Home / Pennsylvania / Scranton
Scranton Health Care Center
2933 McCarthy Street, Scranton, PA 18505 · Lackawanna County · (570) 341-6676
44 certified beds, about 39 residents a day · For profit - Corporation · Medicare and Medicaid since 2005
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 396095 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 18, 2026, inspectors cited 4 health deficiencies (the Pennsylvania average is 10, the national average 9.2).
None of its 23 health citations since September 2023 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $12,570 in the last three years; the largest was $12,570, and the latest is dated December 21, 2023.
Nurses and nurse aides worked 3.63 hours per resident per day, against 3.89 across Pennsylvania and 3.86 nationally. Registered nurses accounted for 0.81 of those hours.
37.2% of nursing staff left within the year CMS measured (Pennsylvania average 44.5%).
CMS links it to Saber Healthcare Group, an affiliated group of 126 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
409/23
111/23
1111/24
308/25
406/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 23 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
14D
7E
0F
Potential for minimal harm
0A
2B
0C
June 18, 2026Standard inspection · 4 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, review of select facility policy, and staff interview, it was determined the facility failed to maintain acceptable practices for the storage and service of food to prevent the potential for contamination and microbial growth in food, which increased the risk of food-borne illness in the food and nutrition services department.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on a review of clinical records, Resident Assessment Instrument (RAI) assessments, the RAI User's Manual, and staff interviews, it was determined the facility failed to ensure Minimum Data Set (MDS) assessments were completed accurately and within required federal timeframes for two of 15 residents reviewed (Residents 23 and 28). The facility failed to complete a required OBRA Discharge Assessment within the required timeframe and accurately document the resident's discharge information for one resident (Resident 23) and failed to ensure the MDS accurately reflected a resident's Level II Preadmission Screening and Resident Review (PASRR), status for one resident (Resident 28).
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, review of clinical records, review of facility policy, and staff interview, it was determined the facility failed to provide care and services consistently with accepted professional standards of nursing practice by failing to implement a physician-ordered bowel management protocol and notify the practitioner as directed for one of 15 residents reviewed (Resident 7).
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, a review of clinical records, the alternating air mattress manufacturer's instructions, select facility policies, and staff interviews, it was determined the facility failed to consistently implement physician-ordered and care-planned interventions to prevent the development of pressure injuries for one of 15 residents reviewed (Resident 14).
August 21, 2025Standard inspection · 3 citations
- D Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Inspectors wroteBased on clinical record review, facility policy review, observations, and staff and resident interviews, it was determined the facility failed to honor and incorporate the resident's expressed preferences and choices into the care planning process for one of 14 sampled residents (Resident 2).
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on review of the Resident Assessment Instrument (RAI) Manual, a review of clinical records, resident observation, and staff interviews, it was determined that the facility failed to complete an accurate Minimum Data Set (MDS, a federally mandated standardized assessment conducted at specific intervals to plan resident care) for one of 14 residents sampled (Resident 38).
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on review of clinical records, select facility policy and staff interviews it was determined the facility failed to develop and implement individualized pain management programs, consistent with professional standards of practice, to meet the pain management needs and attempt non-pharmacological interventions to alleviate pain prior to the administration of a narcotic pain medication prescribed on an as needed basis for one resident out of 14 residents reviewed (Resident 6).
November 1, 2024Standard inspection · 11 citations
- E Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on a review of the facility's abuse prohibition policy and procedures and facility documentation and staff interview, it was determined that the facility failed to implement measures to deter misappropriation of resident property by failing to thoroughly investigate potential misappropriation of resident property for two of 14 residents sampled (Resident 9 and 90).
- E Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on a review of clinical records, select facility policy and staff interviews it was determined the facility failed to develop and implement individualized measures for the toileting needs of three residents out of 14 sampled residents for bowel and bladder management (Residents 19, 34, and 20).
- E Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on clinical record review, select facility policy review and staff interview, it was determined the failed to reassess a resident's pain and repeated daily use of opioid pain medications prescribed on an as needed basis to ensure effective individualized pain management plans were developed and implemented for one of 14 residents sampled (Resident 9).
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on review of clinical records and staff interview, it was determined the facility failed to maintain accurate and complete clinical records, according to professional standards of practice for two residents out of 14 sampled (Resident 34 and 19).
- D Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wroteBased on a review of clinical records and staff interviews it was determined the facility failed to develop and implement an individualized discharge plan for one of 14 residents reviewed (Resident 33) to reflect the resident's discharge goals. Findings Include: Clinical record review revealed that Resident 33 was admitted to the facility on [DATE], with diagnoses to include dementia (a term for loss of memory, language and other thinking abilities that interfere with daily life). Review of an admission Minimum Data Set Assessment (MDS- a federally mandated standardized assessment process completed at specific intervals to plan resident care) dated August 21, 2024, indicated the resident had a BIMS (brief interview mental screener that aids in detecting cognitive impairment) score of 14 indicating she was cognitively intact. [...]
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on a review of clinical records, observations and staff and resident interview it was determined the facility failed to to demonstrate the consistent implementation of measures planned to prevent pressure sore development for one resident out of 14 sampled (Residents 34).
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Inspectors wroteBased on a review of clinical records and staff interview, it was determined the facility failed to develop and implement an individualized person-centered plan to address a resident's dementia-related behavioral symptoms for two out of 12 residents (Resident 34 and 33).
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on review of controlled drug records and select facility policy and staff interview, it was determined the facility failed to implement pharmacy procedures for reconciling controlled drugs and records accounting for their administration for two of 14 residents sampled (Resident 9 and 90).
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on clinical record and staff interview, it was determined the facility failed to ensure the presence of documented evidence of clinical necessity for administration of an antibiotic drug for one resident out of 14 sampled residents. (Resident 9).
- B Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on a review of clinical records and facility-initiated transfer notices and a staff interview, it was determined the facility failed to provide written notices of facility-initiated hospital transfers to the resident and their representative and failed to provide a copy of the notices to a representative of the Office of the State Long-Term Care Ombudsman for two residents out of the 14 sampled (Residents 9 and 23).
- B Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on a review of clinical records and select facility policy, staff and resident interviews, it was determined the facility failed to provide written notice of the facility's bed hold policy to a resident and the resident's representative upon the resident's transfer to the hospital for two residents out of 14 sampled (Residents 9 and 23).
November 9, 2023Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of clinical records, select facility policy and investigative reports, and staff interview, it was determined that the facility failed to ensure that one resident was free from sexual abuse out of 7 residents (Resident 1).
September 20, 2023Complaint inspection · 4 citations
- E Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Inspectors wroteBased on a review of clinical records and select facility policy and staff interviews, it was determined that the facility failed to demonstrate the inclusion of the resident and/or their interested representative in the development of the plan of care as evidenced by the facility's failure to invite a resident and/or their representative to attend care plan meetings for three of 10 sampled residents (Residents 1, 2, and 6).
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observations and staff interviews it was determined that the facility failed to maintain systematically organized, readily accessible and secured resident medical records and failed to safeguard medical record information against loss, destruction, or unauthorized use.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on clinical record review and staff interview, it was determined that the facility failed to incorporate the recommendations from the Pre-admission Screening and Resident Review (PASARR) level II determination and the PASRR evaluation report into a resident's assessment, care planning, and transitions of care for one of 10 residents reviewed (Resident 5)
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on clinical record review and staff interviews it was determined that the facility failed to ensure each resident was screened for a mental disorder (MD) or intellectual disability (ID) prior to admission and that individuals identified with MD or ID are evaluated and receive care and services in the most integrated setting appropriate to their needs by failing to conduct Pennsylvania Preadmission Screening Resident Review (PASRR) Level I identification form (PASRR Level I) for two of 10 residents reviewed (Residents 9 and 10).
Fire safety inspections
6 fire safety citations on file: 2 on June 18, 2026, 4 on August 21, 2025.
Every fire safety citation6 citations
- E Install corridor and hallway doors that block smoke.
- E Have generator or other power source capable of supplying service within 10 seconds.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Have properly located and lighted "Exit" signs.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Provide properly protected cooking facilities.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| December 21, 2023 | Fine | $12,570 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Pennsylvania | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.63 | 3.89 | 3.86 |
| Registered nurses | 0.81 | 0.79 | 0.69 |
| All nursing staff on weekends | 3.27 | 3.53 | 3.42 |
| Nurse aides | 2.02 | ||
| Licensed practical nurses | 0.80 | ||
| Nursing staff turnover (share who left in a year) | 37.2% | 44.5% | 45.8% |
| Registered nurse turnover | 20.0% | 39.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.57 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.77 on weekdays and 3.27 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.36 in April to June 2025 to 3.63 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.63 | 0.81 | 3.77 | 3.27 | 4.1% | 0 of 90 | 39 |
| Oct to Dec 2025 | 3.60 | 0.75 | 3.77 | 3.17 | 5.9% | 0 of 92 | 41 |
| Jul to Sep 2025 | 3.58 | 0.79 | 3.76 | 3.13 | 11.0% | 0 of 92 | 40 |
| Apr to Jun 2025 | 3.36 | 0.87 | 3.47 | 3.10 | 7.9% | 0 of 91 | 40 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Pennsylvania, Jan to Mar 2026 | 3.69 | 0.65 | 3.82 | 3.34 | 11.3% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Pennsylvania | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.5 | 16.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.3 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.5 | 1.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.9 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.9 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 18.2 | 17.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.8 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.4 | 17.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 11.5 | 22.5 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.1 | 9.5 | 12.0 |
Owners and operators
Legal business name: SCRANTON HEALTHCARE GROUP, INC.. CMS links this home to Saber Healthcare Group, a group of 126 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Wwbv Holdings LLC | 5% or greater indirect ownership interest | Organization | 100% | 09/30/2019 |
| Scranton Health Real Estate Group LLC | 5% or greater mortgage interest | Organization | 02/26/2021 | |
| Dodge, Nicholas | Corporate director | Individual | 10/01/2007 | |
| Rotell, Sarah | Corporate director | Individual | 07/10/2023 | |
| Volpe, Benjamin | Corporate director | Individual | 03/01/2019 | |
| Weisberg, William | Corporate director | Individual | 03/01/2019 | |
| Nicoluzakis, Gregory | Corporate officer | Individual | 03/01/2019 | |
| Volpe, Benjamin | Corporate officer | Individual | 03/01/2019 | |
| Weisberg, William | Corporate officer | Individual | 03/01/2019 | |
| Saber Governance LLC | Operational/managerial control | Organization | 09/01/2019 | |
| Shg Management LLC | Operational/managerial control | Organization | 09/01/2019 | |
| Sakalas, Lori | Operational/managerial control | Individual | 05/06/2024 | |
| Cibc Bank USA | Adp of the SNF | Organization | 02/26/2021 | |
| Citrin Cooperman Advisors LLC | Adp of the SNF | Organization | 10/01/2007 | |
| Rkl LLP | Adp of the SNF | Organization | 01/26/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on June 18, 2026: "Ensure each resident receives an accurate assessment."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on June 18, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on August 21, 2025: "Allow resident to participate in the development and implementation of his or her person-centered plan of care."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on November 1, 2024: "Protect each resident from the wrongful use of the resident's belongings or money."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.27 hours per resident per day, below the Pennsylvania average of 3.53.
Other nursing homes nearby
- Oak Ridge Rehabilitation & Healthcare Center Taylor, 1.5 mi · 1 of 5 stars · 61 citations
- Linwood Nursing and Rehabilitation Center Scranton, 1.7 mi · 1 of 5 stars · 61 citations
- Gino J Merli Veterans Center Scranton, 2.6 mi · 5 of 5 stars · 6 citations
- Elan Skilled Nursing and Rehab, a Jewish Senior Li Scranton, 2.9 mi · 1 of 5 stars · 32 citations
- Embassy of Scranton Scranton, 3.1 mi · 1 of 5 stars · 100 citations
- Dunmore Health Care Center Dunmore, 4.1 mi · 3 of 5 stars · 33 citations
- Allied Services Transitional Rehab Unit Scranton, 4.5 mi · 5 of 5 stars · 6 citations
- Allied Services Skilled Nursing Center Scranton, 4.5 mi · 3 of 5 stars · 24 citations
Pennsylvania contacts for a concern about a nursing home
These are the official offices in Pennsylvania. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Pennsylvania Department of Health, Division of Nursing Care Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Pennsylvania Long-Term Care Ombudsman Program, Department of Aging, 717-783-8975. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Pennsylvania Department of Health Nursing Care Facility Locator, where Pennsylvania publishes its own records on licensed homes.
Common questions
- What is Scranton Health Care Center's Medicare star rating?
- CMS rates Scranton Health Care Center 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Scranton Health Care Center get at its last inspection?
- 4 health deficiencies at the standard inspection on June 18, 2026. The Pennsylvania average is 10.
- Has Scranton Health Care Center been fined?
- Yes. CMS lists 1 fine totaling $12,570 in the last three years.
- Does Scranton Health Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Scranton Health Care Center?
- CMS lists 15 owners and managers, and links the home to Saber Healthcare Group. Legal business name: SCRANTON HEALTHCARE GROUP, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.