Home / South Carolina / York
White Oak Manor - York
111 South Congress Street, York, SC 29745 · York County · (803) 684-0035
109 certified beds, about 96 residents a day · For profit - Corporation · Medicare and Medicaid since 1972
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 425089 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 2, 2026, inspectors cited 4 health deficiencies (the South Carolina average is 3.7, the national average 9.2).
Of 7 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.79 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.35 of those hours.
35.9% of nursing staff left within the year CMS measured (South Carolina average 45.9%).
CMS links it to National Healthcare Corporation, an affiliated group of 71 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
310/23
005/25
407/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
3D
2E
1F
Potential for minimal harm
0A
0B
0C
July 2, 2026Standard inspection, Complaint inspection · 4 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, observation, interview, staff interview, and review of facility policy, the facility failed to provide supervision consistent with the assessed needs of one of one resident reviewed for accidents (Resident (R) 111). Specifically, the facility failed to supervise R111 by leaving her unattended in the dayroom. This failure resulted in an unwitnessed fall and a right distal humerus fracture requiring emergency department evaluation and immobilization.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and policy review, the facility failed to store, prepare and serve food under accepted sanitary conditions due to failure to separate dented cans from the for-use supply and failure to remove expired items from the food supply. The deficient practice had the potential to affect the 92 of 97 residents receiving oral diets.
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, interview, record review, and review of the facility policy titled, the facility failed to ensure one of one resident reviewed for unnecessary physical restraints (Resident (R) 12) was free from an unnecessary physical restraint. The resident's individualized Broda chair was switched out with a replacement Broda chair that prevented R12 from independently propelling herself and from using her customary method of locomotion. The facility failed to complete an individualized seating assessment following the equipment change, and continued use of the replacement chair for approximately one week despite R12's inability to independently propel herself. This failure restricted R12's freedom of movement and had the potential to result in avoidable decline in mobility, positioning, comfort, and psychosocial well-being.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to revise the Comprehensive Care Plan for one of one resident reviewed for Comprehensive Care Plans (Resident (R) 12). Specifically, after replacing R12's individualized Broda chair with a replacement chair that no longer allowed the resident to independently propel herself using her customary method of locomotion, the facility failed to assess and revise the resident's Comprehensive Care Plan to address the resident's change in functional mobility, positioning needs, and use of the replacement Broda chair. This failure had the potential to result in care that did not reflect R12's current needs and functional abilities.
May 1, 2025Standard inspection · 0 citations
October 6, 2023Standard inspection · 3 citations
- E Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview the facility failed to ensure Center for Medicare/Medicaid Services (CMS)-10055 Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage (SNFABN) was completed correctly by the responsible parties for Resident #198 and Resident #52. This affected two (2) of three (3) residents reviewed for notification of changes in Medicare Part A coverage.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure food and prepared and distributed under sanitary conditions. The failure to ensure the ceiling and pipes above the steam table, used for holding foods and plating foods served during meals had smooth and impervious surfaces increased the risk for contamination of food items held or assembled for residents receiving meals serviced by the kitchen.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that food received was prepared in a form designed to meet individual needs. Failure to ensure the mechanical soft diets were served foods identified on the menu increased the risk a resident could choking or could not eat the foods served for five (5) of 19 sampled residents (#1, #5, #14, #68, #80) who had orders for the altered texture diet.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.79 | 3.84 | 3.86 |
| Registered nurses | 0.35 | 0.63 | 0.69 |
| All nursing staff on weekends | 3.49 | 3.33 | 3.42 |
| Nurse aides | 2.25 | ||
| Licensed practical nurses | 1.19 | ||
| Nursing staff turnover (share who left in a year) | 35.9% | 45.9% | 45.8% |
| Registered nurse turnover | 27.3% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.28 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.92 on weekdays and 3.49 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.78 in April to June 2025 to 3.79 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.79 | 0.35 | 3.92 | 3.49 | 0.0% | 0 of 90 | 96 |
| Oct to Dec 2025 | 3.92 | 0.37 | 4.08 | 3.50 | 0.0% | 0 of 92 | 93 |
| Jul to Sep 2025 | 4.10 | 0.45 | 4.30 | 3.56 | 0.0% | 0 of 92 | 94 |
| Apr to Jun 2025 | 3.78 | 0.36 | 3.95 | 3.37 | 0.0% | 0 of 91 | 93 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Carolina, Jan to Mar 2026 | 3.62 | 0.53 | 3.81 | 3.13 | 7.2% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 32.4 | 11.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.6 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.5 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 33.0 | 12.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.1 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 7.8 | 15.3 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.9 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 2.6 | 13.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.8 | 1.8 |
Owners and operators
Legal business name: NHC HEALTHCARE/YORK LLC. CMS links this home to National Healthcare Corporation, a group of 71 nursing homes averaging 4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| NHC-Op LP | Direct ownership interest | Organization | 08/01/2024 | |
| Blackrock Inc | Indirect ownership interest | Organization | 08/01/2024 | |
| Dimensional Fund Advisors LP | Indirect ownership interest | Organization | 08/01/2024 | |
| Morgan Stanley | Indirect ownership interest | Organization | 08/01/2024 | |
| Morgan Stanley Institutional Advisors LLC | Indirect ownership interest | Organization | 11/08/2024 | |
| National Health Corporation | Indirect ownership interest | Organization | 08/01/2024 | |
| National Healthcare Corporation | Indirect ownership interest | Organization | 08/01/2024 | |
| Vanguard Group Inc | Indirect ownership interest | Organization | 08/01/2024 | |
| Laroche, Richard | Indirect ownership interest | Individual | 01/13/1998 | |
| Adams, Robert | Managing control - governing body | Individual | 01/13/1998 | |
| Chittenden, Tamara | Managing control - governing body | Individual | 01/09/1972 | |
| Flatt, Stephen | Managing control - governing body | Individual | 06/21/2005 | |
| Forsey, Gregory | Managing control - governing body | Individual | 01/01/2017 | |
| Parker, Sarah | Managing control - governing body | Individual | 08/01/2024 | |
| Piercey, Lisa | Managing control - governing body | Individual | 11/06/2025 | |
| Trail, Sandra | Managing control - governing body | Individual | 02/01/2022 | |
| Ussery, Robert | Managing control - governing body | Individual | 01/01/2017 | |
| Dodson, Vicki | Corporate officer | Individual | 06/01/2019 | |
| Ussery, Robert | Corporate officer | Individual | 01/01/2017 | |
| Healthpro Heritage LLC | Operational/managerial control | Organization | 04/24/2017 | |
| National Healthcare Corporation | Operational/managerial control | Organization | 08/01/2024 | |
| Boyd, Alesia | Operational/managerial control | Individual | 08/01/2024 | |
| Chittenden, Tamara | Operational/managerial control | Individual | 08/01/2024 | |
| Dodson, Vicki | Operational/managerial control | Individual | 08/01/2024 | |
| Flatt, Stephen | Operational/managerial control | Individual | 08/01/2024 | |
| Forsey, Gregory | Operational/managerial control | Individual | 01/17/1967 | |
| Kidd, Brian | Operational/managerial control | Individual | 08/01/2024 | |
| Parker, Sarah | Operational/managerial control | Individual | 08/01/2024 | |
| Ussery, Robert | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 02/07/2026 | |
| 360 Medical Staffing LLC | Adp of the SNF | Organization | 12/02/2024 | |
| Blackrock Inc | Adp of the SNF | Organization | 08/01/2024 | |
| Change Healthcare Technologies LLC | Adp of the SNF | Organization | 08/01/2024 | |
| Morgan Stanley | Adp of the SNF | Organization | 08/01/2024 | |
| National Health Corporation | Adp of the SNF | Organization | 08/01/2024 | |
| National Healthcare Corporation | Adp of the SNF | Organization | 08/01/2024 | |
| NHC-Op LP | Adp of the SNF | Organization | 08/01/2024 | |
| NHC/Delaware Inc | Adp of the SNF | Organization | 01/12/2026 | |
| Vanguard Group Inc | Adp of the SNF | Organization | 08/01/2024 | |
| Boyd, Alesia | Adp of the SNF | Individual | 08/01/2024 | |
| Chittenden, Tamara | Adp of the SNF | Individual | 10/29/2025 | |
| Dodson, Vicki | Adp of the SNF | Individual | 08/01/2024 | |
| Kidd, Brian | Adp of the SNF | Individual | 08/01/2024 | |
| Ludlow, Mary | Adp of the SNF | Individual | 08/01/2024 | |
| Parker, Sarah | Adp of the SNF | Individual | 08/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on July 2, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on July 2, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on July 2, 2026: "Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on July 2, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
Other nursing homes nearby
- Willow Brooke Court at Park Pointe Village Rock Hill, 8.6 mi · 5 of 5 stars · 2 citations
- Pruitthealth- Rock Hill Rock Hill, 11.1 mi · 1 of 5 stars · 22 citations
- White Oak Manor - Rock Hill Rock Hill, 11.1 mi · 3 of 5 stars · 9 citations
- Rock Hill Post Acute Care Center Rock Hill, 11.9 mi · 5 of 5 stars · 7 citations
- Magnolia Manor - Rock Hill Rock Hill, 12 mi · 2 of 5 stars · 18 citations
- Westminster Health & Rehab Center Rock Hill, 12.5 mi · 3 of 5 stars · 11 citations
- The Lodge at Wellmore- Tega Cay Fort Mill, 14.8 mi · 5 of 5 stars · 7 citations
- Peak Resources- Shelby Grover, 16.5 mi · 2 of 5 stars · 10 citations
South Carolina contacts for a concern about a nursing home
These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Carolina Department of Public Health, Healthcare Quality, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Carolina Long Term Care Ombudsman Program, Department on Aging, 1-800-868-9095. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: SC Survey and Certification Public CMS-2567 Search, where South Carolina publishes its own records on licensed homes.
Common questions
- What is White Oak Manor - York's Medicare star rating?
- CMS rates White Oak Manor - York 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did White Oak Manor - York get at its last inspection?
- 4 health deficiencies at the standard inspection on July 2, 2026. The South Carolina average is 3.7.
- Has White Oak Manor - York been fined?
- CMS lists no fines in the last three years.
- Does White Oak Manor - York accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns White Oak Manor - York?
- CMS lists 44 owners and managers, and links the home to National Healthcare Corporation. Legal business name: NHC HEALTHCARE/YORK LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.