Home / Tennessee / Springfield
The Waters of Springfield LLC
704 5th Avenue East, Springfield, TN 37172 · Robertson County · (615) 384-7977
66 certified beds, about 47 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2005
CMS Care Compare ratings, data as of September 1, 2026 · CCN 445480 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 20, 2025, inspectors cited 4 health deficiencies (the Tennessee average is 4.4, the national average 9.2).
Of 20 health citations since July 2021, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists 2 fines totaling $26,407 in the last three years; the largest was $16,985, and the latest is dated February 23, 2026.
Nurses and nurse aides worked 2.90 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.65 of those hours.
63.0% of nursing staff left within the year CMS measured (Tennessee average 48.9%).
CMS links it to Infinity Healthcare Consulting, an affiliated group of 70 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
February 23, 2026Complaint inspection · 1 citation
- J Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Inspectors wroteBased on policy review, American Heart Association (AHA) Adult Basic Life Support Algorithm for Healthcare Professionals dated 2025, Rules of the Tennessee Board of Nursing review, Tennessee Code Annotated (TCA) rules review, medical record review, 911 audio recording review, facility video footage review, facility investigation, Employee file review, Emergency Medical Services (EMS) record report review, County Emergency Communication and interviews, the facility failed to provide continuous Basic Life Support (BLS)/Cardiopulmonary Resuscitation (CPR) for 1 of 3 (Resident #1) sampled residents reviewed for CPR. Resident #1 was a vulnerable resident who was found on [DATE] at 6:07 AM, in the bathroom, on his knees slumped over the commode unresponsive. [...]
May 20, 2025Standard inspection · 4 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on policy review, refrigerator temperature logs, observation, and interview, the facility failed to ensure food was stored, handled, prepared, and served under sanitary conditions, when food was found unlabeled and undated, baking pans contained carbon buildup, a grease trap under the stove was found with aluminum foil torn and with a large amount of food debris, and when the walk-in cooler temperatures were consistently above 41 degrees. The census was 37 with 34 of those residents receiving a meal tray from the kitchen.
- D Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on policy review, observation, and interview, the facility failed to provide a private space that prevented interference for the resident group meeting (Resident #1, #9, #11, #25 and #33) for 1 of 1 (Resident Council) sampled group reviewed.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on policy review, medical record review, observation, and interview, the facility failed to be present for supervision and assistance in the dining room for 2 of 7 (Resident #6 and #8) residents in the dining room during dining.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to ensure measures to prevent the spread of infection were followed for 3 of 6 (Resident #2, #25, and #26) residents observed for medication administration when 3 of 3 (Registered Nurse (RN) B, Licensed Practical Nurse (LPN) C and LPN D failed to perform appropriate hand hygiene during medication administration.
July 25, 2024Standard inspection, Complaint inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to label and date food items in a walk-in refrigerator. This had the potential to affect all residents who received food from the kitchen.
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review, facility document review, facility policy review, and interview, the facility failed to protect the residents' right to be free from physical abuse perpetrated by other residents for 3 (Residents #33, #198, and #48) of 9 residents reviewed for abuse. Specifically, on 03/17/2024, Resident #29 hit Resident #33 with a meal tray. On 11/29/2023, Resident #10 struck Resident #198 on the right forearm and grabbed and pulled the resident's hair. On 12/19/2023, Resident #15 struck Resident #48, which caused the resident to fall backwards out of their wheelchair.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to provide the required Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) for 1 (Resident #24) of 2 sampled residents reviewed for beneficiary notification.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review, interview, document review, and facility policy review, the facility failed to report an allegation of abuse to the State Survey Agency (SSA) for 1 (Resident #36) of 7 sampled residents reviewed for abuse.
- D Assist a resident in gaining access to vision and hearing services.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to arrange a follow-up appointment with an ophthalmologist based on a recommendation made by the optometrist for 1 (Resident #25) of 2 sampled residents reviewed for vision services.
October 19, 2023Complaint inspection · 6 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on policy review, medical record review, document review, timeanddate.com, and interview, the facility failed to ensure all residents received supervision to ensure a safe environment that was free of accident hazards for 1 (Resident #20) of 3 sampled residents reviewed for accident hazards/supervision. On 08/06/2022 at approximately 9:00 PM, an agency nurse entered the code on the door keypad and let Resident #20 out of the facility. Approximately 30 minutes later, the facility was notified Resident #20 was found in the parking lot of another facility, less than half a mile from the facility. The failure placed Resident #20 in at risk for harm, serious injuries, or death, resulting in Immediate Jeopardy. [...]
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on interviews, record reviews, document reviews, and facility policy review, the facility failed to ensure narcotic medication was not diverted for 1 (Resident #6) of 7 sampled residents reviewed for abuse. The facility further failed to ensure money that belonged to 1 (Resident #17) of 7 sampled residents reviewed for abuse was not misappropriated by the staff.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews, record review, and facility policy review, the facility failed to report allegations of abuse and misappropriation of resident report that involved 3 (Residents #1, #2, and #17) of 7 sampled residents reviewed for abuse and misappropriation of resident property.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on facility policy, medical record review, observations and interview, the facility failed to maintain a medication error rate of less than 5%. There were two (2) medication errors in 27 opportunities for a medication error rate of 7.4%. This deficient practice affected 2 of 2 (Resident #23 and Resident #24) sampled residents reviewed for medication administration.
- D Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on medical record review, document review and interview, the facility failed to implement a quality assurance plan when concerns were identified related to misappropriation of resident funds and controlled medications for 2 of 7 (Resident #6 and Resident #17) sampled residents reviewed for misappropriation.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on policy review, medical record review, observation and interview, the facility failed to follow guidelines and wear the proper personal protective equipment (PPE) when care was provided for 1 of 3 (Resident #11) residents observed who required enhanced barrier precautions.
July 8, 2021Standard inspection · 4 citations
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to ensure residents' personal property was maintained for 2 of 2 sampled residents (Resident #10 and #22) reviewed for personal property.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to provide a comprehensive Care Plan related to anticoagulants and diuretics for 2 of 5 sampled residents (Resident #10 and #25) reviewed for unnecessary mediations.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on policy review, medical record review, and interview, the facility failed to implement neurological (neuro) checks after an unwitnessed fall for 1 of 2 sampled residents (Resident #5) reviewed for falls.
- D Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on policy review, Certified Nursing Assistant (CNA) training record review, and interview, the facility failed to ensure 8 of 16 CNAs (CNA #1, #2, #3, #4, #5, #6, #7, and #8) employed for a full year received at least 12 hours of in-service training.
Fire safety inspections
19 fire safety citations on file: 6 on May 20, 2025, 9 on July 25, 2024, 4 on July 8, 2021.
Every fire safety citation19 citations
- D Provide emergency officials' contact information.
- D Conduct testing and exercise requirements.
- D Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install smoke barrier doors that can resist smoke for at least 20 minutes.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- D Conduct risk assessment and an All-Hazards approach.
- D List the names and contact information of those in the facility.
- D Meet other general requirements.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Have exits that are accessible at all times.
- D Provide properly protected cooking facilities.
- D Install an approved automatic sprinkler system.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Develop and maintain an Emergency Preparedness Program (EP).
- E Conduct testing and exercise requirements.
- D Provide properly protected cooking facilities.
- D Have simulated fire drills held at unexpected times.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| February 23, 2026 | Fine | $16,985 |
| October 19, 2023 | Fine | $9,422 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Tennessee | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 2.90 | 3.80 | 3.86 |
| Registered nurses | 0.65 | 0.60 | 0.69 |
| All nursing staff on weekends | 2.59 | 3.31 | 3.42 |
| Nurse aides | 1.55 | ||
| Licensed practical nurses | 0.70 | ||
| Nursing staff turnover (share who left in a year) | 63.0% | 48.9% | 45.8% |
| Registered nurse turnover | 44.4% | 43.2% | 42.9% |
| Administrators who left | 3 |
CMS expects 4.77 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.02 on weekdays and 2.59 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 12.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.61 in April to June 2025 to 2.90 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 2.90 | 0.65 | 3.02 | 2.59 | 12.8% | 0 of 90 | 47 |
| Oct to Dec 2025 | 3.06 | 0.71 | 3.16 | 2.80 | 2.8% | 0 of 92 | 43 |
| Jul to Sep 2025 | 3.46 | 0.96 | 3.61 | 3.07 | 2.6% | 0 of 92 | 38 |
| Apr to Jun 2025 | 3.61 | 0.83 | 3.75 | 3.26 | 11.5% | 0 of 91 | 37 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Tennessee, Jan to Mar 2026 | 3.75 | 0.56 | 3.95 | 3.27 | 4.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Tennessee | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.1 | 14.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 4.7 | 1.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.8 | 3.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.3 | 1.7 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 2.7 | 17.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.0 | 5.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.3 | 16.9 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 33.0 | 22.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.5 | 11.2 | 12.0 |
Owners and operators
Legal business name: THE WATERS OF SPRINGFIELD, LLC. CMS links this home to Infinity Healthcare Consulting, a group of 70 nursing homes averaging 2.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| A&f Realty LLC | 5% or greater direct ownership interest | Organization | 20% | 08/01/2016 |
| Welsh, Benton | W-2 managing employee | Individual | 08/05/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on February 23, 2026: "Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on July 25, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on May 20, 2025: "Honor the resident's right to organize and participate in resident/family groups in the facility."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on May 20, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.59 hours per resident per day, below the Tennessee average of 3.31.
- How long has the current administrator been here?CMS counts 3 administrators who left in the period it measured.
Other nursing homes nearby
- NHC Healthcare, Springfield Springfield, 0.3 mi · 2 of 5 stars · 14 citations
- Stoneridge Health Care, LLC Goodlettsville, 9.5 mi · 2 of 5 stars · 15 citations
- White House Health Care Inc White House, 10.6 mi · 5 of 5 stars · 7 citations
- Alta Heights Post Acute Goodlettsville, 16.4 mi · 4 of 5 stars · 19 citations
- Whites Creek Wellness and Rehabilitation Center Whites Creek, 18.9 mi · 3 of 5 stars · 18 citations
- Riverview Post Acute Ashland City, 19.1 mi · 2 of 5 stars · 13 citations
- Creekside Center for Rehabilitation and Healing Madison, 19.2 mi · 4 of 5 stars · 8 citations
- NHC Healthcare, Hendersonville Hendersonville, 19.2 mi · 3 of 5 stars · 16 citations
Tennessee contacts for a concern about a nursing home
These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Tennessee Health Facilities Commission, Division of Licensure and Regulation, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Tennessee Long-Term Care Ombudsman, Department of Disability and Aging, 877-236-0013. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is The Waters of Springfield LLC's Medicare star rating?
- CMS rates The Waters of Springfield LLC 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Waters of Springfield LLC get at its last inspection?
- 4 health deficiencies at the standard inspection on May 20, 2025. The Tennessee average is 4.4.
- Has The Waters of Springfield LLC been fined?
- Yes. CMS lists 2 fines totaling $26,407 in the last three years.
- Does The Waters of Springfield LLC accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Waters of Springfield LLC?
- CMS lists 2 owners and managers, and links the home to Infinity Healthcare Consulting. Legal business name: THE WATERS OF SPRINGFIELD, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.