Washington Healthcare Center
8201 W Washington St., Indianapolis, IN 46231 · Marion County · (317) 244-6848
94 certified beds, about 61 residents a day · Government - County · Medicare and Medicaid since 1991
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155383 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 12, 2025, inspectors cited 6 health deficiencies (the Indiana average is 7.2, the national average 9.2).
Of 25 health citations since May 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.40 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.60 of those hours.
50.0% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to American Senior Communities, an affiliated group of 90 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1205/23
607/24
105/25
608/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
18D
5E
1F
Potential for minimal harm
0A
0B
0C
August 12, 2025Standard inspection · 6 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain a safe, clean, comfortable, and homelike environment for 7 of 7 residents who had observed concerns (Residents 40, 10, 12, 5, 47, 20, and 51).
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure proper oral hygiene was provided and maintained for a dependent resident (Resident 5) and failed to ensure a resident preference for facial hair was maintained (Resident 49) for 2 of 4 residents reviewed for Activities of Daily Living.
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to provide appropriate, person centered programing, and treatment plans to attain or maintain the highest practical level of psychosocial well-being for 1 of 5 residents (Resident 11) reviewed for behavioral health concerns.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a vegetarian resident had food variety and options to meet his dietary preferences for 1of 1 resident reviewed for dietary preferences (Resident 43).
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record reviews and interviews, the facility failed to offer the influenza (flu) vaccination to 2 of 5 residents reviewed for the influenza vaccination (Resident 11 and 18).
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on record review and interview, the facility failed to offer a resident the COVID-19 vaccination for 1 of 5 residents reviewed (Resident 15).
May 27, 2025Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to complete a physician's order to change a peripherally inserted central catheter (PICC) line for 1 of 3 residents reviewed for neglect. (Resident D)
July 11, 2024Standard inspection, Complaint inspection · 6 citations
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to ensure Resident Council Grievance concerns related to call light wait and response times were addressed in a timely and effective manner to prevent ongoing concerns. This deficient practice had the potential to affect 10 of 53 residents who attended the Resident Council Meeting and complained on behalf of all 53 residents who resided in the facility.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interviews and record reviews, the facility failed to ensure a resident (Resident B) was treated with respect and dignity during a care plan meeting when she attempted to express her concerns for 1 of 3 residents reviewed for dignity.
- D Provide activities to meet all resident's needs.
Inspectors wroteBased on observations, interview, and record review, the facility failed to ensure a resident, (Resident 3) was included and engaged in a meaningful activity program according to her routine and preferences to maintain and/or enhance her quality of life as a totally dependent resident for 1 of 3 residents reviewed for Activity Programming.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents environment remained free of accident hazards when medications were not secured for 2 of 8 residents reviewed for secured medication (Resident E and 12).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and record review, the facility failed to ensure appropriate mediation storage was implemented when single-dose vials were labeled and dated, stored external medications from internal medications and dated inhalers once opened for 2 of 4 medications carts observed (Carts 100 hall and 300 hall).
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record review and interview, the facility failed to administer a pneumococcal vaccination to a resident who gave consent to receive the vaccination for 1 of 4 residents reviewed for vaccinations (Resident 35).
May 26, 2023Standard inspection · 12 citations
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteA. Based on observations, interviews and record review, the facility failed to ensure non-pressure wounds on a resident's toes were treated in a timely manner and failed to follow up on an arterial doppler causing a delay in treatment of the wounds which resulted in osteomyelitis, gangrene, and cellulitis for 1 of 3 reviewed for quality of care (Resident 45). B. Based on observation, interview, and record review, the facility failed to ensure residents had appropriate skin assessments and interventions in place to address non-pressure wounds for 2 of 3 residents reviewed for skin management (Residents 31 and 21). The immediate jeopardy began on 4/25/23 when Resident 45 was noted to have developed new wounds on his left and right toes. No treatments were ordered until 4/27/23. The wound doctor observed the wounds on 4/28/23 and diagnosed the resident with osteomyelitis. [...]
- F Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure hot water temperatures were safe for 4 of 7 resident rooms reviewed for excessive hot water temperatures, and failed to ensure a resident who was at risk for falls with a history of repeated falls had appropriate fall interventions in place to prevent the potential for additional falls (Resident 2).
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a medication cart remained locked while unauthorized residents and visitors passed it for 1 of 1 random observation, and further failed to ensure a resident did not have medications in his room without a self-administration assessment for 1 of 1 resident reviewed for self-administration assessments (Resident 17).
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure supplies and foods were stored appropriately, food was dated and labeled, the kitchen was sufficiently cleaned, sinks were not leaking in kitchen area, and the dumpster lids were closed for 1 of 1 days of kitchen observation.
- E Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteBased on interview and record review, the facility failed to designate a qualified person to fulfill the role of the Infection Preventionist (IP) at least part-time. This deficient practice had the potential to effect 54 of 54 residents who resided at the facility.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure person-centered comprehensive care plans were reviewed and revised in a timely manner to accurately reflect the resident's conditions for 3 of 5 residents reviewed for care plans (Resident 18, 21, and 52).
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents received appropriate nail care for 3 of 3 residents reviewed for nail care (Residents 20, 211, and 212).
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to assess a resident who had limitations in his right shoulder related to a history of falling on his shoulder with surgery and provide necessary treatment and services to prevent potential worsening of the limitation and injury of his right shoulder for 1 of 1 resident reviewed for physical limitations (Resident 9).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on interview and record review, the facility failed to ensure residents' respiratory tubing and equipment was functional, dated, and stored properly for 2 of 2 residents reviewed for respiratory care (Residents 17 and 40), and the facility failed to ensure a resident's oxygen was administered at the proper liters per minute for 1 of 2 residents reviewed for respiratory care (Resident 40).
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review and interview, the facility failed to complete a pre and post dialysis observation and ordered weight monitoring for 1 of 1 resident reviewed for dialysis (Resident 18).
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on observation, interview, and record review, the nursing staff failed to follow-up with a resident who was short of breath, allowing his oxygen saturation to get to 76% for 1 of 1 random observation of a resident short of breath (Resident 17), and failed to ensure the medication cart was locked and supervised while residents, visitors and staff walked by for 1 of 1 random observation of nursing staff.
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record review and interview, the facility failed to administer a medication for high blood pressure as needed when a resident's blood pressure was elevated for 1 of 5 residents reviewed for medications (Resident 18).
Fire safety inspections
27 fire safety citations on file: 10 on August 12, 2025, 12 on July 11, 2024, 5 on May 26, 2023.
Every fire safety citation27 citations
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Implement emergency and standby power systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.
- F Meet requirements for the installation and maintenance of electrical systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
- E Install corridor and hallway doors that block smoke.
- D Have properly installed electrical wiring and gas equipment.
- D Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Meet requirements for the installation and maintenance of electrical systems.
- E Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- E Have properly located and lighted "Exit" signs.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
- E Install corridor and hallway doors that block smoke.
- E Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Have properly installed electrical wiring and gas equipment.
- B Meet other general requirements.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Have simulated fire drills held at unexpected times.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Install a fire alarm system that can be heard throughout the facility.
- E Have properly installed electrical wiring and gas equipment.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.40 | 3.69 | 3.86 |
| Registered nurses | 0.60 | 0.67 | 0.69 |
| All nursing staff on weekends | 3.21 | 3.25 | 3.42 |
| Nurse aides | 2.09 | ||
| Licensed practical nurses | 0.72 | ||
| Nursing staff turnover (share who left in a year) | 50.0% | 45.9% | 45.8% |
| Registered nurse turnover | 45.5% | 40.3% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.98 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.48 on weekdays and 3.21 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.54 in April to June 2025 to 3.40 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.40 | 0.60 | 3.48 | 3.21 | 0.0% | 0 of 90 | 61 |
| Oct to Dec 2025 | 3.38 | 0.67 | 3.54 | 2.95 | 0.0% | 0 of 92 | 55 |
| Jul to Sep 2025 | 3.55 | 0.66 | 3.73 | 3.09 | 0.0% | 0 of 92 | 56 |
| Apr to Jun 2025 | 3.54 | 0.61 | 3.77 | 2.97 | 0.0% | 0 of 91 | 52 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.3 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.0 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 4.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.5 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.2 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.3 | 13.6 | 15.4 |
Owners and operators
Legal business name: THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY. CMS links this home to American Senior Communities, a group of 90 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Babcock, Paul | Corporate officer | Individual | 09/30/2020 | |
| American Senior Communities LLC | Operational/managerial control | Organization | 04/01/2009 | |
| Dice, Mark | Operational/managerial control | Individual | 06/01/2023 | |
| Etienne, Jennifer | Operational/managerial control | Individual | 07/07/2026 | |
| Kalu, Chijioke | Operational/managerial control | Individual | 02/01/2024 | |
| Terrell, Sharlette | Operational/managerial control | Individual | 08/11/2024 | |
| Van Camp, Steven | Operational/managerial control | Individual | 06/01/2023 | |
| American Senior Communities LLC | Adp of the SNF | Organization | 06/29/2026 | |
| Dice, Mark | Adp of the SNF | Individual | 06/01/2023 | |
| Etienne, Jennifer | Adp of the SNF | Individual | 07/08/2026 | |
| Kalu, Chijioke | Adp of the SNF | Individual | 06/29/2026 | |
| Van Camp, Steven | Adp of the SNF | Individual | 06/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on August 12, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on August 12, 2025: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on August 12, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on July 11, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.21 hours per resident per day, below the Indiana average of 3.25.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Westside Retirement Village Indianapolis, 3 mi · 2 of 5 stars · 74 citations
- Envive of Indianapolis Indianapolis, 3 mi · 1 of 5 stars · 52 citations
- Wellbrooke of Avon Indianapolis, 3.4 mi · 5 of 5 stars · 17 citations
- Brooke Knoll Village Avon, 3.8 mi · 2 of 5 stars · 29 citations
- Plainfield Health Care Center Plainfield, 3.9 mi · 2 of 5 stars · 58 citations
- Chalet Rehabilitation and Healthcare Center Indianapolis, 4 mi · 2 of 5 stars · 15 citations
- Countryside Meadows Avon, 4.1 mi · 3 of 5 stars · 36 citations
- Eagle Valley Meadows Indianapolis, 5.1 mi · 2 of 5 stars · 34 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Washington Healthcare Center's Medicare star rating?
- CMS rates Washington Healthcare Center 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Washington Healthcare Center get at its last inspection?
- 6 health deficiencies at the standard inspection on August 12, 2025. The Indiana average is 7.2.
- Has Washington Healthcare Center been fined?
- CMS lists no fines in the last three years.
- Does Washington Healthcare Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Washington Healthcare Center?
- CMS lists 12 owners and managers, and links the home to American Senior Communities. Legal business name: THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.