Home / Pennsylvania / West Grove
Preston Residence
200 Sycamore Drive, West Grove, PA 19390 · Chester County · (610) 869-6767
28 certified beds, about 28 residents a day · Non profit - Corporation · Medicare since 2004
CMS Care Compare ratings, data as of September 1, 2026 · CCN 396090 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 30, 2026, inspectors cited 3 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
None of its 7 health citations since July 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.90 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.98 of those hours.
31.0% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
July 30, 2026Standard inspection · 3 citations
- D Assure that each resident’s assessment is updated at least once every 3 months.
Inspectors wroteBased upon clinical record review, it was determined that the facility failed to ensure Minimum Data Set Assessments (MDS) were completed timely for three of 12 residents reviewed (Resident 23, Resident 33 and Resident 34).
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on clinical record review and interview with staff, it was determined that the facility failed to encode a subset of items upon a resident's reentry to the facility for one of 12 residents reviewed (Resident 34).
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased upon clinical record review, it was determined that the facility failed to ensure Minimum Data Set Assessments (MDS) were completed accurately for one of 12 residents reviewed (Resident 2).
June 13, 2025Standard inspection · 3 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased upon clinical record review and staff interview, it was determined the facility failed to ensure accurate Minimum Data Set Assessments were completed for one of 12 residents reviewed (Resident 14).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of clinical records and staff interviews, it was determined the facility failed to ensure that fluid restriction physician's orders were followed for one of one residents reviewed. (Resident 10)
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased upon clinical record review and interview, it was determined the facility failed to ensure non-pharmaceutical interventions were completed prior to the administration of pain medication for one resident and failed to ensure side effects were being monitored during the use of anti-psychotic medication for one resident (Resident 4 and Resident 11).
July 11, 2024Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations and resident and staff interview, it was determined the facility failed to ensure Enhanced Barrier Precautions (infection control prevention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities) were in place for residents requiring enhanced barrier precautions for two of 19 residents (Residents 69 and 120).
Fire safety inspections
6 fire safety citations on file: 5 on June 13, 2025, 1 on July 11, 2024.
Every fire safety citation6 citations
- E Have properly installed hallway dispensers for alcohol-based hand rub.
- E Ensure proper usage of power strips and extension cords.
- C List the names and contact information of those in the facility.
- C To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- C Have generator or other power source capable of supplying service within 10 seconds.
- E Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.90 | 3.89 | 3.86 |
| Registered nurses | 0.98 | 0.79 | 0.69 |
| All nursing staff on weekends | 4.50 | 3.53 | 3.42 |
| Nurse aides | 2.93 | ||
| Licensed practical nurses | 0.99 | ||
| Nursing staff turnover (share who left in a year) | 31.0% | 44.5% | 45.8% |
| Registered nurse turnover | 33.3% | 39.9% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.66 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.05 on weekdays and 4.50 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 12.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.63 in April to June 2025 to 4.90 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.90 | 0.98 | 5.05 | 4.50 | 12.1% | 0 of 90 | 28 |
| Oct to Dec 2025 | 3.52 | 0.67 | 3.62 | 3.28 | 17.6% | 13 of 92 | 28 |
| Jul to Sep 2025 | 4.55 | 0.87 | 4.67 | 4.26 | 8.7% | 0 of 92 | 27 |
| Apr to Jun 2025 | 4.63 | 0.86 | 4.80 | 4.21 | 16.4% | 0 of 91 | 26 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 35.1 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.6 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.6 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.2 | 1.4 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.8 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.3 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 16.0 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.7 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.2 | 1.8 |
Owners and operators
Legal business name: JENNER'S POND INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Jenner's Pond Inc. | 5% or greater direct ownership interest | Organization | 100% | 02/01/1998 |
| Jenner's Pond Inc. | 5% or greater indirect ownership interest | Organization | 100% | 02/01/1998 |
| Franiak, Kenneth | Corporate officer | Individual | 08/09/2021 | |
| Jenner's Pond Inc. | Operational/managerial control | Organization | 02/01/1998 | |
| Franiak, Kenneth | Operational/managerial control | Individual | 08/09/2021 | |
| Tracy, Georgine | Operational/managerial control | Individual | 02/13/2023 | |
| Jenner's Pond Inc. | Adp of the SNF | Organization | 02/01/1998 | |
| Sharma, Navneet | Adp of the SNF | Individual | 01/01/2022 | |
| Tracy, Georgine | Adp of the SNF | Individual | 03/18/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on July 30, 2026: "Assure that each resident’s assessment is updated at least once every 3 months."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on June 13, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on June 13, 2025: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on July 11, 2024: "Provide and implement an infection prevention and control program."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Twin Pines Health Care Center West Grove, 4.3 mi · 4 of 5 stars · 17 citations
- Oxford Health Center Oxford, 6.1 mi · 4 of 5 stars · 9 citations
- Kendal at Longwood Kennett Square, 9.6 mi · 5 of 5 stars · 3 citations
- Autumn Lake Healthcare at Calvert Manor Rising Sun, 9.9 mi · 3 of 5 stars · 38 citations
- Complete Care at Brackenville LLC Hockessin, 10 mi · 4 of 5 stars · 30 citations
- Pike Creek Nursing & Rehabilitation Center Wilmington, 10.6 mi · 2 of 5 stars · 97 citations
- Encore at West Meadow L.L.C. Newark, 10.9 mi · 2 of 5 stars · 54 citations
- Newport Meadows Health and Rehabilitation Center Christiana, 11.2 mi · 3 of 5 stars · 26 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Preston Residence's Medicare star rating?
- CMS rates Preston Residence 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Preston Residence get at its last inspection?
- 3 health deficiencies at the standard inspection on July 30, 2026. The Pennsylvania average is 10.
- Has Preston Residence been fined?
- CMS lists no fines in the last three years.
- Does Preston Residence accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Preston Residence?
- CMS lists 9 owners and managers. Legal business name: JENNER'S POND INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.