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Preferred Care at Cumberland

154 Sunny Slope Drive, Bridgeton, NJ 08302 · Cumberland County · (856) 455-8000

196 certified beds, about 146 residents a day · For profit - Corporation · Medicare and Medicaid since 1997

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 315396 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 7, 2025, inspectors cited 5 health deficiencies (the New Jersey average is 8.6, the national average 9.2).

None of its 17 health citations since November 2021 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.58 hours per resident per day, against 3.85 across New Jersey and 3.86 nationally. Registered nurses accounted for 0.32 of those hours.

57.8% of nursing staff left within the year CMS measured (New Jersey average 39.7%).

CMS links it to Preferred Care, an affiliated group of 13 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
15D
0E
1F
Potential for minimal harm
0A
1B
0C
June 15, 2026Complaint inspection · 1 citation
  1. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 15, 2026
    Inspectors wroteBased on interviews and review of facility documentation on 6/10/26 and 6/15/26, it was determined that the facility failed to maintain a resident's medical information confidential in accordance with standards. This deficient practice was identified for 1 of 7 residents reviewed (Resident #7), and was evidenced by the following:a.) A review of the admission Record (AR) revealed that Resident #1 was admitted to the facility with diagnoses that included but were not limited to: acute osteomyelitis, type II diabetes, and memory deficit following cerebral infarction. A review of facility documented grievance records revealed a grievance dated 5/13/26 for Resident #1, which was completed by the Licensed Nursing Home Administrator (LNHA) following a phone notification by third party provider. The grievance revealed that another resident's AR was sent with Resident #1's medical information. b. [...]
August 7, 2025Standard inspection, Complaint inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 20, 2025
    Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to ensure kitchen staff thoroughly cleaned and air-dried pots and pans prior to storage. This failure had the potential to increase the risk of foodborne illness and had the potential to affect 128 of 132 residents who received dietary services.
  2. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 20, 2025
    Inspectors wroteBased on record review, interview, and review of the Resident Assessment Instrument (RAI) manual, the facility failed to ensure that one (Resident (R) 13) out of four residents reviewed for Minimum Data Set (MDS) assessments was transmitted in a timely manner, out of a sample of 32 residents. This had the potential for the resident's progress not to be monitored and potential for decline.
  3. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 20, 2025
    Inspectors wroteBased on record review, interview, and policy review, the facility failed to ensure the baseline care plan included sufficient information to provide person-centered care for one of three sampled residents (Resident (R) 161) reviewed for new admission in a total sample of 32 residents. This failure had the potential for the resident to have unmet care needs.
  4. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 20, 2025
    Inspectors wroteBased on record review, activity calendar review, interview, and observation the facility failed to ensure activities were provided in accordance with the resident's preferences for one of two sampled residents (Residents (R) 98) reviewed for activities in a total sample of 32 residents. This failure had the potential for the resident to have a diminished quality of life.
  5. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 20, 2025
    Inspectors wroteBased on record review, Functional Maintenance Program documentation review, and interview, the facility failed to ensure recommendations for passive range of motion (ROM) were implemented for one sampled resident (Residents (R) 98) reviewed for limitation in ROM in a total sample of 32 residents. This failure had the potential for the resident to experience a decline in ROM.
August 19, 2024Complaint inspection · 1 citation
  1. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 27, 2024
    Inspectors wroteComplaint #: NJ175824 Based on interviews, medical record review, and review of other pertinent facility documents on 08/19/2024, it was determined that the facility staff failed to consistently document in the Documentation Survey Report (DSR) the Activities of Daily Living (ADL) status and follow the Certified Nursing Aide (CNA) job description and follow its policy titled Documentation in Medical Record for 1 of 3 residents (Resident #2) reviewed for documentation. This deficient practice was evidenced by the following: According to the admission Record (AR), Resident #2 was admitted to the facility with diagnoses that included but were not limited to Other Forms of Acute Ischemic Heart Disease, and Pressure Ulcer of Sacral Region Stage 2. [...]
February 23, 2024Standard inspection, Complaint inspection · 8 citations
  1. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 23, 2024
    Inspectors wroteNJ # 156264 Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to maintain a clean environment in the second and third floor shower room. The deficient practice was identified on 2 of 3 shower rooms (Second & third floor) under the Environmental Task. The deficient practice was evidenced by the following: On 02/16/2024 at 11:14 AM, the surveyor entered and observed the shower room located on the second floor. At that time, the surveyor observed uncapped, opened bottles of shampoo and aftershave, discoloration on the shower floor, and white shower tiles with stains orange in appearance. The shower room also contained personal clothing draped on a shower chair, and a pair of black shoes left on the ground. Further, the surveyor observed a black, vegetative substance on the shower walls. [...]
  2. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 23, 2024
    Inspectors wroteBased on observation, interview, record review and other facility documentation, it was determined the facility failed to ensure there was a Physician's Orders (PO) for 1 of 1 residents (Resident # 471) reviewed for Respiratory Care. This deficient practice was evidenced by the following: On 2/14/24 at 11:48 AM during initial tour the surveyor observed Resident # 471 in bed with a nasal cannula (tubing that delivers oxygen to a person) applied to his/her nose with oxygen being administered at two liters per minutes. At that time, Resident # 471 said that he/she always wears oxygen. A review of Resident # 471's admission Record revealed he/she was admitted to the facility with diagnoses including but not limited to, Chronic Obstructive Pulmonary Disease (COPD) with Acute Exacerbation, and Chronic Pulmonary Edema. [...]
  3. D
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 23, 2024
    Inspectors wroteNJ #154489 Based on interview, review of Nursing Staffing Report sheets and facility provided documents, it was determined that the facility failed to ensure a Registered Nurse (RN) worked 7 days a week for at least 8 consecutive hours a day for 2 of 14 days reviewed through 04/24/2022 through 05/07/2022. The deficient practice was evidenced by the following: A review of the Nurse Staffing Reports completed by the facility for the weeks of 04/24/2022 through 04/30/2022 and 05/01/2022 through 05/07/2022 revealed the facility had no RN coverage for all shifts on 04/30/2022 and 05/01/2022. A review of the facility provided document titled, Time Card Report with a date range of 04/30/2022 through 05/03/2022 did not reveal any hours covered by an RN for 04/30/2022 and 05/01/2022. [...]
  4. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 23, 2024
    Inspectors wroteBased on observation, interview, record review, and review of other facility documentation, it was determined that the facility failed to follow appropriate standards of practice for, a. the storage of medications at proper temperatures and b. accountability of a narcotic count sheet. This deficient practice was observed in 1 of 2 medication rooms and 1 of 3 medication carts inspected for storage and labeling and was evidenced by the following: a. On 2/16/24 at 12:16 PM, the surveyor observed the first-floor medication room for storage and labeling in the presence of Licensed Practical Nurse #2(LPN#2). Upon opening the refrigerator, the surveyor observed that the thermometer reflected a temperature of 60 degrees Fahrenheit (60F.) The surveyor also observed a clear liquid which appeared to be melted ice on the lowest shelf in the refrigerator. [...]
  5. D
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 23, 2024
    Inspectors wroteComplaint # NJ00158190 Based on observation, interview, and review of pertinent facility documentation, it was determined that the facility failed to ensure palatable temperature of food and beverage for 1 of 1 lunch meal served on 1 of 3 units (First Floor). This deficient practice was evidenced by the following: On 02/20/24 at 10:34 AM, the surveyor conducted a meeting with Resident Council which included five residents (Residents #23, #32, #54, #59, and #69). All five residents informed the surveyor that the breakfast meal was always served cold and warm food was cold and cold food was hot on all three nursing units. On 02/21/24 at 11:30 AM, the surveyor observed the Supervising [NAME] (SC) as she obtained food temperatures from the steam table. The surveyor observed that the SC did not document the food temperatures that she obtained. [...]
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 23, 2024
    Inspectors wroteBased on observation, interview, record review and review of pertinent facility documents, it was determined that the facility failed to implement appropriate use of personal protective equipment, specifically by staff not wearing a gown while inside a resident room under transmission-based precautions. The deficient practice was identified for 1 of 6 residents (Resident # 470) reviewed under the Infection Control facility task. The deficient practice was evidenced by the following: On 02/15/2024 at 12:00 PM on the second floor, the surveyor observed a Certified Nurses Aide (CNA) # 1 enter a resident (Resident # 470) room with a sign on the door that revealed, USE STANDARD PRECAUTIONS PLUS + ENTERIC CONTACT ISOLATION Prior to Entering the Room. The sign revealed a illustration of a gown along with gloves. CNA # 1 entered the room with a tray of food. [...]
  7. D
    Put firmly secured handrails on each side of hallways.
    F924 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 23, 2024
    Inspectors wroteBased on observation and interview it was determined that the facility failed to ensure that corridors were equipped with firmly secured handrails on each side. The deficient practice was identified on 1 corridor (Second Floor) and evidenced by the following: On 02/14/2024 at approximately 09:28 AM, a request was made to the Director of Maintenance (DOM) to provide a copy of the facility lay-out which identifies the various rooms, common areas and smoke compartments in the facility. A review of the facility lay-out identified the facility is a three-story (3) building with 91 Resident sleeping rooms and common areas where Residents and Visitors could go. Starting at approximately 10:10 AM on 02/14/2024 and continued on 02/15/2024 in the presence of the facility Director of Maintenance (DOM) an inspection of the building was conducted. [...]
  8. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 23, 2024
    Inspectors wroteNJ # 154489 Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to provide necessary treatment and services to promote the healing of a pressure ulcer, specifically by leaving the Treatment Administration Record blank on specific dates and times. The deficient practice was identified for 1 of 4 residents (Resident # 222) investigated for Pressure Ulcer/Injury. The deficient practice was evidenced by the following: A review of Resident # 222's Significant Change Minimum Data Set (MDS; an assessment tool) dated 01/02/2023 and the Quarterly MDS dated [DATE] revealed that he/she had one stage four ulcer (severe tissue damage). A review of Resident # 222's admission Record revealed a diagnosis of but not limited to, Pressure Ulcer of Sacral Region, Stage 2. [...]
November 12, 2021Standard inspection · 2 citations
  1. D
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 3, 2021
    Inspectors wroteBased on observation, interview, and review of other facility documentation, it was determined that the facility failed to provide a sanitary environment for residents, staff, and the public by failing to keep the dumpster container area free of garbage and debris. This deficient practice was evidenced by the following: On 11/04/2021 at 10:26 AM, the surveyor, accompanied by the Food Service Director (FSD), observed the facility's designated trash disposal area. The surveyor observed two trash compactor units (closed units) on a cement slab. On the ground surrounding the trash compactor unit, the surveyor observed the area littered with used gloves, crates, clear plastic bags, Styrofoam and plastic cups, cooked food, leaves, sticks, plastic utensils and other unidentifiable debris. When interviewed, the FSD stated that housekeeping was responsible for cleaning the trash area. [...]
  2. B
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) December 3, 2021
    Inspectors wroteBased on observation, interview and record review, it was determined that the facility failed to accurately complete the Minimum Data Set (MDS), an assessment tool used to facilitate the management of care. This deficient practice was identified for 1 of 1 residents (Resident #104) reviewed for hospice and was evidenced by the following: During the initial tour of the 3rd floor on 11/04/21 at 10:11 AM, Resident #104 was observed lying in bed, awake, alert and wearing oxygen via nasal cannula. According to the admission Record, Resident #104 was admitted with diagnoses, that included but were not limited to, Pneumonia due to SARS- Associated Coronavirus, COVID-19, and Mild-Protein Malnutrition. Review of the Order Summary Report (OSR), for Active Orders as of 06/21/21, revealed an order for a Hospice Consult dated 06/21/21. [...]

Fire safety inspections

11 fire safety citations on file: 4 on August 7, 2025, 4 on February 23, 2024, 3 on November 12, 2021.

Every fire safety citation11 citations
  1. F
    Have an enclosure around a vertical opening shaft.
    K 311 · August 7, 2025 · Corrected (the home has a date of correction)
  2. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · August 7, 2025 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 7, 2025 · Corrected (the home has a date of correction)
  4. F
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · August 7, 2025 · Corrected (the home has a date of correction)
  5. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 23, 2024 · Corrected (the home has a date of correction)
  6. E
    Install an approved automatic sprinkler system.
    K 351 · February 23, 2024 · Corrected (the home has a date of correction)
  7. E
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 23, 2024 · Corrected (the home has a date of correction)
  8. D
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · February 23, 2024 · Corrected (the home has a date of correction)
  9. D
    Install proper backup exit lighting.
    K 281 · November 12, 2021 · Corrected (the home has a date of correction)
  10. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · November 12, 2021 · Corrected (the home has a date of correction)
  11. D
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · November 12, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew JerseyUnited States
All nursing staff (RN, LPN and aides)3.583.853.86
Registered nurses0.320.680.69
All nursing staff on weekends3.223.503.42
Nurse aides2.23
Licensed practical nurses1.04
Nursing staff turnover (share who left in a year)57.8%39.7%45.8%
Registered nurse turnover30.8%37.7%42.9%
Administrators who left0

CMS expects 3.99 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.73 on weekdays and 3.22 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 99.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.76 in April to June 2025 to 3.58 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.580.323.733.22 99.4%0 of 90146
Oct to Dec 20253.610.333.763.23 100.0%0 of 92145
Jul to Sep 20253.820.393.993.38 99.2%0 of 92136
Apr to Jun 20253.760.373.923.35 99.9%0 of 91137
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New Jersey, Jan to Mar 20263.680.593.823.3411.6%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew JerseyUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.28.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.00.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.82.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.18.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.05.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
6.712.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.924.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
21.48.112.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.12.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.81.11.8

Owners and operators

Legal business name: CUMBERLAND OPERATOR LLC. CMS links this home to Preferred Care, a group of 13 nursing homes averaging 3.6 stars overall.

NameRoleTypeShareSince
Cumberland Operator Holdco, LLC5% or greater direct ownership interestOrganization100%12/12/2022
Green, Dov5% or greater indirect ownership interestIndividual12/12/2022
Shapiro, YitzchokW-2 managing employeeIndividual12/12/2022
Green, DovCorporate officerIndividual12/12/2022
Stern, SamuelCorporate officerIndividual12/12/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on June 15, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on August 7, 2025: "Provide activities to meet all resident's needs."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on August 7, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on February 23, 2024: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.22 hours per resident per day, below the New Jersey average of 3.50.

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Common questions

What is Preferred Care at Cumberland's Medicare star rating?
CMS rates Preferred Care at Cumberland 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Preferred Care at Cumberland get at its last inspection?
5 health deficiencies at the standard inspection on August 7, 2025. The New Jersey average is 8.6.
Has Preferred Care at Cumberland been fined?
CMS lists no fines in the last three years.
Does Preferred Care at Cumberland accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Preferred Care at Cumberland?
CMS lists 5 owners and managers, and links the home to Preferred Care. Legal business name: CUMBERLAND OPERATOR LLC.

Sources

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