Frankfort Terrace
40 North Smith, Frankfort, IL 60423 · Will County · (815) 469-3156
120 certified beds, about 108 residents a day · For profit - Corporation · Medicaid since 1975
CMS Care Compare ratings, data as of September 1, 2026 · CCN 14E212 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 7, 2024, inspectors cited 11 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 29 health citations since July 2022, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 1.86 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.66 of those hours.
20.8% of nursing staff left within the year CMS measured (Illinois average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 29 health citations on file.
July 10, 2025Complaint inspection · 1 citation
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, interview and record review the facility failed to maintain a comfortable environment. This applies to 4 of 6 (R1, R2, R4, R6) residents reviewed for elevated environmental temperatures in a sample of 7. Based on observation, interview and record review the facility failed to maintain a comfortable environment. This applies to 4 of 6 (R1, R2, R4, R6) residents reviewed for elevated environmental temperatures in a sample of 7.
June 17, 2025Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to protect a resident's right to be free from physical abuse by another resident. This applies to 1 of 5 residents (R2) reviewed for abuse in the sample of 6.
June 7, 2024Standard inspection · 11 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to properly label, date, seal, and store food items in the kitchen and use proper sanitation while checking food temperatures. This applies to all residents that receive oral nutrition and foods prepared in the facility kitchen.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview and record review the facility failed to implement and document measure that prevent the waterborne pathogen Legionella and provide an up-to-date infection control policy. \This applies to all 101 residents that resided in the facility.
- F Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation, interview, and record review, the facility failed to have a fully functioning call light system. This applies to all residents residing at the facility.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, & record review, the facility failed to provide ADL care (activities of daily living) to 4 0f 4 residents dependent of ADL care (R3, R42, R83 & R92) in a sample of 28.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review the facility failed to invite residents to their interdisciplinary care plan meeting. This applies to 2 of 2 residents (R21 and R76) reviewed for care planning in a sample of 28 residents.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow a physician's order for 1 resident (R92) in a sample of 27.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide adaptive eating utensils to a resident with upper extremity impairments. This applies to 1 of 1 resident (R5) reviewed for adaptive utensils.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to contain respiratory equipment for 2 residents (R38 & R42) in a sample of 27. 1. On 06/04/24 at 11:00 AM R38's BIPAP (bilevel positive airway pressure) mask and O2 nasal cannula was observed not covered. R38 said I use my BIPAP ever night and the oxygen as needed. R38's electronic medical record showed that she has diagnoses including chronic obstructive pulmonary disease with acute exacerbation, asthma & sleep apnea. R38's 2/19/23 physician order showed, oxygen as needed for COPD (chronic obstructive pulmonary disease), & 12/19/23 Physician order showed, BIPAP at night at bedtime for COPD. 2. On 06/04/24 10:36 AM R42's CPAP mask (continuous positive airway pressure) and O2 nasal cannula was observed not covered. R42 stated, I use my CPAP every night at 10pm. [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review the facility failed to store and label medications properly. This applies to 1 of 1 resident (R48) reviewed for medication storage in the sample of 28.
- D Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Inspectors wroteBased on interview and record review the facility failed to respect residents' right to make choices about their diet. This applies to 3 of 3 residents (R47, R57 and R101) in a sample of 28 residents.
- D Provide or get specialized rehabilitative services as required for a resident.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide mental health rehabilitation services to a resident identified with a serious mental health condition. This applies to 1 of 1 resident (R74) reviewed for mental health rehabilitative services in the sample of 28.
June 20, 2023Standard inspection · 9 citations
- L Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review the facility failed to secure hazardous chemicals in a locked storage area in accordance with the facility policy. There were 96 ambulatory residents, all with psychiatric illness with access to the hallway where the chemicals were stored. This failure presented a serious health risk to all 96 residents residing in the facility. This failure resulted in Immediate Jeopardy. The Immediate Jeopardy began on June 14, 2023, when hazardous chemicals were observed in an unsecured hallway during the environmental tour. On June 14, 2023, at 12:48 PM with V16 (housekeeping supervisor) hazardous chemicals were observed in an unsecured hallway that leads to the kitchen and laundry room. The hallway has an unsecured door with direct access to the main dining room where ambulatory residents gather for meals and activities. [...]
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure foods are stored and the dishes washed in a sanitary manner. This applies to all 105 residents who receive foods prepared in the facility kitchen.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to label and date medications after it was opened to determine expiration dates. This applies to 8 of 10 residents (R9, R15, R35, R40, R51, R71, R72, R103) reviewed for labeling and storage of medications.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observations, interview and record review, the facility failed to serve portion sizes for regular and pureed diets as shown on the diet extension spreadsheet. This applies to 10 of 10 residents (R38, R50, R55, R72, R74, R85, R90, R96, R99, R103) reviewed for dining in the sample of 28.
- E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow the recipe to serve consistencies as shown for pureed and mechanical soft rice. This applies to 6 of 6 residents (R3, R5, R48, R50, R74, R97) observed for dining in the sample of 28.
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to offer residents the pneumococcal vaccine and administer the influenza vaccine to residents. This applies to 6 of 6 residents (R4, R41, R85, R91, R95, R103) reviewed for immunizations in the sample of 28.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review the facility failed to ensure a resident's signed POLST (Practitioner Order for Life-Sustaining Treatment) form and physician's order were consistent and reflected the resident's treatment wishes in an event of a medical emergency based on the facility's advance directives guideline. This applies to 1 of 2 residents (R5) reviewed for advance directives in the sample of 28.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow their policy for hand hygiene during resident care. This applies to 1 of 28 residents (R3) reviewed for infection control in the sample of 28.
- C Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview and record review, the facility failed to follow their policy for antibiotic stewardship. This has the potential to affect all 105 residents residing in the facility. The Resident Census and Conditions of Resident report dated June 12, 2023, shows the facility census as 105 residents.
July 14, 2022Standard inspection · 7 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that residents who smoke in the facility's ground/patio were supervised all throughout the smoking period. This applies to 6 of 19 residents (R5, R11, R27, R40, R70, R84) reviewed for smoking in the sample of 19.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to label and date medications after they were opened to determine expiration dates. This applies to 10 of 10 residents (R18, R38, R41, R52, R53, R57, R60, R64, R72, R79) reviewed for labeling and storage of medications. The Findings Include: On [DATE] from 11:00 AM through 11:45 AM, the medication carts and refrigerator (used for medication storage) were inspected with V7 and V17 (Both Nurses). The medication carts and refrigerator were all stored inside the nurses' station. The following medications were observed as follows: 1. R64's Breo Ellipta opened and not dated. 2. R72's Basaglar Kwik Pen and Novolog Insulin were opened and not dated. In addition, R72's Basaglar Kwik pen was opened on [DATE] (expires 28 days after it was opened) and is mixed with the active medications. 3. [...]
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to follow facility's policy and procedure on advance directives. This applies to 1 of 1 residents (R23) reviewed for advance directives in the sample of 19.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to toilet and provide grooming assistance to residents that needed extensive assistance or the same. This applies to 3 of 3 residents (R10, R29, R63) reviewed for Activities of Daily Living care in the sample of 19.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to report high blood pressures of a resident to the Physician in a timely manner. This applies to 1 of 18 residents (R48) reviewed for Nursing Care in the sample of 19. The Findings Include: According to the EMR (Electronic Medical Record) R48 has congestive heart failure and hypertensive heart disease. The same record shows R48 was in the hospital from [DATE] to 6/28/22 and several blood pressure medications were discontinued at that time. On 7/11/22 at 2:30pm, R48 was in a wheelchair. R48 had swollen legs and ankles. R48 stated his ankle did swell every day. R48 stated he had been in the hospital a few weeks earlier and he's ok now. [...]
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide pureed entrée portions as shown on the menu spreadsheet during the lunch meal. This applies to 1 of 1 resident (R29) reviewed for pureed diet in the sample of 19.
- D Ensure staff are vaccinated for COVID-19
Inspectors wroteBased on interview and record review the facility failed to ensure all staff were fully vaccinated for COVID-19. This has the potential to affect all 88 residents in the facility.
Fire safety inspections
1 fire safety citation on file: 1 on July 14, 2022.
Every fire safety citation1 citation
- F Establish staff and initial training requirements.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 1.86 | 3.45 | 3.86 |
| Registered nurses | 0.66 | 0.72 | 0.69 |
| All nursing staff on weekends | 1.59 | 3.07 | 3.42 |
| Nurse aides | 1.06 | ||
| Licensed practical nurses | 0.14 | ||
| Nursing staff turnover (share who left in a year) | 20.8% | 44.5% | 45.8% |
| Registered nurse turnover | 15.8% | 41.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.78 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 1.97 on weekdays and 1.59 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 1.92 in April to June 2025 to 1.86 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 1.86 | 0.66 | 1.97 | 1.59 | 0.0% | 0 of 90 | 108 |
| Oct to Dec 2025 | 1.91 | 0.69 | 2.02 | 1.61 | 0.0% | 0 of 92 | 106 |
| Jul to Sep 2025 | 1.95 | 0.69 | 2.10 | 1.59 | 0.0% | 0 of 92 | 106 |
| Apr to Jun 2025 | 1.92 | 0.65 | 2.07 | 1.55 | 0.0% | 0 of 91 | 107 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.9 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.9 | 3.1 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.7 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.0 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 84.4 | 21.7 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 2.2 | 1.8 |
Owners and operators
Legal business name: Legal Business Name Not Available.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ownership data not available |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on June 7, 2024: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on June 7, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on June 7, 2024: "Provide and implement an infection prevention and control program."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on June 7, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 1.59 hours per resident per day, below the Illinois average of 3.07.
Other nursing homes nearby
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- Landmark of Richton Park Rehab & Nsg Ctr Richton Park, 4.4 mi · 1 of 5 stars · 70 citations
- Elevate Care Country Club Hill Country Club Hills, 4.6 mi · 2 of 5 stars · 50 citations
- Smith Crossing Orland Park, 4.8 mi · 4 of 5 stars · 31 citations
- Alden Estates of Orland Park Orland Park, 6.2 mi · 2 of 5 stars · 55 citations
- Pine Crest Health Care Hazel Crest, 6.7 mi · 2 of 5 stars · 50 citations
- Aperion Care Chicago Heights Chicago Heights, 7 mi · 2 of 5 stars · 29 citations
- Prairie Manor Nrsg & Rehab Ctr Chicago Heights, 7.5 mi · 4 of 5 stars · 28 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Frankfort Terrace's Medicare star rating?
- CMS rates Frankfort Terrace 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Frankfort Terrace get at its last inspection?
- 11 health deficiencies at the standard inspection on June 7, 2024. The Illinois average is 12.6.
- Has Frankfort Terrace been fined?
- CMS lists no fines in the last three years.
- Does Frankfort Terrace accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Frankfort Terrace?
- CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.