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Four Seasons Nursing Center of Westland

8365 Newburgh Road, Westland, MI 48185 · Wayne County · (734) 416-2000

180 certified beds, about 151 residents a day · For profit - Corporation · Medicare and Medicaid since 1997

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235578 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 9, 2026, inspectors cited 6 health deficiencies (the Michigan average is 9.9, the national average 9.2).

Of 42 health citations since October 2023, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $15,593 in the last three years; the largest was $15,593, and the latest is dated October 9, 2023.

Nurses and nurse aides worked 3.40 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.60 of those hours.

32.2% of nursing staff left within the year CMS measured (Michigan average 44.1%).

CMS links it to Optalis Health & Rehabilitation, an affiliated group of 36 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 42 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
34D
2E
4F
Potential for minimal harm
0A
0B
0C
July 1, 2026Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 10, 2026
    Inspectors wroteThis citation pertains to intake 3018809. Based on interview and record review, the facility failed to identify the correct resident for an Intravenous (IV) placement for one resident (R703) out of six reviewed for medication administration.
April 9, 2026Standard inspection, Complaint inspection · 7 citations
  1. F
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to timely complete annual PASARR (Pre-admission Screening and Annual Resident Review - Level I) assessments and review to the appropriate State - appointed authority for six residents (Resident #5, #6, #11, #14, #59 and #117) of six reviewed for PASARR Level I assessments. The Pre-admission Screening/Annual Resident Review (PASARR) in Michigan is a two-step screening and evaluation process. The purpose of the PASARR process is to encourage community care by supporting the placement of individuals with Mental Illness (MI) or those with Intellectual/Developmental Disabilities (ID/DD) in a nursing facility only when their medical needs clearly indicates that the resident requires the level of care provided by a nursing facility. Resident #5On 4/07/26 the medical record for R5 was reviewed and revealed the following: [...]
  2. E
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to apply orthotic equipment (hand splints, knee braces, heel lift boots, and elbow extensions) for four residents (R9, R22, R48, and R144) out of four reviewed for limited range of motion.
  3. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain consent and provide risk versus benefits of psychotropic medication use for one severely cognitively impaired resident (R109) of five residents reviewed for unnecessary medications.
  4. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteThis citation pertains to Intake number 2980818. Based on observation, interview, and record review, the facility failed to protect the resident's (R82) right to be free from physical abuse by another resident (R45) out of five reviewed for abuse.
  5. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on interview and record review, the facility failed to timely coordinate with the appropriate State-appointed authority to complete a PASARR (Preadmission Screening and Resident Review) Level II Comprehensive Evaluation (used to determine the appropriate setting for the individual and recommends what, if any, specialized services and/or rehabilitative services the individual needs) for one resident (R38) of five residents reviewed for PASARR Level II recommendations.
  6. D
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    F745 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure the timely appointment of a guardian for one resident (R99) out of one resident reviewed for medically related social services.
  7. D
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 1, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain clean privacy curtains for two residents (R13 and R64) of three reviewed for homelike environment.
March 4, 2026Complaint inspection · 2 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteThis citation pertains to Intake: 274990Based on observation, interview, and record review, the facility failed to protect the resident's privacy for four residents (R904, R905, R906, and R907) of four residents reviewed for resident rights.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 12, 2026
    Inspectors wroteThis citation pertains to Intake: 2789064Based on interview and record review, the facility failed to administer medications properly to one resident (R901) of one reviewed for medication administration.
July 30, 2025Complaint inspection · 3 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteThis citation pertains to Intake 2569649. Based on observation, interview, and record review, the facility failed to protect one resident's right (R703) out of one reviewed to be free from mental abuse and verbal abuse by staff. An allegation of staff to resident abuse involving Staff F and R703 was submitted to the state agency around 7/9/25. On 7/30/25 at 9:45 AM, R703 was observed sitting up in their wheelchair in their room. When the resident was asked about the incident involving Certified Nursing Assistant (CNA) F on 7/9/25, they said the nursing assistant came in that morning to empty my catheter bag. I told them to be sure it was closed because it has been leaking. The nursing assistant got smart with me and said she knew how to do her job. So, I called her a B**** and spelled it out to her. We argued. [...]
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 19, 2025
    Inspectors wroteThis citation pertains to Intake 1246198Based on observation, interview, and record review, the facility failed to apply compression stockings for one resident (R700) out of two reviewed for following physician orders.
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 19, 2025
    Inspectors wroteThis citation pertains to Intake 2564064Based on interview and record review, the facility failed to prevent the development of an unstageable pressure ulcer (Full-thickness skin and tissue loss in which the extent of tissue damage within the ulcer cannot be confirmed because the wound bed is obscured by slough or eschar) for one resident (R702) out of one reviewed for pressure ulcers.
June 11, 2025Complaint inspection · 2 citations
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2025
    Inspectors wroteThis citation pertains to Intake MI0015340. Based on interview and record review, the facility failed to ensure appropriate documentation of administration and accountability of controlled substances for one (R903) of four residents reviewed for medication administration.
  2. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure proper storage and discarding of medications in one of eight medication carts affecting three residents (R906, R907 and R908) of three residents reviewed for medication storage.
May 29, 2025Complaint inspection · 2 citations
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 18, 2025
    Inspectors wroteThis citation pertains to Intake MI00153683 Based on observation, interview, and record review, the facility failed to provide nail care to one (R703) of five residents observed for nail care.
  2. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 18, 2025
    Inspectors wroteThis citation pertains to Intake MI00153683 Based on observation, interview and record review facility failed to answer call light in a timely manner for one (R703) of five residents reviewed for timely call lights.
February 12, 2025Standard inspection, Complaint inspection · 7 citations
  1. F
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure pureed food items were of the proper consistency. This deficient practice had the potential to affect all 9 residents receiving a pureed diet texture.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to provide timely repositioning for four dependent residents (R34, R44, R97, R118) of five reviewed for positioning.
  3. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to administer the correct tube feeding formula for one resident (R119) of four reviewed for tube feeding.
  4. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the medication error rate was less than five percent resulting in two medications errors in 32 opportunities for a 6.25% medication error rate.
  5. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications were dated when opened in two of five medications carts and two of two medication rooms reviewed.
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain infection control practices by removing used urinals from overbed tables for three residents (R26, R122, 135) out of three residents reviewed for infection control practices. Findings Include: R26 On 02/10/25 at 9:15 AM, R26 was observed laying in bed watching television and a urinal half filled with yellowish urine sitting on over bed table. The resident was preparing for breakfast. A review of R26's medical record revealed R26 was admitted on [DATE] with diagnoses of atheroscloratic heart disease, muscle weakness, and atrial fibrillation. A review of R26's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview of Mental status (BIMS) assessment of 15/15 indicating resident is cognitively intact. [...]
  7. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure call lights were in reach for two (R42, R24) of two dependent residents.
January 10, 2025Complaint inspection · 1 citation
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 21, 2025
    Inspectors wroteThis citation pertains to Intake Number MI00149416. Based on interview and record review, the facility failed to address a change in condition in a timely manner for one (R801) of two residents reviewed for changes in condition, resulting in the resident being transferred to the hospital where they were found to have a blood sugar of 1200 (normal range 60-120 mg/dl - milligrams per deciliter), fever, and difficulty breathing requiring mechanical ventilation.
November 13, 2024Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 27, 2024
    Inspectors wroteThis citation pertains to Intake: MI00147682. Based on observation, interview, and record review, the facility failed to ensure a comprehensive nursing assessment was completed and timely acute care emergent hospital transfer for one Resident (R702) of three residents reviewed for care, when R702 sustained a fall with head trauma and bleeding while taking anticoagulant medication.
October 23, 2024Complaint inspection · 3 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 6, 2024
    Inspectors wroteThis citation pertains to Intakes MI00147560 and MI00147466. Based on observation, interview, and record review, the facility failed to prevent resident to resident abuse, between two residents (R700 and R701) out of three reviewed for abuse. Findings Include: A review of an Incident and Accident (I/A) report for R700 dated 10/10/2024 at 5:19 AM revealed the following, Nursing Description: CNA (Certified Nursing Assistant) reported that resident was wet, and the resident stated that R701 poured water on [them]. Writer asked R701 did [they] pour water on R701, [they] stated, I've been asking (R700) for months to shut the f*** up. Resident Description: Resident stated, R701 poured water on me repeatedly and stated,what are you going to do about this. [...]
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 6, 2024
    Inspectors wroteThis citation pertains to Intake MI00147570. Based on observation, interview and record review, the facility failed to implement a nutritional care plan intervention for one resident (R702) out of one reviewed for nutrition. Findings Include: On 10/23/2024 at 12:48 PM, R702 was observed eating lunch in their room. R702 stated they were making a mess and said they had a method for how to eat their food, which included trying to scoop the food together and take a bite. R702 was observed to have food on their (bib like) towel and the bedside table. Observation of the diet ticket on R702's meal tray stated they were supposed to have a divided plate. R702's food was observed to be on a regular plate. On 10/23/2024 at 12:50 PM, Certified Nursing Assistant (CNA) E was observed removing R702's meal tray. CNA E was asked to observe the meal ticket, as well as the plate R702 was eating off. [...]
  3. D
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    F691 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 6, 2024
    Inspectors wroteThis citation pertains to Intake MI00147570. Based on observation, interview, and record review, the facility failed to provide and/or document colostomy care for one resident (R702) out of one reviewed for ostomy care. Findings Include: A review of Intake MI00147570 noted the following, Complainant states that there has been skin breakdown around R702's ostomy because they sit in their own waste for extended periods of time. A review of the medical record revealed that R702 admitted into the facility on 7/23/2024 with the following diagnoses, Dysphagia and Multiple Sclerosis. A review of the Minimum Data Set assessment revealed a Brief Interview for Mental status score of 15/15 indicating an intact cognition. On 10/23/2024 at 9:33 AM, an interview was conducted with R702. R702 stated the facility staff do not empty their colostomy as often as they should. [...]
May 29, 2024Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 11, 2024
    Inspectors wroteThis citation pertains to Intake M100144631. Based on observation, interview, and record review, the facility failed to implement measures to reduce the risk of a fall with injury for one (R701) of five residents reviewed for falls.
March 13, 2024Complaint inspection · 2 citations
  1. E
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    F807 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 29, 2024
    Inspectors wroteThis citation pertains to intake MI00142546 Based on observation, interview, and record review, the facility failed to pass and /or date water for five of five residents (R804, R805, R806, R807, and R808) reviewed for hydration. Findings Include: R804 On 3/13/2024 at 11:16 AM, R804 was observed laying in bed. Their water cup was beside them on the nightstand. The water was observed to be dated 3/8/2024. On 3/13/2024 at 11:25 AM, an interview was conducted with Registered Nurse (RN) B. RN B was shown the water cup. RN B stated that the water should be passed at the beginning of the shift and as needed. RN B removed the water from the room. R805 On 3/13/2024 at 12:00 PM, R805's water cup was observed dated 3/9/2024. The water cup was observed sitting in a corner. R806 On 3/13/2024 at 12:01 PM, R806's water cup was not dated. The water cup was half full without any ice. [...]
  2. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 29, 2024
    Inspectors wroteThis citation pertains to Intake MI00143053. Based on interview and record review, the facility failed to implement a baseline care plan related to falls and an indwelling catheter upon admission for one resident (R803) of one reviewed for baseline care plans.
December 6, 2023Standard inspection, Complaint inspection · 9 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) December 29, 2023
    Inspectors wroteThis citation has two deficient practices. Deficient practice statement #1. Based on observation, interview, and record review the facility failed to maintain sanitary conditions in the kitchen resulting in an increased potential for cross contamination of food and foodborne illness, potentially affecting 144 residents who receive meal services (7 nothing by mouth residents, or NPO) out of the facility's total census of 151 residents.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 29, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to midigate the spread of COVID-19 per facility policy, and the Centers for Disease Control (CDC) guidance resulting in the potential of transmission of infectious disease, and the development of new or recurring infections potentially affecting all 151 residents residing in the facility.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 29, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure dignity during care for one (R27) of eight residents reviewed for resident rights and dignity.
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 29, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to revise and implement an intervention on the care plan for one resident (R137) from a sample of 10 residents reviewed for care plans following a fall.
  5. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 29, 2023
    Inspectors wroteThis citation pertains to Intakes MI00136173, MI00138504, and MI00138662. Based on observation, interview, and record review the facility failed to provide activities of daily living care (ADLs) for two dependent residents (R9 and R77) of nine residents reviewed for ADL care, resulting in feelings of frustration.
  6. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 29, 2023
    Inspectors wroteThis citation has two Deficient Practice Statements: Deficient Practice Statement #1. Based on observation, interview, and record review, the facility failed to follow speech recommendations for one residemt (R77) out of two reviewed for speech.
  7. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 29, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to apply knee braces for one resident (R133) out of two reviewed for range of motion.
  8. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 29, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain medications in a safe manner for one sampled resident (R254) of one reviewed for medication storage.
  9. D
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 29, 2023
    Inspectors wroteThis citation pertains to Intakes MI00138504 and MI00138662 Based on observation, interview, and record review, the facility failed to ensure that food was served in a palatable manner and at the preferred temperature for two residents (R9 and R116) of four residents reviewed for food palatability, resulting in dissatisfaction during meals.
October 9, 2023Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 19, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide activities of daily living care in a safe manner, for one resident (R701), resulting in a fall from bed with injury of a fractured vertebrae.

Fire safety inspections

28 fire safety citations on file: 4 on April 9, 2026, 5 on February 12, 2025, 19 on December 6, 2023.

Every fire safety citation28 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 9, 2026 · Corrected (the home has a date of correction)
  2. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 9, 2026 · Corrected (the home has a date of correction)
  3. E
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · April 9, 2026 · Corrected (the home has a date of correction)
  4. D
    Ensure proper usage of power strips and extension cords.
    K 920 · April 9, 2026 · Corrected (the home has a date of correction)
  5. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 12, 2025 · Corrected (the home has a date of correction)
  6. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 12, 2025 · Corrected (the home has a date of correction)
  7. F
    Provide a written emergency evacuation plan.
    K 711 · February 12, 2025 · Corrected (the home has a date of correction)
  8. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · February 12, 2025 · Corrected (the home has a date of correction)
  9. E
    Have properly sized and located compartments to protect residents from smoke.
    K 371 · February 12, 2025 · Corrected (the home has a date of correction)
  10. F
    Conduct testing and exercise requirements.
    E 39 · December 6, 2023 · Corrected (the home has a date of correction)
  11. F
    Provide properly protected cooking facilities.
    K 324 · December 6, 2023 · Corrected (the home has a date of correction)
  12. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · December 6, 2023 · Corrected (the home has a date of correction)
  13. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 6, 2023 · Corrected (the home has a date of correction)
  14. F
    Provide a written emergency evacuation plan.
    K 711 · December 6, 2023 · Corrected (the home has a date of correction)
  15. F
    Have simulated fire drills held at unexpected times.
    K 712 · December 6, 2023 · Corrected (the home has a date of correction)
  16. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 6, 2023 · Corrected (the home has a date of correction)
  17. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · December 6, 2023 · Corrected (the home has a date of correction)
  18. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · December 6, 2023 · Corrected (the home has a date of correction)
  19. E
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · December 6, 2023 · Corrected (the home has a date of correction)
  20. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · December 6, 2023 · Corrected (the home has a date of correction)
  21. E
    Have properly located and lighted "Exit" signs.
    K 293 · December 6, 2023 · Corrected (the home has a date of correction)
  22. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · December 6, 2023 · Corrected (the home has a date of correction)
  23. E
    Construct fire resistant interior walls.
    K 331 · December 6, 2023 · Corrected (the home has a date of correction)
  24. E
    Install an approved automatic sprinkler system.
    K 351 · December 6, 2023 · Corrected (the home has a date of correction)
  25. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · December 6, 2023 · Corrected (the home has a date of correction)
  26. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · December 6, 2023 · Corrected (the home has a date of correction)
  27. E
    Have proper medical gas storage and administration areas.
    K 923 · December 6, 2023 · Corrected (the home has a date of correction)
  28. D
    Have power receptacles that are properly grounded.
    K 912 · December 6, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
October 9, 2023Fine $15,593

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)3.403.993.86
Registered nurses0.600.780.69
All nursing staff on weekends2.973.503.42
Nurse aides1.85
Licensed practical nurses0.95
Nursing staff turnover (share who left in a year)32.2%44.1%45.8%
Registered nurse turnover34.6%39.2%42.9%
Administrators who left0

CMS expects 3.70 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.57 on weekdays and 2.97 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.51 in April to June 2025 to 3.40 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.400.603.572.97 1.4%0 of 90151
Oct to Dec 20253.710.633.883.27 1.0%0 of 92152
Jul to Sep 20253.620.613.783.19 0.8%0 of 92155
Apr to Jun 20253.510.683.673.10 1.1%0 of 91163
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Michigan

JobMedianMiddle halfEmployed
Michigan, all employers
CNAs (nursing assistants)$19.03$18.35 to $21.5943,290
LPNs and LVNs$31.47$29.83 to $35.5210,880
Registered nurses$45.34$39.46 to $49.74104,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
4.810.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.40.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.01.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.73.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.01.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
7.512.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.75.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
12.414.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.724.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.711.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.11.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.81.61.8

Owners and operators

Legal business name: METRO MAN II INC. CMS links this home to Optalis Health & Rehabilitation, a group of 36 nursing homes averaging 2.4 stars overall.

NameRoleTypeShareSince
Dunn, Charles5% or greater direct ownership interestIndividual100%02/01/2000
Dunn, CharlesCorporate officerIndividual02/01/2000
Optum Management Solutions. IncOperational/managerial controlOrganization02/01/2000
Colvin, WilliamOperational/managerial controlIndividual01/01/2025
Patel, RajanOperational/managerial controlIndividual02/01/2000
Shah, SarjuOperational/managerial controlIndividual01/01/2025
Sharon, RobertOperational/managerial controlIndividual05/13/2024
Wheeler, ChristineOperational/managerial controlIndividual01/01/2024
Shah, HemantIndividual is an owner, partner or trustee of any ADP of the SNFIndividual11/27/2025
Charles Westland LLCAdp of the SNFOrganization02/01/2000
Cliftonlarsonallen LLPAdp of the SNFOrganization01/01/2025
Optum Management Solutions. IncAdp of the SNFOrganization11/27/2025
Schlaupitz MadhavanAdp of the SNFOrganization01/01/2025
Conner, MarianneAdp of the SNFIndividual05/13/2024
Dunn, CharlesAdp of the SNFIndividual02/01/2000
Shah, SarjuAdp of the SNFIndividual11/27/2025
Sharon, RobertAdp of the SNFIndividual05/13/2024
Wheeler, ChristineAdp of the SNFIndividual11/27/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 17 problems in this area, most recently on July 1, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on April 9, 2026: "PASARR screening for Mental disorders or Intellectual Disabilities"
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on June 11, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on February 12, 2025: "Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.97 hours per resident per day, below the Michigan average of 3.50.

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is Four Seasons Nursing Center of Westland's Medicare star rating?
CMS rates Four Seasons Nursing Center of Westland 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Four Seasons Nursing Center of Westland get at its last inspection?
6 health deficiencies at the standard inspection on April 9, 2026. The Michigan average is 9.9.
Has Four Seasons Nursing Center of Westland been fined?
Yes. CMS lists 1 fine totaling $15,593 in the last three years.
Does Four Seasons Nursing Center of Westland accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Four Seasons Nursing Center of Westland?
CMS lists 18 owners and managers, and links the home to Optalis Health & Rehabilitation. Legal business name: METRO MAN II INC.

Sources

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