Home / North Carolina / Eden
Unc Rockingham Rehab & Nursing Care Center
205 East Kings Highway, Eden, NC 27288 · Rockingham County · (336) 623-9711
121 certified beds, about 58 residents a day · Non profit - Corporation · Medicare and Medicaid since 1986
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
5 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345249 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 19, 2025, inspectors cited 4 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
None of its 7 health citations since March 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.58 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 1.17 of those hours.
31.4% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
203/23
105/24
406/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
2D
4E
0F
Potential for minimal harm
0A
1B
0C
June 19, 2025Standard inspection · 4 citations
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on record review, and interviews of staff, residents, and the hospital Food Service Director, the facility failed to act promptly to resolve grievances reported about the resident's food preferences, missing food items, and meats that were hard to cut and chew since the March 2025 Resident Council Meeting for five residents that regularly attended. This deficient practice affected 5 of 11 residents present during the Resident Council Meetings of 3/26/25, 4/30/25, and 5/28/25 (Residents #16, #18, #20, #40, and #57).
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on a lunch meal tray line observation, staff interviews and record review, the facility failed to follow the approved menu when 5 of 5 residents on a moist and minced diet only received 2 ounces of fish instead of 4 ounces as per the menu. In addition, the facility served 2 ounces of mashed potatoes instead of 4 ounces per the menu to 54 of 61 residents who ate a regular or mechanically altered diet.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on record review, observations, and resident and staff interviews and a test tray, the facility failed to provide food that was appetizing in texture and palatability for 5 of 5 residents (Residents #16, #18, #20, #40, and #57) reviewed for food palatability and preferences.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on record review, observation, and resident and staff interview, the facility failed to provide a resident her food preferences (Resident #365). The deficient practice affected 1 of 3 residents reviewed for food.
May 22, 2024Standard inspection · 1 citation
- B Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and staff interviews, the facility failed to complete Minimum Data Set (MDS) discharge assessments within the regulated time frame for 2 of 2 residents reviewed for resident assessment (Residents #64 and #43).
March 23, 2023Standard inspection · 2 citations
- E Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wrote4. Resident #10 was admitted to the facility on [DATE]. His cumulative diagnoses included Parkinson's disease, seizure disorder, anxiety disorder, depression, bipolar, and schizophrenia. Resident #10's electronic medical record (EMR) included the reviews of the resident's drug regimen (known as Medication Regimen Reviews or MRRs) completed by the facility's consultant pharmacist from July 2022 through March 2023. Review of the resident's EMR revealed the pharmacist did not document an MRR was completed for Resident #10 during the month of October 2022. A telephone interview was conducted on 3/22/23 at 4:00 PM with the facility's consultant pharmacist. During the interview, an inquiry was made regarding the missing documentation for several residents' MRRs (including Resident #16's) from October of 2022. [...]
- D Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Inspectors wroteBased on observations, staff interviews and record review, the facility failed to provide an adaptive eating utensil in accordance with the resident's care plan for 1 of 1 resident (Resident #9) requiring adaptive equipment at mealtime.
Fire safety inspections
11 fire safety citations on file: 2 on June 19, 2025, 6 on May 22, 2024, 3 on March 23, 2023.
Every fire safety citation11 citations
- D Have properly sized and located compartments to protect residents from smoke.
- D Have proper medical gas storage and administration areas.
- E Use approved construction type or materials.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Install corridor and hallway doors that block smoke.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Install proper backup exit lighting.
- D Install an approved automatic sprinkler system.
- D Properly install and monitor supervisory attachments on automatic sprinkler systems.
- D Ensure electrical receptacles or cover plates have distinctive color or marking.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.58 | 3.85 | 3.86 |
| Registered nurses | 1.17 | 0.62 | 0.69 |
| All nursing staff on weekends | 4.87 | 3.42 | 3.42 |
| Nurse aides | 2.76 | ||
| Licensed practical nurses | 1.64 | ||
| Nursing staff turnover (share who left in a year) | 31.4% | 49.0% | 45.8% |
| Registered nurse turnover | 7.1% | 45.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.63 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.86 on weekdays and 4.87 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.28 in April to June 2025 to 5.58 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.58 | 1.17 | 5.86 | 4.87 | 0.0% | 0 of 90 | 58 |
| Oct to Dec 2025 | 5.42 | 1.11 | 5.65 | 4.83 | 0.0% | 0 of 92 | 58 |
| Jul to Sep 2025 | 5.42 | 1.02 | 5.74 | 4.61 | 0.0% | 0 of 92 | 60 |
| Apr to Jun 2025 | 5.28 | 0.97 | 5.67 | 4.31 | 0.0% | 0 of 91 | 61 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 22.2 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.1 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 6.1 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.0 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.1 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 48.8 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.5 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.7 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 25.8 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 2.5 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.8 | 1.8 |
Owners and operators
Legal business name: UNC ROCKINGHAM HEALTH CARE INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| University of North Carolina Health Care System | 5% or greater direct ownership interest | Organization | 100% | 01/01/2018 |
| Burnette, James | Corporate director | Individual | 06/13/2018 | |
| Bus, Mary | Corporate director | Individual | 07/01/2025 | |
| Cathey, Reginald | Corporate director | Individual | 11/01/2021 | |
| Clark, Joel | Corporate director | Individual | 07/01/2025 | |
| Dabbs, John | Corporate director | Individual | 06/13/2018 | |
| Flynt, William | Corporate director | Individual | 09/05/2018 | |
| Hazlewood, Sara | Corporate director | Individual | 09/01/2022 | |
| Lester, Jodi | Corporate director | Individual | 07/01/2025 | |
| McLeod, William | Corporate director | Individual | 06/13/2018 | |
| McNaull, Peggy | Corporate director | Individual | 07/01/2025 | |
| Parris, Jeffrey | Corporate director | Individual | 06/13/2018 | |
| Pyrtle, Armor | Corporate director | Individual | 09/05/2018 | |
| Scarborough, Tammy | Corporate director | Individual | 09/01/2023 | |
| Silvers, Micky | Corporate director | Individual | 07/01/2019 | |
| Stetler, Phillip | Corporate director | Individual | 04/01/2024 | |
| Vincent, Casey | Corporate director | Individual | 07/01/2019 | |
| Bowen, Elizabeth | Corporate officer | Individual | 04/08/2019 | |
| Edwards, Angela | Corporate officer | Individual | 12/01/2025 | |
| Shadowens, Karen | Corporate officer | Individual | 06/14/2021 | |
| Strickler, Jeffery | Corporate officer | Individual | 12/18/2025 | |
| Daniel, Terry | Operational/managerial control | Individual | 11/01/2023 | |
| Howard, Kevin | Operational/managerial control | Individual | 11/01/2023 | |
| Daniel, Terry | Adp of the SNF | Individual | 01/01/2018 | |
| Hazlewood, Sara | Adp of the SNF | Individual | 01/12/2026 | |
| Howard, Kevin | Adp of the SNF | Individual | 01/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on June 19, 2025: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on June 19, 2025: "Honor the resident's right to organize and participate in resident/family groups in the facility."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on May 22, 2024: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on March 23, 2023: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
Other nursing homes nearby
- Eden Rehabilitation and Healthcare Center Eden, 2.5 mi · 2 of 5 stars · 11 citations
- Penn Nursing Center Reidsville, 10.4 mi · 5 of 5 stars · 1 citation
- Cypress Valley Center for Nursing and Rehabilitati Reidsville, 10.5 mi · 1 of 5 stars · 27 citations
- Jacob's Creek Nursing and Rehabilitation Center Madison, 13 mi · 5 of 5 stars · 8 citations
- Martinsville Health and Rehab Martinsville, 13.4 mi · 2 of 5 stars · 70 citations
- Mulberry Creek Nursing & Rehab Center Martinsville, 14.7 mi · 5 of 5 stars · 11 citations
- King's Grant Lacy Health Center Martinsville, 18.3 mi · 5 of 5 stars · 4 citations
- Stratford Healthcare Center Danville, 19.6 mi · 5 of 5 stars · 26 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Unc Rockingham Rehab & Nursing Care Center's Medicare star rating?
- CMS rates Unc Rockingham Rehab & Nursing Care Center 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Unc Rockingham Rehab & Nursing Care Center get at its last inspection?
- 4 health deficiencies at the standard inspection on June 19, 2025. The North Carolina average is 4.7.
- Has Unc Rockingham Rehab & Nursing Care Center been fined?
- CMS lists no fines in the last three years.
- Does Unc Rockingham Rehab & Nursing Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Unc Rockingham Rehab & Nursing Care Center?
- CMS lists 26 owners and managers. Legal business name: UNC ROCKINGHAM HEALTH CARE INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.