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Radcliff Veterans Center

100 Veterans Drive, Radcliff, KY 40160 · Hardin County · (270) 352-6700

120 certified beds, about 57 residents a day · Government - State · Medicare and Medicaid since 2017

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
5 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 185483 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 10, 2026, inspectors cited 1 health deficiency (the Kentucky average is 2.9, the national average 9.2).

Of 8 health citations since October 2019, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 1 fine totaling $9,331 in the last three years; the largest was $9,331, and the latest is dated November 18, 2023.

Nurses and nurse aides worked 5.60 hours per resident per day, against 3.95 across Kentucky and 3.86 nationally. Registered nurses accounted for 1.79 of those hours.

34.2% of nursing staff left within the year CMS measured (Kentucky average 46.4%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
1E
0F
Potential for minimal harm
0A
0B
0C
April 10, 2026Standard inspection · 1 citation
  1. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles. One of two medication rooms reviewed contained one box of a Covid-19 vaccine which was not labeled with the Beyond Use Date (BUD) or the thaw date.
March 19, 2026Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 3, 2026
    Inspectors wroteBased on interview, record review, and facility document and policy review, the facility failed to report an allegation of physical abuse to the State Survey Agency (SSA) within the required timeframe for one (Resident (R) 1) of three sampled residents reviewed for abuse. Staff witnessed an allegation of abuse at approximately 10:00 AM on 07/22/2025; however, the facility did not immediately (in no more than two hours, per regulation) notify the SSA.
March 6, 2025Standard inspection · 0 citations
November 18, 2023Complaint inspection · 3 citations
  1. J
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 20, 2023
    Inspectors wroteBased on observation, interview, record review, video camera footage review, and facility policy review, it was determined the facility failed to have an effective system to ensure care plans were implemented to provide proper care and supervision to residents to prevent elopement for one (1) of three (3) sampled residents (Resident 1). The facility assessed Resident 1 (R1) to be at risk for elopement after his/her admission on [DATE]. The facility developed a care plan component on 01/25/2023 to address the resident's risk for elopement. Interventions included assessing the resident's living spaces for potential hazards, as needed, and identifying any triggers that increased the resident's need for wandering and intervene as necessary. [...]
  2. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 20, 2023
    Inspectors wroteBased on observation, interview, record review, review of the facility's policies, and review of video camera footage, it was determined the facility failed to have an effective system in place to ensure residents at risk for elopement received the necessary supervision to maintain their safety and prevent elopement for one (1) of three (3) sampled residents, (Resident 1). The facility assessed Resident (R) 1 to be at low risk for elopement on 09/05/2023. Registered Nurse (RN) 8 noted that R1 was exit seeking on 08/08/2023. Continued record review revealed on 09/23/2023, Licensed Practical Nurse (LPN) 1 noted R1 was exit seeking. However, LPN1 did not report the resident's behavior. On 10/22/2023, at approximately 4:05 PM, R1 exited the facility to the outdoor fenced courtyard. R1 slid beneath the courtyard gate through a gap between the bottom of the gate and the ground. [...]
  3. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 20, 2023
    Inspectors wroteBased on observation, interview, record review, and review of the facility's policies, it was determined the facility failed to maintain an effective call system to allow residents to call for staff assistance. On 09/19/2023, the Director of Nursing (DON) became aware that the facility's wireless system was not properly operating on three (3) of the facility's six (6) residential units. The DON created a work order on 09/19/2023 at 9:24 AM to initiate repair of the wireless call system.
October 18, 2019Standard inspection · 3 citations
  1. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 22, 2020
    Inspectors wroteBased on observation, interview, record review, and facility policies review, it was determined the facility failed to develop a comprehensive plan of care for three (3) of thirty (30) sampled residents (Residents #14, #18 and #67) to address urinary catheter care and securing urinary catheters to prevent trauma or injury. In addition, the facility failed to develop a care plan to address respiratory care for Resident #18 regarding respiratory secretions.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 22, 2020
    Inspectors wroteBased on interview, record review, and facility policy review it was determined the facility failed to have an effective system to ensure staff immediately reported allegations of neglect or abuse to the administrator or state agencies within two (2) hours for one (1) of thirty (30) sampled residents, Resident #53. Interview and record review revealed Certified Nursing Assistant (CNA) #8 reported Resident #53's allegation of neglect to the Unit Manager (UM); however, the Unit Manager failed to report the allegation immediately and the facility became aware of the allegation eight (8) days after the resident's allegation.
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 22, 2020
    Inspectors wroteBased on observation, interview and facility policy review, it was determined the facility failed to ensure scheduled medications were stored securely in one (1) of three (3) medications rooms. Observation of the 400 neighborhood medication room refrigerator revealed the locked box for scheduled medications was not permanently affixed to the refrigerator.

Fire safety inspections

2 fire safety citations on file: 1 on April 10, 2026, 1 on October 18, 2019.

Every fire safety citation2 citations
  1. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · April 10, 2026 · Corrected (the home has a date of correction)
  2. D
    Have proper medical gas storage and administration areas.
    K 923 · October 18, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
November 18, 2023Fine $9,331

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeKentuckyUnited States
All nursing staff (RN, LPN and aides)5.603.953.86
Registered nurses1.790.790.69
All nursing staff on weekends4.803.493.42
Nurse aides2.65
Licensed practical nurses1.16
Nursing staff turnover (share who left in a year)34.2%46.4%45.8%
Registered nurse turnover16.7%41.8%42.9%
Administrators who left0

CMS expects 3.25 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.93 on weekdays and 4.80 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 24.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.46 in April to June 2025 to 5.60 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.601.795.934.80 24.7%0 of 9057
Oct to Dec 20255.481.605.764.78 25.5%0 of 9258
Jul to Sep 20255.681.826.064.74 19.2%0 of 9257
Apr to Jun 20255.461.535.734.76 16.7%0 of 9158
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Kentucky, Jan to Mar 20263.850.714.043.403.2%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeKentuckyUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1		 19.113.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1		 0.00.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1		 3.61.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1		 9.23.93.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1		 15.414.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1		 2.84.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1		 23.816.115.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231		 1.61.91.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231		 1.12.11.8

Owners and operators

Legal business name: COMMONWEALTH OF KENTUCKY.

NameRoleTypeShareSince
Bowman, MarkOperational/managerial controlIndividual05/09/2016
Miller, AmyOperational/managerial controlIndividual04/01/2022
Popplewell, LanettaOperational/managerial controlIndividual02/22/2016
Scott, JoyOperational/managerial controlIndividual11/01/2016
Bowman, MarkAdp of the SNFIndividual05/09/2016
Popplewell, LanettaAdp of the SNFIndividual02/22/2016
Scott, JoyAdp of the SNFIndividual11/01/2016

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on April 10, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on March 19, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on November 18, 2023: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on November 18, 2023: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."

Other nursing homes nearby

Kentucky contacts for a concern about a nursing home

These are the official offices in Kentucky. NursingHomeClear cannot take or act on complaints.

Common questions

What is Radcliff Veterans Center's Medicare star rating?
CMS rates Radcliff Veterans Center 3 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Radcliff Veterans Center get at its last inspection?
1 health deficiency at the standard inspection on April 10, 2026. The Kentucky average is 2.9.
Has Radcliff Veterans Center been fined?
Yes. CMS lists 1 fine totaling $9,331 in the last three years.
Does Radcliff Veterans Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Radcliff Veterans Center?
CMS lists 7 owners and managers. Legal business name: COMMONWEALTH OF KENTUCKY.

Sources

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