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Upstate Services Group nursing homes
17 nursing homes with 3,058 beds in New York (17).
CMS affiliated entity 538 · data as of September 1, 2026
The group's record in brief
CMS links 17 certified nursing homes in 1 state to Upstate Services Group: 17 for profit, 0 nonprofit. 17 of them are certified for Medicaid.
Across the inspections on file, the group's homes carry 539 health citations; 27 citations were rated actual harm or immediate jeopardy, 12 of them immediate jeopardy. At their latest standard inspections the homes averaged 9.9 health deficiencies (national average 9.2).
5 homes in the group were fined in the last three years, $653,993 in all across 8 fines. Average nursing staff turnover across its homes was 50.6% (national 45.8%).
Staffing across the group
Daily payroll records from 17 homes in the group for January to March 2026, added up: hours worked by nursing staff divided by resident days. Weekend staffing ran 21% below weekdays.
| Hours per resident per day | This group | United States |
|---|---|---|
| All nursing staff | 3.40 | 3.75 |
| Registered nurses | 0.47 | 0.62 |
| Weekdays | 3.62 | 3.92 |
| Weekends | 2.86 | 3.33 |
| Share of nursing hours by contract staff | 5.2% | 5.3% |
Source: CMS Payroll Based Journal Daily Nurse Staffing. Weekend staffing in every state.
How the group's homes are rated
16 of its homes have a CMS overall rating. The national average is 3 stars. CMS's own chain averages: 2 overall, 2.1 health inspections, 2.6 staffing, 2.8 quality measures.
| Overall stars | Homes | |
|---|---|---|
| 5 of 5 | 1 | |
| 4 of 5 | 2 | |
| 3 of 5 | 1 | |
| 2 of 5 | 4 | |
| 1 of 5 | 8 |
Across the group: 27 citations rated actual harm or immediate jeopardy, and an average of 3.35 nursing staff hours per resident per day (national 3.86).
Every home in the group
Group membership is CMS's: homes it links to one affiliated entity through common owners or operators, from the Provider Information file.