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Valley View Village

2571 Guthrie Avenue, Des Moines, IA 50317 · Polk County · (515) 265-2571

79 certified beds, about 73 residents a day · Non profit - Corporation · Medicare and Medicaid since 2004

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
5 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 165507 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 30, 2026, inspectors cited 8 health deficiencies (the Iowa average is 6.5, the national average 9.2).

Of 22 health citations since December 2023, 3 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $9,110 in the last three years; the largest was $9,110, and the latest is dated March 5, 2025.

Nurses and nurse aides worked 4.46 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 1.41 of those hours.

50.0% of nursing staff left within the year CMS measured (Iowa average 44.0%).

CMS links it to Cassia, an affiliated group of 16 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
15D
4E
0F
Potential for minimal harm
0A
0B
0C
April 30, 2026Standard inspection, Complaint inspection · 8 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, staff and resident interview, and clinical record review, the facility failed to ensure 1 of 4 residents (Resident #4) review for accidents/hazards, had the appropriate staff assistance for utilizing the elevator, as recommended by therapy. On 9/17/25 at approximately 9:30 AM, Chaplain Assistant supervised as Resident #4 attempted to turn an electric scooter around and exit the elevator independently. The Resident #4 sustained an injury to the lower left leg when the elevator door closed On 9/17/25 at 11:08 AM, following the incident, a Nursing Note revealed that Resident #4's leg was swollen with severe pain. The Resident #4 was transferred to the Emergency Department on 9/17/25 and was found to have a large hematoma to left lower leg. [...]
  2. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on record review, observations, resident and staff interviews and policy review the facility failed to provide adequate supervision to prevent an elopement for one of three wandering residents reviewed (Resident #79). The facility also failed to answer resident call lights within the allotted professional standard of 15 minutes for 3 of 5 residents reviewed (Resident #28, #83, and #84). The facility reported a census of 76 residents.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, staff interview and policy review the facility failed to handle and serve food in a sanitary manner to prevent cross-contamination for 2 of 2 meals observed. The facility staff also failed to handle and transport contaminated linens in a manner to prevent contamination and the potential spread of infection for 1 of 4 units. The facility reported a census of 76 residents.
  4. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and facility policy review, the facility failed to ensure a lap belt device, that may restrain a resident's movement, was assessed for safe use upon initiation and periodically following implementation for 1 of 4 residents reviewed for assessment and intervention. The facility reported a census of 76 residents.
  5. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on clinical record review, staff interview, and policy review, the facility failed to complete a Preadmission Screening and Resident Review (PASRR) evaluation as required for 1 of 3 reviewed (Resident #83). The facility reported a census of 76 residents.
  6. D
    Honor each resident's preferences, choices, values and beliefs.
    F675 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on record review, observation, staff interview and policy review, the facility failed to ensure a resident was properly positioned and placed in an upright position in order to facilitate consumption of beverages and food and to reduce the risk of choking and aspiration during 1 of 2 mealtime observations. (Resident #31) The facility reported a census of 76 residents.
  7. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, record review, manufacturer's instructions for use, resident representative and staff interview, and policy review the facility staff failed to administer medications and follow the doctor's order for one of six residents reviewed for medication administration (Resident #31). Facility staff gave morphine (an opioid pain medication) instead of lorazepam (an antianxiety medication), administered insulin to the wrong resident, and failed to administer insulin according to manufacturers' instructions for use for 1 for 2 residents reviewed for insulin use (Resident #5) The facility reported a census of 76 residents.
  8. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2026
    Inspectors wroteBased on observation, policy review, and staff interviews, the facility failed to date opened insulin for 1 of 2 medication carts inspected. The facility reported a census of 76 residents.
November 24, 2025Complaint inspection · 1 citation
  1. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 25, 2025
    Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to ensure resident preferences for end of life treatments were followed as indicated on their Iowa Physician Orders for Scope of Treatment (IPOST). for 1 of 1 resident reviewed for advance directives (Resident #2). The facility reported a census of 79 residents.
May 8, 2025Standard inspection · 4 citations
  1. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on resident record review, facility record review and staff interviews, the facility failed to submit the Minimum Data Set (MDS) in a timely manner for 2 of 3 residents reviewed (Resident #28 & #65). The facility reported a census of 70 residents.
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on record review, staff interview, and policy review the facility failed to code an anticoagulant drug accurately on the Minimum Data Set (MDS) for 1 of 4 residents reviewed (Resident #17). The facility reported a census of 70 residents.
  3. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on record review, observation, and staff interviews and policy the facility failed to update Care Plans for 3 of 18 residents reviewed (#R17, R54, R195) did not include pertinent medications or side effects, pressure ulcer and transfer technique. The facility reported a census of 70 residents. Findings Include: 1. The Quarterly, Minimum Data Set (MDS) assessment dated [DATE] for Resident #17 revealed a Brief Interview for Mental Status (BIMS) assessment scored 15 out of 15 indicating cognitive intact. Diagnosis included hypertension, peripheral vascular disease, mood disorder diagnoses included, non-Alzheimer's dementia, anxiety disorder. The MDS coded that antipsychotic medications were given on a routine basis. [...]
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to follow Enhanced Barrier Protection (EBP) practices for residents with an indwelling medical device and an open pressure injury for 2 of 2 residents reviewed for infection control (Residents #77 and #195). The facility reported a census of 70.
March 5, 2025Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 21, 2025
    Inspectors wroteBased on observation, clinical record review, staff interview, and facility policy review, the facility failed to ensure the safety for 1 of 5 residents (Resident #2) reviewed. This failure caused harm when Resident #2 was improperly transferred and needed to be lowered to the floor. This transfer resulted in a ligament injury. The facility reported a census of 72 residents.
May 30, 2024Standard inspection, Complaint inspection · 7 citations
  1. G
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    F741 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 30, 2024
    Inspectors wroteBased on direct observation, clinical record review, staff interviews, family interviews, and policy review, the facility failed to provide sufficient amount of properly trained staff to implement care plan interventions for 1 of 1 residents with self-injurious behavior. (Resident#37). The facility staff also failed to intervene when the resident displayed behaviors. This resulted in harm to the resident in the form of three occurrences of cellulitis and loss of the distal portion of the left index finger - the tip of the left index finger to the first finger joint. She was placed on antibiotics for the treatment of the cellulitis. The facility reported a census of 75.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 30, 2024
    Inspectors wroteBased on observation, interview, and facility policy the staff failed to perform hand hygiene to prevent the spread of possible food borne illness for one of one meal observation. The facility reported a census of 75 residents.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 8, 2024
    Inspectors wroteBased on observation, staff interview, and facility policy review, the facility failed to place a barrier prior to performing blood glucose monitoring for 3 of 3 residents reviewed (Residents #13, #26, #55), additionally the facility failed to have a sharp container when needed by staff for 3 of 3 residents (Residents #13, #26, #55), and the facility failed to properly locate the accu monitor while being cleansed by disinfecting wipe while using the same monitor for 3 of 3 residents (Residents #13, #26, #55). The facility also failed to follow infection control during dining service. The facility reported a census of 75 residents.
  4. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2024
    Inspectors wroteBased on observation, clinical record review, resident interview, staff interviews and facility policy review, the facility failed to follow physician orders for 3 of 18 residents reviewed (Residents #20, #30 & #67). Resident #20 consistently received medications significantly past the ordered time, Resident #30 was administered a treatment that had been previously discontinued, and the facility failed to obtain ordered daily weights for Resident #67. The facility reported a census of 75.
  5. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2024
    Inspectors wroteBased on observation, resident interview, staff interview, record review and policy review, the facility failed to provide necessary services to maintain grooming for nail care for 1 of 1 residents (Resident #67) reviewed for Activities of Daily Living (ADL). The facility reported a census of 75 residents.
  6. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2024
    Inspectors wroteBased on clinical record, provider interview, and policy review, the facility failed to document a reason for declining a Gradual Dose Reduction (GDR) for 1 of 5 residents reviewed (Resident #42). The facility reported a census of 75.
  7. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2024
    Inspectors wroteBased on observations, staff interview, and facility policy review, the facility failed to protect medical records in a confidential and secure manner for 2 of 19 (Resident #41, #26) residents reviewed for medication administration. The facility reported a census of 75 residents.
December 28, 2023Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 28, 2024
    Inspectors wroteBased on clinical record review, resident interview, staff interview and a lift device user's manual review, the facility failed to ensure staff maintained a safe and secure environment for 2 of 3 residents reviewed (Resident #3 and #5) which resulted in falls. The facility identified a census of 75 residents.

Fire safety inspections

18 fire safety citations on file: 6 on April 30, 2026, 8 on May 8, 2025, 4 on May 30, 2024.

Every fire safety citation18 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 30, 2026 · Corrected (the home has a date of correction)
  2. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · April 30, 2026 · Corrected (the home has a date of correction)
  3. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 30, 2026 · Corrected (the home has a date of correction)
  4. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 30, 2026 · Corrected (the home has a date of correction)
  5. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · April 30, 2026 · Corrected (the home has a date of correction)
  6. D
    Have proper medical gas storage and administration areas.
    K 923 · April 30, 2026 · Corrected (the home has a date of correction)
  7. F
    Provide properly protected cooking facilities.
    K 324 · May 8, 2025 · Corrected (the home has a date of correction)
  8. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 8, 2025 · Corrected (the home has a date of correction)
  9. F
    Have simulated fire drills held at unexpected times.
    K 712 · May 8, 2025 · Corrected (the home has a date of correction)
  10. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 8, 2025 · Corrected (the home has a date of correction)
  11. F
    Ensure proper usage of power strips and extension cords.
    K 920 · May 8, 2025 · Corrected (the home has a date of correction)
  12. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · May 8, 2025 · Corrected (the home has a date of correction)
  13. D
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · May 8, 2025 · Corrected (the home has a date of correction)
  14. D
    Meet requirements for the use and maintenance of medical gas equipment.
    K 922 · May 8, 2025 · Corrected (the home has a date of correction)
  15. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · May 30, 2024 · Corrected (the home has a date of correction)
  16. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 30, 2024 · Corrected (the home has a date of correction)
  17. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · May 30, 2024 · Corrected (the home has a date of correction)
  18. E
    Have proper medical gas storage and administration areas.
    K 923 · May 30, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
March 5, 2025Fine $9,110
May 30, 2024Payment Denial 11 days from July 28, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIowaUnited States
All nursing staff (RN, LPN and aides)4.463.823.86
Registered nurses1.410.740.69
All nursing staff on weekends4.073.373.42
Nurse aides3.03
Licensed practical nurses0.03
Nursing staff turnover (share who left in a year)50.0%44.0%45.8%
Registered nurse turnover33.3%42.1%42.9%
Administrators who left0

CMS expects 3.30 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.62 on weekdays and 4.07 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 4.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.00 in April to June 2025 to 4.46 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.461.414.624.07 4.3%0 of 9073
Oct to Dec 20254.231.454.373.87 3.4%0 of 9275
Jul to Sep 20254.331.604.493.93 0.0%0 of 9274
Apr to Jun 20255.001.605.194.51 0.0%0 of 9171
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Iowa, Jan to Mar 20263.800.713.983.364.7%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIowaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
19.917.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.31.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.22.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.33.83.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.92.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
29.016.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.44.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
18.019.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.320.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
13.413.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.42.11.8

Owners and operators

Legal business name: EVANGELICAL RETIREMENT HOMES, INC.. CMS links this home to Cassia, a group of 16 nursing homes averaging 4.4 stars overall.

NameRoleTypeShareSince
Elim Care Inc5% or greater direct ownership interestOrganization100%02/19/2007
Proper, StephanieW-2 managing employeeIndividual01/03/2017
Leff, WilliamCorporate directorIndividual02/19/2007
Nye, GeraldCorporate directorIndividual06/13/2019
Peterson, RolandCorporate directorIndividual02/19/2007
Tangedahl, GuyCorporate directorIndividual02/19/2007
Dahl, RobertCorporate officerIndividual02/19/2007
Kern, MatthewCorporate officerIndividual02/28/2019
Youngquist, KathrynCorporate officerIndividual02/19/2007
CassiaOperational/managerial controlOrganization01/01/2020

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on April 30, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on April 30, 2026: "PASARR screening for Mental disorders or Intellectual Disabilities"
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on April 30, 2026: "Provide and implement an infection prevention and control program."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on April 30, 2026: "Ensure that residents are free from significant medication errors."

Other nursing homes nearby

Iowa contacts for a concern about a nursing home

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Common questions

What is Valley View Village's Medicare star rating?
CMS rates Valley View Village 3 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Valley View Village get at its last inspection?
8 health deficiencies at the standard inspection on April 30, 2026. The Iowa average is 6.5.
Has Valley View Village been fined?
Yes. CMS lists 1 fine totaling $9,110 in the last three years.
Does Valley View Village accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Valley View Village?
CMS lists 10 owners and managers, and links the home to Cassia. Legal business name: EVANGELICAL RETIREMENT HOMES, INC..

Sources

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