Trailpoint Village
1950 Ridgedale Rd, South Bend, IN 46614 · St. Joseph County · (574) 291-6722
183 certified beds, about 107 residents a day · Government - County · Medicare and Medicaid since 1969
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155103 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 13, 2026, inspectors cited 2 health deficiencies (the Indiana average is 7.2, the national average 9.2).
Of 13 health citations since March 2024, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $14,069 in the last three years; the largest was $14,069, and the latest is dated June 16, 2025.
Nurses and nurse aides worked 3.57 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.67 of those hours.
42.7% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to American Senior Communities, an affiliated group of 90 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
403/24
202/25
306/25
108/25
304/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
9D
2E
1F
Potential for minimal harm
0A
0B
0C
April 13, 2026Standard inspection, Complaint inspection · 3 citations
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, record review and interviews, the facility failed to updated/revise a comprehensive person-centered care plan for nutritional needs related to continued weight loss (Resident B), for 1 of 21 residents reviewed for care plans.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on record review and interview, the facility failed to initiate a recommended restorative program after therapy for 1 of 1 resident reviewed for rehabilitation. (Resident 14)
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5%, related to the omission of prescribed doses and medications for 4 of 31 medications observed during medication administration. These medication errors resulted in an error rate of 7.75% (Residents 39 & 112).
August 15, 2025Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to ensure 1 of 3 residents reviewed for abuse was free from abuse, when a previous staff member verbally abused the resident while exiting the facility following her resignation, (Resident C).
June 16, 2025Complaint inspection · 3 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and interview, the facility failed to ensure a CNA (Certified Nurse Assistant) followed the resident's comprehensive care plan and the facility's Mechanical Lift/Hoyer Lift Safety procedure during a transfer from the resident's wheelchair to bed. This resulted in the resident falling to the floor and sustaining multiple fractures and requiring hospitalization. (Resident B) The Immediate Jeopardy began on 5/29/25 at 4:28 P.M., when a CNA failed to follow a resident's comprehensive care plan and transferred a resident, via a Hoyer lift, from a wheelchair to the bed, without assistance. This deficient practice resulted in a fall, from a Hoyer sling, to the ground, in which the resident sustained multiple fractures and requiring hospitalization. [...]
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on observation, interview and record review, the facility failed to prevent the misappropriation of narcotics for 1 of 4 residents receiving narcotics reviewed. (Resident C)
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on interview and record review the facility failed to ensure staff members acted competently and followed facility protocol regarding notification and assessment of a licensed nurse after a resident experienced a fall prior to moving the resident for 1 of 3 residents reviewed for falls. (Resident B)
February 28, 2025Standard inspection · 2 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were labels and stored according to professional priniciples on 3 of 4 medication carts observed. (Memory Care, 100 Hall & 400 Hall)
- D Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on record review and interview, the facility failed to ensure advanced directives were coordinated with hospice for 1 of 2 residents reviewed for hospice services. (Resident 28)
March 1, 2024Standard inspection · 4 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased observation and interview the facility failed to ensure food preparation areas and equipment was clean and that food was stored in a sanitary manner. The facility failed to ensure employees utilized hygienic practices when handling food delivery items, and washed their hands after handling the trash receptacle. This had the potential to affect all residents receiving food from the kitchen.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure medication storage areas were free from loose pills, failed to date medications when opened, and failed to ensure a medication refrigerator was free from ice buildup, for 4 of 6 medication storage areas observed. (#1 & #2 400 Hall medication carts, 100 Hall medication cart, & medication room)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to provide adequate supervision to prevent a resident from falling out of bed during care, for 1 of 4 residents reviewed for accidents. (Resident 34)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to properly store a BIPAP mask to prevent contamination, for 1 of 5 residents reviewed for respiratory care. (Resident 56)
Fire safety inspections
40 fire safety citations on file: 15 on April 13, 2026, 6 on February 28, 2025, 19 on March 1, 2024.
Every fire safety citation40 citations
- F Conduct testing and exercise requirements.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F Meet other general requirements that are deficient.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Install smoke barrier doors that can resist smoke for at least 20 minutes.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Install proper backup exit lighting.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Have properly installed electrical wiring and gas equipment.
- C Implement emergency and standby power systems.
- C Have generator or other power source capable of supplying service within 10 seconds.
- F Create arrangements with other facilities to receive patients.
- F Conduct testing and exercise requirements.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have properly installed electrical wiring and gas equipment.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Develop Emergency Preparedness policies and procedures.
- F Develop a communication plan.
- F Establish emergency prep training and testing.
- F Implement emergency and standby power systems.
- F Have proper power supply for life support equipment.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Meet other general requirements.
- E Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
- E Have exits that are accessible at all times.
- E Install proper backup exit lighting.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have properly installed electrical wiring and gas equipment.
- E Ensure proper usage of power strips and extension cords.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Install an approved automatic sprinkler system.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| June 16, 2025 | Fine | $14,069 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.57 | 3.69 | 3.86 |
| Registered nurses | 0.67 | 0.67 | 0.69 |
| All nursing staff on weekends | 2.96 | 3.25 | 3.42 |
| Nurse aides | 2.10 | ||
| Licensed practical nurses | 0.81 | ||
| Nursing staff turnover (share who left in a year) | 42.7% | 45.9% | 45.8% |
| Registered nurse turnover | 16.7% | 40.3% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.36 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.82 on weekdays and 2.96 on weekends, 23% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 12.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.80 in April to June 2025 to 3.57 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.57 | 0.67 | 3.82 | 2.96 | 12.5% | 0 of 90 | 107 |
| Oct to Dec 2025 | 3.70 | 0.58 | 3.94 | 3.11 | 3.1% | 0 of 92 | 103 |
| Jul to Sep 2025 | 3.91 | 0.53 | 4.21 | 3.16 | 3.6% | 0 of 92 | 102 |
| Apr to Jun 2025 | 3.80 | 0.58 | 4.09 | 3.08 | 0.7% | 0 of 91 | 100 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.9 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.2 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.3 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.6 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.2 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.8 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.3 | 13.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.0 | 22.2 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.3 | 10.8 | 12.0 |
Owners and operators
Legal business name: THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY. CMS links this home to American Senior Communities, a group of 90 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Dice, Mark | Contracted managing employee | Individual | 06/01/2023 | |
| Hanberg, Steven | Contracted managing employee | Individual | 08/18/2017 | |
| Myers, Janine | Contracted managing employee | Individual | 10/30/2023 | |
| Van Camp, Steven | Contracted managing employee | Individual | 09/06/2019 | |
| Drummer, Carl | Corporate director | Individual | 01/01/2017 | |
| Hanify, Thomas | Corporate director | Individual | 01/01/2022 | |
| Horn, Brenda | Corporate director | Individual | 12/01/2023 | |
| Lazard, Robert | Corporate director | Individual | 01/29/2021 | |
| Mantravadi, Geeta | Corporate director | Individual | 07/21/2021 | |
| Payne, Monica | Corporate director | Individual | 08/09/2021 | |
| Babcock, Paul | Corporate officer | Individual | 09/30/2020 | |
| Caine, Virginia | Corporate officer | Individual | 01/10/1994 | |
| Harris, Lisa | Corporate officer | Individual | 12/22/2003 | |
| American Senior Communities LLC | Operational/managerial control | Organization | 07/01/2015 | |
| Bradford, Katrina | Operational/managerial control | Individual | 01/11/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on April 13, 2026: "Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on April 13, 2026: "Ensure medication error rates are not 5 percent or greater."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on August 15, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on April 13, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.96 hours per resident per day, below the Indiana average of 3.25.
Other nursing homes nearby
- Brickyard Healthcare - Twelfth Street Care Center Mishawaka, 2.5 mi · 2 of 5 stars · 28 citations
- Cardinal Nursing and Rehabilitation Center South Bend, 2.6 mi · 5 of 5 stars · 13 citations
- Southfield Village South Bend, 2.7 mi · 3 of 5 stars · 21 citations
- Milton Home, the South Bend, 3.1 mi · 5 of 5 stars · 15 citations
- Holy Cross Village at Notre Dame Inc Notre Dame, 3.6 mi · 3 of 5 stars · 14 citations
- Brickyard Healthcare - Fountainview Care Center Mishawaka, 4 mi · 2 of 5 stars · 45 citations
- Holy Cross Rehabilitation and Wellness South Bend, 4.8 mi · 2 of 5 stars · 26 citations
- Wellbrooke of South Bend South Bend, 4.9 mi · 4 of 5 stars · 17 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Trailpoint Village's Medicare star rating?
- CMS rates Trailpoint Village 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Trailpoint Village get at its last inspection?
- 2 health deficiencies at the standard inspection on April 13, 2026. The Indiana average is 7.2.
- Has Trailpoint Village been fined?
- Yes. CMS lists 1 fine totaling $14,069 in the last three years.
- Does Trailpoint Village accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Trailpoint Village?
- CMS lists 15 owners and managers, and links the home to American Senior Communities. Legal business name: THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.