Wayne Health Care
100 Sunset Drive, Newark, NY 14513 · Wayne County · (315) 332-2700
182 certified beds, about 174 residents a day · Non profit - Corporation · Medicare and Medicaid since 1973
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335403 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 13, 2024, inspectors cited 1 health deficiency (the New York average is 8.1, the national average 9.2).
Of 6 health citations since August 2019, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.70 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.59 of those hours.
36.5% of nursing staff left within the year CMS measured (New York average 40.3%).
CMS links it to Rochester Regional Health, an affiliated group of 5 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.
September 13, 2024Standard inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interviews, and record review conducted during a Recertification Survey from 09/09/2024 to 09/13/2024, for one (Resident #154) of six residents reviewed for behaviors, the facility could not provide evidence that a thorough investigation was completed to ensure the resident's safety following a potential elopement incident. Specifically, Resident #154, who was identified as at risk for elopement and wore a wander guard bracelet (a wander management system which uses bracelets, sensors, and technology to alert staff when a resident tries to leave a safe area), was found outside without their wander guard bracelet on. Additionally, several days prior, Resident #154 was found without their wander guard bracelet on, stating it had fallen off. [...]
May 23, 2022Standard inspection · 2 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, interviews and record review conducted during a Recertification Survey and complaint investigation (NY00293405), completed 5/23/22, the facility failed to ensure the environment remained as free of accident hazards as possible and that each resident received adequate supervision to prevent accidents for two (Residents #150 and #152) of eight residents reviewed for accidents. Specifically, Resident # 150 was identified as a smoker when admitted [DATE]. Resident has a BIMS (Brief Interview of Mental Status) of 15 (out of 15). The Comprehensive Care Plan (CCP), dated 3/18/21, included the resident was non-compliant with facility smoking policy, had a history of declining smoking blanket and gloves as recommended by therapy and was supposed to sign out at nurse's station to go off property when smoking and smoking materials to be kept in the medication room. [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, interviews, and record reviews conducted during a Recertification Survey completed on 5/23/22, it was determined that for one (Resident #121) of three residents reviewed the facility did not ensure that each resident was provided with sufficient fluid intake to maintain proper hydration and health. Specifically, Resident #121 did not receive free water flushes (FWF) via their feeding tube (a tube inserted directly into the stomach in order to receive nutrients and fluids) as ordered by the physician. Additionally, there was no documented evidence that the resident's twenty-four-hour intake of FWF was being consistently monitored or documented to ensure appropriate amounts of fluids were administered.
August 6, 2019Standard inspection · 3 citations
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observations, interviews and record reviews conducted during the Recertification Survey, it was determined that for one (Neuro-Behavioral Unit) of three medication storage rooms reviewed, the facility did not provide pharmaceutical services to meet each resident's needs which includes: acquiring, receiving, dispensing, accurately administering or disposing of medications. The issues involved the improper disposal of a controlled substance and inconsistent documentation of narcotic reconciliation. This is evidenced by the following: Review of a facility policy, Medication Administration Controlled Substances, dated December 2016, directs that single unit doses or partial doses remaining after the administration or attempted administration of a controlled substance may be destroyed on the unit. [...]
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observations, interviews, and record reviews conducted during the Recertification Survey, it was determined that for two (Residents #50 and #18) of five residents reviewed for unnecessary medications, the facility did not ensure that each resident's drug regime was free of unnecessary medications. The issues included the lack of a gradual dose reduction for psychotropic medications or documentation of clinical contraindication and behaviors. This is evidenced by the following: Review of the facility policy and procedure Psychotropic Medication, dated November 2017, revealed that residents who use psychotropic drugs receive Gradual Dose Reductions (GDR) and behavioral interventions, unless clinically contraindicated. [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews and record reviews conducted during the Recertification Survey, it was determined that for one ([NAME] Place) of five residential dining rooms and for one (Resident #119) of four residents reviewed for positioning and mobility, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, staff were not using an effective disinfectant product on the surfaces of, including but not limited to, dining tables and counter tops in the resident dining room and staff did not clean and repair the resident's electric wheelchair appropriately. This is evidenced by the following: 1. Observations and interviews on 7/31/19 in the [NAME] Place dining room, were as follows: a. At 10:30 a. [...]
Fire safety inspections
4 fire safety citations on file: 2 on September 13, 2024, 1 on May 23, 2022, 1 on August 6, 2019.
Every fire safety citation4 citations
- D Install proper backup exit lighting.
- D Ensure gas and vacuum piping is labeled.
- E Ensure that testing and maintenance of electrical equipment is performed.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.70 | 3.63 | 3.86 |
| Registered nurses | 0.59 | 0.71 | 0.69 |
| All nursing staff on weekends | 3.10 | 3.18 | 3.42 |
| Nurse aides | 1.90 | ||
| Licensed practical nurses | 1.21 | ||
| Nursing staff turnover (share who left in a year) | 36.5% | 40.3% | 45.8% |
| Registered nurse turnover | 31.0% | 39.8% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.18 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.95 on weekdays and 3.10 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.98 in April to June 2025 to 3.70 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.70 | 0.59 | 3.95 | 3.10 | 2.2% | 0 of 90 | 174 |
| Oct to Dec 2025 | 3.84 | 0.58 | 4.10 | 3.18 | 2.1% | 0 of 92 | 176 |
| Jul to Sep 2025 | 3.69 | 0.63 | 3.94 | 3.06 | 0.6% | 0 of 92 | 177 |
| Apr to Jun 2025 | 3.98 | 0.65 | 4.24 | 3.32 | 0.1% | 0 of 91 | 175 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for New York
| Job | Median | Middle half | Employed |
|---|---|---|---|
| New York, all employers | |||
| CNAs (nursing assistants) | $23.36 | $21.04 to $24.99 | 87,990 |
| LPNs and LVNs | $32.30 | $29.52 to $37.00 | 39,400 |
| Registered nurses | $52.62 | $45.60 to $62.34 | 205,810 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.4 | 14.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.1 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.4 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.9 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.0 | 12.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.8 | 6.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 21.1 | 13.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.8 | 20.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.3 | 9.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 1.4 | 1.8 |
Owners and operators
Legal business name: NEWARK WAYNE COMMUNITY HOSPITAL. CMS links this home to Rochester Regional Health, a group of 5 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Crilly, Thomas | W-2 managing employee | Individual | 04/01/2015 | |
| Glastonbury, Howard | W-2 managing employee | Individual | 01/01/2021 | |
| Holder, Nichole | W-2 managing employee | Individual | 01/01/2021 | |
| Hoyt, Shawn | W-2 managing employee | Individual | 04/14/2021 | |
| Patton, Patricia | W-2 managing employee | Individual | 04/01/2015 | |
| Alag, Karan | Corporate director | Individual | 07/01/2020 | |
| Becker, Linda | Corporate director | Individual | 07/01/2020 | |
| Cooney-Miner, Dianne | Corporate director | Individual | 07/01/2020 | |
| Destephano, Ralph | Corporate director | Individual | 07/01/2020 | |
| Gallina, Karen | Corporate director | Individual | 07/01/2020 | |
| Mapstone, Jeffrey | Corporate director | Individual | 07/01/2020 | |
| Meyers, Daniel | Corporate director | Individual | 07/01/2020 | |
| Mulconry, Marcy | Corporate director | Individual | 07/01/2020 | |
| Patton, Elizabeth | Corporate director | Individual | 07/01/2020 | |
| Riedy, Dawn | Corporate director | Individual | 07/01/2020 | |
| Riley, Thomas | Corporate director | Individual | 07/01/2020 | |
| Sawyko, Leon | Corporate director | Individual | 07/01/2020 | |
| Tedesco, Julia | Corporate director | Individual | 07/01/2020 | |
| Bernstein, Paul | Corporate officer | Individual | 07/01/2020 | |
| Bieber, Eric | Corporate officer | Individual | 11/04/2014 | |
| Crilly, Thomas | Corporate officer | Individual | 04/01/2015 | |
| Glastonbury, Howard | Corporate officer | Individual | 01/01/2021 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on September 13, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on August 6, 2019: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on August 6, 2019: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.10 hours per resident per day, below the New York average of 3.18.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Newark Manor Nursing Home Inc Newark, 0.7 mi · 4 of 5 stars · 8 citations
- Wayne County Nursing Home Lyons, 4.2 mi · 1 of 5 stars · 14 citations
- Clifton Springs Hospital and Clinic Extended Care Clifton Springs, 7.2 mi · 4 of 5 stars · 12 citations
- Sodus Rehabilitation & Nursing Center Sodus, 13.2 mi · 3 of 5 stars · 25 citations
- Ontario Center for Rehabilitation and Healthcare Canandaigua, 13.2 mi · 1 of 5 stars · 41 citations
- Finger Lakes Health Geneva, 14.1 mi · 2 of 5 stars · 26 citations
- Elm Manor Nursing and Rehabilitation Center Canandaigua, 14.5 mi · 1 of 5 stars · 35 citations
- M.m. Ewing Continuing Care Center Canandaigua, 15.7 mi · 5 of 5 stars · 9 citations
New York contacts for a concern about a nursing home
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: New York State Department of Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: NYS Health Profiles: Nursing Homes, where New York publishes its own records on licensed homes.
Common questions
- What is Wayne Health Care's Medicare star rating?
- CMS rates Wayne Health Care 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Wayne Health Care get at its last inspection?
- 1 health deficiency at the standard inspection on September 13, 2024. The New York average is 8.1.
- Has Wayne Health Care been fined?
- CMS lists no fines in the last three years.
- Does Wayne Health Care accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Wayne Health Care?
- CMS lists 22 owners and managers, and links the home to Rochester Regional Health. Legal business name: NEWARK WAYNE COMMUNITY HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.