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Robinson Terrace

28652 State Highway 23, Stamford, NY 12167 · Delaware County · (607) 652-7521

120 certified beds, about 114 residents a day · For profit - Corporation · Medicare and Medicaid since 1967

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 335236 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 13, 2026, inspectors cited 6 health deficiencies (the New York average is 8.1, the national average 9.2).

None of its 16 health citations since October 2020 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.09 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.43 of those hours.

50.5% of nursing staff left within the year CMS measured (New York average 40.3%).

CMS links it to Upstate Services Group, an affiliated group of 17 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
5E
0F
Potential for minimal harm
0A
0B
0C
February 13, 2026Standard inspection, Complaint inspection · 6 citations
  1. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 28, 2026
    Inspectors wroteBased on observation, record review, and interviews conducted during the recertification survey, the facility did not ensure drugs and biologicals were labeled and stored in accordance with professional standards of practice for three of three (3 of 3) medication carts and one of two (1 of 2) medication rooms reviewed. Specifically, (a.) Five (5) bottles of eye drops had no open and or expiration dates; (b.) Five (5) insulin pens had no open dates; (c.) Two (2) vial of insulin and two (2) insulin pens had no open and or expiration dates; (d.) One (1) insulin pen had two open dates; (e.) Two (2) inhalers had no open and or expiration dates; (f.) One (1) bottle of Tuberculin Purified Protein Derivative (a sterile mixture of antigens used in the Mantoux skin test to detect Mycobacterium tuberculosis infection) had no open and or expiration date; [...]
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 2, 2026
    Inspectors wroteBased on record review and interviews during a recertification and abbreviated survey, the facility did not ensure that alleged violations involving abuse, were reported immediately, but not later than two (2) hours after the allegation was made, if the events that caused the allegation involved abuse or resulted in serious bodily injury, to officials (including to the State Agency). Additionally, the facility did not ensure a report of the results of all investigations were submitted to the State Agency, within five (5) working days of the incident, in accordance with State law for one (1) (Resident #125) of four (4) residents reviewed for abuse. [...]
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on observation, record review, and interviews conducted during the recertification survey, the facility did not develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights that included measurable objectives and timeframes to meet a resident's medical, nursing, mental, and psychosocial needs that were identified in the comprehensive assessment for two (2) (Residents #s 4 and 14) of 23 residents reviewed for Care Plans. Specifically, (a) Resident #4 did not have a person-centered care plan for pain, although they were receiving scheduled pain medication and were being monitored for pain, and (b) for Resident #14, a comprehensive care plan for hospice was not developed or implemented when the resident was admitted to hospice care on 12/29/2025. This is evidenced by: [...]
  4. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 12, 2026
    Inspectors wroteBased on the record review and interview conducted during the survey, the facility did not ensure that Resident #123 was free of a significant medication error. Specifically, two (2) prescribed anti-seizure medications, carbamazepine and primidone, were omitted after the resident's readmission from the hospital on [DATE]. The medications resumed after the resident experienced a seizure on 11/21/2022. Resident #123 was admitted to the facility with diagnosis of epilepsy (a chronic neurological disorder characterized by recurrent, unprovoked seizures caused by sudden, abnormal electrical activity in the brain); Post-polio syndrome (muscle and joint weakness and pain that gets worse over time), and other schizophrenia (a chronic, severe mental disorder characterized by a distorted interpretation of reality, including hallucinations, delusions, and disorganized thinking/behavior). [...]
  5. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 23, 2026
    Inspectors wroteBased on observation, record review, and interviews conducted during the survey, the facility did not ensure that resident menus were followed to meet the resident's' nutritional needs for two (2) (Resident #'s 10 and 11) of four (4) residents reviewed. Specifically, Resident #10 was not served an adequate portion of chicken on their meal tray, and Resident #11, who had a care plan of fluid deficit, did not receive tomato juice as listed on their meal ticket for two (2) observed meals. This is evidenced by: The facility policy titled Dietary Portion Control, revised 9/2025, documented that all foods served would follow standardized recipes and prescribed portion sizes to ensure nutritional adequacy, regulatory compliance, cost control, and resident satisfaction. The procedure included: #1.) standardized recipes: [...]
  6. D
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2026
    Inspectors wroteBased on observations, record review, and interviews conducted during the recertification survey and an abbreviated complaint survey, the facility did not ensure residents were provided food and drink that was palatable, flavorful, and/or at an appetizing temperature for two (2) of four (4) meals reviewed. Specifically, appetizing and palatable food was not served during a lunch meal on 2/02/2026, and diluted cranberry juice was served at a lunch meal on 2/10/2026. Additionally, six (6) residents (Residents #'s 10, 11, 36, 88, 96, 110) interviewed stated the food did not taste good. This is evidenced by: The facility policy titled, Dietary Menu Planning Policy, revised on 1/2026, documented menus were planned, reviewed, and approved by a Registered Dietitian to ensure nutritional adequacy, therapeutic accuracy, and resident satisfaction. [...]
March 2, 2023Standard inspection · 3 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 11, 2023
    Inspectors wroteBased on observation, interviews, and record review during the recertification survey dated 02/21/23 through 03/02/23, the facility did not ensure necessary housekeeping and maintenance services were provided to maintain a clean, sanitary, comfortable, and homelike environment for three (3) of 3 resident units and the Lobby. Specifically, wallpaper was ripped and curling at the seams and/or bubbling off the wall on the [NAME] Unit (Unit B), Courtyard Unit (Unit C), Mountainview Unit (Unit M), Lobby, and the corridor outside the Beauty Salon; walls were soiled with dirt and/or damaged with holes, scrapes or [NAME] marks, or had missing coving base on Unit B, Unit C and Unit M; on Unit C, the ceiling was peeling in the bathing suite and the kickplate on the outside wall of the nurse station was attached with duct tape; [...]
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 1, 2023
    Inspectors wroteBased on observation, record review, and interviews during the recertification survey dated 02/21/23 through 03/02/23, the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety in the main kitchen and three (3) of 3 unit kitchenettes. Specifically, in the main kitchen, the automatic dishwashing machine final rinse was 171 degrees Fahrenheit (F) at 37 pounds per square inch water pressure (psi); the concentration of Quaternary Ammonium Compound (QAC) used in the sanitizing rinse sink was found to be zero (0) parts per million (ppm); food temperature thermometers were not in calibration; food and non-food contact surfaces were not clean and in good repair; and the bulk food containers were not labeled; in the kitchenettes, the cabinets below the sinks were in disrepair, and refrigerators were not clean. [...]
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 1, 2023
    Inspectors wroteBased on record review and interview during the recertification survey on 2/21/2023 through 3/2/2023, the facility did not ensure development and implementation of comprehensive person-centered care plans for each resident, consistent with the residents rights, that included measurable objectives and timeframe's to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 5 (Resident #s 55, 73, 86, 96, and #100) of 23 residents reviewed for comprehensive care plans (CCPs). Specifically, for Resident #55, the facility did not ensure the CCP for Actual Alteration in skin integrity included resident specific goals and interventions and did not address compliance with positioning; for Resident #73, the facility did not ensure a CCP was developed to address the resident's pain; [...]
October 20, 2020Standard inspection · 7 citations
  1. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 18, 2020
    Inspectors wroteBased on record review and interview during a recertification survey, the facility did not esure that resident assessments accurately reflected the resident's status for 8 (Resident #'s 10, 43, 57, 70, 74, 85, 96, and #109) of 23 resident assessments reviewed. Specifically, for Resident #10, the facility did not ensure the Minimum Data Set (MDS) accurately reflected the resident's status related to pain management, for Resident #43, the facility did not ensure the Minimum Data Set (MDS) accurately documented the resident had a severe hearing impairment and did not utilize a hearing aid; for Resident #57, the facility did not ensure the MDS accurately reflected the resident was receiving dialysis care and services; for Resident #70, the facility did not ensure the MDS accurately reflected the resident had a fall with a major injury; [...]
  2. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 18, 2020
    Inspectors wroteBased on observation, record review and interviews during the recertification survey the facility did not develop and implement a comprehensive person-centered care plan for each resident, consistent with the residents rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 9 (Resident #'s 10, 57, 74, 75, 85, 100, 103, 104 and #313) of 23 residents reviewed for comprehensive care plans (CCPs). Specifically, for Resident #10, the facility did not ensure the CCP included resident specific and non-pharmacological interventions to address the resident's pain; for Resident #'s 100 and 104, did not ensure nutrition CCP's included resident specific information or interventions; [...]
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 18, 2020
    Inspectors wroteBased on record review and interviews during a recertification survey, the facility did not ensure (i) A resident received care, consistent with professional standards of practice, to prevent pressure ulcers and did not develop pressure ulcers unless the individual's clinical condition demonstrated that they were unavoidable; and (ii) A resident with pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 1 (Resident #109) of 3 residents reviewed for pressures ulcers. Specifically, for Resident #109, the facility did not ensure professional standards of practice for infection control were followed during a pressure ulcer dressing change; [...]
  4. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 18, 2020
    Inspectors wroteBased on record review and interviews during a recertification survey the facility did not ensure that it maintained acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the resident's clinical condition demonstrates that this is not possible or resident preferences indicate otherwise for one (Resident #75) of five residents reviewed for nutrition. Specifically for Resident #75, the facility did not identify and address an ongoing weight loss, and the Medical Doctor (MD) was informed of the resident's weight loss. This is evidenced by: Resident #75: The resident was admitted to the nursing home with diagnoses of dementia, left femur fracture and insomnia. The Minimum Data Set (MDS) dated [DATE], assessed the resident as having severely impaired cognitive skills for daily decision making. [...]
  5. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 18, 2020
    Inspectors wroteBased on record review, and interviews during a recertification survey the facility did not ensure that residents who require dialysis receive such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences, for one (Resident #57) of one resident reviewed for dialysis. Specifically, for Resident #57, the facility did not consistently provide ongoing monitoring for complications before and after dialysis treatments provided at a certified dialysis facility and did not consistently review the resident's dialysis communication book to provide ongoing communication and collaboration with the dialysis facility regarding dialysis care and services. This is evidenced by: Resident #57: [...]
  6. D
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    F770 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 18, 2020
    Inspectors wroteBased on record review and interviews during the recertification survey, the facility did not ensure laboratory services were obtained or provided timely to meet resident needs for 1 (Resident #57) of 2 residents reviewed for laboratory services. Specifically, for Resident #57, laboratory tests ordered by the physician were not completed according to the physician order. This was evidenced by: Resident #57: The resident was admitted to the facility with the diagnoses of end stage renal disease (ESRD), diabetes, and hyperlipidemia. The Minimum Data Set (MDS - an assessment tool) dated 8/31/2020 documented the resident was cognitively intact, could understand others and could make self understood. [...]
  7. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 18, 2020
    Inspectors wroteBased on observations, interviews and record reviews conducted during a recertification survey the facility did not ensure medical records were maintained in accordance with accepted professional standards of practice on one (Mountainside Unit) of three units. Specifically, the facility did not ensure 3 (Resident #'s 29, 43, and #109) of 9 resident records reviewed for accurate documentation were accurately documented; for Resident #29, the facility did not ensure a physician order for Norco Tablet 5-325 mg (Hydrocodone- Acetaminophen-narcotic pain medication) was discontinued when the order for Norco was renewed resulting in 2 orders for Norco listed on the Medication Administration Record (MAR); [...]

Fire safety inspections

21 fire safety citations on file: 8 on March 2, 2023, 5 on October 20, 2020, 8 on January 14, 2019.

Every fire safety citation21 citations
  1. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 2, 2023 · Corrected (the home has a date of correction)
  2. F
    Have elevators that firefighters can control in the event of a fire.
    K 531 · March 2, 2023 · Corrected (the home has a date of correction)
  3. E
    Provide properly protected cooking facilities.
    K 324 · March 2, 2023 · Corrected (the home has a date of correction)
  4. E
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · March 2, 2023 · Corrected (the home has a date of correction)
  5. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 2, 2023 · Corrected (the home has a date of correction)
  6. E
    Have simulated fire drills held at unexpected times.
    K 712 · March 2, 2023 · Corrected (the home has a date of correction)
  7. E
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · March 2, 2023 · Corrected (the home has a date of correction)
  8. E
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · March 2, 2023 · Corrected (the home has a date of correction)
  9. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · October 20, 2020 · Corrected (the home has a date of correction)
  10. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 20, 2020 · Corrected (the home has a date of correction)
  11. E
    Have elevators that firefighters can control in the event of a fire.
    K 531 · October 20, 2020 · Corrected (the home has a date of correction)
  12. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · October 20, 2020 · Corrected (the home has a date of correction)
  13. E
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · October 20, 2020 · Corrected (the home has a date of correction)
  14. E
    Have an enclosure around a vertical opening shaft.
    K 311 · January 14, 2019 · Corrected (the home has a date of correction)
  15. E
    Install an approved automatic sprinkler system.
    K 351 · January 14, 2019 · Corrected (the home has a date of correction)
  16. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · January 14, 2019 · Corrected (the home has a date of correction)
  17. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · January 14, 2019 · Corrected (the home has a date of correction)
  18. D
    Conduct testing and exercise requirements.
    E 39 · January 14, 2019 · Corrected (the home has a date of correction)
  19. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · January 14, 2019 · Corrected (the home has a date of correction)
  20. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 14, 2019 · Corrected (the home has a date of correction)
  21. C
    Establish staff and initial training requirements.
    E 37 · January 14, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew YorkUnited States
All nursing staff (RN, LPN and aides)3.093.633.86
Registered nurses0.430.710.69
All nursing staff on weekends2.553.183.42
Nurse aides1.89
Licensed practical nurses0.77
Nursing staff turnover (share who left in a year)50.5%40.3%45.8%
Registered nurse turnover37.5%39.8%42.9%
Administrators who left0

CMS expects 3.52 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.31 on weekdays and 2.55 on weekends, 23% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.03 in April to June 2025 to 3.09 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.090.433.312.55 6.8%0 of 90114
Oct to Dec 20253.020.493.262.43 3.4%0 of 92115
Jul to Sep 20253.080.483.342.40 2.9%0 of 92115
Apr to Jun 20253.030.513.272.45 3.8%0 of 91113
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New York, Jan to Mar 20263.550.683.723.139.8%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew YorkUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.014.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
3.40.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.71.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.03.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.31.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
10.112.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
9.26.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
11.313.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.820.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
23.79.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.71.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
5.41.41.8

Owners and operators

Legal business name: RTRNC LLC. CMS links this home to Upstate Services Group, a group of 17 nursing homes averaging 2 stars overall.

NameRoleTypeShareSince
Koenig, Uri5% or greater direct ownership interestIndividual60%05/01/2018
Steif, Efraim5% or greater direct ownership interestIndividual40%05/01/2018
Camerota, DavidDirect ownership interestIndividual05/01/2018
Koenig, UriManaging control - governing bodyIndividual05/01/2018
Bender, BridgetOperational/managerial controlIndividual11/30/2021
Jaganathan, DaisyOperational/managerial controlIndividual06/02/2025
Bender, BridgetAdp of the SNFIndividual11/30/2021
Camerota, DavidAdp of the SNFIndividual05/01/2018
Jaganathan, DaisyAdp of the SNFIndividual06/02/2025
Koenig, UriAdp of the SNFIndividual02/10/2017
Steif, EfraimAdp of the SNFIndividual02/10/2017

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on February 13, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on February 13, 2026: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on October 20, 2020: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on February 13, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.55 hours per resident per day, below the New York average of 3.18.

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Common questions

What is Robinson Terrace's Medicare star rating?
CMS rates Robinson Terrace 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Robinson Terrace get at its last inspection?
6 health deficiencies at the standard inspection on February 13, 2026. The New York average is 8.1.
Has Robinson Terrace been fined?
CMS lists no fines in the last three years.
Does Robinson Terrace accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Robinson Terrace?
CMS lists 11 owners and managers, and links the home to Upstate Services Group. Legal business name: RTRNC LLC.

Sources

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