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South Valley Care Center LLC

1629 Bowe Lane Sw, Albuquerque, NM 87105 · Bernalillo County · (505) 877-2200

58 certified beds, about 53 residents a day · For profit - Individual · Medicaid since 2024

CMS high performing icon Certified for Medicaid
Overall
5 of 5
Health inspections
5 of 5
Staffing
3 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 32E083 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 3, 2025, inspectors cited 4 health deficiencies (the New Mexico average is 17.9, the national average 9.2).

None of its 8 health citations since March 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.33 hours per resident per day, against 3.54 across New Mexico and 3.86 nationally. Registered nurses accounted for 0.60 of those hours.

67.9% of nursing staff left within the year CMS measured (New Mexico average 53.3%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
3D
3E
2F
Potential for minimal harm
0A
0B
0C
September 10, 2025Complaint inspection · 2 citations
  1. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 7, 2025
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to:- Ensure a medication cart located on the East Hall was inaccessible to unauthorized individuals for 1 (medication cart #1) of 3 (medication carts #1, #2, and #3) medication carts. - Pick up and dispose of a dropped medication for 1 (R #3) of 1 (R #3) residents. If the facility fails to ensure medication is secured against unauthorized access, then residents are at risk of adverse drug reactions, medication errors, overdose, or death.
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 7, 2025
    Inspectors wroteBased on observations, record reviews and interviews, staff failed to notify the physician and Director of Nursing (DON) of changes in a resident's eye for 1 (R #1) of 1 (R #1) residents. This deficient practice could result in the resident not receiving a medical assessment or treatment, which could result in a worsening of symptoms.
July 3, 2025Standard inspection · 4 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 3, 2025
    Inspectors wroteBased on observation and interview, the facility failed to:- Ensure expired kitchen items were disposed of and not accessible in the refrigerator.- Use appropriate techniques to thaw frozen shrimp.- Store food off the floor. These deficient practices could potentially cause a foodborne illness for all residents in the facility.
  2. E
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 3, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to ensure Level I PASRR (Screening for Mental Illness and Intellectual Disability) Level I screenings were reviewed for accuracy and properly completed for two of two residents reviewed for PASRR (R #22, and R #25). If the facility fails to review Level I PASRR screenings for accuracy and ensure that they are properly completed, then residents with serious mental illness or intellectual disability may be admitted without appropriate screening or specialized service determination, resulting in inappropriate placement and potential harm.(
  3. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to ensure R #56 was free from chemical restraints when staff administered a psychotropic medication (group of drugs that affect behavior, mood, thoughts, or perception) for the purpose of keeping the resident in bed, rather than for the treatment of a documented medical condition. If staff fail to administer psychotropic medication for the treatment of a documented medical condition, then it may be considered a restraint and place the resident at a higher risk of adverse side effects.
  4. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure staff monitored and maintained oxygen therapy equipment for 1 (R #10) of 1 (R #10) residents reviewed for oxygen use. If the facility fails to ensure residents using supplemental oxygen have functioning equipment, then residents may experience dangerously low oxygen saturation levels (amount of oxygen in the blood), respiratory distress, and hospitalization.
February 14, 2025Complaint inspection · 1 citation
  1. E
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 17, 2025
    Inspectors wroteBased on record review and interview, the facility failed to notify the resident's physician when a resident did not eat for an extended period of time and loss significant weight for 1 (R #1) of 1 (R #1) resident. If the facility is not notifying the physician then residents are likely to experience adverse effects, worsening of their condition, and potential complications from not receiving the proper care.
March 14, 2024Standard inspection · 1 citation
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 12, 2024
    Inspectors wroteBased on observation and interview, the facility failed to discard food after it reached its shelf life or after it expired. This failure was likely to affect all 52 residents listed on the census provided by the Administrator on 03/11/24. This deficient practice could likely lead to foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) in residents if food is not being discarded timely.

Fire safety inspections

29 fire safety citations on file: 28 on July 3, 2025, 1 on March 14, 2024.

Every fire safety citation29 citations
  1. F
    Establish policies and procedures for medical documentation.
    E 23 · July 3, 2025 · Corrected (the home has a date of correction)
  2. F
    Establish policies and procedures for volunteers.
    E 24 · July 3, 2025 · Corrected (the home has a date of correction)
  3. F
    Establish methods for sharing information.
    E 33 · July 3, 2025 · Corrected (the home has a date of correction)
  4. F
    Conduct testing and exercise requirements.
    E 39 · July 3, 2025 · Corrected (the home has a date of correction)
  5. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · July 3, 2025 · Corrected (the home has a date of correction)
  6. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · July 3, 2025 · Corrected (the home has a date of correction)
  7. F
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · July 3, 2025 · Corrected (the home has a date of correction)
  8. F
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · July 3, 2025 · Corrected (the home has a date of correction)
  9. F
    Have simulated fire drills held at unexpected times.
    K 712 · July 3, 2025 · Corrected (the home has a date of correction)
  10. F
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · July 3, 2025 · Corrected (the home has a date of correction)
  11. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · July 3, 2025 · Corrected (the home has a date of correction)
  12. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · July 3, 2025 · Corrected (the home has a date of correction)
  13. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 3, 2025 · Corrected (the home has a date of correction)
  14. F
    Ensure proper usage of power strips and extension cords.
    K 920 · July 3, 2025 · Corrected (the home has a date of correction)
  15. F
    Have proper medical gas storage and administration areas.
    K 923 · July 3, 2025 · Corrected (the home has a date of correction)
  16. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · July 3, 2025 · Corrected (the home has a date of correction)
  17. E
    Have properly located and lighted "Exit" signs.
    K 293 · July 3, 2025 · Corrected (the home has a date of correction)
  18. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · July 3, 2025 · Corrected (the home has a date of correction)
  19. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 3, 2025 · Corrected (the home has a date of correction)
  20. E
    Install corridor and hallway doors that block smoke.
    K 363 · July 3, 2025 · Corrected (the home has a date of correction)
  21. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · July 3, 2025 · Corrected (the home has a date of correction)
  22. E
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · July 3, 2025 · Corrected (the home has a date of correction)
  23. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · July 3, 2025 · Corrected (the home has a date of correction)
  24. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · July 3, 2025 · Corrected (the home has a date of correction)
  25. D
    Provide properly protected cooking facilities.
    K 324 · July 3, 2025 · Corrected (the home has a date of correction)
  26. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · July 3, 2025 · Corrected (the home has a date of correction)
  27. D
    Have restrictions on the use of portable space heaters.
    K 781 · July 3, 2025 · Corrected (the home has a date of correction)
  28. D
    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    K 926 · July 3, 2025 · Corrected (the home has a date of correction)
  29. E
    Install an approved automatic sprinkler system.
    K 351 · March 14, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
July 3, 2025Payment Denial 58 days from October 3, 2025

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew MexicoUnited States
All nursing staff (RN, LPN and aides)3.333.543.86
Registered nurses0.600.630.69
All nursing staff on weekends3.323.103.42
Nurse aides2.51
Licensed practical nurses0.23
Nursing staff turnover (share who left in a year)67.9%53.3%45.8%
Registered nurse turnover80.0%53.6%42.9%
Administrators who left0

CMS expects 2.96 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.33 on weekdays and 3.32 on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 13.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.21 in April to June 2025 to 3.33 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.330.603.333.32 13.6%0 of 9053
Oct to Dec 20253.190.583.213.17 13.7%3 of 9254
Jul to Sep 20253.160.403.183.12 5.7%0 of 9254
Apr to Jun 20253.210.343.273.03 0.8%0 of 9157
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New Mexico, Jan to Mar 20263.520.603.693.1014.2%1.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew MexicoUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.011.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
5.20.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.00.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.23.53.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.011.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.05.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
50.414.515.4

Owners and operators

Legal business name: Legal Business Name Not Available.

NameRoleTypeShareSince
Ownership data not available

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on September 10, 2025: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on July 3, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on September 10, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on July 3, 2025: "PASARR screening for Mental disorders or Intellectual Disabilities"

Other nursing homes nearby

New Mexico contacts for a concern about a nursing home

These are the official offices in New Mexico. NursingHomeClear cannot take or act on complaints.

Common questions

What is South Valley Care Center LLC's Medicare star rating?
CMS rates South Valley Care Center LLC 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did South Valley Care Center LLC get at its last inspection?
4 health deficiencies at the standard inspection on July 3, 2025. The New Mexico average is 17.9.
Has South Valley Care Center LLC been fined?
CMS lists no fines in the last three years.
Does South Valley Care Center LLC accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns South Valley Care Center LLC?
CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.

Sources

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