St. Joseph Residence
107 E Beckert Rd, New London, WI 54961 · Waupaca County · (920) 982-5354
50 certified beds, about 42 residents a day · Non profit - Church related · Medicare and Medicaid since 1996
CMS Care Compare ratings, data as of September 1, 2026 · CCN 525599 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on October 1, 2025, inspectors cited 3 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).
None of its 13 health citations since July 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 6.03 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 0.85 of those hours.
38.3% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
October 1, 2025Standard inspection · 3 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not maintain an infection prevention and control program designed to prevent the transmission of communicable disease and infection for 4 residents (R) (R57, R18, R40, and R3) of 16 sampled residents. Certified Nursing Assistant in Training (CNAT)-D entered the dining room and placed a ice pack from R57's room on R57's knee. R57 was on enhanced barrier precautions (EBP). Without completing hand hygiene, CNAT-D then passed lunch trays and put clothing protectors on R18, R40, and R57. R18 was on EBP. CNA-E did not don a gown or gloves prior to transferring R18 from recliner to wheelchair. R3 was on EBP. CNA-E emptied R3's catheter bag and removed personal protective equipment (PPE). CNA-E then removed garbage from a can, opened the door, and exited the room without completing hand hygiene.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not ensure appropriate respiratory care and services were provided for 2 residents (R) (R18 and R28) of 2 sampled residents. R18 had a continuous positive airway ressure (CPAP) machine. R18 did not have an order to use the CPAP machine or orders to clean the face mask or tubing. R28 used a nebulizer machine. R28's nebulizer tubing was not changed according to the facility's policy. In addition, R28's medical record did not contain orders to change the nebulizer tubing or clean the face mask and other parts of the nebulizer.
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on staff interview and record review, the facility did not ensure the coordination of Hospice services for 1 resident (R) (R3) of 1 sampled resident. R3 received Hospice services. R3's medical record did not contain a current Hospice care plan and Certified Nursing Assistant (CNA) visit notes were not accessible. In addition, the facility did not coordinate or document bed baths and offer range of motion (ROM) exercises per R3's request.
August 15, 2025Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on staff interview and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act for 2 residents (R) (R1 and R2) of 8 sampled residents. On 6/27/25, R1 and R2 were struck by Family Member (FM)-C) in the dining room. FM-C aggressively grabbed at R1, pulled R1 in, and hit R1 in the mid-section with a closed fist. FM-C also slapped R2 on the right hand, grabbed R2's left hand, and pulled R2's wheelchair toward FM-C. The facility did not notify local law enforcement of the abuse.
November 7, 2024Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on staff interview and record review, the facility did not ensure an allegation of abuse was reported to the State Agency (SA) in a timely manner for 1 resident (R) (R1) of 1 sampled resident. On 10/15/24, R1 reported an allegation of abuse that involved a Certified Nursing Assistant (CNA). The facility did not submit an initial or five-day report to the SA in a timely manner.
August 7, 2024Standard inspection · 4 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not maintain an infection prevention and control program designed to help prevent the development and transmission of disease and infection as observed during the provision of care for 4 Residents (R) (R42, R31, R20, and R34) of 4 sampled residents. Staff did not wear a protective gown during wound care for R42. Staff did not wear the appropriate personal protective equipment (PPE) during an observation of high-contact care for R31 who was on enhanced barrier precautions (EBP). R20 had a history of methicillin-resistant Staphylococcus aureus (MRSA), a chronic wound, and a catheter. The facility did not place R20 on EBP. R34 had chronic bilateral leg wounds that required wound care by the facility. The facility did not place R34 on EBP.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on staff interview and record review, the facility did not notify the State Long Term Care Ombudsman of hospital transfers for 2 Residents (R) (R22 and R43) of 4 residents reviewed for hospitalization. R22 was transferred to the hospital on 5/13/24 and 7/13/24. The State Long Term Care Ombudsman was not provided with written notice of the transfers. R43 was transferred to the hospital on 7/10/24. The State Long Term Care Ombudsman was not provided with written notice of the transfer.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not ensure 1 Resident (R) (R20) of 1 sampled resident received the appropriate care and services to prevent urinary tract infections (UTIs). Staff did not ensure R20 received catheter care in a manner that decreased the risk of infection.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure the correct amount of Jevity 1.2 (a nutritional meal supplement) was administered for 1 Resident (R) (R7) of 1 sampled resident. On 8/6/24, Surveyor observed Licensed Practical Nurse (LPN)-D administer one 237 mL (milliliter) container of Jevity 1.2 instead of the 250 mL that was ordered by the physician.
July 12, 2023Standard inspection · 4 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on staff and resident interview, and record review, the facility did not ensure an individualized comprehensive care plan was developed for 1 Resident (R) (R14) of 19 sampled residents. R14 did not have an individualized care plan that included activities to meet R14's interests and support R14's physical, mental, and psychosocial well-being.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure 1 Resident (R) (R29) of 2 residents reviewed for pressure injuries received care and treatment to prevent the development of pressure injuries. R29 was at risk for the development of pressure injuries. R29's plan of care contained an intervention for a cushion in R29's recliner. R29 was observed without a cushion in R29's recliner.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on staff interview and record review, the facility did not ensure 1 Resident (R) (R17) of 5 sampled residents was monitored for adverse consequences for a high-risk medication. R17 was prescribed furosemide (a diuretic medication). R17's plan of care did not contain monitoring for adverse consequences of furosemide.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on staff interview and record review, the facility did not ensure 1 Resident (R) (R17) of 5 sampled residents was monitored for adverse consequences of an antipsychotic medication. R17 was prescribed risperidone (an antipsychotic medication) for dementia. R17 did not have a care plan that addressed antipsychotic medication use and contained monitoring interventions for adverse consequences of the medication.
Fire safety inspections
13 fire safety citations on file: 3 on October 1, 2025, 2 on August 7, 2024, 8 on July 12, 2023.
Every fire safety citation13 citations
- F Provide emergency officials' contact information.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have proper medical gas storage and administration areas.
- F Provide family notifications of emergency plan.
- E Inspect, test, and maintain automatic sprinkler systems.
- F Provide emergency officials' contact information.
- F Use approved construction type or materials.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Have proper medical gas storage and administration areas.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- C Have approved installation, maintenance and testing program for fire alarm systems.
- C Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wisconsin | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 6.03 | 4.21 | 3.86 |
| Registered nurses | 0.85 | 0.99 | 0.69 |
| All nursing staff on weekends | 5.40 | 3.77 | 3.42 |
| Nurse aides | 4.12 | ||
| Licensed practical nurses | 1.06 | ||
| Nursing staff turnover (share who left in a year) | 38.3% | 46.9% | 45.8% |
| Registered nurse turnover | 27.3% | 39.7% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.75 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.28 on weekdays and 5.40 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.97 in April to June 2025 to 6.03 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 6.03 | 0.85 | 6.28 | 5.40 | 0.1% | 0 of 90 | 42 |
| Oct to Dec 2025 | 5.99 | 0.84 | 6.23 | 5.38 | 0.0% | 0 of 92 | 43 |
| Jul to Sep 2025 | 5.88 | 0.83 | 6.16 | 5.17 | 0.0% | 0 of 92 | 44 |
| Apr to Jun 2025 | 5.97 | 0.82 | 6.15 | 5.53 | 0.0% | 0 of 91 | 43 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wisconsin, Jan to Mar 2026 | 4.19 | 0.95 | 4.36 | 3.74 | 8.8% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wisconsin | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.0 | 16.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 5.8 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 5.1 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.9 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.3 | 18.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.0 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.1 | 15.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 16.9 | 23.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.1 | 15.5 | 12.0 |
Owners and operators
Legal business name: ST JOSEPH RESIDENCE INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Blank, Gidget | W-2 managing employee | Individual | 01/31/2014 | |
| Barbiau, Michael | Corporate director | Individual | 04/01/2021 | |
| Blank, Gidget | Corporate director | Individual | 01/31/2014 | |
| Gwidt, Kathy | Corporate director | Individual | 03/01/2018 | |
| Marquardt, Joseph | Corporate director | Individual | 04/01/2019 | |
| Radtke, Carol | Corporate director | Individual | 04/01/2018 | |
| Schmidt, William | Corporate director | Individual | 04/01/2022 | |
| Skewes, Jean | Corporate director | Individual | 04/01/2022 | |
| Steckbauer, Keith | Corporate director | Individual | 04/01/2020 | |
| Steingrabger, Roger | Corporate director | Individual | 02/01/2012 | |
| Thiel, Rita | Corporate director | Individual | 03/01/2016 | |
| Young, Janice | Corporate director | Individual | 04/01/2019 | |
| Blank, Gidget | Operational/managerial control | Individual | 01/31/2014 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on October 1, 2025: "Provide safe and appropriate respiratory care for a resident when needed."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on October 1, 2025: "Provide and implement an infection prevention and control program."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on August 15, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on July 12, 2023: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
Other nursing homes nearby
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- Brewster Village Appleton, 15.4 mi · 4 of 5 stars · 17 citations
- Bethany Home Waupaca, 17.1 mi · 5 of 5 stars · 10 citations
- Rennes Health and Rehab Center-Appleton Appleton, 17.5 mi · 5 of 5 stars · 6 citations
- Edenbrook of Appleton North Appleton, 17.9 mi · 2 of 5 stars · 22 citations
- Greentree Health and Rehabilitation Center Clintonville, 18 mi · 3 of 5 stars · 22 citations
- Peabody Manor Appleton, 18.4 mi · 4 of 5 stars · 23 citations
Wisconsin contacts for a concern about a nursing home
These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wisconsin Department of Health Services, Division of Quality Assurance, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wisconsin Board on Aging and Long Term Care, Ombudsman Program, 1-800-815-0015. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wisconsin DHS Provider Search (Survey History), where Wisconsin publishes its own records on licensed homes.
Common questions
- What is St. Joseph Residence's Medicare star rating?
- CMS rates St. Joseph Residence 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did St. Joseph Residence get at its last inspection?
- 3 health deficiencies at the standard inspection on October 1, 2025. The Wisconsin average is 9.5.
- Has St. Joseph Residence been fined?
- CMS lists no fines in the last three years.
- Does St. Joseph Residence accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns St. Joseph Residence?
- CMS lists 13 owners and managers. Legal business name: ST JOSEPH RESIDENCE INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.