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The Oaks at Battle Creek

706 North Avenue, Battle Creek, MI 49017 · Calhoun County · (269) 964-4655

77 certified beds, about 69 residents a day · For profit - Corporation · Medicare and Medicaid since 1986

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235451 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 5, 2026, inspectors cited 3 health deficiencies (the Michigan average is 9.9, the national average 9.2).

None of its 15 health citations since September 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.17 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.99 of those hours.

23.1% of nursing staff left within the year CMS measured (Michigan average 44.1%).

CMS links it to Trilogy Health Services, an affiliated group of 127 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
11D
1E
3F
Potential for minimal harm
0A
0B
0C
June 5, 2026Standard inspection, Complaint inspection · 3 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 8, 2026
    Inspectors wroteThis citation pertains to Intakes: 2790134Based on observation, interview, and record review the facility failed to provide an environment free from physical and verbal abuse for two Residents (#29, #95) of two residents reviewed for abuseFindings Included:Resident #29 (R29)Review of the medical record revealed R29 was admitted to the facility 01/02/2025 with diagnoses that included kidney disease, type 2 diabetes, morbid obesity, hyperlipidemia (high fat concentration in blood), depression, anxiety, chronic pain, tachycardia, and heart disease. Review of the Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/06/2026, revealed R29 had a Brief Interview for Mental Status (BIMS) of 15 (cognitively intact) out of 15. [...]
  2. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 8, 2026
    Inspectors wroteBased on interview, and record review the facility failed to complete an accurate level I and level II screening for one (Resident #9) of two residents reviewed for Preadmission Screening/Annual Resident Review (PASARR). Findings Included: Resident #9 (R9)Review of the medical record revealed R9 was admitted to the facility 10/28/2025 heart disease, bipolar disorder, hyperlipidemia (high fat level in blood), gastro-esophageal reflux disease, dementia, low back pain, depression, asthma, anxiety disorder, obstructive sleep apnea, cerebral vascular accident, dysphagia (difficulty swallowing), type 2 diabetes, urinary retention, and hypertension. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 05/05/2026, revealed R9 had a Brief Interview for Mental Status (BIMS) of that could not be completed because R9 is rarely/never understood. [...]
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 8, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to: 1.) ensure the safety and 2.) ensure a prescribed intervention related to fall prevention was in place for 1 of 2 residents (R78) reviewed for falls, resulting in R78's fall during transfer with staff.
March 12, 2025Standard inspection · 9 citations
  1. F
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 15, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that food was served and held at a palpable temperature. Resulting in the potential to affect all residents (total facility census of 70) that consume food from the kitchen. Findings Included: Resident #173 (R173) Review of the medical record revealed R173 was admitted to the facility 02/14/2025 with diagnoses that included prosthetic left hip joint, fracture of left femoral neck, type 2 diabetes, hypertension, hyperlipidemia (high fat content in blood), depression, anemia (low red blood cells), osteoarthritis (type of arthritis occurs when tissue at end of bones wears down), unilateral inguinal hernia, and pain in left hip. The Minimum Data Set, with an Assessment Reference Date (ARD) of 02/20/2025, demonstrated a Brief Interview for Mental Status (BIMS) of 9 (moderate cognitive impairment) out of 15. [...]
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 15, 2025
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment effecting 70 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and plumbing water leaks.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 15, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to practice effective infection prevention standards related to hand hygiene, 1) adhere to infection control practices, during medication administration with three of four nurses; and 2) facility failed to maintain infection control practices, in one of two wounds, Resident #59 (R59). Findings Included: Resident #59 (R59) Review of the medical record reflected R59 was an initial admission to the facility on [DATE]. Diagnoses of Congested Heart Disease, Chronic Kidney Disease, Peripheral Vascular Disease, Chronic Obstructive Pulmonary Disease and Diabetes. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/12/2024, revealed R59 had a Brief Interview of Mental Status (BIMS) of 13 (cognitively intact) out of 15. [...]
  4. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to advocate for one out of two residents (#29) reviewed for dignity resulting in the resident feeling unheard, decreased self-worth, frustration, decreased quality of life and suffered mental anguish.
  5. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure that the Notice of Medicare Non-Coverage (NOMNC) was provided for two Residents (#2 and #179) and a Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage (SNFABN) was provided for three Residents (#2, #178, and #179) out of three reviewed for Beneficiary Notification. Findings Included: Resident #2 (R2) Review of the medical record revealed R2 was admitted to the facility 10/02/2024 with diagnoses that included chronic kidney disease, hyponatremia (low sodium level) type 2 diabetes, atrial fibrillation, chronic obstructive pulmonary disease (COPD), anemia (low red blood cells), hyperlipidemia (high fat content in blood), depression, chronic pain, and gastro-esophageal reflux disease. [...]
  6. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure resident medical records were secured and held confidential for 1 resident (R8) of 17 residents sampled, resulting in exposed resident medical information.
  7. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to develop and implement a person centered care plan for targeted behaviors for the use of psychotropic medications for one Resident (Resident 20) of 17 residents reviewed for care plans.
  8. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that meaningful activities were provided for one resident (R26) out of two resident who are dependent on staff for transferring and mobility and the likelihood for depression, feelings of melancholy using the reasonable person concept. This deficient practice resulted in the potential for boredom, lack of stimulation and loneliness. Findings Include: Resident #26 (R26) Review of the medical record reflected R26 was an initial admission to the facility on [DATE]. Diagnoses of a Stroke, Hypertension, Coronary Artery Disease, Hemiplegia on right side, Malnutrition, Depression and Anxiety. The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/21/2024, revealed R26 had a Brief Interview of Mental Status (BIMS) of 14 (cognitively intact) out of 15. [...]
  9. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure residents prescribed anti-psychotic medication had an adequate indication for use, clinical rational to support continued use, as well as identify and monitor resident specific specific behaviors and approaches and non-pharmacological approaches for one resident (Resident #20) of five residents reviewed for unnecessary medications.
April 18, 2024Standard inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 20, 2024
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment effecting 68 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage.
  2. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure proper communication/documentation of Hospice services provided to one Resident (# 48) of one resident reviewed for Hospice services, resulting in the lack of coordination of comprehensive services and care provided. Review of the clinical record including the Minimum Data Set (MDS) dated [DATE] reflected Resident 48 (R48) was a [AGE] year old female admitted to the facility on [DATE] with diagnosis that included dementia. R48 scored 4 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status (BIMS), further review of the clinical record reflected R48 was receiving hospice care as of 9/12/23. On 04/17/24 at 12:46 PM, Licensed Practical Nurse (LPN) P reported the Nursing staff were not informed about hospice schedules and do not have any type of schedule or calendar to refer to. [...]
September 19, 2023Complaint inspection · 1 citation
  1. D
    Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
    F564 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 10, 2023
    Inspectors wroteThis citation pertains to intake MI000139094. Based on interview and record review the facility failed to ensure resident rights in accordance to preferences were followed for one out of three residents (Resident #1), resulting in restrictions of a visitor, and the potential for further resident preferences to not be followed. Findings Included: Per the facility face sheet Resident #1 (R1) was admitted to the facility on [DATE]. R1 no longer resided at the facility at the time of the onsite investigation. In an interview on 9/18/2023 at 9:32 AM, R1's wife stated that when R1 was being admitted to the facility she told a staff member (could not recall who) that she wanted to stay the night with R1. R1's wife said she was told no she could not stay the night with R1. [...]

Fire safety inspections

14 fire safety citations on file: 3 on June 5, 2026, 4 on March 12, 2025, 7 on April 18, 2024.

Every fire safety citation14 citations
  1. F
    Have properly located and lighted "Exit" signs.
    K 293 · June 5, 2026 · Corrected (the home has a date of correction)
  2. F
    Provide properly protected cooking facilities.
    K 324 · June 5, 2026 · Corrected (the home has a date of correction)
  3. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 5, 2026 · Corrected (the home has a date of correction)
  4. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · March 12, 2025 · Corrected (the home has a date of correction)
  5. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · March 12, 2025 · Corrected (the home has a date of correction)
  6. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · March 12, 2025 · Corrected (the home has a date of correction)
  7. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 12, 2025 · Corrected (the home has a date of correction)
  8. F
    Provide properly protected cooking facilities.
    K 324 · April 18, 2024 · Corrected (the home has a date of correction)
  9. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 18, 2024 · Corrected (the home has a date of correction)
  10. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · April 18, 2024 · Corrected (the home has a date of correction)
  11. F
    Provide a written emergency evacuation plan.
    K 711 · April 18, 2024 · Corrected (the home has a date of correction)
  12. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 18, 2024 · Corrected (the home has a date of correction)
  13. F
    Ensure proper usage of power strips and extension cords.
    K 920 · April 18, 2024 · Corrected (the home has a date of correction)
  14. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · April 18, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)4.173.993.86
Registered nurses0.990.780.69
All nursing staff on weekends3.933.503.42
Nurse aides2.43
Licensed practical nurses0.75
Nursing staff turnover (share who left in a year)23.1%44.1%45.8%
Registered nurse turnover7.7%39.2%42.9%
Administrators who left0

CMS expects 4.11 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.27 on weekdays and 3.93 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.72 in April to June 2025 to 4.17 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.170.994.273.93 0.0%0 of 9069
Oct to Dec 20254.060.884.133.89 0.0%0 of 9271
Jul to Sep 20253.940.914.033.71 0.0%0 of 9272
Apr to Jun 20253.720.843.813.48 0.0%0 of 9172
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
7.910.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.61.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.53.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.61.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.112.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.05.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
6.314.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
27.024.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
15.011.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.21.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.01.61.8

Owners and operators

Legal business name: TRILOGY HEALTHCARE OF BATTLE CREEK, LLC. CMS links this home to Trilogy Health Services, a group of 127 nursing homes averaging 4.2 stars overall.

NameRoleTypeShareSince
Continental Merger Sub LLC5% or greater indirect ownership interestOrganization10/01/2021
Northstar Healthcare Income Inc5% or greater indirect ownership interestOrganization10/01/2021
Northstar Healthcare Income Operating Partnership LP5% or greater indirect ownership interestOrganization10/01/2021
Trilogy Holdings Nt-Hci, LLC5% or greater indirect ownership interestOrganization10/01/2021
Keybank National Association5% or greater mortgage interestOrganization05/01/2016
Corbin, KathyW-2 managing employeeIndividual01/11/2011
Fightmaster, LisaW-2 managing employeeIndividual12/01/2015
Willhite, GabrielCorporate directorIndividual08/15/2023
Barney, LeighCorporate officerIndividual11/01/2019
Conner, GregoryCorporate officerIndividual06/03/2021
Davis, DavidCorporate officerIndividual08/21/2017
Mehaffey, ToddCorporate officerIndividual01/31/2022
Pietrowski, CristinaCorporate officerIndividual01/31/2022
Prosky, DannyCorporate officerIndividual12/01/2015
Trilogy Management Services LLCOperational/managerial controlOrganization10/01/2021
Smith, AubreyOperational/managerial controlIndividual11/01/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on March 12, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on March 12, 2025: "Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on June 5, 2026: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on June 5, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."

Other nursing homes nearby

Michigan contacts for a concern about a nursing home

These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Oaks at Battle Creek's Medicare star rating?
CMS rates The Oaks at Battle Creek 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Oaks at Battle Creek get at its last inspection?
3 health deficiencies at the standard inspection on June 5, 2026. The Michigan average is 9.9.
Has The Oaks at Battle Creek been fined?
CMS lists no fines in the last three years.
Does The Oaks at Battle Creek accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Oaks at Battle Creek?
CMS lists 16 owners and managers, and links the home to Trilogy Health Services. Legal business name: TRILOGY HEALTHCARE OF BATTLE CREEK, LLC.

Sources

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