Home / Wisconsin / Sturgeon Bay
Sturgeon Bay Health Services
200 N Seventh Ave, Sturgeon Bay, WI 54235 · Door County · (920) 743-6274
50 certified beds, about 43 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1979
CMS Care Compare ratings, data as of September 1, 2026 · CCN 525306 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 4, 2026, inspectors cited 2 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).
Of 13 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.40 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 0.63 of those hours.
43.6% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).
CMS links it to North Shore Healthcare, an affiliated group of 59 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
March 4, 2026Standard inspection · 2 citations
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on staff interview and record review, the facility did not provide Pre-admission Screening and Resident Review (PASRR) services for 1 resident (R) (R8) of 7 sampled residents. The facility did not contact the state mental health authority to pursue further PASRR screening for R8 when R8's 30-day exemption expired.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on resident and staff interview and record review, the facility did not ensure the accurate acquisition and administration of medication for 1 resident (R) (R38) of 6 sampled residents. R38 had orders for 50 milligrams of scheduled and as needed (PRN) tramadol. R38 did not receive eight doses of the medication when the medication ran out and/or was not removed from contingency stock.
July 8, 2025Complaint inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not maintain an infection prevention and control program designed to prevent the development and transmission of communicable disease and infection for 3 residents (R) (R3, R4, and R5) of 3 residents observed during the provision of care. R3 was on enhanced barrier precautions (EBP). On 7/8/25, staff repositioned R3, adjusted R3's pillows and bedding, and provided incontinence care without wearing a gown and/or gloves. In addition, staff administered medication to R3, exited the room without completing hand hygiene, and retrieved supplies from the medication cart for another resident. R4 was on EBP. On 7/8/24, staff dressed and groomed R4 without wearing a gown or gloves. R5 was on EBP. On 7/8/25, staff assisted R5 with peri-care and a transfer from toilet to wheelchair without wearing a gown.
June 6, 2025Complaint inspection · 1 citation
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on staff and resident interview and record review, the facility did not provide the necessary care and services to prevent pressure injuries from developing and/or promote healing for 3 residents (R) (R2, R1, and R6) of 4 sampled residents. R2 used a ROHO cushion (a type of cushion designed to prevent pressure injuries by using interconnected air cells to distribute weight and reduce pressure points) that was noted to be deflated. R2's plan of care did not indicate R2 used a ROHO cushion, did not contain an order to ensure the cushion was inflated, and was not updated with timely interventions after R2 developed what was initially thought to be a pressure injury but was later determined to be a sebaceous or pilonidal cyst. R2 was also provided a foam cushion with a cut-out but did not have an assessment for the cushion and did not use the cushion in R2's recliner. [...]
January 22, 2025Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on staff and resident interview and record review, the facility did not ensure 1 resident (R) (R1) of 4 sampled residents was transferred safely with a mechanical lift. On several instances between 12/10/24 and 12/20/24, therapy and nursing staff documented R1 was unable to safely transfer with a sit-to-stand lift. On 12/18/24, therapy staff determined R1 should be transferred with a full body (Hoyer) lift for safety. R1's care plan and Certified Nursing Assistant (CNA) [NAME] (an abbreviated care plan used by nursing staff) were not updated with the changes and staff continued to transfer R1 with a sit-to-stand lift. On 12/18/24, staff observed significant bruising on R1's left upper arm, shoulder, and torso. On 12/20/24, lab results indicated R1 was experiencing severe acute anemia. R1 was hospitalized from [DATE] to 12/23/24 and required a blood transfusion.
October 30, 2024Standard inspection · 5 citations
- D Give the resident's representative the ability to exercise the resident's rights.
Inspectors wroteBased on staff interview and record review, the facility did not ensure court-ordered protective placement was obtained for 1 resident (R) (R15) of 1 resident with a legal guardian was obtained when the resident's nursing home stay exceeded 90 days. R15 had a legal guardian. The facility did not obtain court-ordered protective placement for R15 to ensure R15 resided in the least restrictive environment at the facility.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on staff interview and record review, the facility did not ensure a comprehensive care plan was developed and implemented for 1 resident (R) (R5) of 13 sampled residents. On 10/18/24, R5 was hospitalized due to not eating or drinking. R5 did not have a care plan that addressed nutrition or hydration.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure nail care was provided for 1 resident (R) (R28) of 14 residents reviewed for activities of daily living (ADL) assistance. Staff did not provide routine nail care for R28.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not provide appropriate care and services for 1 resident (R) (R4) of 2 sampled residents with an indwelling catheter. On 10/28/24 and 10/30/24, R4's catheter drainage bag and tubing were observed in contact with the floor.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure necessary treatment and services related to nutrition were provided for 1 resident (R) (R33) of 4 sampled residents. R33 was prescribed large portions for meals. During lunch service on 10/29/24, kitchen staff did not ensure R33 received large portions. In addition, R33 was prescribed a nutritional supplement 3 times per day for weight management. When R33 returned from the hospital on [DATE], the nutritional supplement was not provided for 11 days.
October 4, 2023Standard inspection · 3 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure food was stored and prepared in a sanitary manner. This practice had the potential to affect all 38 residents residing in the facility. The facility did not monitor and document food cooked temperatures and food cooling temperatures.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on staff interview and record review, the facility did not ensure residents were free from unnecessary psychotropic medications by monitoring for adverse reactions for 2 Residents (R) (R8 and R33) of 5 residents reviewed. R8 was prescribed lorazepam (a psychotropic medication used to treat anxiety). The facility did not complete an Abnormal Involuntary Movement Scale (AIMS) assessment (used to assess tardive dyskinesia (involuntary repetitive movements) in those who are prescribed psychotropic medications) to monitor for adverse side effects of the medication. R33 was prescribed quetiapine fumarate (Seroquel) for agitation related to unspecified dementia with anxiety. The facility did not complete an AIMS assessment. (Persons taking antipsychotic medication need to be monitored for movement disorders. [...]
- C Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on staff interview and record review, the facility did not ensure the mandatory staffing data submitted from 4/1/22 through 6/30/23 was complete, accurate, and auditable. This had the ability to affect all 37 residents residing in the facility. Payroll Based Journal (PBJ) data submitted by the facility from 4/1/22 through 6/30/23 was not complete, accurate, or auditable.
Fire safety inspections
27 fire safety citations on file: 6 on March 4, 2026, 8 on October 30, 2024, 13 on October 4, 2023.
Every fire safety citation27 citations
- F Conduct testing and exercise requirements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Install corridor and hallway doors that block smoke.
- F Provide family notifications of emergency plan.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Install corridor and hallway doors that block smoke.
- E Have properly installed electrical wiring and gas equipment.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Have proper medical gas storage and administration areas.
- D Install smoke barrier doors that can resist smoke for at least 20 minutes.
- F Construct fire resistant interior walls.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have properly installed electrical wiring and gas equipment.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- E Install corridor and hallway doors that block smoke.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have restrictions on the use of highly flammable decorations.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Use approved construction type or materials.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wisconsin | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.40 | 4.21 | 3.86 |
| Registered nurses | 0.63 | 0.99 | 0.69 |
| All nursing staff on weekends | 3.06 | 3.77 | 3.42 |
| Nurse aides | 2.21 | ||
| Licensed practical nurses | 0.56 | ||
| Nursing staff turnover (share who left in a year) | 43.6% | 46.9% | 45.8% |
| Registered nurse turnover | not reported | 39.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.58 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.54 on weekdays and 3.06 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.32 in April to June 2025 to 3.40 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.40 | 0.63 | 3.54 | 3.06 | 0.9% | 0 of 90 | 43 |
| Oct to Dec 2025 | 3.38 | 0.73 | 3.50 | 3.06 | 2.2% | 0 of 92 | 42 |
| Jul to Sep 2025 | 3.44 | 0.71 | 3.58 | 3.10 | 4.0% | 0 of 92 | 43 |
| Apr to Jun 2025 | 3.32 | 0.63 | 3.45 | 3.01 | 2.8% | 0 of 91 | 43 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wisconsin, Jan to Mar 2026 | 4.19 | 0.95 | 4.36 | 3.74 | 8.8% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wisconsin | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.6 | 16.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 4.6 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.0 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.5 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.2 | 18.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.6 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 20.0 | 15.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.8 | 23.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 17.1 | 15.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 5.9 | 2.3 | 1.8 |
Owners and operators
Legal business name: NSH DORCHESTER LLC. CMS links this home to North Shore Healthcare, a group of 59 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Nshc Wisconsin LLC | 5% or greater direct ownership interest | Organization | 100% | 12/01/2016 |
| Baumann, Troy | Indirect ownership interest | Individual | 12/01/2016 | |
| Cibc Bank USA | 5% or greater security interest | Organization | 12/31/2024 | |
| Baumann, Troy | Corporate officer | Individual | 12/01/2016 | |
| Hoehn, Jeffrey | Corporate officer | Individual | 12/01/2016 | |
| Cibc Bank USA | Operational/managerial control | Organization | 12/31/2024 | |
| Cliftonlarsonallen LLP | Operational/managerial control | Organization | 05/22/2018 | |
| Continuum Therapy Partners LLC | Operational/managerial control | Organization | 03/01/2025 | |
| North Shore Healthcare LLC | Operational/managerial control | Organization | 12/01/2016 | |
| Nsh Rehab LLC | Operational/managerial control | Organization | 03/01/2025 | |
| Wipfli LLP | Operational/managerial control | Organization | 02/01/2025 | |
| Baumann, Troy | Operational/managerial control | Individual | 12/01/2016 | |
| Belongia, Christina | Operational/managerial control | Individual | 11/01/2019 | |
| Gee, Darren | Operational/managerial control | Individual | 11/30/2021 | |
| Greer, Lauren | Operational/managerial control | Individual | 11/29/2023 | |
| Hoehn, Jeffrey | Operational/managerial control | Individual | 12/01/2016 | |
| Kolosso, Nichole | Operational/managerial control | Individual | 12/01/2016 | |
| Patzer, Colleen | Operational/managerial control | Individual | 02/14/2023 | |
| Purtell, Brian | Operational/managerial control | Individual | 06/01/2018 | |
| Reitz, Kelton | Operational/managerial control | Individual | 02/01/2023 | |
| Cliftonlarsonallen LLP | Adp of the SNF | Organization | 10/06/2025 | |
| Continuum Therapy Partners LLC | Adp of the SNF | Organization | 10/06/2025 | |
| Dorchester Acquisition LLC | Adp of the SNF | Organization | 12/01/2016 | |
| North Shore Healthcare LLC | Adp of the SNF | Organization | 04/14/2025 | |
| Nsh Rehab LLC | Adp of the SNF | Organization | 06/13/2025 | |
| Nshc Wisconsin LLC | Adp of the SNF | Organization | 05/14/2025 | |
| Wipfli LLP | Adp of the SNF | Organization | 02/01/2025 | |
| Baumann, Troy | Adp of the SNF | Individual | 12/01/2016 | |
| Belongia, Christina | Adp of the SNF | Individual | 11/01/2019 | |
| Gee, Darren | Adp of the SNF | Individual | 11/30/2021 | |
| Greer, Lauren | Adp of the SNF | Individual | 11/29/2023 | |
| Hoehn, Jeffrey | Adp of the SNF | Individual | 12/01/2016 | |
| Kolosso, Nichole | Adp of the SNF | Individual | 12/01/2016 | |
| Patzer, Colleen | Adp of the SNF | Individual | 02/14/2023 | |
| Purtell, Brian | Adp of the SNF | Individual | 06/01/2018 | |
| Reitz, Kelton | Adp of the SNF | Individual | 02/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on June 6, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on March 4, 2026: "PASARR screening for Mental disorders or Intellectual Disabilities"
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on March 4, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on July 8, 2025: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.06 hours per resident per day, below the Wisconsin average of 3.77.
Other nursing homes nearby
- Door County Memorial Hospital SNF Sturgeon Bay, 1.1 mi · 5 of 5 stars · 9 citations
- Amethyst Health of Algoma Algoma, 16.5 mi · 2 of 5 stars · 22 citations
- Luther Home Marinette, 20.3 mi · 3 of 5 stars · 29 citations
- Menominee Health Services Menominee, 23 mi · 5 of 5 stars · 11 citations
- Rennes Health and Rehab Center-East Peshtigo, 23.5 mi · 5 of 5 stars · 7 citations
- Rennes Health and Rehab Center-West Peshtigo, 24.5 mi · 5 of 5 stars · 1 citation
- Oconto Health and Rehab Center Oconto, 24.5 mi · 2 of 5 stars · 41 citations
Wisconsin contacts for a concern about a nursing home
These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wisconsin Department of Health Services, Division of Quality Assurance, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wisconsin Board on Aging and Long Term Care, Ombudsman Program, 1-800-815-0015. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wisconsin DHS Provider Search (Survey History), where Wisconsin publishes its own records on licensed homes.
Common questions
- What is Sturgeon Bay Health Services's Medicare star rating?
- CMS rates Sturgeon Bay Health Services 3 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Sturgeon Bay Health Services get at its last inspection?
- 2 health deficiencies at the standard inspection on March 4, 2026. The Wisconsin average is 9.5.
- Has Sturgeon Bay Health Services been fined?
- CMS lists no fines in the last three years.
- Does Sturgeon Bay Health Services accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Sturgeon Bay Health Services?
- CMS lists 36 owners and managers, and links the home to North Shore Healthcare. Legal business name: NSH DORCHESTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.