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University Park Nursing and Rehabilitation Center

233 University Avenue, Des Moines, IA 50314 · Polk County · (515) 284-1280

91 certified beds, about 75 residents a day · For profit - Corporation · Medicare and Medicaid since 1996

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 165272 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 5, 2026, inspectors cited 4 health deficiencies (the Iowa average is 6.5, the national average 9.2).

None of its 22 health citations since November 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.41 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.64 of those hours.

97.5% of nursing staff left within the year CMS measured (Iowa average 44.0%).

CMS links it to Campbell Street Services, an affiliated group of 24 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
15D
7E
0F
Potential for minimal harm
0A
0B
0C
March 5, 2026Standard inspection, Complaint inspection · 4 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 3, 2026
    Inspectors wroteBased on observations, clinical record review, staff interview, and policy review the facility failed to disinfect a mechanical lift after use between 2 of 2 residents (#37, #55) and failed to use appropriate Personal Protective Equipment (PPE) for Enhanced Barrier Precautions (EBP) and enteric isolation precautions for 2 of 2 residents (#13, #75). The facility reported a census of 74 residents.
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 3, 2026
    Inspectors wroteBased on clinical record review, staff and resident interview, and facility policy review, the facility failed to provide showers for dependent residents in 1 of 18 resident's reviewed for activities of daily living (ADLs) (Resident #58). The facility reported a census of 74.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 3, 2026
    Inspectors wroteBased on observation, clinical record review, staff interview, and policy review, the facility failed to correctly position a resident in a mechanical lift during transfer for 1 of 3 residents (#14), failed to lock the wheelchair during resident transfers for 2 of 3 residents (#44, #55), and failed to attach foot pedals on the wheelchair while transporting a resident for 1 of 1 resident (#69). The facility reported a census of 74 residents.
  4. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 3, 2026
    Inspectors wroteBased on observation, electronic health record (EHR) review, staff interviews, and policy review, the facility failed to assure a medication error rate of less than 5%. A total of 27 ordered medications were reviewed with two errors, an error rate of 7.4%. The facility reported a census of 74.
May 7, 2025Complaint inspection · 2 citations
  1. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 23, 2025
    Inspectors wroteBased on observation, policy, Electronic Health Record (EHR) review and staff interview the facility failed to follow the menu and prepare food to meet the residents nutritional needs for 1 of 13 residents (Resident #6) reviewed. The facility reported a census of 72 residents.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 23, 2025
    Inspectors wroteBased on observation, Electronic Heath Record (EHR) review, policy review, and staff interview the facility failed to provide appropriate infection prevention practices when providing care to a resident with a surgical wound, a pressure wound and a resident with a wound vacuum, that were on Enhanced Barrier Precautions (EBP) for 3 of 3 reviewed (Resident #3, #4, and #7). The facility reported a census of 72 residents.
January 30, 2025Standard inspection, Complaint inspection · 8 citations
  1. E
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on personnel document review, staff interviews, and facility policy review the facility failed to employ a clinically qualified nutrition professional by not having a certified dietary manager. The facility reported a census of 17 residents.
  2. E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on documentation review, staff interviews, and policy review the facility failed to prepare, serve and distribute food in accordance with professional standards. The facility failed to document temperatures of food in the kitchen prior to distribution. The facility reported a census of 76 residents.
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observations, staff interviews, and policy review the facility failed to prepare, serve and distribute food in accordance with professional standards. The facility placed cooking utensils on countertops, and delivered drinks uncovered. The facility reported a census of 76 residents.
  4. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, record review, resident interviews, staff interviews and policy review, the facility failed to assure residents were treated with respect and dignity for 2 of 3 residents reviewed (Resident #84 and #54). The facility reported a census of 76 residents.
  5. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, staff interviews and policy review, the facility failed to maintain resident living areas in good repair and provide a homelike environment. The facility reported a census of 76 residents.
  6. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on record review, staff interviews, and policy review, the facility failed to ensure residents were free from misappropriation of resident property for 1 of 1 resident's reviewed (Resident #35). The facility reported a census of 76 residents.
  7. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, family and staff interview, and policy review, the facility failed to ensure call light was within reach for 1 of 19 residents reviewed (Resident #68). The facility reported a census of 76.
  8. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2025
    Inspectors wroteBased on observation, resident and staff interviews, record review and policy review, the facility failed to have sufficient nursing staffing to respond to resident's needs in a timely manner after a call light was activated. The facility reported a census of 76 residents.
March 21, 2024Standard inspection · 3 citations
  1. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on clinical record review, staff interviews, and policy review the facility failed to notify the Long Term Care Ombudsman of discharge/transfer of residents as required for 5 of 5 residents reviewed who were discharged or transferred from the facility (Residents #5, #14, #23 #42, and #59). The facility reported a census of 79 residents.
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on observations, clinical record review, staff interviews and facility policy review, the facility failed to provide a sanitary environment to help prevent the spread of communicable disease and infections. The facility failed to perform hand hygiene, don gloves, change gloves and use a barrier under a graduate during catheter drainage for 3 of 3 residents reviewed (Resident #51, #11 and #61). The facility reported a census of 79 residents. 1. The Minimum Data Set (MDS) assessment for Resident #51 dated 1/3/2024, included diagnoses of non-Alzheimer's dementia and obstructive uropathy (condition that blocks the flow of urine). The MDS documented the resident had an indwelling catheter (tube to drain urine from the bladder). The MDS documented a Brief Interview for Mental Status (BIMS) score of 8 completed, indicating moderate cognitive impairment for decision-making. [...]
  3. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2024
    Inspectors wroteBased on observations, clinical record review, staff interview and facility policy review the facility failed to ensure each resident received necessary respiratory care and services in accordance with professional standards of practice by providing oxygen (O2) without a physician's order and not changing oxygen tubing for 1 of 1 resident (Resident #73) reviewed. The facility reported a census of 79 residents.
November 21, 2023Complaint inspection · 5 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2023
    Inspectors wroteBased on observations, resident and staff interview, and policy review, the facility failed to ensure a safe, clean, and homelike environment for 2 of 2 nursing units. The facility reported a census of 80 residents.
  2. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 8, 2023
    Inspectors wroteBased on clinical record review, staff interviews, and information from the Davis's Drug Guide, the facility failed to consistently report weight loss to the physician for 1 of 1 residents (Resident #4) reviewed who was prescribed a dosage of a weight based medication. The facility reported a census of 80 residents.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2023
    Inspectors wroteBased on clinical record review, observations, resident and staff interviews, and staff competency checklist, the facility failed to ensure a mechanical (Hoyer) lift in a safe and functional condition to safely transfer a resident for 1 of 4 residents observed during a transfer (Resident #10). The facility staff also failed to ensure a proper sized sling used for transfer of a resident in a mechanical lift for 1 of 4 residents observed for transfers (Resident #13). The facility reported a census of 80 residents.
  4. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 12, 2023
    Inspectors wroteBased on clinical record review, observations, staff interview, and facility peri-care competency checklist, the facility failed to provide incontinence care to minimize the risk and occurrence of urinary tract infections for two of four residents observed for incontinence care (Resident #10 and Resident #6). The facility reported a census of 80 residents.
  5. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 12, 2023
    Inspectors wroteBased on observations, staff interviews, resident council meeting, and facility policy review, the facility failed to ensure staff responded and answered residents' call lights within 15 minutes and met residents needs in a timely manner for one of two nursing units observed. The facility reported a census of 80 residents.

Fire safety inspections

2 fire safety citations on file: 2 on March 21, 2024.

Every fire safety citation2 citations
  1. F
    Develop Emergency Preparedness policies and procedures.
    E 13 · March 21, 2024 · Corrected (the home has a date of correction)
  2. F
    Address subsistence needs for staff and patients.
    E 15 · March 21, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIowaUnited States
All nursing staff (RN, LPN and aides)3.413.823.86
Registered nurses0.640.740.69
All nursing staff on weekends3.073.373.42
Nurse aides2.33
Licensed practical nurses0.45
Nursing staff turnover (share who left in a year)97.5%44.0%45.8%
Registered nurse turnover90.9%42.1%42.9%
Administrators who left0

CMS expects 3.89 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.55 on weekdays and 3.07 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.51 in April to June 2025 to 3.41 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.410.643.553.07 0.0%0 of 9075
Oct to Dec 20253.740.723.873.42 0.0%0 of 9277
Jul to Sep 20253.440.603.612.99 0.0%0 of 9281
Apr to Jun 20253.510.613.653.16 0.0%0 of 9176
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Iowa, Jan to Mar 20263.800.713.983.364.7%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIowaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
14.417.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.31.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.42.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.33.83.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
26.116.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.64.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
1.519.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
16.920.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.413.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.71.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.22.11.8

Owners and operators

Legal business name: OPCO UNIVERSITY PARK, IA, LLC. CMS links this home to Campbell Street Services, a group of 24 nursing homes averaging 2.1 stars overall.

NameRoleTypeShareSince
Holdco Goldfinch, LLCDirect ownership interestOrganization03/01/2020
Chitai Investment, LLCIndirect ownership interestOrganization03/01/2020
Holdco Tabletop, LLCIndirect ownership interestOrganization03/01/2020
Investco Tabletop, LLCIndirect ownership interestOrganization03/01/2020
Techcare CorpIndirect ownership interestOrganization03/01/2020
Curcio, DominicIndirect ownership interestIndividual03/01/2020
Realco University Park, Ia, LLC5% or greater mortgage interestOrganization03/01/2020
Campbell Street Services LLCOperational/managerial controlOrganization03/01/2020
Managerco Goldfinch, LLCOperational/managerial controlOrganization03/01/2020
Managerco Tabletop, LLCOperational/managerial controlOrganization03/01/2020
Dole, IsaacOperational/managerial controlIndividual03/01/2020
Miller, DanielOperational/managerial controlIndividual04/01/2024
Soderstrum, StacyOperational/managerial controlIndividual08/25/2021
Woodruff, RachelOperational/managerial controlIndividual03/07/2023
Becht, KristenIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/28/2026
Campbell Street Services LLCAdp of the SNFOrganization03/24/2025
Chitai Investment, LLCAdp of the SNFOrganization03/01/2020
Holdco Goldfinch, LLCAdp of the SNFOrganization03/01/2020
Holdco Tabletop, LLCAdp of the SNFOrganization03/01/2020
Investco Tabletop, LLCAdp of the SNFOrganization03/01/2020
Managerco Goldfinch, LLCAdp of the SNFOrganization03/24/2025
Managerco Tabletop, LLCAdp of the SNFOrganization04/03/2025
Realco University Park, Ia, LLCAdp of the SNFOrganization03/01/2020
Techcare CorpAdp of the SNFOrganization03/01/2020
Becht, KristenAdp of the SNFIndividual12/06/2025
Curcio, DominicAdp of the SNFIndividual03/01/2020
Dole, IsaacAdp of the SNFIndividual03/01/2020
Miller, DanielAdp of the SNFIndividual04/01/2024
Soderstrum, StacyAdp of the SNFIndividual08/25/2021
Woodruff, RachelAdp of the SNFIndividual03/07/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on March 5, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on January 30, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on May 7, 2025: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on March 5, 2026: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.07 hours per resident per day, below the Iowa average of 3.37.

Other nursing homes nearby

Iowa contacts for a concern about a nursing home

These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.

Common questions

What is University Park Nursing and Rehabilitation Center's Medicare star rating?
CMS rates University Park Nursing and Rehabilitation Center 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did University Park Nursing and Rehabilitation Center get at its last inspection?
4 health deficiencies at the standard inspection on March 5, 2026. The Iowa average is 6.5.
Has University Park Nursing and Rehabilitation Center been fined?
CMS lists no fines in the last three years.
Does University Park Nursing and Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns University Park Nursing and Rehabilitation Center?
CMS lists 30 owners and managers, and links the home to Campbell Street Services. Legal business name: OPCO UNIVERSITY PARK, IA, LLC.

Sources

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