The Suites at Western Home Communities
5301 Caraway Lane, Cedar Falls, IA 50613 · Black Hawk County · (319) 277-2141
72 certified beds, about 69 residents a day · Non profit - Corporation · Medicare and Medicaid since 2018
CMS high performing icon Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 165622 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 26, 2026, inspectors cited 1 health deficiency (the Iowa average is 6.5, the national average 9.2).
None of its 11 health citations since February 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.56 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.72 of those hours.
43.6% of nursing staff left within the year CMS measured (Iowa average 44.0%).
CMS links it to Western Home Communities, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
702/24
302/25
103/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
9D
2E
0F
Potential for minimal harm
0A
0B
0C
March 26, 2026Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on clinical record review, observation, staff interview, and policy review, the facility failed to implement Enhanced Barrier Precautions (EBP) practices during a routine transfer for 1 of 1 resident reviewed for pressure ulcer (Resident #4). The facility reported a census of 70.
February 6, 2025Standard inspection · 3 citations
- D Assess the resident when there is a significant change in condition
Inspectors wroteBased on observation, clinical record review, the Centers for Medicare and Medicaid Services (CMS) Long Term Care (LTC) Facility Resident Assessment Instrument (RAI) 3.0 User's Manual, and staff interview, the facility failed to complete a Significant Change Status Assessment (SCSA) Minimum Data Set (MDS) Assessment within 14 days of hospice election for 2 of 2 residents reviewed on hospice services (Residents #45 and #4). The facility reported a census of 71 residents.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, clinical record review, document review, the Centers for Medicare and Medicaid Services (CMS) Long Term Care (LTC) Facility Resident Assessment Instrument (RAI) 3.0 User's Manual, and staff interview the facility failed to ensure the Minimum Data Set (MDS) Assessment accurately reflected the care status of 4 out of 5 residents reviewed (Residents #33, #45, #53, and #70). The MDS failed to accurately reflect Resident #33's fall with major injury, Resident #45 received hospice services, Resident #53's use of restraints, and Resident #70 discharged home and not to the hospital. The facility identified a censes of 71 residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, clinical record review, and staff interview the facility failed to follow a physician order to place washcloths in the hands of 1 of 1 resident reviewed for range of motion (ROM) (Resident #45). The facility identified a census of 71 residents.
February 29, 2024Standard inspection · 7 citations
- E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, policy review, and staff interview the facility failed to serve meals in a therapeutic form necessary to meet residents' needs. The facility reported a census of 61 residents.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, policy review, and staff interview the facility failed to serve meals under sanitary conditions and at safe temperatures to prevent food-borne illness. The facility reported a census of 61 residents.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, clinical record review, policy review, and staff interview, the facility failed to implement care planned interventions for toileting and to prevent falls for 2 of 20 sampled residents (#3 and #19). The facility identified a census of 61 residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, clinical record review, policy review, and staff interview the facility failed to follow standards of practice when staff failed to observe residents swallowed their medication per facility policy, per physician orders, and standard of practice for 2 of 2 sampled residents (#13 and #39). The facility identified a census of 61 residents.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, clinical record review, policy review, and staff interview, the facility failed to ensure resident with limited range of motion (ROM) received restorative exercises as planned for 1 of 1 resident sampled (Resident #32). The facility reported a census of 61 residents.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, policy review, and staff interviews the facility failed to keep resident respiratory equipment in sanitary condition for 1 of 1 residents reviewed (Resident #5). The facility reported a census of 61 residents.
- D Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on clinical record review, document review, policy review, resident and staff interview, the facility failed to answer call lights within 15 minutes for 2 of 3 residents reviewed (Resident #5 and #44). The facility identified a census of 61 residents.
Fire safety inspections
7 fire safety citations on file: 3 on February 6, 2025, 4 on February 29, 2024.
Every fire safety citation7 citations
- F Have simulated fire drills held at unexpected times.
- D Install corridor and hallway doors that block smoke.
- D Ensure proper usage of power strips and extension cords.
- F Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Iowa | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.56 | 3.82 | 3.86 |
| Registered nurses | 0.72 | 0.74 | 0.69 |
| All nursing staff on weekends | 4.34 | 3.37 | 3.42 |
| Nurse aides | 3.10 | ||
| Licensed practical nurses | 0.74 | ||
| Nursing staff turnover (share who left in a year) | 43.6% | 44.0% | 45.8% |
| Registered nurse turnover | 38.9% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.46 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.65 on weekdays and 4.34 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.57 in April to June 2025 to 4.56 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.56 | 0.72 | 4.65 | 4.34 | 3.4% | 0 of 90 | 69 |
| Oct to Dec 2025 | 4.59 | 0.84 | 4.67 | 4.40 | 4.8% | 0 of 92 | 69 |
| Jul to Sep 2025 | 4.55 | 0.97 | 4.65 | 4.28 | 3.0% | 0 of 92 | 69 |
| Apr to Jun 2025 | 4.57 | 0.85 | 4.70 | 4.23 | 6.1% | 0 of 91 | 68 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Iowa, Jan to Mar 2026 | 3.80 | 0.71 | 3.98 | 3.36 | 4.7% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Iowa | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 29.4 | 17.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.6 | 3.8 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.0 | 2.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 22.5 | 16.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.7 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 30.1 | 19.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 14.8 | 20.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.0 | 13.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.3 | 2.1 | 1.8 |
Owners and operators
Legal business name: MARTIN HEALTH CENTER, INC.. CMS links this home to Western Home Communities, a group of 6 nursing homes averaging 3.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| First Interstate Bank | 5% or greater mortgage interest | Organization | 01/01/2025 | |
| Sannes, Aaron | Corporate director | Individual | 01/15/2025 | |
| Schroeder, Heather | Corporate director | Individual | 01/15/2025 | |
| Susong, Katherine | Corporate director | Individual | 01/15/2025 | |
| Brockelsby, Sheri | Corporate officer | Individual | 01/18/2018 | |
| Frankhauser, Richard | Corporate officer | Individual | 01/01/2021 | |
| Hansen, Kris | Corporate officer | Individual | 03/01/2009 | |
| Western Home Services Inc | Operational/managerial control | Organization | 01/01/2022 | |
| Ames, Trenton | Operational/managerial control | Individual | 12/06/2021 | |
| Dreyer, Cheryl | Operational/managerial control | Individual | 07/12/2021 | |
| Fox, Larry | Operational/managerial control | Individual | 01/01/2022 | |
| Frankhauser, Richard | Operational/managerial control | Individual | 10/15/2014 | |
| Garcia, Jenny | Operational/managerial control | Individual | 11/13/2023 | |
| Gibbs, Stacy | Operational/managerial control | Individual | 02/26/2018 | |
| Morse, Andrew | Operational/managerial control | Individual | 01/01/2021 | |
| Tjaden, Tabitha | Operational/managerial control | Individual | 04/21/2019 | |
| Hansen, Kris | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 01/16/2026 | |
| Brighton Consulting Group LLC | Adp of the SNF | Organization | 10/01/2024 | |
| Cliftonlarsonallen LLP | Adp of the SNF | Organization | 08/25/2021 | |
| Grape Tree Medical Staffing LLC | Adp of the SNF | Organization | 04/01/2023 | |
| Helping Hands Healthcare Solutions | Adp of the SNF | Organization | 04/01/2023 | |
| Lotus Above & Beyond Healthcare Staffing LLC | Adp of the SNF | Organization | 04/01/2023 | |
| Reliant Care Pharmacy Services LLC | Adp of the SNF | Organization | 02/28/2023 | |
| Sugar Creek Health Management LLC | Adp of the SNF | Organization | 09/30/2022 | |
| Tech of Ages LLC | Adp of the SNF | Organization | 01/01/2025 | |
| Western Home Services Inc | Adp of the SNF | Organization | 01/01/2022 | |
| Ager, Wendy | Adp of the SNF | Individual | 01/01/2022 | |
| Evans, Angela | Adp of the SNF | Individual | 01/01/2022 | |
| Frankhauser, Richard | Adp of the SNF | Individual | 11/25/2025 | |
| Hansen, Kris | Adp of the SNF | Individual | 01/01/2022 | |
| Harris, Jerry | Adp of the SNF | Individual | 01/01/2022 | |
| McCormick, Darrell | Adp of the SNF | Individual | 01/01/2022 | |
| O'Leary, Patrick | Adp of the SNF | Individual | 01/01/2022 | |
| Tjaden, Tabitha | Adp of the SNF | Individual | 11/25/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on February 6, 2025: "Assess the resident when there is a significant change in condition"
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on February 29, 2024: "Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on February 29, 2024: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on March 26, 2026: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Pinnacle Specialty Care Cedar Falls, 0.3 mi · 2 of 5 stars · 25 citations
- Newaldaya Lifescapes Cedar Falls, 1.7 mi · 2 of 5 stars · 18 citations
- Martin Health Center, Inc Cedar Falls, 2.7 mi · 5 of 5 stars · 9 citations
- Cedar Falls Health Care Center Cedar Falls, 3.2 mi · 1 of 5 stars · 38 citations
- Harmony House Health Care Center Waterloo, 3.5 mi · 1 of 5 stars · 38 citations
- Harmony Waterloo Waterloo, 4.3 mi · 1 of 5 stars · 22 citations
- Friendship Village Retirement Waterloo, 4.8 mi · 5 of 5 stars · 10 citations
- Ravenwood Specialty Care Waterloo, 5.2 mi · 1 of 5 stars · 37 citations
Iowa contacts for a concern about a nursing home
These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Iowa Department of Inspections, Appeals, and Licensing, Health Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Iowa Office of the State Long-Term Care Ombudsman, 866-236-1430. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Iowa Health Facility Database, Entity Search, where Iowa publishes its own records on licensed homes.
Common questions
- What is The Suites at Western Home Communities's Medicare star rating?
- CMS rates The Suites at Western Home Communities 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Suites at Western Home Communities get at its last inspection?
- 1 health deficiency at the standard inspection on March 26, 2026. The Iowa average is 6.5.
- Has The Suites at Western Home Communities been fined?
- CMS lists no fines in the last three years.
- Does The Suites at Western Home Communities accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Suites at Western Home Communities?
- CMS lists 34 owners and managers, and links the home to Western Home Communities. Legal business name: MARTIN HEALTH CENTER, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.