Luther Home
831 Pine Beach Rd, Marinette, WI 54143 · Marinette County · (715) 732-0155
80 certified beds, about 59 residents a day · Non profit - Corporation · Medicare and Medicaid since 1991
CMS Care Compare ratings, data as of September 1, 2026 · CCN 525476 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 10, 2025, inspectors cited 10 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).
None of its 29 health citations since June 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.13 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 0.67 of those hours.
37.7% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 29 health citations on file.
July 9, 2026Complaint inspection · 4 citations
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on interview and record review, the facility did not implement their written policies and procedures to prohibit and prevent abuse for 1 of 8 staff reviewed for caregiver background checks. The facility did not have completed Department of Justice (DOJ) or Government Findings Reports for Certified Nursing Assistant (CNA)-E.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility did not ensure an allegation of abuse was reported to the State Agency (SA) for 1 resident (R) (R1) of 5 sampled residents. On 6/20/26, the facility was informed of an allegation of abuse involving R1. The allegation of abuse was not reported to the SA.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility did not ensure an allegation of abuse was thoroughly investigated for 1 resident (R) (R1) of 5 sampled residents. On 6/20/26, the facility was informed of an allegation of abuse involving R1. The facility did not thoroughly investigate the allegation of abuse.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility did not ensure the comprehensive care plan contained pertinent hospital discharge instructions for 1 resident (R) (R1) of 5 sampled residents. R1's hospital discharge summary contained instructions to sit for a maximum of one hour while up in their wheelchair for a maximum of 2-3 hours total per day. R1's care plan did not contain the instructions.
July 1, 2026Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to protect the right to be free from verbal abuse by staff for 1 resident (R) (R4) of 4 residents in a total sample of 8 residents. Staff witnessed Certified Nursing Assistant (CNA)2 be verbally abusive to R4.
December 10, 2025Standard inspection · 10 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not maintain an infection prevention and control program designed to prevent the transmission of communicable disease and infection. This practice had the potential to affect more than 4 residents (R) of the 61 residents residing in the facility. The facility did not ensure transmission-based precautions (TBP) were implemented for R53 for Norovirus (The most common cause of gastroenteritis, characterized by non-bloody diarrhea, vomiting, and stomach pain. The virus is highly contagious and spread through contaminated food or water or person-to-person contact, contaminated surfaces, or through air from the vomit of an infected person.) Licensed Practical Nurse (LPN)-K did not complete appropriate hand hygiene during medication administration. [...]
- D Give the resident's representative the ability to exercise the resident's rights.
Inspectors wroteBased on staff interview and record review, the facility did not ensure 1 resident (R) (R8) of 1 sampled resident with a Guardian was protectively placed at the facility. R8 had a legal Guardian at the time of admission on [DATE]. R8's medical record included an order for Guardianship of person and estate dated 9/21/22. R8's medial record did not contain an order for protective placement.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on staff interview and record review, the facility did not ensure 2 residents (R) (R2 and R22) of 2 sampled residents were provided a Skilled Nursing Facility Advanced Beneficiary Notice (ABN) form which is used to inform residents of the potential liability for payment (daily cost of care and services at the facility). The facility did not provide an ABN form to R2 when R2's Medicare Part A benefits ended on 10/10/25 and R2 remained in the facility. The facility did not provide an ABN form to R22 and when R22's Medicare Part A benefits ended on 11/25/25 and R22 remained in the facility.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure 1 resident (R) (R2) of 3 sampled residents was free from abuse. The facility was aware of verbal abuse directed at R2 by R2's activated Power of Attorney for Healthcare (POAHC) on 10/16/25. An investigation was not completed and the facility did not implement measures to protect R2 from future abuse. A second occurrence of verbal abuse directed at R2 by POAHC-M occurred on 12/8/25.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on staff interview and record review, the facility did not ensure an allegation of verbal abuse was reported to the State Agency (SA) for 1 resident (R) (R2) of 3 sampled residents. On 10/16/25, the facility was informed of an allegation of verbal abuse toward R2 by R2's activated Power of Attorney for Healthcare (POAHC). The allegation of abuse was not reported to the SA.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on staff interview and record review, the facility did not ensure an allegation of abuse was thoroughly investigated for 1 resident (R) (R2) of 3 sampled residents. On 10/16/25, the facility became aware of an allegation of verbal abuse toward R2 by R2's activated Power of Attorney for Healthcare (POAHC). The allegation of abuse was not thoroughly investigated.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on staff interview and record review, the facility did not provide Preadmission Screening and Resident Review (PASRR) services for 1 resident (R) (R8) of 24 sampled residents. The facility did not contact the state mental health authority to pursue PASRR Level I or II screening for R8 who had a mental illness diagnosis.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on staff interview and record review, the facility did not provide care and treatment in accordance with professional standards of practice for 1 resident (R) (R1) of 22 sampled residents. The facility did not accurately document and treat R1's injured right ankle after R1 was lowered to the ground on 11/16/25.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not provide the necessary respiratory care and services for 1 resident (R) (R41) of 22 sampled residents. The facility did not ensure R41's Average Volume Assured Pressure Support (AVAPS) machine was in working condition and did not follow orders to apply R41's AVAPS machine while sleeping.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, staff and resident interview, and record review, the facility did not ensure the accurate and safe administration of medication for 2 residents (R) (R25 and R41) of 22 sampled residents. Medications were observed on a table in R25's room. R25 did not have a self-administration of medication assessment that indicated R25 could safely and accurately self-administer medication. In addition, R25 did not have physician orders for the medications. Medications were observed on R41's counter. R41 did not have a self-administration of medication assessment that indicated R41 could safely and accurately self-administer all of the medications. In addition, R41 did not have a physician order for 1 of the medications.
October 30, 2024Complaint inspection · 3 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on family representative interview, staff interview and record review, the facility did not notify a Power of Attorney for Healthcare (POAHC) about an allegation of abuse for 1 resident (R) (R1) of 3 sampled residents. On 8/30/24, Certified Nursing Assistant (CNA)-E alleged Licensed Practical Nurse (LPN)-D pushed R1 back into R1's wheelchair when R1 attempted to stand up. Staff did not notify R1's POAHC of the allegation of abuse.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on staff interview and record review, the facility did not implement policies and procedures that prohibit and prevent abuse for 1 (Licensed Practical Nurse (LPN)-D) of 1 contracted staff reviewed for a caregiver background check. The facility did not ensure a thorough and timely caregiver background check was completed for LPN-D.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on staff interview and record review, the facility did not ensure an allegation of abuse was thoroughly investigated for 1 resident (R) (R1) of 3 sampled residents. On 8/30/24, Certified Nursing Assistant (CNA)-E alleged Licensed Practical Nurse (LPN)-D pushed R1 back into R1's wheelchair when R1 attempted to stand up. LPN-D was not provided abuse education prior to returning to resident care on 9/13/24.
August 21, 2024Standard inspection · 4 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure food was stored in a sanitary manner. This practice had the potential to affect multiple residents residing in the facility. Kitchen equipment and food storage areas were not in a clean and sanitary condition.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on staff interview and record review, the facility did not ensure 3 Residents (R) (R31, R30, and R32) of 3 residents reviewed for hospitalization received the proper notice of transfer, reason for transfer, location of transfer, appeal rights, and contact information for the State Long-Term Care Ombudsman. In addition, the facility did not notify the Ombudsman of the transfers. R31 was transferred to the hospital on 1/16/24 and 6/5/24. R31, R31's representative, and the Ombudsman were not provided with written notice of the transfers. R30 was transferred to the hospital on 6/8/24. R30, R30's representative, and the Ombudsmen were not provided with written notice of the transfer. R32 was transferred to the hospital on 8/19/24. R32, R32's representative, and the Ombudsmen were not provided with written notice of the transfer.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on staff interview and record review, the facility did not ensure 1 Resident (R) (R31) of 3 residents reviewed for hospitalization received written information of the duration of the bed hold policy, the reserve bed payment policy, and the right to return to the facility. R31 was transferred to the hospital on 1/16/24 and 6/5/24. R31 and/or R31's representative were not provided with a bed hold notification.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on staff interview and record review, the facility did not ensure timely transmission of a Resident Assessment Information (RAI)/Minimum Data Set (MDS) assessment for 1 Resident (R) (R34) of 14 sampled residents. R34's Quarterly MDS assessment was completed on 6/13/24. The assessment was electronically submitted on 8/21/24 which was 55 days late and not within the 14-day required timeframe.
January 17, 2024Complaint inspection · 1 citation
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on staff interview and record review, the facility did not ensure an investigation regarding potential misappropriation of property for 1 Resident (R) (R2) of 1 resident contained documentation that indicated a thorough investigation was completed. On 9/30/23, the facility submitted an initial report to the State Agency (SA) regarding potential misappropriation of tramadol (a controlled substance and narcotic medication used to treat moderate to severe pain) prescribed to R2. On 10/6/23, the facility submitted the findings of their investigation. The investigation did not contain documentation that indicated a thorough investigation was completed.
September 14, 2023Complaint inspection, Infection control · 2 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent or contain the transmission of communicable diseases and infection, including COVID-19. This had the potential to affect all 63 residents residing in the facility. The facility did not ensure staff performed proper hand hygiene during the provision of cares for 4 Residents (R) (R7, R8, R11, and R13) of 4 residents. The facility did not ensure staff wore eye protection in rooms of residents who were on isolation precautions related to COVID-19. The facility did not ensure staff wore an N95 respirator in a resident's room who was on isolation precautions related to COVID-19. [...]
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not provide appropriate treatment and services to prevent a urinary tract infection (UTI) for 1 Resident (R) (R7) of 4 sampled residents. R7 was not provided perineal cleansing after an episode of urinary incontinence.
June 7, 2023Standard inspection · 4 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure food was served under sanitary conditions. This had the potential to affect multiple residents. Items located in the kitchen and kitchenettes were not properly dated, were past the manufacturer's best-by date and did not contain resident names.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on staff interview, and record review, the facility did not notify a physician of a change in condition for 1 Resident (R) (R60) of 21 sampled residents. R60's physician was not notified of R60's change of condition on [DATE].
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on staff interview, and record review, the facility did not ensure 1 Resident (R) (R45) of 18 sampled residents met the PASRR (Pre-admission Screen and Resident Review) requirements. R45's Level I PASRR screen was marked yes for a 30-day exemption; however, R45 remained in the facility beyond the 30 days without a Level II PASRR screen.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on staff interview, and record review, the facility did not obtain weights as part of nutritional monitoring for 1 Resident (R) (R50) of 1 resident reviewed for tube feeding. R50's admission orders included an order for daily weights. The facility's policy was to obtain weekly weights. Staff obtained two weights for R50 from 5/12/23 through 6/7/23.
Fire safety inspections
40 fire safety citations on file: 6 on December 10, 2025, 19 on August 21, 2024, 15 on June 7, 2023.
Every fire safety citation40 citations
- F Install smoke barrier doors that can resist smoke for at least 20 minutes.
- F Have simulated fire drills held at unexpected times.
- C Install an approved automatic sprinkler system.
- C Inspect, test, and maintain automatic sprinkler systems.
- C Install corridor and hallway doors that block smoke.
- C Have properly installed electrical wiring and gas equipment.
- F Develop Emergency Preparedness policies and procedures.
- F Establish policies and procedures including evacuation.
- F Provide family notifications of emergency plan.
- F Conduct testing and exercise requirements.
- F Have properly located and lighted "Exit" signs.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have properly installed electrical wiring and gas equipment.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E Have restrictions on the use of highly flammable decorations.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Provide properly protected cooking facilities.
- F Provide emergency officials' contact information.
- F Provide primary/alternate means for communication.
- F Conduct testing and exercise requirements.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Install a fire alarm system that can be heard throughout the facility.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- F Provide a written emergency evacuation plan.
- F Meet requirements for the installation and maintenance of electrical systems.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have properly installed electrical wiring and gas equipment.
- D Install corridor and hallway doors that block smoke.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- C Have simulated fire drills held at unexpected times.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Wisconsin | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.13 | 4.21 | 3.86 |
| Registered nurses | 0.67 | 0.99 | 0.69 |
| All nursing staff on weekends | 3.86 | 3.77 | 3.42 |
| Nurse aides | 2.81 | ||
| Licensed practical nurses | 0.65 | ||
| Nursing staff turnover (share who left in a year) | 37.7% | 46.9% | 45.8% |
| Registered nurse turnover | 14.3% | 39.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.82 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.24 on weekdays and 3.86 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.11 in April to June 2025 to 4.13 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.13 | 0.67 | 4.24 | 3.86 | 3.0% | 0 of 90 | 59 |
| Oct to Dec 2025 | 4.16 | 0.66 | 4.27 | 3.90 | 0.3% | 0 of 92 | 61 |
| Jul to Sep 2025 | 4.15 | 0.68 | 4.28 | 3.83 | 0.9% | 0 of 92 | 62 |
| Apr to Jun 2025 | 4.11 | 0.58 | 4.25 | 3.74 | 0.4% | 0 of 91 | 60 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Wisconsin, Jan to Mar 2026 | 4.19 | 0.95 | 4.36 | 3.74 | 8.8% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Wisconsin | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.9 | 16.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 5.3 | 2.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 2.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.8 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.2 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.7 | 18.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.8 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 28.1 | 15.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 12.9 | 23.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.1 | 15.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 2.3 | 1.8 |
Owners and operators
Legal business name: AMERICAN LUTHERAN CHURCH-NORTHLAND LUTHERN SERVICES FOR THE ELDERLY, I.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Northland Lutheran Retirement Comm | 5% or greater direct ownership interest | Organization | 100% | 11/15/1988 |
| Lancour, Darrell | W-2 managing employee | Individual | 01/01/2015 | |
| Rowell, Charles | W-2 managing employee | Individual | 12/31/2021 | |
| Lancour, Darrell | Corporate officer | Individual | 03/01/2014 | |
| Northland Lutheran Retirement Comm | Operational/managerial control | Organization | 11/15/1988 | |
| Lancour, Darrell | Operational/managerial control | Individual | 03/01/2014 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 10 problems in this area, most recently on July 9, 2026: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on December 10, 2025: "Give the resident's representative the ability to exercise the resident's rights."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on July 9, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on December 10, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
Other nursing homes nearby
- Menominee Health Services Menominee, 3.2 mi · 5 of 5 stars · 11 citations
- Rennes Health and Rehab Center-East Peshtigo, 5.8 mi · 5 of 5 stars · 7 citations
- Rennes Health and Rehab Center-West Peshtigo, 7.2 mi · 5 of 5 stars · 1 citation
- Oconto Health and Rehab Center Oconto, 18.2 mi · 2 of 5 stars · 41 citations
- Sturgeon Bay Health Services Sturgeon Bay, 20.3 mi · 3 of 5 stars · 13 citations
- Door County Memorial Hospital SNF Sturgeon Bay, 21.2 mi · 5 of 5 stars · 9 citations
- Newcare Crivitz, 22 mi · 4 of 5 stars · 17 citations
- Roubal Care and Rehabilitation Center Stephenson, 23.4 mi · 4 of 5 stars · 27 citations
Wisconsin contacts for a concern about a nursing home
These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Wisconsin Department of Health Services, Division of Quality Assurance, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Wisconsin Board on Aging and Long Term Care, Ombudsman Program, 1-800-815-0015. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Wisconsin DHS Provider Search (Survey History), where Wisconsin publishes its own records on licensed homes.
Common questions
- What is Luther Home's Medicare star rating?
- CMS rates Luther Home 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Luther Home get at its last inspection?
- 10 health deficiencies at the standard inspection on December 10, 2025. The Wisconsin average is 9.5.
- Has Luther Home been fined?
- CMS lists no fines in the last three years.
- Does Luther Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Luther Home?
- CMS lists 6 owners and managers. Legal business name: AMERICAN LUTHERAN CHURCH-NORTHLAND LUTHERN SERVICES FOR THE ELDERLY, I.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.