Watkins-Logan-Garrison Texas State Veteran's Home
11466 Honor Lane, Tyler, TX 75708 · Smith County · (903) 617-6150
100 certified beds, about 95 residents a day · For profit - Corporation · Medicare and Medicaid since 2012
CMS Care Compare ratings, data as of September 1, 2026 · CCN 676311 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 11, 2025, inspectors cited 2 health deficiencies (the Texas average is 9.4, the national average 9.2).
Of 16 health citations since March 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $190,793 in the last three years; the largest was $190,793, and the latest is dated May 8, 2024.
Nurses and nurse aides worked 6.31 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.54 of those hours.
33.6% of nursing staff left within the year CMS measured (Texas average 55.3%).
CMS links it to Texvet, an affiliated group of 9 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
July 8, 2026Complaint inspection · 1 citation
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on interviews, and record review, the facility failed to ensure the right to be free from misappropriation of resident property for 1 of 3 residents reviewed for misappropriation of resident property. (Resident #2) The facility failed to prevent ECA A from accepting checks from Resident #2 after making him believe she was in a financial bind and would be thrown out of her home. This failure could place residents at risk for decreased quality of life, misappropriation of property, and dignity.
June 11, 2026Complaint inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interviews and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident that included measurable objectives and time frames to meet a resident's medical, nursing, mental and psychosocial needs for 1 of 7 residents (Resident #1) reviewed for care plans. The facility failed to ensure that Resident #1's care plan included interventions for aggressive behavior. This failure could place residents at an increased risk of not having individualized, person-centered care plans developed and maintained to address their identified needs, goals, and interventions necessary to attain or maintain their highest practicable physical, mental, and psychosocial well-being.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interviews, and record review the facility failed to ensure each resident received adequate supervision to prevent accidents for 2 of 7 residents (Resident #1 and Resident #2) reviewed for accidents and supervision. The facility failed to ensure Resident #1 was being supervised during one-to-one supervision, resulting in a resident-to-resident altercation with Resident #2. This failure could place residents at an increased risk of avoidable accidents, abuse, and resident-to-resident altercations due to the failure to consistently implement interventions.
June 11, 2025Standard inspection, Complaint inspection · 2 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on, interview, and record review, the facility failed to ensure resident received adequate supervision and assistance devices to prevent accidents for 1 of 20 resident reviewed for accidents. (Resident #68) The facility did not provide adequate supervision on 05/29/2025 at 7:45AM while transporting Resident #68 in the facility van by the transportation coordinator which resulted in Resident #68 who obtained a fall in the facility van and was sent to the hospital. This failure could place residents at risk for serious injury and accidents.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals to meet the needs of each resident for 1 of 5 residents (Resident # 72) reviewed for pharmacy services. RN A administered a medication prepared by LVN B nurse without verifying the physician's order for the medication and ensuring the medication was the right dose. This failure could place residents at risk for receiving the wrong medication or the wrong dose of a medication resulting in a decline in health status.
May 15, 2024Standard inspection · 2 citations
- E Give residents a notice of rights, rules, services and charges.
Inspectors wroteBased on interview and record review, the facility failed to ensure residents were informed orally, of their rights, for 7 of 11 residents interviewed during a group meeting. (Resident #s #16, #18, #29, #33, #47, #72, and #75). Residents #16, #18, #29, #33, #47, #72, and #75 were not provided on going communication of their rights orally, during their stay in the facility. This failure could place the residents at risk of a decreased quality of life, decreased awareness of their right and decreased execution of their rights.
- E Ensure residents have reasonable access to and privacy in their use of communication methods.
Inspectors wroteBased on interview and record review, the facility failed to ensure the residents received mail for 11 of 11 residents reviewed for rights to forms of communication. (Resident #s #16, #18, #29, #33, #47, #57, #72, #75, #86, #89 and #91). The facility did not deliver mail to Residents #16, #18, #29, #33, #47, #57, #72, #75, #86, #89 and #91, on Saturdays. This failure could place the residents at risk of not receiving mail in a timely manner and a diminished quality of life. During interview, residents #16, #18, #33, #47, #57, #72, #75, #86 and #91 said mail is delivered on Saturday but the Saturday mail is not delivered until Monday. Resident #72 said he delivered the mail, Monday through Friday. He said the mail is provided to him and he delivered the mail to each house that had mail. [...]
May 8, 2024Complaint inspection · 2 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents received adequate supervision and assistance devices to prevent accidents for 2 of 20 resident reviewed for accidents. (Resident #1 and Resident #2) The facility failed to provide adequate supervision which resulted in Resident #1 spilling hot coffee on himself and obtained 2nd degree burn to right thigh that measured 27cm x 20cm x 0.1cm; 540cm of surface area. The facility did not provide adequate supervision while transporting Resident #2 in the facility van which resulted in Resident #2 obtained wedge compression fracture mid thoracic spine. An IJ was identified on 05/06/24. The IJ template was provided to the facility on [DATE] at 5:56pm. [...]
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review the facility failed to maintain medical records on each resident that were complete and accurately documented for 1 of 20 residents (Resident #2) reviewed for clinical records in that. -RN Supervisor G changed contents entered on Resident #2's risk management (incident report). This failure could place the residents at risk for incomplete and inaccurate clinical records which could lead to miscommunication, a delay in services or a potential decline in resident 's health.
January 8, 2024Complaint inspection · 1 citation
- D Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on interview and record review the facility failed to promptly notify the ordering physician or NP of laboratory results that fell outside the clinical ranges in accordance with facility policies and procedures for notification for 1 of 4 residents reviewed for labs. The facility received lab results for Resident #1's labs on 12/14/23 which indicated his potassium was low. The requesting physician and the NP were not notified. This failure could place residents at risk of delayed treatment/intervention and decline in health. Findings Included: Record review of Resident #1's face sheet dated 1/4/24 indicated he was an [AGE] year-old male admitted to the facility on [DATE] with diagnosis of Alzheimer's disease, high blood pressure, dementia, and mixed high cholesterol. [...]
March 22, 2023Standard inspection · 6 citations
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on record review and interview the facility failed to develop and implement a baseline care plan which includes the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care for 1 resident (Resident #300) reviewed for baseline care plans. The facility did not develop a baseline care plan for Resident #300. This failure could affect newly admitted residents and place them at risk of not receiving continuity of care and communication among nursing home staff to ensure their immediate care needs are met.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan that included measurable objectives and timeframes to meet a resident's medical, nursing, mental, and psychosocial needs for 1 resident (Resident #300) reviewed for care plans in that: Residents #300 care plans did not implement a person-centered individualized care plan in that: a. Resident #300 diagnosis of Acute Kidney Disease was not addressed in the care plan. b. Resident #300 received pain medications with pain not addressed in the care plan. c. Resident #300's diagnosis of Urinary Tract Infection was not addressed in the care plan. d. Resident #300's care plan did not address the use of Foley Catheter. e. [...]
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review, the facility's interdisciplinary team failed to review and revise all residents' care plans after each comprehensive and quarterly review assessments for one (Resident #300) of four residents reviewed for comprehensive care plans. The facility failed to revise Resident #300's care plan to reflect the Foley Catheter. This deficient practice could place the residents at risk of not receiving the care and services required.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure 1 of 4 residents reviewed for gastrostomy tubes (Resident # 59) received proper tube care during administration of medications. The facility failed to follow their policy for administering medications via gastrostomy tube and used an unauthorized instrument to de-clog a feeding tube. This failure could place the resident at risk for not receiving his medication dose as ordered and at risk for a punctured gastrostomy tube and possible leakage of medications, formula, and/or water into the abdominal cavity.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview and record review the facility failed to provide pharmaceutical services including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals for 1 of 2 medication carts (B-House Nurse medication cart) and 1 of 10 medication storage rooms (Resident #84's room) reviewed for labeling and storage. The facility failed to remove expired Lorazepam 0.5 mg tablets with an expiration date 02/27/23 from the nurse medication cart in B-House and expired Valsartan 80 mg tablets with an expiration date 11/10/22 from Resident #84's locked medication storage cabinet in her room. This deficient practice could place residents at risk for receiving outdated medications and could result in residents not receiving the intended therapeutic effects of their medications causing a health decline.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interviews and record review the facility failed to ensure residents who use psychotropic drugs receive gradual dose reductions in an effort to discontinue these drugs for 1 of 6 (Resident #58) reviewed for unnecessary medications. The facility failed to ensure Resident #58 received a gradual dose reduction of his anti-anxiety medication. This failure could place residents at risk for receiving unnecessary psychotropic medications and an increased risk for adverse effects from psychotropic medications.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| May 8, 2024 | Fine | $190,793 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Texas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 6.31 | 3.39 | 3.86 |
| Registered nurses | 0.54 | 0.43 | 0.69 |
| All nursing staff on weekends | 5.51 | 2.98 | 3.42 |
| Nurse aides | 4.44 | ||
| Licensed practical nurses | 1.33 | ||
| Nursing staff turnover (share who left in a year) | 33.6% | 55.3% | 45.8% |
| Registered nurse turnover | 58.8% | 54.6% | 42.9% |
| Administrators who left | 2 |
CMS expects 2.82 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.64 on weekdays and 5.51 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.22 in April to June 2025 to 6.31 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 6.31 | 0.54 | 6.64 | 5.51 | 0.7% | 0 of 90 | 95 |
| Oct to Dec 2025 | 6.22 | 0.50 | 6.44 | 5.65 | 0.7% | 0 of 92 | 97 |
| Jul to Sep 2025 | 6.44 | 0.59 | 6.71 | 5.75 | 0.7% | 0 of 92 | 96 |
| Apr to Jun 2025 | 6.22 | 0.54 | 6.55 | 5.41 | 1.0% | 0 of 91 | 99 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Texas, Jan to Mar 2026 | 3.33 | 0.40 | 3.50 | 2.93 | 2.2% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Texas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 24.2 | 15.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.6 | 0.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.4 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 17.4 | 14.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.6 | 3.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.3 | 9.6 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.8 | 2.2 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.8 | 2.1 | 1.8 |
Owners and operators
Legal business name: STATE OF TEXAS VETERANS LAND BOARD. CMS links this home to Texvet, a group of 9 nursing homes averaging 3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Berkely, John | W-2 managing employee | Individual | 05/01/2016 | |
| Elledge, Matthew | Corporate officer | Individual | 05/01/2016 | |
| Texas Vsi, LLC | Operational/managerial control | Organization | 07/01/2016 | |
| Biggs, William | Operational/managerial control | Individual | 07/01/2016 | |
| McBride, Michael | Operational/managerial control | Individual | 07/01/2016 | |
| McCrary, Janice | Operational/managerial control | Individual | 07/01/2016 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on June 11, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on June 11, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on June 11, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on May 15, 2024: "Give residents a notice of rights, rules, services and charges."
- How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.
Other nursing homes nearby
- Park Place Nursing & Rehabilitation Center Tyler, 7.7 mi · 1 of 5 stars · 40 citations
- Avir at Petal Hill Tyler, 7.9 mi · 2 of 5 stars · 27 citations
- Avir at Rose Trail Tyler, 7.9 mi · 1 of 5 stars · 60 citations
- Greenbrier Nursing & Rehabilitation Center of Tyle Tyler, 9.5 mi · 2 of 5 stars · 28 citations
- The Waterton Healthcare & Rehabilitation Tyler, 9.9 mi · 4 of 5 stars · 10 citations
- Briarcliff Health Center Tyler, 10.5 mi · 2 of 5 stars · 14 citations
- Avir at Azalea Heights Tyler, 10.6 mi · 2 of 5 stars · 25 citations
- Providence Park Rehabilitation and Skilled Nursing Tyler, 10.9 mi · 2 of 5 stars · 23 citations
Texas contacts for a concern about a nursing home
These are the official offices in Texas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Texas Office of the State Long-Term Care Ombudsman, 800-252-2412. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Watkins-Logan-Garrison Texas State Veteran's Home's Medicare star rating?
- CMS rates Watkins-Logan-Garrison Texas State Veteran's Home 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Watkins-Logan-Garrison Texas State Veteran's Home get at its last inspection?
- 2 health deficiencies at the standard inspection on June 11, 2025. The Texas average is 9.4.
- Has Watkins-Logan-Garrison Texas State Veteran's Home been fined?
- Yes. CMS lists 1 fine totaling $190,793 in the last three years.
- Does Watkins-Logan-Garrison Texas State Veteran's Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Watkins-Logan-Garrison Texas State Veteran's Home?
- CMS lists 6 owners and managers, and links the home to Texvet. Legal business name: STATE OF TEXAS VETERANS LAND BOARD.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.