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White House Health Care Inc
2871 Highway 31w, White House, TN 37188 · Robertson County · (615) 672-3636
84 certified beds, about 70 residents a day · For profit - Corporation · Medicare and Medicaid since 2013
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445513 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 19, 2025, inspectors cited 2 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
None of its 7 health citations since March 2020 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 5.70 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.85 of those hours.
51.3% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
November 19, 2025Standard inspection · 2 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to provide an environment free of hazardous materials for 6 of 74 (Resident #5, #9, #30, #65, #75, and #78) sampled residents reviewed for accident hazards.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to store medications in accordance with facility policy when medications were found unsecured and unattended in resident's rooms and bathrooms for 3 of 74 (Resident #45, #75, and #87) residents.
September 12, 2024Standard inspection · 3 citations
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on policy review, record review, and interview, the facility failed to provide information to the residents regarding their right to refuse medical or surgical treatment or to formulate an advance directive for 3 of 24 (Resident #6, #17, and #36) residents reviewed for advance directives.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on facility policy, medical record review, and interview, the facility failed to conduct quarterly care conference meetings for 4 of 21 sampled residents (Resident #18, #33, #36, and #54) reviewed.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to ensure food was stored properly when unlabeled and undated items were found in 2 of 3 (Dogwood Hall and Central) nourishment refrigerators observed.
March 17, 2020Standard inspection · 2 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to ensure medications were stored properly in 3 of 8 medication storage areas (Palm Medication Cart, Dogwood Medication Cart, and the Supply Room).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to ensure practices were followed to prevent the potential spread of infection during medication administration when 1 of 4 nurses (Licensed Practical Nurse (LPN) #1) allowed the tip of the eye drop applicator to touch the top of the eyelid for 1 of 4 residents (Resident #221) during medication administration.
Fire safety inspections
19 fire safety citations on file: 9 on November 19, 2025, 2 on September 12, 2024, 8 on March 17, 2020.
Every fire safety citation19 citations
- D Conduct risk assessment and an All-Hazards approach.
- D Address subsistence needs for staff and patients.
- D Establish policies and procedures including evacuation.
- D Provide primary/alternate means for communication.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Have simulated fire drills held at unexpected times.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Ensure proper usage of power strips and extension cords.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Provide properly protected cooking facilities.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install corridor and hallway doors that block smoke.
- D Have restrictions on the use of portable space heaters.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 5.70 | 3.80 | 3.86 |
| Registered nurses | 0.85 | 0.60 | 0.69 |
| All nursing staff on weekends | 5.50 | 3.31 | 3.42 |
| Nurse aides | 3.88 | ||
| Licensed practical nurses | 0.97 | ||
| Nursing staff turnover (share who left in a year) | 51.3% | 48.9% | 45.8% |
| Registered nurse turnover | 38.5% | 43.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.81 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.78 on weekdays and 5.50 on weekends, 5% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.19 in April to June 2025 to 5.70 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 5.70 | 0.85 | 5.78 | 5.50 | 0.0% | 0 of 90 | 70 |
| Oct to Dec 2025 | 5.21 | 0.75 | 5.34 | 4.89 | 0.0% | 0 of 92 | 73 |
| Jul to Sep 2025 | 4.85 | 0.68 | 4.96 | 4.58 | 0.0% | 0 of 92 | 74 |
| Apr to Jun 2025 | 5.19 | 0.61 | 5.31 | 4.88 | 0.0% | 0 of 91 | 69 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.3 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.8 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.5 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.3 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.6 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 8.6 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.7 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 19.7 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.0 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.2 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.6 | 1.8 |
Owners and operators
Legal business name: WHITE HOUSE HEALTH CARE, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Dixie Mae Taylor-Huff Estate | 5% or greater direct ownership interest | Organization | 02/26/2013 | |
| Kemp, Sonya | 5% or greater direct ownership interest | Individual | 02/26/2013 | |
| Mullins, Samantha | W-2 managing employee | Individual | 02/26/2013 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on November 19, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on November 19, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on September 12, 2024: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on September 12, 2024: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
Other nursing homes nearby
- Stoneridge Health Care, LLC Goodlettsville, 7.7 mi · 2 of 5 stars · 15 citations
- The Waters of Springfield LLC Springfield, 10.6 mi · 1 of 5 stars · 20 citations
- NHC Healthcare, Springfield Springfield, 10.7 mi · 2 of 5 stars · 14 citations
- Signature Health of Portland Rehab & Wellness Cent Portland, 10.8 mi · 1 of 5 stars · 24 citations
- NHC Healthcare, Hendersonville Hendersonville, 11.8 mi · 3 of 5 stars · 16 citations
- Alta Heights Post Acute Goodlettsville, 12.2 mi · 4 of 5 stars · 19 citations
- NHC Place Sumner Gallatin, 13.4 mi · 5 of 5 stars · 7 citations
- Gallatin Center for Rehabilitation and Healing Gallatin, 14.7 mi · 4 of 5 stars · 25 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is White House Health Care Inc's Medicare star rating?
- CMS rates White House Health Care Inc 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did White House Health Care Inc get at its last inspection?
- 2 health deficiencies at the standard inspection on November 19, 2025. The Tennessee average is 4.4.
- Has White House Health Care Inc been fined?
- CMS lists no fines in the last three years.
- Does White House Health Care Inc accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns White House Health Care Inc?
- CMS lists 3 owners and managers. Legal business name: WHITE HOUSE HEALTH CARE, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.