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Sturgeon Bay Health Services

200 N Seventh Ave, Sturgeon Bay, WI 54235 · Door County · (920) 743-6274

50 certified beds, about 43 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1979

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 525306 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 4, 2026, inspectors cited 2 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).

Of 13 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.40 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 0.63 of those hours.

43.6% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).

CMS links it to North Shore Healthcare, an affiliated group of 59 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
10D
0E
1F
Potential for minimal harm
0A
0B
1C
March 4, 2026Standard inspection · 2 citations
  1. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 19, 2026
    Inspectors wroteBased on staff interview and record review, the facility did not provide Pre-admission Screening and Resident Review (PASRR) services for 1 resident (R) (R8) of 7 sampled residents. The facility did not contact the state mental health authority to pursue further PASRR screening for R8 when R8's 30-day exemption expired.
  2. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2026
    Inspectors wroteBased on resident and staff interview and record review, the facility did not ensure the accurate acquisition and administration of medication for 1 resident (R) (R38) of 6 sampled residents. R38 had orders for 50 milligrams of scheduled and as needed (PRN) tramadol. R38 did not receive eight doses of the medication when the medication ran out and/or was not removed from contingency stock.
July 8, 2025Complaint inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 1, 2025
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not maintain an infection prevention and control program designed to prevent the development and transmission of communicable disease and infection for 3 residents (R) (R3, R4, and R5) of 3 residents observed during the provision of care. R3 was on enhanced barrier precautions (EBP). On 7/8/25, staff repositioned R3, adjusted R3's pillows and bedding, and provided incontinence care without wearing a gown and/or gloves. In addition, staff administered medication to R3, exited the room without completing hand hygiene, and retrieved supplies from the medication cart for another resident. R4 was on EBP. On 7/8/24, staff dressed and groomed R4 without wearing a gown or gloves. R5 was on EBP. On 7/8/25, staff assisted R5 with peri-care and a transfer from toilet to wheelchair without wearing a gown.
June 6, 2025Complaint inspection · 1 citation
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 1, 2025
    Inspectors wroteBased on staff and resident interview and record review, the facility did not provide the necessary care and services to prevent pressure injuries from developing and/or promote healing for 3 residents (R) (R2, R1, and R6) of 4 sampled residents. R2 used a ROHO cushion (a type of cushion designed to prevent pressure injuries by using interconnected air cells to distribute weight and reduce pressure points) that was noted to be deflated. R2's plan of care did not indicate R2 used a ROHO cushion, did not contain an order to ensure the cushion was inflated, and was not updated with timely interventions after R2 developed what was initially thought to be a pressure injury but was later determined to be a sebaceous or pilonidal cyst. R2 was also provided a foam cushion with a cut-out but did not have an assessment for the cushion and did not use the cushion in R2's recliner. [...]
January 22, 2025Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 13, 2025
    Inspectors wroteBased on staff and resident interview and record review, the facility did not ensure 1 resident (R) (R1) of 4 sampled residents was transferred safely with a mechanical lift. On several instances between 12/10/24 and 12/20/24, therapy and nursing staff documented R1 was unable to safely transfer with a sit-to-stand lift. On 12/18/24, therapy staff determined R1 should be transferred with a full body (Hoyer) lift for safety. R1's care plan and Certified Nursing Assistant (CNA) [NAME] (an abbreviated care plan used by nursing staff) were not updated with the changes and staff continued to transfer R1 with a sit-to-stand lift. On 12/18/24, staff observed significant bruising on R1's left upper arm, shoulder, and torso. On 12/20/24, lab results indicated R1 was experiencing severe acute anemia. R1 was hospitalized from [DATE] to 12/23/24 and required a blood transfusion.
October 30, 2024Standard inspection · 5 citations
  1. D
    Give the resident's representative the ability to exercise the resident's rights.
    F551 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 25, 2024
    Inspectors wroteBased on staff interview and record review, the facility did not ensure court-ordered protective placement was obtained for 1 resident (R) (R15) of 1 resident with a legal guardian was obtained when the resident's nursing home stay exceeded 90 days. R15 had a legal guardian. The facility did not obtain court-ordered protective placement for R15 to ensure R15 resided in the least restrictive environment at the facility.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 25, 2024
    Inspectors wroteBased on staff interview and record review, the facility did not ensure a comprehensive care plan was developed and implemented for 1 resident (R) (R5) of 13 sampled residents. On 10/18/24, R5 was hospitalized due to not eating or drinking. R5 did not have a care plan that addressed nutrition or hydration.
  3. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 25, 2024
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure nail care was provided for 1 resident (R) (R28) of 14 residents reviewed for activities of daily living (ADL) assistance. Staff did not provide routine nail care for R28.
  4. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2024
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not provide appropriate care and services for 1 resident (R) (R4) of 2 sampled residents with an indwelling catheter. On 10/28/24 and 10/30/24, R4's catheter drainage bag and tubing were observed in contact with the floor.
  5. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 25, 2024
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure necessary treatment and services related to nutrition were provided for 1 resident (R) (R33) of 4 sampled residents. R33 was prescribed large portions for meals. During lunch service on 10/29/24, kitchen staff did not ensure R33 received large portions. In addition, R33 was prescribed a nutritional supplement 3 times per day for weight management. When R33 returned from the hospital on [DATE], the nutritional supplement was not provided for 11 days.
October 4, 2023Standard inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 27, 2023
    Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure food was stored and prepared in a sanitary manner. This practice had the potential to affect all 38 residents residing in the facility. The facility did not monitor and document food cooked temperatures and food cooling temperatures.
  2. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 30, 2023
    Inspectors wroteBased on staff interview and record review, the facility did not ensure residents were free from unnecessary psychotropic medications by monitoring for adverse reactions for 2 Residents (R) (R8 and R33) of 5 residents reviewed. R8 was prescribed lorazepam (a psychotropic medication used to treat anxiety). The facility did not complete an Abnormal Involuntary Movement Scale (AIMS) assessment (used to assess tardive dyskinesia (involuntary repetitive movements) in those who are prescribed psychotropic medications) to monitor for adverse side effects of the medication. R33 was prescribed quetiapine fumarate (Seroquel) for agitation related to unspecified dementia with anxiety. The facility did not complete an AIMS assessment. (Persons taking antipsychotic medication need to be monitored for movement disorders. [...]
  3. C
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) October 27, 2023
    Inspectors wroteBased on staff interview and record review, the facility did not ensure the mandatory staffing data submitted from 4/1/22 through 6/30/23 was complete, accurate, and auditable. This had the ability to affect all 37 residents residing in the facility. Payroll Based Journal (PBJ) data submitted by the facility from 4/1/22 through 6/30/23 was not complete, accurate, or auditable.

Fire safety inspections

27 fire safety citations on file: 6 on March 4, 2026, 8 on October 30, 2024, 13 on October 4, 2023.

Every fire safety citation27 citations
  1. F
    Conduct testing and exercise requirements.
    E 39 · March 4, 2026 · Corrected (the home has a date of correction)
  2. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 4, 2026 · Corrected (the home has a date of correction)
  3. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 4, 2026 · Corrected (the home has a date of correction)
  4. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · March 4, 2026 · Corrected (the home has a date of correction)
  5. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · March 4, 2026 · Corrected (the home has a date of correction)
  6. D
    Install corridor and hallway doors that block smoke.
    K 363 · March 4, 2026 · Corrected (the home has a date of correction)
  7. F
    Provide family notifications of emergency plan.
    E 35 · October 30, 2024 · Corrected (the home has a date of correction)
  8. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · October 30, 2024 · Corrected (the home has a date of correction)
  9. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 30, 2024 · Corrected (the home has a date of correction)
  10. E
    Install corridor and hallway doors that block smoke.
    K 363 · October 30, 2024 · Corrected (the home has a date of correction)
  11. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · October 30, 2024 · Corrected (the home has a date of correction)
  12. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · October 30, 2024 · Corrected (the home has a date of correction)
  13. E
    Have proper medical gas storage and administration areas.
    K 923 · October 30, 2024 · Corrected (the home has a date of correction)
  14. D
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · October 30, 2024 · Corrected (the home has a date of correction)
  15. F
    Construct fire resistant interior walls.
    K 331 · October 4, 2023 · Corrected (the home has a date of correction)
  16. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · October 4, 2023 · Corrected (the home has a date of correction)
  17. F
    Have properly installed electrical wiring and gas equipment.
    K 511 · October 4, 2023 · Corrected (the home has a date of correction)
  18. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · October 4, 2023 · Corrected (the home has a date of correction)
  19. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · October 4, 2023 · Corrected (the home has a date of correction)
  20. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 4, 2023 · Corrected (the home has a date of correction)
  21. E
    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    K 362 · October 4, 2023 · Corrected (the home has a date of correction)
  22. E
    Install corridor and hallway doors that block smoke.
    K 363 · October 4, 2023 · Corrected (the home has a date of correction)
  23. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · October 4, 2023 · Corrected (the home has a date of correction)
  24. E
    Have restrictions on the use of highly flammable decorations.
    K 753 · October 4, 2023 · Corrected (the home has a date of correction)
  25. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · October 4, 2023 · Corrected (the home has a date of correction)
  26. D
    Use approved construction type or materials.
    K 161 · October 4, 2023 · Corrected (the home has a date of correction)
  27. D
    Have proper medical gas storage and administration areas.
    K 923 · October 4, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeWisconsinUnited States
All nursing staff (RN, LPN and aides)3.404.213.86
Registered nurses0.630.990.69
All nursing staff on weekends3.063.773.42
Nurse aides2.21
Licensed practical nurses0.56
Nursing staff turnover (share who left in a year)43.6%46.9%45.8%
Registered nurse turnovernot reported39.7%42.9%
Administrators who left0

CMS expects 3.58 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.54 on weekdays and 3.06 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.32 in April to June 2025 to 3.40 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.400.633.543.06 0.9%0 of 9043
Oct to Dec 20253.380.733.503.06 2.2%0 of 9242
Jul to Sep 20253.440.713.583.10 4.0%0 of 9243
Apr to Jun 20253.320.633.453.01 2.8%0 of 9143
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Wisconsin, Jan to Mar 20264.190.954.363.748.8%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeWisconsinUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.616.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
4.62.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.72.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.03.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.51.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
14.218.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.65.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
20.015.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.823.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
17.115.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
5.92.31.8

Owners and operators

Legal business name: NSH DORCHESTER LLC. CMS links this home to North Shore Healthcare, a group of 59 nursing homes averaging 2.7 stars overall.

NameRoleTypeShareSince
Nshc Wisconsin LLC5% or greater direct ownership interestOrganization100%12/01/2016
Baumann, TroyIndirect ownership interestIndividual12/01/2016
Cibc Bank USA5% or greater security interestOrganization12/31/2024
Baumann, TroyCorporate officerIndividual12/01/2016
Hoehn, JeffreyCorporate officerIndividual12/01/2016
Cibc Bank USAOperational/managerial controlOrganization12/31/2024
Cliftonlarsonallen LLPOperational/managerial controlOrganization05/22/2018
Continuum Therapy Partners LLCOperational/managerial controlOrganization03/01/2025
North Shore Healthcare LLCOperational/managerial controlOrganization12/01/2016
Nsh Rehab LLCOperational/managerial controlOrganization03/01/2025
Wipfli LLPOperational/managerial controlOrganization02/01/2025
Baumann, TroyOperational/managerial controlIndividual12/01/2016
Belongia, ChristinaOperational/managerial controlIndividual11/01/2019
Gee, DarrenOperational/managerial controlIndividual11/30/2021
Greer, LaurenOperational/managerial controlIndividual11/29/2023
Hoehn, JeffreyOperational/managerial controlIndividual12/01/2016
Kolosso, NicholeOperational/managerial controlIndividual12/01/2016
Patzer, ColleenOperational/managerial controlIndividual02/14/2023
Purtell, BrianOperational/managerial controlIndividual06/01/2018
Reitz, KeltonOperational/managerial controlIndividual02/01/2023
Cliftonlarsonallen LLPAdp of the SNFOrganization10/06/2025
Continuum Therapy Partners LLCAdp of the SNFOrganization10/06/2025
Dorchester Acquisition LLCAdp of the SNFOrganization12/01/2016
North Shore Healthcare LLCAdp of the SNFOrganization04/14/2025
Nsh Rehab LLCAdp of the SNFOrganization06/13/2025
Nshc Wisconsin LLCAdp of the SNFOrganization05/14/2025
Wipfli LLPAdp of the SNFOrganization02/01/2025
Baumann, TroyAdp of the SNFIndividual12/01/2016
Belongia, ChristinaAdp of the SNFIndividual11/01/2019
Gee, DarrenAdp of the SNFIndividual11/30/2021
Greer, LaurenAdp of the SNFIndividual11/29/2023
Hoehn, JeffreyAdp of the SNFIndividual12/01/2016
Kolosso, NicholeAdp of the SNFIndividual12/01/2016
Patzer, ColleenAdp of the SNFIndividual02/14/2023
Purtell, BrianAdp of the SNFIndividual06/01/2018
Reitz, KeltonAdp of the SNFIndividual02/01/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on June 6, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on March 4, 2026: "PASARR screening for Mental disorders or Intellectual Disabilities"
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on March 4, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on July 8, 2025: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.06 hours per resident per day, below the Wisconsin average of 3.77.

Other nursing homes nearby

Wisconsin contacts for a concern about a nursing home

These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.

Common questions

What is Sturgeon Bay Health Services's Medicare star rating?
CMS rates Sturgeon Bay Health Services 3 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Sturgeon Bay Health Services get at its last inspection?
2 health deficiencies at the standard inspection on March 4, 2026. The Wisconsin average is 9.5.
Has Sturgeon Bay Health Services been fined?
CMS lists no fines in the last three years.
Does Sturgeon Bay Health Services accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Sturgeon Bay Health Services?
CMS lists 36 owners and managers, and links the home to North Shore Healthcare. Legal business name: NSH DORCHESTER LLC.

Sources

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