Smith Crossing
10501 Emilie Lane, Orland Park, IL 60467 · Cook County · (708) 326-2300
92 certified beds, about 81 residents a day · Non profit - Corporation · Medicare and Medicaid since 2007
CMS Care Compare ratings, data as of September 1, 2026 · CCN 146110 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 18, 2025, inspectors cited 10 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 31 health citations since August 2023, 3 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $30,713 in the last three years; the largest was $30,713, and the latest is dated June 18, 2025.
Nurses and nurse aides worked 5.43 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 1.29 of those hours.
54.1% of nursing staff left within the year CMS measured (Illinois average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 31 health citations on file.
March 12, 2026Complaint inspection · 1 citation
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on interview and record review, the facility failed to ensure that a Licensed Practical Nurse (LPN) had training/certification to infuse an intravenous (IV) medication. This applies to 1 of 1 resident (R1) reviewed for IV medication administration in the sample of 3.
June 18, 2025Standard inspection · 10 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent the development of an unstageable pressure ulcer for a resident at moderate risk for skin breakdown. This failure led to a resident requiring skin grafting. This applies to 1 of 4 residents (R59) reviewed for pressure ulcers in a sample of 21.
- E Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wrote2. R13's progress notes show the following: On 12/30/24 at 9:14 PM at 6 PM, (R13) observed supine on floor near window. Limb shortening noted to LLE (Left Lower Extremity). (R13) complained of pain to RLE (Right Lower Extremity), but unable to rate pain using number scale. This nurse called 911 and notified dispatch of unwitnessed fall. Called Fire Department. EMT (Emergency Medical Technician) arrived. (R13) sent to hospital emergency room. On 12/30/24 at 11:14 PM, (R13) admitted to ICU (Intensive Care Unit) with a diagnosis of subdural hematoma. On 12/31/24 at 7:56 PM, (R13) returned from hospital with POA (Power of Attorney) at bedside via stretcher with ambulance services. On 3/21/25 at 10:12 PM, Writer was called to (R13)'s room by the CNA (Certified Nursing Assistant). Writer observed (R13) sitting on the side of the bed on the floor. (R13) was bleeding from her head. [...]
- E Provide and implement an infection prevention and control program.
Inspectors wrote4. On 6/16/25, at 9:30 AM, R330 was resting on her bed and just had a bowel movement on the bed pan. V22 (CNA) provided peri-care with the assistance of V21 (Nurse). V22 cleaned R330's back perineum, removed the bed pan, emptied the stool into the toilet, returned to R330, and continued to clean R330's frontal perineum. V21 and V22 applied a clean incontinence brief and assisted to reposition R330. V22 changed her gloves in between all these tasks without performing hand hygiene. On 6/17/25, at 11:01 AM, V2 (DON) stated the staff must perform hand hygiene and change gloves in between tasks, such as dirty to clean tasks, to prevent cross contamination and spread of infection. Facility's Policy and Procedure for Hand Hygiene dated December 2024, shows: Policy: All staff will perform proper hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. [...]
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a dignified dining experience. This applies to 1 resident (R26) reviewed for dignity in a sample of 21.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident's medical records were in agreement with his wishes for his advance directives. This applies to 1 of 6 residents reviewed for advance directives in a sample of 21.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a safe and homelike environment. This applies to 2 of 2 residents (R2, R22) reviewed for environment in a sample of 21.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide ADL (Activities of Daily Living) care to meet the needs of the residents. This applies to 3 of 3 residents (R54, R59 & R60) reviewed for ADLs care in a sample of 21.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide peri-care in a manner that would prevent urinary tract infection, and failed to ensure that urinary catheter drainage bags are not touching the floor. This applies to 4 of 4 residents (R59, R128, R227, R330) reviewed for peri-care and catheter care in the sample of 21.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain orders for gastrostomy tube (g-tube) flushes. This applies to 2 of 2 residents (R64, R70) reviewed for gastrostomy tube in the sample of 21.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that medications were administered as prescribed by the physician. There were 26 medication opportunities with 5 errors, resulting to 19.23% error rate. This applies to 2 of the 5 residents (R19, R70) reviewed for medication administration in the sample of 21.
May 29, 2025Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on interview and record review, the facility failed to follow their policy to document complete assessments of pressure ulcers. This applies to 3 of 3 residents (R1, R2, and R3) reviewed for pressure ulcers in the sample of 8.
April 30, 2025Complaint inspection · 3 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interviews and record review, the facility failed to ensure that a cognitively impaired resident received treatment and care in accordance with professional standards of practice for 1 of 4 residents (R2) reviewed for nursing care and services. This failure resulted in staff pulling on R2's contracted arm while turning resident in bed that caused R2 to experience moderate to severe pain to her left arm and was subsequently diagnosed with a fracture to the left humeral head (upper arm).
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interviews, and record review, the facility failed to implement effective fall interventions to minimize the risk of falls, failed to ensure current fall interventions were in place for a resident at risk for falls, and failed to provide adequate supervision to prevent repeated falls with or without significant injury for 3 of 4 residents (R1, R3, R4) reviewed for accidents and supervision in a sample size of 4. This failure resulted in R4, who is a high fall risk with repeated falls, being observed without current fall preventative interventions in place; and resulted in R1 and R3 who had repeated falls and subsequently were emergently transferred to the hospital after a fall incident for treatment of a cervical neck fracture and facial abrasion (R1) and closure of a head laceration with staples (R3).
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews and record review, the facility failed to recognize an injury of unknown origin as a suspected allegation of abuse and failed to report an allegation of abuse to the administrator. This failure applies to 1 of 1 resident (R2) reviewed for abuse in a sample of 4.
June 28, 2024Standard inspection · 9 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the kitchen staff performed hand hygiene before handling clean dishes, and failed to ensure staff contained their hair during food preparation. This applies to 74 of 75 residents that consume food from the kitchen.
- E Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on observations, interviews, and record reviews the facility failed to provide privacy during personal cares. This applies to 4 residents (R29, R45, R117, & R418) reviewed for privacy in a sample of 20.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to appropriately store medications and biologicals safely for 6 residents (R44, R15, R18, R45, R47, R6 and R418) in a sample of 20.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to post and follow isolation precautions for residents under isolation; failed to perform hand hygiene during meal service, toileting, wound care, and incontinence care; and failed to safely handle soiled linen. This applies to 8 of 8 residents (R23, R29, R43, R44, R45, R117, R167, R418) reviewed for infection control in a sample of 20.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview, and record review, the facility failed to assess whether a resident was able to administer medications independently. This applies to 1 of 1 resident (R419) reviewed for self-administration of medications in a sample of 20.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interview and record review, the facility failed to provide the facility's bed hold and bed payment policy in writing to a resident and their representative before transferring to the hospital. This applies to 1 of 3 residents (R66) reviewed for discharge in a sample of 20.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide wound dressing changes as per physician's order. This applies to 1 of 4 residents (R64) reviewed for skin conditions in a sample of 20.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to store oxygen cylinders in a manner to prevent possible explosion hazards, and failed to transfer a resident using a gait belt. This applies to 4 of 4 residents (R25, R59, R64 and R418) reviewed for safety hazards in a sample of 20.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident received oxygen therapy consistent with how the device was designed to deliver it per physician orders. This applies to 1 of 4 residents (R15) reviewed for respiratory care in a sample of 20. On 6/25/24 at 12:14 PM, R15 was sitting at a table in the dining room with her nasal cannula crooked on her face; one nasal prong was in her right nostril and the other nasal prong was next to her right nostril on her right cheek. Her nasal cannula tubing was connected to a portable oxygen delivery device that was flashing orange with message no breathing detected, please check cannula. Surveyor counted R15's respiratory rate at 32 breaths per minute. Surveyor asked R15 if she was feeling and breathing okay and R15 did not answer. R15 was breathing fast, but she was not mouth breathing or gasping for air. [...]
August 17, 2023Standard inspection · 7 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to label and date medications after it was opened to determine expiration dates. This applies to 4 of 6 residents (R15, R57, R58, R59) reviewed for labeling and storage of medications.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow standard infection control practices regarding hand hygiene and changing of gloves during provisions of peri-care. This applies to 4 of 20 residents (R12, R32, R57, R67) reviewed for infection control in the sample of 20. 1. On 8/14/23 at 1:38 PM, V26 (Certified Nursing Assistant/CNA) rendered peri-care to R57. V26 cleaned R57's perineum from front to back and applied a new incontinence brief while wearing the same gloves. Afterwards, V26 changed her gloves without hand hygiene. She assisted to reposition R57 and R57's indwelling urinary catheter, then placed a blanket on top of R57. 2. On 8/15/23 at 1:04 PM, V27 and V28 (Both CNAs) rendered incontinence care to R12 who was wet with urine and had a bowel movement. [...]
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent, identify, and manage a residents facility acquired pressure ulcer. This applies to 1 of 5 residents (R17) in the sample of 20.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation and interview the facility failed to ensure the correct placement of a gastrostomy tube before administering medication and fluids through it. This applies to 1 of 1 (R58) resident reviewed for gastrostomy tubes.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide Peripherally Inserted Central Catheter (PICC) care. This applies to 1 of 1 resident (R42) in the sample of 20.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation and interview the facility failed to ensure that oxygen was delivered to a resident at the rate prescribed by the physician. This applies to 1 of 1 (R23) resident reviewed for oxygen therapy.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, interview, and record review the facility failed to serve pureed diet with the consistency as per policy guidance. This applies to 2 of 2 residents (R224 and R225) reviewed for pureed diets in the sample of 20.
Fire safety inspections
14 fire safety citations on file: 4 on June 18, 2025, 9 on June 28, 2024, 1 on August 17, 2023.
Every fire safety citation14 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Have proper medical gas storage and administration areas.
- F Have properly located and lighted "Exit" signs.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Provide properly protected cooking facilities.
- E Install a fire alarm system that can be heard throughout the facility.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
- E Have restrictions on the use of portable space heaters.
- E Install an approved automatic sprinkler system.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 18, 2025 | Fine | $30,713 |
| June 18, 2025 | Payment Denial | 4 days from July 11, 2025 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.43 | 3.45 | 3.86 |
| Registered nurses | 1.29 | 0.72 | 0.69 |
| All nursing staff on weekends | 5.07 | 3.07 | 3.42 |
| Nurse aides | 3.24 | ||
| Licensed practical nurses | 0.91 | ||
| Nursing staff turnover (share who left in a year) | 54.1% | 44.5% | 45.8% |
| Registered nurse turnover | 46.9% | 41.8% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.86 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.58 on weekdays and 5.07 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.56 in April to June 2025 to 5.43 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.43 | 1.29 | 5.58 | 5.07 | 16.6% | 0 of 90 | 81 |
| Oct to Dec 2025 | 5.42 | 1.46 | 5.66 | 4.80 | 15.2% | 0 of 92 | 77 |
| Jul to Sep 2025 | 5.61 | 1.41 | 5.87 | 4.96 | 15.2% | 0 of 92 | 78 |
| Apr to Jun 2025 | 5.56 | 1.44 | 5.80 | 4.95 | 13.7% | 0 of 91 | 78 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 26.6 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.6 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.2 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.4 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.1 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 30.5 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.5 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 36.1 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.5 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.2 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.2 | 1.8 |
Owners and operators
Legal business name: WASHINGTON & JANE SMITH COMMUNITY - ORLAND PARK.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Anello, Andrew | Managing control - governing body | Individual | 09/01/1999 | |
| Barrett, Thomas | Managing control - governing body | Individual | 09/01/2020 | |
| Haskins, Ann | Managing control - governing body | Individual | 02/01/2014 | |
| Huguelet, Michael | Managing control - governing body | Individual | 09/08/2022 | |
| Lane, Kevin | Managing control - governing body | Individual | 11/01/2018 | |
| Philip-Kuli, Julia | Managing control - governing body | Individual | 09/14/2023 | |
| Ruzich, Carole | Managing control - governing body | Individual | 09/12/2014 | |
| Ryan, Monica | Managing control - governing body | Individual | 09/01/2020 | |
| Araiza, Ema | Corporate officer | Individual | 09/01/2013 | |
| Marneris, Raymond | Corporate officer | Individual | 09/01/2012 | |
| McGee, Kevin | Operational/managerial control | Individual | 09/01/2012 | |
| Tang, Ming Yeng | Limited partnership interest | Individual | 10/01/2012 | |
| Anello, Andrew | Trustee of the SNF | Individual | 09/01/1999 | |
| Barrett, Thomas | Trustee of the SNF | Individual | 09/01/2020 | |
| Haskins, Ann | Trustee of the SNF | Individual | 02/01/2014 | |
| Huguelet, Michael | Trustee of the SNF | Individual | 09/08/2022 | |
| Lane, Kevin | Trustee of the SNF | Individual | 11/01/2018 | |
| Philip-Kuli, Julia | Trustee of the SNF | Individual | 09/14/2023 | |
| Ruzich, Carole | Trustee of the SNF | Individual | 09/12/2014 | |
| Ryan, Monica | Trustee of the SNF | Individual | 09/01/2020 | |
| The Washington and Jane Smith Home | Adp of the SNF | Organization | 10/31/2000 | |
| Anello, Andrew | Adp of the SNF | Individual | 09/01/1999 | |
| Araiza, Ema | Adp of the SNF | Individual | 09/01/2013 | |
| Barrett, Thomas | Adp of the SNF | Individual | 09/01/2020 | |
| Haskins, Ann | Adp of the SNF | Individual | 02/01/2014 | |
| Huguelet, Michael | Adp of the SNF | Individual | 09/08/2022 | |
| Lane, Kevin | Adp of the SNF | Individual | 11/01/2018 | |
| Marneris, Raymond | Adp of the SNF | Individual | 01/23/2025 | |
| McGee, Kevin | Adp of the SNF | Individual | 09/01/2012 | |
| Philip-Kuli, Julia | Adp of the SNF | Individual | 09/14/2023 | |
| Ruzich, Carole | Adp of the SNF | Individual | 09/12/2014 | |
| Ryan, Monica | Adp of the SNF | Individual | 09/01/2020 | |
| Tang, Ming Yeng | Adp of the SNF | Individual | 01/28/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 15 problems in this area, most recently on March 12, 2026: "Provide for the safe, appropriate administration of IV fluids for a resident when needed."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on June 18, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on June 18, 2025: "Provide and implement an infection prevention and control program."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on June 18, 2025: "Ensure medication error rates are not 5 percent or greater."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Alden Estates of Orland Park Orland Park, 2.7 mi · 2 of 5 stars · 55 citations
- Frankfort Terrace Frankfort, 4.8 mi · 3 of 5 stars · 29 citations
- Warren Barr Orland Park Orland Park, 4.9 mi · 3 of 5 stars · 38 citations
- Victorian Village Hlth & Well Homer Glen, 5.6 mi · 5 of 5 stars · 22 citations
- Elevate Care Country Club Hill Country Club Hills, 7.2 mi · 2 of 5 stars · 50 citations
- Aliya of Palos Park Palos Park, 7.9 mi · 1 of 5 stars · 48 citations
- Crestwood Terrace Crestwood, 8.1 mi · 3 of 5 stars · 29 citations
- Generations at Applewood Matteson, 8.5 mi · 1 of 5 stars · 66 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Smith Crossing's Medicare star rating?
- CMS rates Smith Crossing 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Smith Crossing get at its last inspection?
- 10 health deficiencies at the standard inspection on June 18, 2025. The Illinois average is 12.6.
- Has Smith Crossing been fined?
- Yes. CMS lists 1 fine totaling $30,713 in the last three years.
- Does Smith Crossing accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Smith Crossing?
- CMS lists 33 owners and managers. Legal business name: WASHINGTON & JANE SMITH COMMUNITY - ORLAND PARK.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.