Home / South Carolina / Rock Hill
White Oak Manor - Rock Hill
1915 Ebenezer Road, Rock Hill, SC 29732 · York County · (803) 366-8155
136 certified beds, about 135 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1972
CMS Care Compare ratings, data as of September 1, 2026 · CCN 425088 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 14, 2026, inspectors cited 0 health deficiencies (the South Carolina average is 3.7, the national average 9.2).
Of 9 health citations since September 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.84 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.45 of those hours.
36.4% of nursing staff left within the year CMS measured (South Carolina average 45.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
May 14, 2026Standard inspection · 0 citations
March 13, 2025Standard inspection · 3 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview, observation, record review, and review of the Resident Assessment Instrument (RAI) manual, the facility failed to ensure the accuracy of the Minimum Data Set (MDS) assessment for 3 residents in a total sample of 35 residents (Resident (R)52, R73, and R131) whose assessments were reviewed. The facility failed to accurately assess R52's cognitive patterns and mood, R73's use of an indwelling urinary catheter, and R131's fall history. These failures placed the residents at risk of having unmet care needs and services.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review, interview, and facility policy review, the facility failed to provide resident care as ordered by the physician for 1 (Resident (R)20) of the 4 residents observed during medication pass. The failure to have a physician's order increased the risk of residents receiving unnecessary or inappropriate care.
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to serve an alternate food for a dessert that contained eggs and served cheese at a meal to a resident with known allergies to eggs and milk for 1 of 2 residents (Resident (R)180) reviewed for food allergies out of 35 sampled residents. This failure had the potential to cause health and/or nutritional complications for this resident.
December 12, 2023Standard inspection · 5 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, interviews and review of facility policy, the facility failed to ensure proper storage and labeling of foods in 1 of 1 main kitchen.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, and review of the facility policy, the facility failed to follow proper infection control standards to (1.) prevent or decrease the spread of infections when passing out meal trays. Additionally, the facility failed to (2.) properly sanitize laundry carts and laundry machines. This failure had the potential to effect all residents in the facility.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, interviews, record review, and review of facility documentation, the facility failed to provide catheter care by means to prevent and/or decrease the spread of infections, for 1 of 4 residents reviewed for catheter care.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on review of facility policy, record review, and interviews, the facility failed to maintain ongoing communication and collaboration with the dialysis center for 1 of 1 resident reviewed for dialysis. This failure had the potential to affect the care Resident (R)96 received before, during and after dialysis treatment.
- D Provide routine and 24-hour emergency dental care for each resident.
Inspectors wroteBased on interview and record review, the facility failed to provide dental services for routine maintenance of dentures to prevent loss, for 1 of 1 resident reviewed for dental services, Resident (R)119.
September 14, 2023Complaint inspection · 1 citation
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview, record review, and review of facility policy, the facility failed to ensure adequate supervision to Resident (R)5 in order to prevent a successful elopement from the facility. Specifically, R5 successfully eloped from the facility and was found in the parking lot of the facility on 09/11/23 at approximately 9:00 PM. On 09/13/23 at 3:30 PM, the State Agency (SA) determined that the facility's non-compliance with one or more federal health, safety, and/or quality regulations has caused or was likely to cause serious injury, serious harm, serious impairment, or death. On 09/13/23 at 4:33 PM the Administrator was notified that the failure to adequately supervise Resident (R)5 to prevent a successful elopement from the facility on 09/11/23 at approximately 9:00 PM constituted Immediate Jeopardy (IJ) at F689. [...]
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.84 | 3.84 | 3.86 |
| Registered nurses | 0.45 | 0.63 | 0.69 |
| All nursing staff on weekends | 3.33 | 3.33 | 3.42 |
| Nurse aides | 2.17 | ||
| Licensed practical nurses | 1.22 | ||
| Nursing staff turnover (share who left in a year) | 36.4% | 45.9% | 45.8% |
| Registered nurse turnover | 29.4% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.48 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.05 on weekdays and 3.33 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.09 in April to June 2025 to 3.84 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.84 | 0.45 | 4.05 | 3.33 | 0.0% | 0 of 90 | 135 |
| Oct to Dec 2025 | 3.84 | 0.44 | 4.04 | 3.34 | 0.0% | 0 of 92 | 135 |
| Jul to Sep 2025 | 3.79 | 0.53 | 3.97 | 3.34 | 0.0% | 0 of 92 | 134 |
| Apr to Jun 2025 | 4.09 | 0.51 | 4.29 | 3.60 | 0.0% | 0 of 91 | 129 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Carolina, Jan to Mar 2026 | 3.62 | 0.53 | 3.81 | 3.13 | 7.2% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.7 | 11.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.2 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.1 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.2 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.1 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.6 | 12.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.3 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.0 | 15.3 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.0 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.5 | 13.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.8 | 1.8 |
Owners and operators
Legal business name: Legal Business Name Not Available.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Ownership data not available |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on March 13, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on March 13, 2025: "Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on March 13, 2025: "Ensure each resident receives an accurate assessment."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on December 12, 2023: "Provide and implement an infection prevention and control program."
Other nursing homes nearby
- Pruitthealth- Rock Hill Rock Hill, 0.5 mi · 1 of 5 stars · 22 citations
- Rock Hill Post Acute Care Center Rock Hill, 1.1 mi · 5 of 5 stars · 7 citations
- Magnolia Manor - Rock Hill Rock Hill, 1.3 mi · 2 of 5 stars · 18 citations
- Westminster Health & Rehab Center Rock Hill, 1.4 mi · 3 of 5 stars · 11 citations
- Willow Brooke Court at Park Pointe Village Rock Hill, 2.8 mi · 5 of 5 stars · 2 citations
- The Lodge at Wellmore- Tega Cay Fort Mill, 6.9 mi · 5 of 5 stars · 7 citations
- White Oak Manor - York York, 11.1 mi · 3 of 5 stars · 7 citations
- Pineville Rehabilitation and Living Center Pineville, 11.8 mi · 3 of 5 stars · 36 citations
South Carolina contacts for a concern about a nursing home
These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Carolina Department of Public Health, Healthcare Quality, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Carolina Long Term Care Ombudsman Program, Department on Aging, 1-800-868-9095. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: SC Survey and Certification Public CMS-2567 Search, where South Carolina publishes its own records on licensed homes.
Common questions
- What is White Oak Manor - Rock Hill's Medicare star rating?
- CMS rates White Oak Manor - Rock Hill 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did White Oak Manor - Rock Hill get at its last inspection?
- 0 health deficiencies at the standard inspection on May 14, 2026. The South Carolina average is 3.7.
- Has White Oak Manor - Rock Hill been fined?
- CMS lists no fines in the last three years.
- Does White Oak Manor - Rock Hill accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns White Oak Manor - Rock Hill?
- CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.