, MichaelCorporate directorIndividual11/08/2021
Rassler, MatthewCorporate directorIndividual02/14/2022
Shelly, CraigCorporate directorIndividual12/05/2022
Steiner, PatriciaCorporate directorIndividual12/12/2021
Wright, NeilCorporate directorIndividual01/02/2025
Baer, ThomasCorporate officerIndividual01/01/2022
Shott, JasonCorporate officerIndividual10/28/2024
Staska-Pier, MarieCorporate officerIndividual07/07/2019
Stevenson, ScottCorporate officerIndividual04/24/2006
Friends Services for the AgingOperational/managerial controlOrganization07/01/2016
Phoebe-Devitt HomesOperational/managerial controlOrganization01/01/1966
Physician and Tactical Healthcare Services LLCOperational/managerial controlOrganization01/01/2025
Abdouche, GeorgeOperational/managerial controlIndividual01/20/2026
Alfaro, TracyOperational/managerial controlIndividual05/19/2019
Baer, ThomasOperational/managerial controlIndividual01/01/2022
Barley, RichardOperational/managerial controlIndividual03/18/2025
Bates, BonitaOperational/managerial controlIndividual12/11/2017
Bell, CarmenOperational/managerial controlIndividual04/04/2022
Bertolette, RobertOperational/managerial controlIndividual07/01/2017
Call, CarrieOperational/managerial controlIndividual12/09/2019
Charette, KennethOperational/managerial controlIndividual04/04/2022
Chavarria, AnnmarieOperational/managerial controlIndividual08/18/2025
Collier, DanielOperational/managerial controlIndividual03/04/2018
Duelberg-Kraftician, ChristaOperational/managerial controlIndividual08/18/2025
Gassert, SherryOperational/managerial controlIndividual04/20/2025
Hacker, WilliamOperational/managerial controlIndividual04/16/2012
Khanuja, RobOperational/managerial controlIndividual05/22/2011
Kwiatkowski, JenniferOperational/managerial controlIndividual07/03/2022
Lien, EmmettOperational/managerial controlIndividual04/12/2021
Lion, JosephOperational/managerial controlIndividual08/05/2025
Mack, JanetOperational/managerial controlIndividual07/01/2016
Mason, CandaceOperational/managerial controlIndividual12/12/2005
Mason, TracyOperational/managerial controlIndividual02/14/2024
McCool, HeatherOperational/managerial controlIndividual05/27/2025
Merrill, DeboraOperational/managerial controlIndividual10/07/2019
Miller, RobertOperational/managerial controlIndividual10/09/2023
Morris, DarrenOperational/managerial controlIndividual11/12/2017
Moser, DanielOperational/managerial controlIndividual04/09/2018
Palermo, FaithOperational/managerial controlIndividual05/12/2019
Pettie, JessicaOperational/managerial controlIndividual12/01/2010
Pfleegor, MichaelOperational/managerial controlIndividual11/08/2021
Rassler, MatthewOperational/managerial controlIndividual02/14/2022
Shelly, CraigOperational/managerial controlIndividual12/05/2022
Shott, JasonOperational/managerial controlIndividual10/28/2024
Skeete, HaniffOperational/managerial controlIndividual06/24/2024
Sloan, JoshuaOperational/managerial controlIndividual10/12/2020
Smith, DavidOperational/managerial controlIndividual04/08/2019
Staska-Pier, MarieOperational/managerial controlIndividual07/07/2019
Steiner, PatriciaOperational/managerial controlIndividual12/13/2021
Stevenson, ScottOperational/managerial controlIndividual06/30/2008
Tranguch, NicholasOperational/managerial controlIndividual10/12/2020
Watson, NicoleOperational/managerial controlIndividual10/28/2025
Worley, WilliamOperational/managerial controlIndividual10/12/2015
Wright, NeilOperational/managerial controlIndividual01/02/2025
Stevenson, ScottIndividual is an owner, partner or trustee of any ADP of the SNFIndividual03/30/2026
Bates, BonitaTrustee of the SNFIndividual12/11/2017
Bell, CarmenTrustee of the SNFIndividual04/04/2022
Bertolette, RobertTrustee of the SNFIndividual07/01/2017
Call, CarrieTrustee of the SNFIndividual12/09/2019
Charette, KennethTrustee of the SNFIndividual04/04/2022
Hacker, WilliamTrustee of the SNFIndividual04/16/2012
Lien, EmmettTrustee of the SNFIndividual04/12/2021
Merrill, DeboraTrustee of the SNFIndividual10/07/2019
Miller, RobertTrustee of the SNFIndividual10/09/2023
Moser, DanielTrustee of the SNFIndividual04/09/2018
Skeete, HaniffTrustee of the SNFIndividual06/24/2024
Sloan, JoshuaTrustee of the SNFIndividual10/12/2020
Smith, DavidTrustee of the SNFIndividual04/08/2019
Tranguch, NicholasTrustee of the SNFIndividual10/12/2020
Worley, WilliamTrustee of the SNFIndividual10/12/2015
Baker Tilly Advisory Group LPAdp of the SNFOrganization05/29/2024
Friends Services for the AgingAdp of the SNFOrganization07/01/2016
General Health Care Resources, Inc.Adp of the SNFOrganization03/12/2019
Nurselect LLCAdp of the SNFOrganization01/20/2023
Phoebe Services IncAdp of the SNFOrganization09/18/1995
Physician and Tactical Healthcare Services LLCAdp of the SNFOrganization01/01/2025
Shiftster LLCAdp of the SNFOrganization07/22/2024
Abdouche, GeorgeAdp of the SNFIndividual01/20/2026
Alfaro, TracyAdp of the SNFIndividual05/19/2019
Baer, ThomasAdp of the SNFIndividual01/01/2022
Barley, RichardAdp of the SNFIndividual03/18/2025
Collier, DanielAdp of the SNFIndividual03/04/2018
Gassert, SherryAdp of the SNFIndividual04/20/2025
Haddad, TeriAdp of the SNFIndividual02/25/2025
Khanuja, RobAdp of the SNFIndividual05/22/2011
Kwiatkowski, JenniferAdp of the SNFIndividual07/03/2022
Langham, Ann MarieAdp of the SNFIndividual03/01/2022
Lion, JosephAdp of the SNFIndividual08/05/2025
Mack, JanetAdp of the SNFIndividual07/01/2016
Mason, CandaceAdp of the SNFIndividual12/12/2005
Mason, TracyAdp of the SNFIndividual02/14/2024
McCool, HeatherAdp of the SNFIndividual05/27/2025
Palermo, FaithAdp of the SNFIndividual05/12/2019
Pettie, JessicaAdp of the SNFIndividual12/01/2010
Pfleegor, MichaelAdp of the SNFIndividual11/08/2021
Rassler, MatthewAdp of the SNFIndividual02/14/2022
Shelly, CraigAdp of the SNFIndividual12/05/2022
Shott, JasonAdp of the SNFIndividual10/28/2024
Staska-Pier, MarieAdp of the SNFIndividual07/07/2019
Steiner, PatriciaAdp of the SNFIndividual12/13/2021
Stevenson, ScottAdp of the SNFIndividual06/30/2008
Tiano, FrankAdp of the SNFIndividual06/05/2023
Watson, NicoleAdp of the SNFIndividual10/28/2025
Wright, NeilAdp of the SNFIndividual01/02/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on March 18, 2026: "Ensure each resident receives an accurate assessment."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on May 1, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on January 25, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."

Other nursing homes nearby

Pennsylvania contacts for a concern about a nursing home

These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.

Common questions

What is Phoebe Berks's Medicare star rating?
CMS rates Phoebe Berks 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Phoebe Berks get at its last inspection?
1 health deficiency at the standard inspection on March 18, 2026. The Pennsylvania average is 10.
Has Phoebe Berks been fined?
CMS lists no fines in the last three years.
Does Phoebe Berks accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Phoebe Berks?
CMS lists 112 owners and managers. Legal business name: PHOEBE BERKS HEALTH CARE CENTER INC.

Sources

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