Pruitthealth - Panama City
3212 Jenks Avenue, Panama City, FL 32405 · Bay County · (850) 771-1521
101 certified beds, about 96 residents a day · For profit - Corporation · Medicare and Medicaid since 2019
CMS Care Compare ratings, data as of September 1, 2026 · CCN 106121 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 29, 2026, inspectors cited 2 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 8 health citations since February 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.68 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.
49.5% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Pruitthealth, an affiliated group of 96 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
July 29, 2026Standard inspection · 2 citations
- D Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on observation and interviews, the facility failed to provide residents with a private location to conduct resident council meetings for 1 of 1 observed resident council meetings.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and staff interviews, the facility failed to develop a comprehensive plan of care related to dementia care for 1 of 1 resident sampled for dementia care. (Resident #6)
August 14, 2025Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review, staff interview, and policy review, the facility failed to report all alleged violations of misappropriation of resident property to the State Survey Agency and adult protective services for 1 of 1 sampled allegations of misappropriation of resident property. (Resident #1)
April 9, 2025Standard inspection · 5 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to honor the resident's right to dignity by leaving a urinary catheter bag uncovered for 1 of 2 residents reviewed for dignity. (Resident #50)
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observations, resident interviews, staff interview, record review, and policy review, the facility failed to ensure the interdisciplinary team assessed and determined residents were capable of self-administration of medications prior to allowing 3 of 20 sampled residents to self-administer medications. (Resident #16, #41, and #56)
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observations, record review, staff interviews, and policy review, the facility failed to revise the plan of care to reflect refusal of treatment for 1 of 2 sampled residents reviewed for limited range of motion. (Resident #35)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews, review of the electronic medical record (EMR), and review of the facility's policies and procedures, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for 2 of 19 residents sampled. (Resident #295 and #39)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and interviews, the facility failed to store all drugs and biologicals in locked compartments for 1 of 3 medication administrations observed on 4/8/2025.
February 15, 2024Standard inspection · 0 citations
Fire safety inspections
1 fire safety citation on file: 1 on July 29, 2026.
Every fire safety citation1 citation
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.68 | 3.82 | 3.86 |
| Registered nurses | 0.73 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.18 | 3.49 | 3.42 |
| Nurse aides | 2.05 | ||
| Licensed practical nurses | 0.90 | ||
| Nursing staff turnover (share who left in a year) | 49.5% | 41.4% | 45.8% |
| Registered nurse turnover | 26.7% | 46.0% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.77 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.88 on weekdays and 3.18 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.62 in April to June 2025 to 3.68 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.68 | 0.73 | 3.88 | 3.18 | 0.0% | 0 of 90 | 96 |
| Oct to Dec 2025 | 3.74 | 0.75 | 3.95 | 3.18 | 0.0% | 0 of 92 | 93 |
| Jul to Sep 2025 | 3.77 | 0.74 | 3.98 | 3.24 | 0.0% | 0 of 92 | 94 |
| Apr to Jun 2025 | 3.62 | 0.84 | 3.82 | 3.13 | 0.0% | 0 of 91 | 95 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.4 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 9.7 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.2 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.8 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.9 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.8 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.8 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 18.3 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.1 | 1.8 |
Owners and operators
Legal business name: PRUITTHEALTH - PANAMA CITY, LLC. CMS links this home to Pruitthealth, a group of 96 nursing homes averaging 3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Pruitthealth - Northwest Florida LLC | 5% or greater direct ownership interest | Organization | 99% | 10/16/2014 |
| United Health Services of Florida, Inc | 5% or greater indirect ownership interest | Organization | 100% | 10/16/2014 |
| Bell, Scott | W-2 managing employee | Individual | 02/09/2020 | |
| Hamilton, Renee | W-2 managing employee | Individual | 12/27/2021 | |
| Jackson, Charles | W-2 managing employee | Individual | 10/15/2021 | |
| Merrick, Louise | W-2 managing employee | Individual | 07/15/2021 | |
| Wray, Amanda | W-2 managing employee | Individual | 03/30/2020 | |
| Pruitt, Neil | Corporate director | Individual | 10/16/2014 | |
| Pruitt, Neil | Corporate officer | Individual | 10/16/2014 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on July 29, 2026: "Honor the resident's right to organize and participate in resident/family groups in the facility."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on July 29, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on August 14, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on April 9, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.18 hours per resident per day, below the Florida average of 3.49.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- St. Andrews Bay Skilled Nursing and Rehabilitation Panama City, 1.4 mi · 4 of 5 stars · 11 citations
- Community Health and Rehabilitation Center Panama City, 3.3 mi · 4 of 5 stars · 10 citations
- Aviata at Emerald Shores Callaway, 5.4 mi · 5 of 5 stars · 6 citations
- Clifford Chester Sims State Veterans Nursing Home Panama City, 6.1 mi · 5 of 5 stars · 4 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Pruitthealth - Panama City's Medicare star rating?
- CMS rates Pruitthealth - Panama City 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Pruitthealth - Panama City get at its last inspection?
- 2 health deficiencies at the standard inspection on July 29, 2026. The Florida average is 7.1.
- Has Pruitthealth - Panama City been fined?
- CMS lists no fines in the last three years.
- Does Pruitthealth - Panama City accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Pruitthealth - Panama City?
- CMS lists 9 owners and managers, and links the home to Pruitthealth. Legal business name: PRUITTHEALTH - PANAMA CITY, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.