Find a nursing home

Home / Nebraska / Hay Springs

Pioneer Manor Nursing Home

318 N 3rd Street, Hay Springs, NE 69347 · Sheridan County · (308) 638-4483

57 certified beds, about 39 residents a day · Government - City · Medicare and Medicaid since 1997

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 285212 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 31, 2025, inspectors cited 3 health deficiencies (the Nebraska average is 7.4, the national average 9.2).

Of 9 health citations since September 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.99 hours per resident per day, against 3.98 across Nebraska and 3.86 nationally. Registered nurses accounted for 0.99 of those hours.

44.8% of nursing staff left within the year CMS measured (Nebraska average 48.7%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
6D
1E
1F
Potential for minimal harm
0A
0B
0C
December 31, 2025Standard inspection · 3 citations
  1. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 5, 2026
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(B) Based on record review and interview, the facility failed to accurately code the use of antibiotics on the Minimum Data Set (MDS, a federally mandated comprehensive assessment tool used to determine a resident's functional capabilities and helps nursing home staff identify health problems) for 1 (Resident 11) of 1 sampled resident. The facility census was 39.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 2, 2026
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(E) Based on record review and interview, the facility failed to ensure the care plan was comprehensive for 2 (Residents 11 and 36) of 12 sampled residents. The facility census was 39. Findings Are: A record review of the facility policy Care Plan Policy dated 7/2/2025 revealed it is the policy of the facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs and all services that are identified in the resident's comprehensive assessment and meet professional standards of quality. [...]
  3. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 21, 2026
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(F)(iii) Based on record review and interview, the facility failed to review and revise the care plan for 1 (Resident 11) of 1 sampled resident's antidepressant medication use. The facility census was 39. Findings Are: A record review conducted on 12/30/2025 of Resident 11's undated care plan revealed a Problem section dated 4/23/2025, which had been edited on 7/30/2025, that stated I am at risk for disturbed thought process due to confusion from Parkinson's and a diagnosis of depression and anxiety. I receive scheduled Celexa (citalopram, an antidepressant medication). This section had an intervention stating staff would monitor the resident for side effects of the Celexa. There was an additional Problem section dated 7/10/2025, which had been edited on 8/5/2025, that stated I have a diagnosis of depression related to depressive symptoms. [...]
September 26, 2024Standard inspection · 3 citations
  1. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.09(B) Based on record reviews and interviews, the facility failed to ensure the accuracy of Minimum Data Sets (MDS - a federally mandated comprehensive assessment tool used for care planning) of Resident 16's Activities of Daily Living (ADLs) and Resident 10 and 27's anticoagulant use. This affected 3 of 12 sampled residents. The facility identified a census of 43.
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteLicensure Reference 175 NAC 12-006.04(F)(i)(5) Based on record reviews and interviews, the facility failed to notify the physician of a significant decline for 1 (Resident 45) of 1 sampled resident. The facility identified a census of 43.
  3. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 23, 2024
    Inspectors wroteLicensure Reference 175 NAC 12- 006.09(F)(iii) Based on record reviews and interviews, the facility failed to ensure the comprehensive care plans (CCP-sets client goals, identifies activities or action steps needed to achieve these goals, expected dates for each action step, and any resources or support needed to complete the Care Plan) were updated regarding hospice care services for 2 (Resident 30 and 33) of 12 sampled residents. The facility identified a census of 43.
September 14, 2023Standard inspection · 3 citations
  1. G
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Actual harm, isolated · Corrected (the home has a date of correction) October 6, 2023
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.04C3a(6) Based on record review and interviews, the facility staff failed to consult with 1 (Resident 44) of 1 sampled resident's physician when there was a significant change in the resident's condition. The facility census was 43.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 6, 2023
    Inspectors wroteLicensure Reference Number 175 NAC 12.006.17D Based on observation, record review, and interview; the facility failed to complete hand hygiene when completing wound dressing changes for 1 (Resident 12) of 1 sampled residents. In addition, the facility failed to implement a Legionnaire policy and test the facility's water supply for Legionella which had the potential to affect all residents within the facility. The facility identified a census of 43.
  3. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 6, 2023
    Inspectors wroteLicensure Reference Number 175 NAC 12-006.09C1c Based on observations, record review and interview the facility staff failed to review and revise the Comprehensive Care Plan (CCP- written instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care) to reflect the resident's overall care needs for 2 of 2 (Resident 12 and Resident 1) sampled residents. The facility census was 43 at the time of survey.

Fire safety inspections

5 fire safety citations on file: 1 on December 31, 2025, 2 on September 26, 2024, 2 on September 14, 2023.

Every fire safety citation5 citations
  1. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · December 31, 2025 · Corrected (the home has a date of correction)
  2. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · September 26, 2024 · Corrected (the home has a date of correction)
  3. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · September 26, 2024 · Corrected (the home has a date of correction)
  4. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · September 14, 2023 · Corrected (the home has a date of correction)
  5. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · September 14, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNebraskaUnited States
All nursing staff (RN, LPN and aides)3.993.983.86
Registered nurses0.990.670.69
All nursing staff on weekends3.403.483.42
Nurse aides2.39
Licensed practical nurses0.61
Nursing staff turnover (share who left in a year)44.8%48.7%45.8%
Registered nurse turnover12.5%44.1%42.9%
Administrators who left0

CMS expects 3.68 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.23 on weekdays and 3.40 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.71 in April to June 2025 to 3.99 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.990.994.233.40 6.1%0 of 9039
Oct to Dec 20254.120.844.333.59 3.2%0 of 9241
Jul to Sep 20253.900.774.113.35 1.1%0 of 9244
Apr to Jun 20253.710.513.903.24 4.3%0 of 9146
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Nebraska, Jan to Mar 20264.010.664.213.537.1%1.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Nebraska

JobMedianMiddle halfEmployed
Nebraska, all employers
CNAs (nursing assistants)$19.23$18.29 to $22.3116,450
LPNs and LVNs$30.13$28.41 to $34.554,580
Registered nurses$40.74$38.09 to $47.9024,720
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Pioneer Manor Nursing Home. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNebraskaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
11.819.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.01.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.12.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.54.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.01.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
14.218.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.94.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
19.220.715.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.61.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.91.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Pioneer Manor Nursing Home's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · Nebraska: 17 better, 24 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 24 eligible stays.

Potentially preventable readmissions

10.1% this home

No different from the national rate

US median of homes 10.7% · Nebraska: 2 better, 0 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 29 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Nebraska: 2 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 15 eligible stays.

Self-care and mobility at discharge

23.8% this home

Median of homes: Nebraska50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 21 residents counted.

Falls with major injury

0.0% this home

Median of homes: Nebraska0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 23 residents counted.

New or worsened pressure ulcers

4.5% this home

Median of homes: Nebraska2.2% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 23 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Nebraska100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 8 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: CITY OF HAY SPRINGS PIONEER MANOR NURSING HOME.

NameRoleTypeShareSince
Turman, KrystynCorporate directorIndividual04/01/2014
City of Hay Springs Pioneer Manor Nursing HomeOperational/managerial controlOrganization05/01/1997
Turman, KrystynOperational/managerial controlIndividual12/06/2024
Sutera, CatherineAdp of the SNFIndividual07/01/2010
Turman, KrystynAdp of the SNFIndividual01/22/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on December 31, 2025: "Ensure each resident receives an accurate assessment."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on September 26, 2024: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on September 14, 2023: "Provide and implement an infection prevention and control program."
  4. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.40 hours per resident per day, below the Nebraska average of 3.48.

Other nursing homes nearby

Nebraska contacts for a concern about a nursing home

These are the official offices in Nebraska. NursingHomeClear cannot take or act on complaints.

Common questions

What is Pioneer Manor Nursing Home's Medicare star rating?
CMS rates Pioneer Manor Nursing Home 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Pioneer Manor Nursing Home get at its last inspection?
3 health deficiencies at the standard inspection on December 31, 2025. The Nebraska average is 7.4.
Has Pioneer Manor Nursing Home been fined?
CMS lists no fines in the last three years.
Does Pioneer Manor Nursing Home accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Pioneer Manor Nursing Home?
CMS lists 5 owners and managers. Legal business name: CITY OF HAY SPRINGS PIONEER MANOR NURSING HOME.

Sources

Find a nursing home Read an inspection