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Thomas Rest Haven

217 Main Street, Coon Rapids, IA 50058 · Carroll County · (712) 999-2253

57 certified beds, about 35 residents a day · Government - City/county · Medicare and Medicaid since 1997

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 165358 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on September 18, 2025, inspectors cited 6 health deficiencies (the Iowa average is 6.5, the national average 9.2).

Of 18 health citations since July 2023, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $11,190 in the last three years; the largest was $11,190, and the latest is dated January 15, 2026.

Nurses and nurse aides worked 4.71 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.65 of those hours.

46.5% of nursing staff left within the year CMS measured (Iowa average 44.0%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
12D
1E
2F
Potential for minimal harm
0A
1B
0C
January 15, 2026Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, staff interviews, clinical record review and nursing standard of practice, the facility failed to ensure that staff used safe transfer techniques and fall preventions for 1 of 3 residents reviewed. Resident #1 had frequent falls and a history of self-transferring, the staff failed to use a gait belt while transferring, and failed to ensure the intervention of slip proof strips on the floor was implemented. The facility reported a census of 33 residents. The facility corrected the deficiency practice per past non-compliance on 1/7/26 through the following actions:*Nursing staff re-education on fall prevention, proper transfer techniques, mandatory use of gait belts and accountability for care plan compliance. *Audits of transfers and ambulation to ensure gait belt use when required. *Supervisory observations by nursing leadership. [...]
September 18, 2025Standard inspection, Complaint inspection · 8 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on observation, staff interview, and policy review the facility failed to use universal infection control measures (hand hygiene), and Enhanced Barrier Precautions (EBP) during catheter cares/wound cares for 5 of 5 residents reviewed for infection control (Residents #1, #3, #10, and #26). The facility reported a census of 31 residents.
  2. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on clinical record review, staff interviews and policy review, the facility failed to acquire a physician's signature on an Advance Directive in 1 of 3 residents (Resident #29) reviewed. The facility reported a census of 31 residents. Findings Includes: Resident #29's Minimum Data Set (MDS) dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 10, indicating moderately impaired cognition. Resident #29's MDS documented active diagnoses: [...]
  3. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on clinical record review, staff interviews and policy review the facility failed to ensure that staff contacted the physician when a resident had a change in status for 1 of 2 residents reviewed. Resident #31 had many falls during his stay and the chart lacked documentation of physician notification. The resident was found to have a bruised, swollen hand and staff failed to contact the doctor for direction or orders. The facility reported a census of 31 residents.
  4. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on personnel file review, staff interviews, and policy review, the facility failed to ensure that current background checks had been completed for 1 of 4 staff reviewed. The facility reported a census of 31 residents.
  5. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on clinical record review, resident interview, staff interview, and policy review the facility failed to notify the Long-Term Care Ombudsman of a transfer to a hospital for 2 of 3 residents (Residents #3, and #32) reviewed. The facility reported a census of 31 residents.
  6. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on clinical record review, family interview, staff interview and policy review, the facility failed to provide timely and accurate assessment and interventions for 1 of 2 residents reviewed (Resident #31.) Resident #31 had many falls and the staff failed to complete skin assessments with measurements and failed to document and monitor injuries. The facility reported a census of 31 residents.
  7. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on clinical record review, observations, staff interview, and policy review the facility failed to provide a professional standard of quality of care by not completing catheter cares for 1 of 2 residents reviewed (Resident #3). The facility reported a census of 31 residents.
  8. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on observations, clinical record review, staff interviews, and policy review the facility failed to provide respiratory care and services in accordance with professional standards of practice for 3 of 4 residents reviewed (Residents #2, #3, and #10) requiring the use of oxygen. The facility reported a census of 31 residents.
April 9, 2025Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 30, 2025
    Inspectors wroteBased on observation, clinical record review, staff interview, and policy review the facility failed to provide adequate nursing supervision to prevent an accident and injury by leaving a resident that needed assistance with transfers, was a high risk for falls, and care planned to not leave unattended in the bathroom, unattended on the toilet and the resident fell and received an abrasion to the elbow and abrasion to the hip/buttock for 1 of 3 residents reviewed (Resident #1). The facility reported a census of 36 residents.
October 17, 2024Standard inspection, Complaint inspection · 4 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 8, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that residents were treated with dignity and respect for 2 of 13 residents reviewed. Resident's #238 and #1 reported that a staff member instructed them to urinate in their adult briefs if/when they couldn't assist them to the restroom in a timely manner. The facility reported a census of 37 residents.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 8, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide adequate nursing supervision to prevent falls for 1 of 4 residents reviewed (Resident #24). Resident #24 had a fall that caused injury after he got up from the chair without assistance. The facility reported a census of 37 residents.
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 8, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that staff were aware of the date that a stock supplement had been opened before administering it to a resident for 1 of 4 residents reviewed (Resident #17). The facility reported a census of 37 residents.
  4. B
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · Corrected (the home has a date of correction) November 8, 2024
    Inspectors wroteBased on clinical record review, staff interview, facility policy review, and the Resident Assessment Instrument (RAI) Manual, and policy review, the facility failed to complete and transmit a resident Minimum Data Set assessment upon a resident's discharge within the required time-frame for one of fourteen residents reviewed (Resident #10). The facility reported a census of 37 residents.
July 27, 2023Standard inspection · 4 citations
  1. F
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 19, 2023
    Inspectors wroteBased on staff interviews the facility failed to employ a staff member with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service by not having a qualified professional serve as the dietary manager. The facility reported a census of 33 residents.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 19, 2023
    Inspectors wroteBased on staff interviews the facility failed to demonstrate its measures to minimize the risk of Legionella and other opportunistic pathogens in the facilities building water systems such as by having a documented water management program. The facility also failed to have an assessment to identify where Legionella and other opportunistic waterborne pathogens (e.g., Pseudomonas, Acinetobacter) could grow and spread and measures to prevent the growth of opportunistic waterborne pathogens (also known as control measures), and how to monitor them. The facility reported a census of 33 residents.
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 19, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to follow physician orders for 2 of 13 residents reviewed (Resident #14 and #31). Following a procedure to remove ingrown toe nails, the podiatrist gave new orders for care of Resident #14's feet. During an interview and observation three days after the appointment revealed that the facility failed to complete the orders for Resident #14. The facility failed to apply Resident #31's ordered edema wear (special socks used to treat swelling) as ordered by the physician.
  4. D
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 19, 2023
    Inspectors wroteBased on personnel file review, facility policy review, and staff interview the facility failed to provide the recertification dependent adult abuse training within 3 years for 1 of 5 employee reviewed (Staff E, Certified Nurse Aide CNA). The facility reported a census of 33 residents.

Fire safety inspections

19 fire safety citations on file: 15 on October 17, 2024, 4 on July 27, 2023.

Every fire safety citation19 citations
  1. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · October 17, 2024 · Corrected (the home has a date of correction)
  2. F
    Conduct risk assessment and an All-Hazards approach.
    E 6 · October 17, 2024 · Corrected (the home has a date of correction)
  3. F
    Address patient/client population and determine types of services needed.
    E 7 · October 17, 2024 · Corrected (the home has a date of correction)
  4. F
    Include a process for Emergency Preparedness collaboration.
    E 9 · October 17, 2024 · Corrected (the home has a date of correction)
  5. F
    Address subsistence needs for staff and patients.
    E 15 · October 17, 2024 · Corrected (the home has a date of correction)
  6. F
    Establish policies and procedures for volunteers.
    E 24 · October 17, 2024 · Corrected (the home has a date of correction)
  7. F
    Establish roles under a Waiver declared by secretary.
    E 26 · October 17, 2024 · Corrected (the home has a date of correction)
  8. F
    Establish methods for sharing information.
    E 33 · October 17, 2024 · Corrected (the home has a date of correction)
  9. F
    Conduct testing and exercise requirements.
    E 39 · October 17, 2024 · Corrected (the home has a date of correction)
  10. F
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · October 17, 2024 · Corrected (the home has a date of correction)
  11. F
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · October 17, 2024 · Corrected (the home has a date of correction)
  12. F
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · October 17, 2024 · Corrected (the home has a date of correction)
  13. F
    Provide a written emergency evacuation plan.
    K 711 · October 17, 2024 · Corrected (the home has a date of correction)
  14. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · October 17, 2024 · Corrected (the home has a date of correction)
  15. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · October 17, 2024 · Waiver
  16. F
    Establish roles under a Waiver declared by secretary.
    E 26 · July 27, 2023 · Corrected (the home has a date of correction)
  17. F
    Conduct testing and exercise requirements.
    E 39 · July 27, 2023 · Corrected (the home has a date of correction)
  18. E
    Ensure proper usage of power strips and extension cords.
    K 920 · July 27, 2023 · Corrected (the home has a date of correction)
  19. E
    Have proper medical gas storage and administration areas.
    K 923 · July 27, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
January 15, 2026Fine $11,190

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIowaUnited States
All nursing staff (RN, LPN and aides)4.713.823.86
Registered nurses0.650.740.69
All nursing staff on weekends3.973.373.42
Nurse aides3.25
Licensed practical nurses0.81
Nursing staff turnover (share who left in a year)46.5%44.0%45.8%
Registered nurse turnover60.0%42.1%42.9%
Administrators who left0

CMS expects 3.31 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.01 on weekdays and 3.97 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.85 in April to June 2025 to 4.71 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.710.655.013.97 0.0%0 of 9035
Oct to Dec 20254.480.574.644.08 0.0%0 of 9234
Jul to Sep 20254.540.524.773.96 0.0%0 of 9234
Apr to Jun 20254.850.595.114.19 0.0%0 of 9133
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Iowa, Jan to Mar 20263.800.713.983.364.7%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Iowa

JobMedianMiddle halfEmployed
Iowa, all employers
CNAs (nursing assistants)$18.92$17.96 to $21.9522,670
LPNs and LVNs$30.11$27.12 to $34.065,510
Registered nurses$37.80$32.83 to $41.3234,420
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIowaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
20.717.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.11.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.82.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.83.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.22.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
38.616.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.24.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
21.619.415.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.32.11.8

Owners and operators

Legal business name: THOMAS REST HAVEN.

NameRoleTypeShareSince
Hocking, Michael5% or greater indirect ownership interestIndividual11/26/2012
Hocking, MichaelW-2 managing employeeIndividual11/26/2012
Davis, MichaelCorporate officerIndividual11/08/2011
Irlmeier, JoanCorporate officerIndividual03/14/2008

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on January 15, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on September 18, 2025: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on September 18, 2025: "Provide and implement an infection prevention and control program."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on September 18, 2025: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."

Other nursing homes nearby

Iowa contacts for a concern about a nursing home

These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.

Common questions

What is Thomas Rest Haven's Medicare star rating?
CMS rates Thomas Rest Haven 2 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Thomas Rest Haven get at its last inspection?
6 health deficiencies at the standard inspection on September 18, 2025. The Iowa average is 6.5.
Has Thomas Rest Haven been fined?
Yes. CMS lists 1 fine totaling $11,190 in the last three years.
Does Thomas Rest Haven accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Thomas Rest Haven?
CMS lists 4 owners and managers. Legal business name: THOMAS REST HAVEN.

Sources

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