Regency at Westland
2209 North Newburgh Rd, Westland, MI 48185 · Wayne County · (734) 522-1444
120 certified beds, about 114 residents a day · For profit - Corporation · Medicare and Medicaid since 2012
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235655 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 29, 2026, inspectors cited 6 health deficiencies (the Michigan average is 9.9, the national average 9.2).
Of 18 health citations since September 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.42 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.79 of those hours.
32.0% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Ciena Healthcare/Laurel Health Care, an affiliated group of 81 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
509/23
103/24
510/24
104/25
601/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
16D
0E
1F
Potential for minimal harm
0A
0B
0C
January 29, 2026Standard inspection, Complaint inspection · 6 citations
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to complete an annual PASARR (Pre-admission Screening and Annual Resident Review/3877) assessments for one resident (R12) of two reviewed for PASARR assessments.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to timely implement care plan interventions following falls for one resident (R107) out of three reviewed for plans of care.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to Intake 2638964Based on observation, interview, and record review, the facility failed to follow physician orders for two residents' (R122, R134) out of three reviewed for physician's orders.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteThis citation pertains to Intakes 2719898 and 2724780. Based on interview and record review, the facility failed to ensure consistent monitoring of residents exiting from the facility for two (R17, R82) of two residents reviewed for supervision and leave of absences.
- D Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Inspectors wroteThis citation pertains to intake 2648023Based on observation, interview, and record review, the facility failed to complete colostomy (an opening on the abdomen connecting the large intestine to the outside of the body) care for one resident (R148) out of two reviewed for colostomy care.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medication were properly stored for one (R27) of one reviewed for medications storage.
April 8, 2025Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteThis citation pertains to Intake MI00151509. Based on interview and record review, the facility failed to provide timely treatment to a pressure ulcer for one resident (R801) out of two reviewed for pressure ulcers.
October 31, 2024Standard inspection, Complaint inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteThis citation pertains to Intake MI00146972. Based on observation, interview, and record review, the facility failed to ensure spoiled food items were discarded, open food items dated when opened, and cooking utensils were clean when stored, potentially affecting all 115 residents at risk for food borne illnesses.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview, and record review, the facility failed to properly assess for self-administration for eye drops for one resident (R273) out of one reviewed for self-administration of medications.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteR11 On 10/29/24 at 9:35 AM, R11 was observed lying in bed watching television in their room On 10/29/24 at 12:51 PM, R11 was observed lying in bed with a sad facial expression and holding their head. R11 stated , my head hurts. On 10/30/24 at 1:00 PM, R11 was observed lying in bed. A half eaten lunch tray was visible on tray table. R11 stated there were no concerns today and was watching television. A review of R11's medical record revealed they were admitted into the facility on 7/24/2014. R11 has diagnose of Dementia, Psychotic disturbance, Mood disturbance, Psychotic disorder with delusions and Schizoaffective disorder. A review of the most recent Minimum Data Set assessment dated [DATE] was completed with a Brief Interview for Mental Status (BIMS) score of 3 indicating severely impaired cognition. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation has two Deficient Practice Statements. Deficient Practice Statement #1 Based on interview and record review the facility failed to follow a physician's order for a urology consult for one resident (R74), of one reviewed for physician orders.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure restorative care and splint application was documented and services provided for three residents (R38, R47, and R76) of four reviewed for restorative services.
March 5, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to Intake MI00142904. Based on interview and record review, the facility failed to ensure physician visits, obtain blood tests, weights, and wound care treatments were provided in a timely manor, for one resident (R902) of three resident's whose care was reviewed, resulting in a delay in treatment, hospitalization and a change in condition.
September 13, 2023Standard inspection, Complaint inspection · 5 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteThis citation pertains to Intake: MI00139056. Based on interview and record review, the facility failed to ensure the safety and prevent elopement for one sampled resident (R106) who had impaired decision making and with a known elopement risk. Resulting in an Immediate Jeopardy on Friday 06/23/23 at approximately 10:30 PM when, R106 exited the facility from an alarmed door. The staff at the facility did not respond to the door alarm, which resulted in R106 unable to be be located. R106 returned to the facility by knocking on one of the facility's doors on 6/24/23 at approximately 12:24 AM. This deficient practice had the likelihood of causing serious harm, injury, and/or death.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, interview, and record review the facility failed to facilitate resident choice related to requests for alternative menu items for two resident (R41 and R48) and two confidential group residents of six residents reviewed for self-determination, resulting in feelings of frustration and dissatisfaction during meals.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteThis citation pertains to Intake: MI00135927. Based on observation, interview and record review, the facility failed to notify the resident's responsible party of a fall in a timely manner for one of one sampled resident (R23) reviewed for decision making resulting in, the potential for the missed opportunity for family to participate in healthcare decision making.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure/provide effective communicate to one resident (R30) of three reviewed for language/communication, resulting in the potential for unmet care needs or a decline in communication ability.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteThis citation pertains to Intakes MI00132279, MI00132352, MI00132401, and MI00132482. Based on observation, interview, and record review, the facility failed to transcribe and carry out an order from an outside podiatrist (foot doctor) for one resident (R15) of three residents reviewed for quality of care concerns, resulting in unmet foot skin care needs and the potential for worsening chronic foot skin conditions.
Fire safety inspections
11 fire safety citations on file: 4 on January 29, 2026, 7 on September 13, 2023.
Every fire safety citation11 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Install corridor and hallway doors that block smoke.
- E Have restrictions on the use of portable space heaters.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- E Install an approved automatic sprinkler system.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.42 | 3.99 | 3.86 |
| Registered nurses | 0.79 | 0.78 | 0.69 |
| All nursing staff on weekends | 2.99 | 3.50 | 3.42 |
| Nurse aides | 1.75 | ||
| Licensed practical nurses | 0.88 | ||
| Nursing staff turnover (share who left in a year) | 32.0% | 44.1% | 45.8% |
| Registered nurse turnover | 5.9% | 39.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.46 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.60 on weekdays and 2.99 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.42 in April to June 2025 to 3.42 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.42 | 0.79 | 3.60 | 2.99 | 0.3% | 0 of 90 | 114 |
| Oct to Dec 2025 | 3.35 | 0.74 | 3.55 | 2.87 | 0.4% | 0 of 92 | 115 |
| Jul to Sep 2025 | 3.45 | 0.76 | 3.67 | 2.92 | 0.0% | 0 of 92 | 111 |
| Apr to Jun 2025 | 3.42 | 0.71 | 3.65 | 2.82 | 0.1% | 0 of 91 | 115 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 19.2 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.9 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.6 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 19.2 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.3 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.8 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 36.8 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.9 | 11.7 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.5 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.3 | 1.6 | 1.8 |
Owners and operators
Legal business name: CAMELOT HALL ACQUISITION COMPANY INC. CMS links this home to Ciena Healthcare/Laurel Health Care, a group of 81 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Qazi, Mohammad | Corporate director | Individual | 06/01/2001 | |
| Khan, Anis | Corporate officer | Individual | 06/01/2001 | |
| Qazi, Mohammad | Corporate officer | Individual | 06/01/2001 | |
| Ciena Healthcare Management Inc | Operational/managerial control | Organization | 06/01/2001 | |
| Amlog, Michael | Operational/managerial control | Individual | 01/01/2025 | |
| Khan, Anis | Operational/managerial control | Individual | 06/01/2001 | |
| Muntz, Jacqueline | Operational/managerial control | Individual | 06/12/2013 | |
| Qazi, Mohammad | Operational/managerial control | Individual | 06/01/2001 | |
| Ciena Healthcare Management Inc | Adp of the SNF | Organization | 03/24/2025 | |
| Amlog, Michael | Adp of the SNF | Individual | 01/01/2025 | |
| Khan, Anis | Adp of the SNF | Individual | 06/01/2001 | |
| Muntz, Jacqueline | Adp of the SNF | Individual | 06/12/2013 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on January 29, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on January 29, 2026: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on October 31, 2024: "Allow residents to self-administer drugs if determined clinically appropriate."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on January 29, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.99 hours per resident per day, below the Michigan average of 3.50.
Other nursing homes nearby
- Cherry Hill for Nursing and Rehabilitation Westland, 0.9 mi · 4 of 5 stars · 27 citations
- Westland, a Villa Center Westland, 1.3 mi · 2 of 5 stars · 56 citations
- Four Seasons Nursing Center of Westland Westland, 2 mi · 3 of 5 stars · 42 citations
- Optalis Health and Rehabilitation of Canton Canton, 2.7 mi · 2 of 5 stars · 73 citations
- Medilodge of Haggerty Road Plymouth, 2.8 mi · 5 of 5 stars · 14 citations
- Maple Manor Rehab Center Wayne, 3.8 mi · 3 of 5 stars · 18 citations
- The Orchards at Wayne Wayne, 3.9 mi · 2 of 5 stars · 30 citations
- Pine Creek Manor Skilled Nursing & Rehab Center Wayne, 4.1 mi · 3 of 5 stars · 18 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is Regency at Westland's Medicare star rating?
- CMS rates Regency at Westland 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Regency at Westland get at its last inspection?
- 6 health deficiencies at the standard inspection on January 29, 2026. The Michigan average is 9.9.
- Has Regency at Westland been fined?
- CMS lists no fines in the last three years.
- Does Regency at Westland accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Regency at Westland?
- CMS lists 12 owners and managers, and links the home to Ciena Healthcare/Laurel Health Care. Legal business name: CAMELOT HALL ACQUISITION COMPANY INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.