Home / Pennsylvania / Waynesboro
Quincy Retirement Community
6596 Orphanage Road, Waynesboro, PA 17268 · Franklin County · (717) 302-7801
94 certified beds, about 83 residents a day · Non profit - Corporation · Medicare and Medicaid since 1977
CMS Care Compare ratings, data as of September 1, 2026 · CCN 395378 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 25, 2026, inspectors cited 2 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
Of 15 health citations since March 2024, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.74 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.72 of those hours.
38.8% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
CMS links it to Presbyterian Senior Living, an affiliated group of 11 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.
February 25, 2026Standard inspection · 2 citations · risk-based survey (a shorter visit CMS gives only to higher performing homes)
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on clinical record review and staff interview, it was determined the facility failed to notify a representative of the Office of the State Long-Term Care Ombudsman for one of one residents reviewed for hospitalization (Resident 55). Findings Include: Review of Resident 55's clinical record revealed diagnoses that included metabolic encephalopathy (acute brain dysfunction caused by systemic illness) and sequelae of cerebral infarction (physical, cognitive, and psychological disabilities resulting from brain tissue damage). Further review of Resident 55's clinical record revealed that on December 26, 2025, and January 1, 2026, Resident 55 was transferred out of the facility to the hospital and was subsequently admitted to the hospital. [...]
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on facility policy review, clinical record review, facility documentation review, and staff interview, it was determined that the facility failed to ensure that residents receive necessary treatment and services, consistent with professional standards of practice, to identify pressure ulcers and to promote healing of a pressure ulcer for one of two residents reviewed for pressure ulcers (Resident 59).
January 29, 2026Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on facility policy review, review of select facility documentation, and staff interviews, it was determined that the facility failed to ensure alleged violations involving abuse were investigated thoroughly and reported in a timely manner for one resident reviewed for abuse allegation (Residents 1).
January 12, 2026Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on facility policy review, clinical record review, employee file review, and staff interviews, it was determined that the facility displayed past non-compliance in its failure to provide adequate supervision and assistance devices to prevent accidents, which resulted in harm as evidenced by a fall and fractured nose for one of three residents reviewed (Resident 1).
February 7, 2025Standard inspection · 4 citations
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review and resident and staff interviews, it was determined that the facility failed to ensure that residents' medical records were complete and accurately documented for one of 18 residents reviewed (Resident 5).
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review and resident and staff interviews, it was determined that the facility failed to ensure that the resident assessment accurately reflected the resident's status for three of 21 residents reviewed (Residents 1, 13, and 64).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on staff interview and record review, it was determined that the facility failed to develop a comprehensive care plan that included a history of urinary tract infections (UTI's) for one of 21 records reviewed (Resident 43).
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, clinical record review, and staff interview, it was determined that the resident care plan was not reviewed and revised to reflect the resident's current status for one of 21 residents reviewed (Resident 10).
March 7, 2024Standard inspection · 7 citations
- E Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review and staff interviews, it was determined that the facility failed to ensure that the resident assessment accurately reflected the resident's status for five of 18 residents reviewed (Residents 8, 19, 49, 56, and 76).
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on facility policy review, clinical record review, and staff interviews, it was determined that the facility failed to ensure the care plan was reviewed and revised for three of 21 residents reviewed (Residents 8, 19, and 56).
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on facility policy review, observations, clinical record review, and staff interviews, it was determined that the facility failed to ensure care and services are provided in accordance with professional standards of practice to meet each resident's physical, mental, and psychosocial needs for one of 18 residents reviewed (Resident 19).
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on staff interviews, facility policy review, and review of facility legionella guidelines, it was determined the facility failed to implement a Water Management Program for the prevention, detection, and control of water-borne contaminants, such as Legionella (a bacteria that may cause Legionnaires' Disease (a serious type of pneumonia)); and failed to maintain accurate infection control data.
- D Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on facility policy review, clinical record review, and staff interviews, it was determined that the facility failed to ensure a resident's physician's discharge summary included all required documentation for two of three residents reviewed for discharge (Residents 83 and 85).
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to provide care and services for urinary catheters consistent with the resident's comprehensive plan of care for one of six residents reviewed for urinary catheters (Resident 63).
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure that residents were free of unnecessary psychotropic medications for one of six residents reviewed for unnecessary medications (Resident 61).
Fire safety inspections
8 fire safety citations on file: 1 on February 7, 2025, 4 on March 7, 2024, 3 on March 23, 2023.
Every fire safety citation8 citations
- E Inspect, test, and maintain automatic sprinkler systems.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.74 | 3.89 | 3.86 |
| Registered nurses | 0.72 | 0.79 | 0.69 |
| All nursing staff on weekends | 3.46 | 3.53 | 3.42 |
| Nurse aides | 1.96 | ||
| Licensed practical nurses | 1.05 | ||
| Nursing staff turnover (share who left in a year) | 38.8% | 44.5% | 45.8% |
| Registered nurse turnover | 52.4% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.57 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.85 on weekdays and 3.46 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 20.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.71 in April to June 2025 to 3.74 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.74 | 0.72 | 3.85 | 3.46 | 20.5% | 0 of 90 | 83 |
| Oct to Dec 2025 | 3.69 | 0.81 | 3.82 | 3.38 | 25.0% | 0 of 92 | 85 |
| Jul to Sep 2025 | 3.67 | 0.80 | 3.76 | 3.43 | 24.8% | 0 of 92 | 85 |
| Apr to Jun 2025 | 3.71 | 0.82 | 3.80 | 3.46 | 17.8% | 0 of 91 | 82 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 24.2 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.1 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.5 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.8 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 29.1 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.3 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.3 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.6 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.6 | 9.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.5 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.6 | 1.2 | 1.8 |
Owners and operators
Legal business name: QUINCY RETIREMENT COMMUNITY. CMS links this home to Presbyterian Senior Living, a group of 11 nursing homes averaging 3.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Phi | 5% or greater direct ownership interest | Organization | 07/10/2010 | |
| Quincy Retirement Community | 5% or greater direct ownership interest | Organization | 07/01/2010 | |
| Phi | 5% or greater indirect ownership interest | Organization | 100% | 07/01/2010 |
| Birdsall, James | Corporate director | Individual | 01/01/2023 | |
| Chottiner, Lawrence | Corporate director | Individual | 01/01/2023 | |
| Davis, Danny | Corporate director | Individual | 01/01/2025 | |
| Denison, Barbara | Corporate director | Individual | 01/01/2024 | |
| Derr, Scott | Corporate director | Individual | 01/01/2025 | |
| Elliott, Brenda | Corporate director | Individual | 01/01/2022 | |
| Goldstein, Terry | Corporate director | Individual | 01/01/2018 | |
| Kinard, Joseph | Corporate director | Individual | 01/01/2021 | |
| Reimann, Susan | Corporate director | Individual | 01/01/2016 | |
| Rhodes, Cheryl | Corporate director | Individual | 01/01/2024 | |
| Seibert, Joseph | Corporate director | Individual | 01/01/2023 | |
| Shropshire, Jennifer | Corporate director | Individual | 01/01/2017 | |
| Stone, Robyn | Corporate director | Individual | 01/01/2016 | |
| Davis, Danny | Corporate officer | Individual | 12/01/2022 | |
| Davis, Todd | Corporate officer | Individual | 06/01/2024 | |
| Fox, Cynthia | Corporate officer | Individual | 01/01/2025 | |
| Hershey, Katherine | Corporate officer | Individual | 01/01/2025 | |
| Hoffman, Cynthia | Corporate officer | Individual | 06/02/2021 | |
| Krieger, Daniel | Corporate officer | Individual | 12/01/2023 | |
| McAlister, Dyan | Corporate officer | Individual | 12/01/2022 | |
| Wickline, Beverly | Corporate officer | Individual | 11/01/2024 | |
| Benchmark Therapies, Inc. | Operational/managerial control | Organization | 01/01/2025 | |
| Curana Health of Pennsylvania PC | Operational/managerial control | Organization | 01/01/2025 | |
| Phi | Operational/managerial control | Organization | 07/01/2010 | |
| Bowser, Nicole | Operational/managerial control | Individual | 08/01/2011 | |
| Coy, Heather | Operational/managerial control | Individual | 04/07/2018 | |
| Katz, Paul | Operational/managerial control | Individual | 01/01/2025 | |
| Murphy, Jodi | Operational/managerial control | Individual | 12/24/2022 | |
| Ab Staffing Solutions LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Adara Healthcare Staffing, Inc | Adp of the SNF | Organization | 01/01/2025 | |
| Amergis Healthcare Staffing, Inc | Adp of the SNF | Organization | 01/01/2025 | |
| Baker Tilly Advisory Group LP | Adp of the SNF | Organization | 01/01/2025 | |
| Benevolent Healthcare Staffing LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Cross Country Staffing, Inc. | Adp of the SNF | Organization | 01/01/2025 | |
| Dedicated Nursing Associates, Inc. | Adp of the SNF | Organization | 01/01/2025 | |
| Favorite Healthcare Staffing LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Ghr Healthcare Holdings, Inc | Adp of the SNF | Organization | 01/01/2025 | |
| Healthdirect Institutional Pharmacy Services Inc | Adp of the SNF | Organization | 01/01/2025 | |
| Phi | Adp of the SNF | Organization | 07/01/2010 | |
| Ready to Help Staffing LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Rkl LLP | Adp of the SNF | Organization | 01/01/2025 | |
| Shiftster LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Titan Nurse Staffing LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Triage Staffing Solutions, Inc. | Adp of the SNF | Organization | 01/01/2025 | |
| Coy, Heather | Adp of the SNF | Individual | 11/14/2025 | |
| Katz, Paul | Adp of the SNF | Individual | 11/07/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on February 7, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on February 25, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on February 25, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on January 29, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.46 hours per resident per day, below the Pennsylvania average of 3.53.
Other nursing homes nearby
- South Mountain Restoration Cen South Mountain, 5.9 mi · 5 of 5 stars · 6 citations
- Chambersburg Skilled Nursing and Rehabilitation Ce Chambersburg, 8.7 mi · 2 of 5 stars · 20 citations
- Complete Care at Hagerstown Hagerstown, 9.1 mi · 1 of 5 stars · 102 citations
- Laurel Lakes Rehabilitation and Wellness Center Chambersburg, 9.2 mi · 2 of 5 stars · 39 citations
- Paramount Nursing and Rehab at Fayetteville, LLC Fayetteville, 9.8 mi · 1 of 5 stars · 18 citations
- Concordia at Spiritrust Luther Ridge Chambersburg, 10.2 mi · 3 of 5 stars · 20 citations
- Transitions Healthcare Shook Home Chambersburg, 10.2 mi · 3 of 5 stars · 30 citations
- Chambers Pointe Health Care Center Chambersburg, 11 mi · 4 of 5 stars · 18 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Quincy Retirement Community's Medicare star rating?
- CMS rates Quincy Retirement Community 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Quincy Retirement Community get at its last inspection?
- 2 health deficiencies at the standard inspection on February 25, 2026. The Pennsylvania average is 10.
- Has Quincy Retirement Community been fined?
- CMS lists no fines in the last three years.
- Does Quincy Retirement Community accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Quincy Retirement Community?
- CMS lists 49 owners and managers, and links the home to Presbyterian Senior Living. Legal business name: QUINCY RETIREMENT COMMUNITY.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.