Stevens County Hospital Ltcu Dba Pioneer Manor
1711 S Main Street, Hugoton, KS 67951 · Stevens County · (620) 544-2023
77 certified beds, about 72 residents a day · Government - City/county · Medicaid since 1987
CMS Care Compare ratings, data as of September 1, 2026 · CCN 17E546 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 12, 2024, inspectors cited 18 health deficiencies (the Kansas average is 9.5, the national average 9.2).
Of 23 health citations since May 2021, 3 were rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.68 hours per resident per day, against 4.07 across Kansas and 3.86 nationally. Registered nurses accounted for 0.75 of those hours.
37.3% of nursing staff left within the year CMS measured (Kansas average 48.1%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 23 health citations on file.
February 4, 2026Complaint inspection · 1 citation
- E Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteThe facility identified a census of 73 residents. The sample included five residents and two staff reviewed for background checks. Based on interview and record review, the facility failed to develop and implement a process that prohibited and prevented the facility from employing or engaging staff with criminal backgrounds when the facility failed to conduct a background check as required for two employees.
December 12, 2024Standard inspection, Complaint inspection · 18 citations
- G Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteThe facility had a census of 73 residents, with 18 sampled, and four reviewed for activities of daily living (ADL). Based on observation, record review, and interview, the facility failed to provide necessary services to maintain good personal hygiene for Resident (R)20, which placed R20 at risk for poor personal hygiene and related complications. The facility also failed to assist R72 to the dining area for meals or provide assistance with meals in her room, to help prevent the 10.75% weight loss over four months.
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteThe facility identified a census of 73 residents, with 18 residents sampled, and four residents reviewed for pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction). Based on observations, interviews, and record review, the facility failed to prevent the development of pressure ulcers and failed to provide treatment to promote healing for two residents, Resident (R) 24 and R14, who both developed pressure ulcers while a resident at the facility.
- G Provide enough food/fluids to maintain a resident's health.
Inspectors wroteThe facility identified a census of 73 residents with 18 sampled. Based on observation, interview, and record review, the facility failed to initiate weight loss interventions for cognitively impaired Resident (R) 72, who had an identified weight loss of 10.75% in four months. This deficient practice had the potential to negatively affect the resident's physical well-being.
- F Provide and implement an infection prevention and control program.
Inspectors wroteThe facility reported a census of 73 residents. Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program (IPCP) to provide a safe and sanitary environment for all residents through the following: The facility failed to ensure an effective infection control surveillance program regarding the tracking of infections of Resident (R)12 and R48. The facility failed to ensure staff performed hand hygiene prior to and during care for R20, R27, and R14. The facility failed to ensure the implementation of enhanced barrier precautions (EBP - a set of infection control measures that use gowns and gloves to reduce the spread of multidrug-resistant organisms [MDROs] in nursing homes) when providing wound care for Resident (R) 24, R14, R27, and R20. These deficient practices had the potential to affect all residents in the facility.
- F Implement a program that monitors antibiotic use.
Inspectors wroteThe facility reported a census of 73 residents. Based on interview and record review the facility failed to implement an effective antibiotic stewardship program that included antibiotic use protocols, an effective system to monitor antibiotic use, and/or an effective system to track and trend infections in the building for the facility's Infection Prevention and Control Program (IPCP). This failure had the potential to affect all 73 residents.
- F Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteThe facility reported a census of 73 residents. Based on interview and record review the facility failed to ensure the Infection Preventionist (IP) assessed, implemented, and monitored the facility Infection Prevention and Control Program (IPCP). This failure has the potential to affect all 73 residents.
- F Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteThe facility reported a census of 73 residents. Five Certified Nurse Aide (CNA) staff, who worked in the facility over a year, were reviewed for required annual in-service training. Based on interview and record review, the facility failed to develop, implement, and permanently maintain an in-service training program for Certified Nurse Aide (CNAs) with the required topics and no less than 12 hours per year. Two CNA staff lacked the required training topics, and one CNA lacked the required 12 hours per year of in-service training.
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteThe facility reported a census of 73 residents with 18 residents sampled. Based on observation, interview, and record review, the facility failed to verify valid advanced directives (a legal document in which a person specified what actions should be taken for their health, which may or may not include a do not resuscitate [DNR - a decision whether or not to withhold medical intervention in the even the resident's heart stops] order) for three residents, Resident (R) 20, R60, and R72. These deficient practices had the potential to lead to uncommunicated needs specifically to end-of-life care.
- E Ensure each resident receives an accurate assessment.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteThe facility reported a census of 73 residents with 18 residents selected for review. Based on observation, interview, and record review, the facility failed to accurately revise four residents care plans after psychotropic (alters mood or thought) medication changes for Resident (R) 62, R65, and R20. The facility did not revise the care plan for R20 and R24 to reflect pressure ulcer/injury (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction) interventions. This failure placed the residents at risk for uncommunicated care needs.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteThe facility reported a census of 73 residents with 18 in the sample revied six for respiratory care. Based on observation, interview, and record review, the facility failed to provide respiratory care and services including the safe handling, storage, and dispensing of oxygen consistent with professional standards of practice for five residents, Residents (R)11, R27, R16, R60, and R42 to prevent the spread of illnesses.
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteThe facility had a census of 73 residents. The sample included 18 residents. Based on observation, interview, and record review the facility failed to ensure two of the four households observed and reviewed during the medication administration pass remained free of medication errors. Forty-two medication opportunities were observed with fifteen medication errors identified This placed the residents at risk for adverse reactions from the medications and resulted in a medication error rate of 35.71%. Findings Included: R65's Physician Orders included for staff to flush the resident's Percutaneous Endoscopic Gastrostomy tube (PEG-tube surgically placed through an artificial opening into the stomach) with 150 milliliters (ml) of water before and after administration of medications, date ordered 11/14/24. [...]
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteThe facility reported a census of 73 residents with 18 residents sampled. Based on observation, interview, and record review, the facility failed to ensure drugs and biologicals used in the facility were labeled and stored in locked compartments and permitted only authorized personnel to have access to the keys. This deficiency had the potential to affect three of the four households with expired medications for multi person use and unsecured medications in the room of Resident (R)5, R48, R16, and R57.
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteThe facility reported a census of 73 residents with 18 residents sampled. Based on interview and record review the facility failed to provide the pneumococcal vaccine (vaccine designed to prevent pneumonia (inflammation of the lungs which can be debilitating or lethal in the elderly)) or the consent/declination form to Resident (R) 65 and R27. The facility further failed to provide the influenza (highly contagious viral infection) vaccine or the consent/declination form to R65, R27, and R240 and failed to complete and document an assessment prior to giving the influenza vaccine to R48.
- D Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wroteThe facility identified a census of 73 residents. The sample included 18 residents with one resident reviewed for discharge. Based on record review and interviews, the facility failed to ensure active discharge planning occurred for Resident (R) 75. This deficient practice had the risk for miscommunication of discharge goals and missed services for R75.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteThe facility census totaled 73 residents with 18 residents included in the sample with 11 residents reviewed for accident hazards failed to identify and remove accident hazards for three dependent residents, Resident (R) 65 related to staff not using fall mats as directed, R20 with incorrect use of a mechanical lift, and R60 left unattended with a disposable razor in reach and his emergency call light out of reach. These deficient practices had the potential to lead to accidents that would negatively affect the resident's physical and psychosocial well-being.
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteThe facility reported a census of 73 residents, with 18 residents in the sample, and one resident reviewed for treatment/services for mental and psychosocial concerns. Based on observation, interview, and record review the facility failed to provide the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being for Resident (R) 5, who had been sad and tearful since admission on [DATE].
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteThe facility reported a census of 73 residents with 18 residents selected for review. Based on observation, interview, and record review, the facility failed to complete an Abnormal Involuntary Movement Scale (AIMS) (a rating scale to measure involuntary movements known as tardive dyskinesia [TD is abnormal condition characterized by involuntary repetitive movements of the muscles of the face, limbs and trunk]) assessment for two of the five residents reviewed for unnecessary medications, Resident (R) 62 and R20, who received Seroquel (antipsychotic- class of medications used to treat major mental conditions which cause a break from reality). The facility failed to provide a rationale regarding why the Pharmacy recommendation for a gradual dose reduction (GDR, to gradually reduce the dose of certain medications) for R20's Seroquel was not completed.
January 26, 2023Standard inspection · 1 citation
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteThe facility reported a census of 67 residents residing in four houses with 17 residents selected for review that included one resident sampled for urinary catheter (insertion of a catheter into the bladder to drain the urine into a collection bag) care. Based on observation, interview, and record review, the facility failed to provide sanitary placement of Resident (R)34's urinary catheter collection bag, failed to provide proper infection control techniques related to the urinary catheter care/perineal care, and failed to specify the size of the catheter tubing and catheter balloon to secure the catheter in the bladder. Furthermore, the facility failed to provide an anchor device to prevent possible trauma. This had the potential to cause urinary tract infections (UTI) and injury from accidental removal of the catheter.
May 19, 2021Standard inspection · 3 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteThe facility census totaled 69 residents with 17 included in the sample and two medication rooms reviewed for outdated medications. Based on observation and interview the facility failed to remove 11 expired stock medications and one Lidocaine 2% jelly (used to temporarily numb pain skin or mouth) for Resident (R)31.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteThe facility census totaled 69 residents with five residents reviewed for unnecessary medications. Based on interview, observation, and record review the facility failed to ensure the consultant pharmacist identified, report, and follow-up with the facility that Resident (R) 65 received an as needed (PRN) psychotropic drug longer than 14 days without a renewed physician order or reason provided by the physician stating why R65 should continue receiving Lorazepam (antianxiety medication) on a PRN basis.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteThe facility census totaled 69 residents with five residents reviewed for unnecessary medications. Based on interview, observation, and record review the facility failed to ensure one of five residents did not receive unnecessary medications when the facility allowed Resident (R) 65 to continue receiving an as needed (PRN) psychotropic drug longer than 14 days without a renewed physician order or reason provided by the physician stating why R65 should continue receiving Lorazepam (antianxiety medication) on a PRN basis.
Fire safety inspections
9 fire safety citations on file: 8 on December 12, 2024, 1 on May 19, 2021.
Every fire safety citation9 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
- E Install a two-hour-resistant firewall separation.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Kansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.68 | 4.07 | 3.86 |
| Registered nurses | 0.75 | 0.71 | 0.69 |
| All nursing staff on weekends | 4.11 | 3.60 | 3.42 |
| Nurse aides | 3.66 | ||
| Licensed practical nurses | 0.28 | ||
| Nursing staff turnover (share who left in a year) | 37.3% | 48.1% | 45.8% |
| Registered nurse turnover | 27.3% | 42.0% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.05 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.91 on weekdays and 4.11 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.20 in April to June 2025 to 4.68 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.68 | 0.75 | 4.91 | 4.11 | 0.2% | 0 of 90 | 72 |
| Oct to Dec 2025 | 4.29 | 0.75 | 4.47 | 3.84 | 0.7% | 0 of 92 | 72 |
| Jul to Sep 2025 | 4.38 | 0.64 | 4.58 | 3.86 | 0.3% | 0 of 92 | 71 |
| Apr to Jun 2025 | 4.20 | 0.64 | 4.40 | 3.70 | 0.1% | 0 of 91 | 71 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Kansas, Jan to Mar 2026 | 4.01 | 0.67 | 4.19 | 3.56 | 4.8% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Kansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.3 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 1.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.9 | 2.9 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.9 | 4.3 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.3 | 16.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.8 | 4.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 3.8 | 18.1 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.0 | 2.1 | 1.8 |
Owners and operators
Legal business name: Legal Business Name Not Available.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ownership data not available |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on December 12, 2024: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on December 12, 2024: "Ensure medication error rates are not 5 percent or greater."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on December 12, 2024: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on December 12, 2024: "Ensure each resident receives an accurate assessment."
Other nursing homes nearby
- Wheatridge Park Care Center Liberal, 23.6 mi · 1 of 5 stars · 34 citations
- Southwest Medical Center SNF Liberal, 24.3 mi · 3 of 5 stars · 15 citations
- Good Samaritan-Liberal Liberal, 24.6 mi · not rated · 39 citations
Common questions
- What is Stevens County Hospital Ltcu Dba Pioneer Manor's Medicare star rating?
- CMS rates Stevens County Hospital Ltcu Dba Pioneer Manor 2 out of 5 stars overall, with 1 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Stevens County Hospital Ltcu Dba Pioneer Manor get at its last inspection?
- 18 health deficiencies at the standard inspection on December 12, 2024. The Kansas average is 9.5.
- Has Stevens County Hospital Ltcu Dba Pioneer Manor been fined?
- CMS lists no fines in the last three years.
- Does Stevens County Hospital Ltcu Dba Pioneer Manor accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Stevens County Hospital Ltcu Dba Pioneer Manor?
- CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.