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Home / Illinois / Orland Park

Smith Crossing

10501 Emilie Lane, Orland Park, IL 60467 · Cook County · (708) 326-2300

92 certified beds, about 81 residents a day · Non profit - Corporation · Medicare and Medicaid since 2007

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 146110 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 18, 2025, inspectors cited 10 health deficiencies (the Illinois average is 12.6, the national average 9.2).

Of 31 health citations since August 2023, 3 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $30,713 in the last three years; the largest was $30,713, and the latest is dated June 18, 2025.

Nurses and nurse aides worked 5.43 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 1.29 of those hours.

54.1% of nursing staff left within the year CMS measured (Illinois average 44.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 31 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
20D
7E
1F
Potential for minimal harm
0A
0B
0C
March 12, 2026Complaint inspection · 1 citation
  1. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 24, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure that a Licensed Practical Nurse (LPN) had training/certification to infuse an intravenous (IV) medication. This applies to 1 of 1 resident (R1) reviewed for IV medication administration in the sample of 3.
June 18, 2025Standard inspection · 10 citations
  1. G
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent the development of an unstageable pressure ulcer for a resident at moderate risk for skin breakdown. This failure led to a resident requiring skin grafting. This applies to 1 of 4 residents (R59) reviewed for pressure ulcers in a sample of 21.
  2. E
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 5, 2025
    Inspectors wrote2. R13's progress notes show the following: On 12/30/24 at 9:14 PM at 6 PM, (R13) observed supine on floor near window. Limb shortening noted to LLE (Left Lower Extremity). (R13) complained of pain to RLE (Right Lower Extremity), but unable to rate pain using number scale. This nurse called 911 and notified dispatch of unwitnessed fall. Called Fire Department. EMT (Emergency Medical Technician) arrived. (R13) sent to hospital emergency room. On 12/30/24 at 11:14 PM, (R13) admitted to ICU (Intensive Care Unit) with a diagnosis of subdural hematoma. On 12/31/24 at 7:56 PM, (R13) returned from hospital with POA (Power of Attorney) at bedside via stretcher with ambulance services. On 3/21/25 at 10:12 PM, Writer was called to (R13)'s room by the CNA (Certified Nursing Assistant). Writer observed (R13) sitting on the side of the bed on the floor. (R13) was bleeding from her head. [...]
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 5, 2025
    Inspectors wrote4. On 6/16/25, at 9:30 AM, R330 was resting on her bed and just had a bowel movement on the bed pan. V22 (CNA) provided peri-care with the assistance of V21 (Nurse). V22 cleaned R330's back perineum, removed the bed pan, emptied the stool into the toilet, returned to R330, and continued to clean R330's frontal perineum. V21 and V22 applied a clean incontinence brief and assisted to reposition R330. V22 changed her gloves in between all these tasks without performing hand hygiene. On 6/17/25, at 11:01 AM, V2 (DON) stated the staff must perform hand hygiene and change gloves in between tasks, such as dirty to clean tasks, to prevent cross contamination and spread of infection. Facility's Policy and Procedure for Hand Hygiene dated December 2024, shows: Policy: All staff will perform proper hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. [...]
  4. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a dignified dining experience. This applies to 1 resident (R26) reviewed for dignity in a sample of 21.
  5. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident's medical records were in agreement with his wishes for his advance directives. This applies to 1 of 6 residents reviewed for advance directives in a sample of 21.
  6. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a safe and homelike environment. This applies to 2 of 2 residents (R2, R22) reviewed for environment in a sample of 21.
  7. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide ADL (Activities of Daily Living) care to meet the needs of the residents. This applies to 3 of 3 residents (R54, R59 & R60) reviewed for ADLs care in a sample of 21.
  8. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide peri-care in a manner that would prevent urinary tract infection, and failed to ensure that urinary catheter drainage bags are not touching the floor. This applies to 4 of 4 residents (R59, R128, R227, R330) reviewed for peri-care and catheter care in the sample of 21.
  9. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain orders for gastrostomy tube (g-tube) flushes. This applies to 2 of 2 residents (R64, R70) reviewed for gastrostomy tube in the sample of 21.
  10. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that medications were administered as prescribed by the physician. There were 26 medication opportunities with 5 errors, resulting to 19.23% error rate. This applies to 2 of the 5 residents (R19, R70) reviewed for medication administration in the sample of 21.
May 29, 2025Complaint inspection · 1 citation
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 4, 2025
    Inspectors wroteBased on interview and record review, the facility failed to follow their policy to document complete assessments of pressure ulcers. This applies to 3 of 3 residents (R1, R2, and R3) reviewed for pressure ulcers in the sample of 8.
April 30, 2025Complaint inspection · 3 citations
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to ensure that a cognitively impaired resident received treatment and care in accordance with professional standards of practice for 1 of 4 residents (R2) reviewed for nursing care and services. This failure resulted in staff pulling on R2's contracted arm while turning resident in bed that caused R2 to experience moderate to severe pain to her left arm and was subsequently diagnosed with a fracture to the left humeral head (upper arm).
  2. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to implement effective fall interventions to minimize the risk of falls, failed to ensure current fall interventions were in place for a resident at risk for falls, and failed to provide adequate supervision to prevent repeated falls with or without significant injury for 3 of 4 residents (R1, R3, R4) reviewed for accidents and supervision in a sample size of 4. This failure resulted in R4, who is a high fall risk with repeated falls, being observed without current fall preventative interventions in place; and resulted in R1 and R3 who had repeated falls and subsequently were emergently transferred to the hospital after a fall incident for treatment of a cervical neck fracture and facial abrasion (R1) and closure of a head laceration with staples (R3).
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 16, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to recognize an injury of unknown origin as a suspected allegation of abuse and failed to report an allegation of abuse to the administrator. This failure applies to 1 of 1 resident (R2) reviewed for abuse in a sample of 4.
June 28, 2024Standard inspection · 9 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 15, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the kitchen staff performed hand hygiene before handling clean dishes, and failed to ensure staff contained their hair during food preparation. This applies to 74 of 75 residents that consume food from the kitchen.
  2. E
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 15, 2024
    Inspectors wroteBased on observations, interviews, and record reviews the facility failed to provide privacy during personal cares. This applies to 4 residents (R29, R45, R117, & R418) reviewed for privacy in a sample of 20.
  3. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 15, 2024
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to appropriately store medications and biologicals safely for 6 residents (R44, R15, R18, R45, R47, R6 and R418) in a sample of 20.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 15, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to post and follow isolation precautions for residents under isolation; failed to perform hand hygiene during meal service, toileting, wound care, and incontinence care; and failed to safely handle soiled linen. This applies to 8 of 8 residents (R23, R29, R43, R44, R45, R117, R167, R418) reviewed for infection control in a sample of 20.
  5. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 15, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to assess whether a resident was able to administer medications independently. This applies to 1 of 1 resident (R419) reviewed for self-administration of medications in a sample of 20.
  6. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 15, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide the facility's bed hold and bed payment policy in writing to a resident and their representative before transferring to the hospital. This applies to 1 of 3 residents (R66) reviewed for discharge in a sample of 20.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 15, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide wound dressing changes as per physician's order. This applies to 1 of 4 residents (R64) reviewed for skin conditions in a sample of 20.
  8. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 15, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to store oxygen cylinders in a manner to prevent possible explosion hazards, and failed to transfer a resident using a gait belt. This applies to 4 of 4 residents (R25, R59, R64 and R418) reviewed for safety hazards in a sample of 20.
  9. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 15, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident received oxygen therapy consistent with how the device was designed to deliver it per physician orders. This applies to 1 of 4 residents (R15) reviewed for respiratory care in a sample of 20. On 6/25/24 at 12:14 PM, R15 was sitting at a table in the dining room with her nasal cannula crooked on her face; one nasal prong was in her right nostril and the other nasal prong was next to her right nostril on her right cheek. Her nasal cannula tubing was connected to a portable oxygen delivery device that was flashing orange with message no breathing detected, please check cannula. Surveyor counted R15's respiratory rate at 32 breaths per minute. Surveyor asked R15 if she was feeling and breathing okay and R15 did not answer. R15 was breathing fast, but she was not mouth breathing or gasping for air. [...]
August 17, 2023Standard inspection · 7 citations
  1. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 1, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to label and date medications after it was opened to determine expiration dates. This applies to 4 of 6 residents (R15, R57, R58, R59) reviewed for labeling and storage of medications.
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 1, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow standard infection control practices regarding hand hygiene and changing of gloves during provisions of peri-care. This applies to 4 of 20 residents (R12, R32, R57, R67) reviewed for infection control in the sample of 20. 1. On 8/14/23 at 1:38 PM, V26 (Certified Nursing Assistant/CNA) rendered peri-care to R57. V26 cleaned R57's perineum from front to back and applied a new incontinence brief while wearing the same gloves. Afterwards, V26 changed her gloves without hand hygiene. She assisted to reposition R57 and R57's indwelling urinary catheter, then placed a blanket on top of R57. 2. On 8/15/23 at 1:04 PM, V27 and V28 (Both CNAs) rendered incontinence care to R12 who was wet with urine and had a bowel movement. [...]
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 1, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent, identify, and manage a residents facility acquired pressure ulcer. This applies to 1 of 5 residents (R17) in the sample of 20.
  4. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 1, 2023
    Inspectors wroteBased on observation and interview the facility failed to ensure the correct placement of a gastrostomy tube before administering medication and fluids through it. This applies to 1 of 1 (R58) resident reviewed for gastrostomy tubes.
  5. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 1, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide Peripherally Inserted Central Catheter (PICC) care. This applies to 1 of 1 resident (R42) in the sample of 20.
  6. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 31, 2023
    Inspectors wroteBased on observation and interview the facility failed to ensure that oxygen was delivered to a resident at the rate prescribed by the physician. This applies to 1 of 1 (R23) resident reviewed for oxygen therapy.
  7. D
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 18, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to serve pureed diet with the consistency as per policy guidance. This applies to 2 of 2 residents (R224 and R225) reviewed for pureed diets in the sample of 20.

Fire safety inspections

14 fire safety citations on file: 4 on June 18, 2025, 9 on June 28, 2024, 1 on August 17, 2023.

Every fire safety citation14 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 18, 2025 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 18, 2025 · Corrected (the home has a date of correction)
  3. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · June 18, 2025 · Corrected (the home has a date of correction)
  4. E
    Have proper medical gas storage and administration areas.
    K 923 · June 18, 2025 · Corrected (the home has a date of correction)
  5. F
    Have properly located and lighted "Exit" signs.
    K 293 · June 28, 2024 · Corrected (the home has a date of correction)
  6. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 28, 2024 · Corrected (the home has a date of correction)
  7. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 28, 2024 · Corrected (the home has a date of correction)
  8. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · June 28, 2024 · Corrected (the home has a date of correction)
  9. E
    Provide properly protected cooking facilities.
    K 324 · June 28, 2024 · Corrected (the home has a date of correction)
  10. E
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · June 28, 2024 · Corrected (the home has a date of correction)
  11. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · June 28, 2024 · Corrected (the home has a date of correction)
  12. E
    Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    K 361 · June 28, 2024 · Corrected (the home has a date of correction)
  13. E
    Have restrictions on the use of portable space heaters.
    K 781 · June 28, 2024 · Corrected (the home has a date of correction)
  14. E
    Install an approved automatic sprinkler system.
    K 351 · August 17, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
June 18, 2025Fine $30,713
June 18, 2025Payment Denial 4 days from July 11, 2025

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIllinoisUnited States
All nursing staff (RN, LPN and aides)5.433.453.86
Registered nurses1.290.720.69
All nursing staff on weekends5.073.073.42
Nurse aides3.24
Licensed practical nurses0.91
Nursing staff turnover (share who left in a year)54.1%44.5%45.8%
Registered nurse turnover46.9%41.8%42.9%
Administrators who left1

CMS expects 3.86 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.58 on weekdays and 5.07 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.56 in April to June 2025 to 5.43 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.431.295.585.07 16.6%0 of 9081
Oct to Dec 20255.421.465.664.80 15.2%0 of 9277
Jul to Sep 20255.611.415.874.96 15.2%0 of 9278
Apr to Jun 20255.561.445.804.95 13.7%0 of 9178
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Illinois, Jan to Mar 20263.260.653.402.925.4%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIllinoisUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
26.613.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.60.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.21.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.43.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.12.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
30.514.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.54.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
36.121.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
26.526.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.213.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.12.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.62.21.8

Owners and operators

Legal business name: WASHINGTON & JANE SMITH COMMUNITY - ORLAND PARK.

NameRoleTypeShareSince
Anello, AndrewManaging control - governing bodyIndividual09/01/1999
Barrett, ThomasManaging control - governing bodyIndividual09/01/2020
Haskins, AnnManaging control - governing bodyIndividual02/01/2014
Huguelet, MichaelManaging control - governing bodyIndividual09/08/2022
Lane, KevinManaging control - governing bodyIndividual11/01/2018
Philip-Kuli, JuliaManaging control - governing bodyIndividual09/14/2023
Ruzich, CaroleManaging control - governing bodyIndividual09/12/2014
Ryan, MonicaManaging control - governing bodyIndividual09/01/2020
Araiza, EmaCorporate officerIndividual09/01/2013
Marneris, RaymondCorporate officerIndividual09/01/2012
McGee, KevinOperational/managerial controlIndividual09/01/2012
Tang, Ming YengLimited partnership interestIndividual10/01/2012
Anello, AndrewTrustee of the SNFIndividual09/01/1999
Barrett, ThomasTrustee of the SNFIndividual09/01/2020
Haskins, AnnTrustee of the SNFIndividual02/01/2014
Huguelet, MichaelTrustee of the SNFIndividual09/08/2022
Lane, KevinTrustee of the SNFIndividual11/01/2018
Philip-Kuli, JuliaTrustee of the SNFIndividual09/14/2023
Ruzich, CaroleTrustee of the SNFIndividual09/12/2014
Ryan, MonicaTrustee of the SNFIndividual09/01/2020
The Washington and Jane Smith HomeAdp of the SNFOrganization10/31/2000
Anello, AndrewAdp of the SNFIndividual09/01/1999
Araiza, EmaAdp of the SNFIndividual09/01/2013
Barrett, ThomasAdp of the SNFIndividual09/01/2020
Haskins, AnnAdp of the SNFIndividual02/01/2014
Huguelet, MichaelAdp of the SNFIndividual09/08/2022
Lane, KevinAdp of the SNFIndividual11/01/2018
Marneris, RaymondAdp of the SNFIndividual01/23/2025
McGee, KevinAdp of the SNFIndividual09/01/2012
Philip-Kuli, JuliaAdp of the SNFIndividual09/14/2023
Ruzich, CaroleAdp of the SNFIndividual09/12/2014
Ryan, MonicaAdp of the SNFIndividual09/01/2020
Tang, Ming YengAdp of the SNFIndividual01/28/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 15 problems in this area, most recently on March 12, 2026: "Provide for the safe, appropriate administration of IV fluids for a resident when needed."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on June 18, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on June 18, 2025: "Provide and implement an infection prevention and control program."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on June 18, 2025: "Ensure medication error rates are not 5 percent or greater."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Smith Crossing's Medicare star rating?
CMS rates Smith Crossing 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Smith Crossing get at its last inspection?
10 health deficiencies at the standard inspection on June 18, 2025. The Illinois average is 12.6.
Has Smith Crossing been fined?
Yes. CMS lists 1 fine totaling $30,713 in the last three years.
Does Smith Crossing accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Smith Crossing?
CMS lists 33 owners and managers. Legal business name: WASHINGTON & JANE SMITH COMMUNITY - ORLAND PARK.

Sources

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