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White Pine Care Center

1500 Avenue G, Ely, NV 89301 · White Pine County · (775) 289-8801

97 certified beds, about 33 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1976

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
3 of 5
Staffing
1 of 5
CMS note: This facility did not submit staffing data.
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 295029 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 7, 2025, inspectors cited 7 health deficiencies (the Nevada average is 9.7, the national average 9.2).

Of 38 health citations since March 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists no fines against this home in the last three years.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 38 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
29D
5E
2F
Potential for minimal harm
0A
0B
1C
May 7, 2025Standard inspection, Complaint inspection · 7 citations
  1. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on observation, interview, record review and document review, the facility failed to ensure comprehensive care plans were created for 1) contractures and its management for 2 of 12 sampled residents (Resident 9 and 10) and 2) use of psychotropic medications with its corresponding indications and diagnoses for 5 of 12 sampled residents (Resident 9, 20, 36, 37 and 38). The deficient practice had potential for residents not to have care that is person centered pertaining to their diagnoses, medications, monitoring and care needs.
  2. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on interview, record review and document review the facility failed to ensure consent for psychotropic medications were obtained for psychotropic medications for 2 of 12 sampled Residents (Resident 37 and 38). The deficient practice had the potential for resident or resident representatives to be informed of the purpose and the possible side effects of medication affecting brain functions.
  3. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on interview, record review and document review the facility failed to ensure 1) monitoring of psychotropic medications were documented in the medical record for 2 of 12 sampled Residents (Resident 9 and 20), and 2) psychotropic side effect monitoring orders were obtained for 3 of 12 sampled Residents (Resident 36, 37, and 38). The deficient practice had a potential for residents not to be monitored for early signs of side effects caused by psychoactive medications.
  4. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on interview, record review and document review, the facility failed to ensure timely reporting to the State Agency of an incident of abuse for 1 of 12 sampled Resident (Resident 30). The deficient practice had potential for an untimely review by the SA of the investigative process completed by the facility to ensure corrective actions were taken.
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on observation, interview, record review and document review, the facility failed to ensure 1) a neurological check after a head injury was completed for 1 of 12 sampled Residents (Resident 14). The deficient practice had potential for a resident not to be monitored for latent effects of a head injury and 2) splinting orders were obtained for 1 of 12 sampled Resident (Resident 9). The deficient practice had potential for not receiving continuity of care with prevention of contractures.
  6. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on observation, interview, record review and document review, the facility failed to ensure a resident was assessed and interventions were implemented for upper extremity contractures for 1 of 12 sampled Residents (Resident 10). The deficient had potential for a resident not to maintain mobility and prevent the progression of contractures.
  7. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2025
    Inspectors wroteBased on observation, interviews, record review and document review, the facility failed to ensure Oxygen (O2) saturations (a measure of how much oxygen a person's blood is carrying, expressed as a percentage) were obtained as ordered for the titration of O2 for 2 of 12 sampled residents (Resident 4 and 36). The deficient practice had potential for a resident to receive more O2 than what the body requires. Resident 4 (R4) R4 was admitted on [DATE], with diagnoses including chronic kidney disease and hypertension. On 05/04/2025 at 3:45 PM, R4 was observed sitting by the bedside with an oxygen cannula. The resident's concentrator (a medical device that separates oxygen from air, providing a higher concentration of oxygen to individuals who need supplemental oxygen therapy) was set to deliver 4 liters of Oxygen. R4 shrugged shoulders when asked who adjusts the level of the Oxygen machine. [...]
April 19, 2024Standard inspection · 14 citations
  1. F
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    F947 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to ensure 12-hour annual in-service training, as required for five of five Certified Nurse Aides (CNAs) (CNA4, CNA6, CNA5, CNA3, and CNA2) reviewed for training requirements. This failure placed the residents at risk of lacking the required knowledge and competency to perform their duties.
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on interview, record review, and review of the RAI (Resident Assessment Instrument) manual, the facility failed to ensure the accuracy of the Minimum Data Set (MDS) assessment for 1 of 17 sampled residents (Resident (R) 5). The facility failed to accurately assess a fall with injury and this failure placed R5 at risk of having unmet care needs and a diminished quality of life.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on observations, interviews, record review, review of the Resident Assessment Instrument (RAI) Manual, and facility policy review, the facility failed to ensure that 1 of 17 sampled residents (Resident (R) 10) had a comprehensive care plan developed that addressed communication needs and failed to ensure 2 of 17 sampled residents (R19 and R28) had a comprehensive care plan developed that addressed nutrition. The deficient practices placed the residents at risk for not receiving appropriate patient centered care.
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on observations, interviews, record review, and review of the Resident Assessment Instrument (RAI) Manual, the facility failed to ensure one resident (Resident (R) 13) reviewed for range of motion (ROM) and nutrition, had the care plans revised, and one resident (R5) reviewed for falls, had the care plan revised out of 17 sampled residents. The deficient practices placed the residents at risk for not receiving the care based upon their needs.
  5. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to assist with a communication deficit for one of one resident (Resident (R) 10), reviewed for communication out of 17 sampled residents.
  6. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to provide an ongoing program of activities designed to support the physical, mental, and psychosocial well-being for 1 of 17 sampled residents (Resident (R) 13). This failure had the potential to negatively impact R13's quality of life.
  7. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to provide treatment to maintain or prevent further decrease in range of motion for 1 of 2 residents (Resident (R) 10) reviewed for range of motion out of 17 sampled residents. The deficient practice placed the resident at risk for developing decreased motion or contractures.
  8. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure an investigation was performed and a root cause analysis was established for 1 of 1 residents (Resident (R) 5) reviewed for falls out of 17 sampled residents. This failure placed the resident at risk for unmet care needs and a diminished quality of life.
  9. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2024
    Inspectors wroteBased on observations, interview, record review, and facility policy review, the facility failed to provide interventions and meal assistance to address significant weight loss for one resident (Resident (R) 13) and ensure consistent weighing methods for one resident (R16) of the eight residents reviewed for nutritional status out of 17 sampled residents. This deficient practice placed the residents at risk for new or continued weight loss potentially impacting the resident's quality of life.
  10. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    F742 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on interview, record review, and review of facility policy, the facility failed to provide appropriate person-centered and individualized treatment and services for one of two residents (Resident (R) 19) reviewed for behavioral healthcare needs of 17 sampled residents. This failure placed the resident at risk for increased distress and a diminished quality of life.
  11. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure the licensed consultant pharmacist performed a monthly medication regimen review for December 2023, for two of five residents (Residents (R) 16 and R18) reviewed for unnecessary medications of 17 sampled residents. This failure placed the residents at risk of the physician and nursing staff not being aware of irregularities.
  12. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on interview, record review and review of the facility policy, the facility failed to ensure that indications and signs and symptoms for use of antibiotic medications were documented for 1 of 17 sampled residents (Resident (R) 2) resulting in the potential for adverse side effects from unnecessary medications.
  13. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteResident 2 (R2) R2's admission Record revealed R2 was admitted to the facility on [DATE] with diagnoses which included neuromuscular dysfunction of the bladder, chronic respiratory failure, and hypertension. R2's quarterly MDS revealed R2 had a BIMS score of 15 out of 15 which indicated R2 was cognitively intact. A Progress Note dated 02/28/24, revealed R2 went to the Emergency Department (ED) on 02/28/24 for acute kidney failure, based on elevated blood work. Upon return to the facility R2 had an indwelling urinary catheter and had been diagnosed with a urinary tract infection (UTI), and started on an antibiotic. R2's EMR revealed no order for the urinary catheter. On 04/16/24 at 3:00 PM, R2 stated had the catheter for a while, but was unable to state when it was put in. [...]
  14. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 9, 2024
    Inspectors wroteBased on observation, interview, record review, and review of facility policy, the facility failed to ensure hand hygiene and glove changes were performed for one of one resident (Resident (R) 3) reviewed for pressure ulcers of 17 sampled residents. This failure placed the resident at risk of infection.
March 9, 2023Standard inspection · 17 citations
  1. J
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on interviews, record reviews, and facility policy review, the facility failed to timely assess and monitor 1) a resident for changes of condition following a fall and failed to revise a care plan to prevent further falls (Resident (R) 31) and 2) failed to monitor a resident during the use of anticoagulant medication (and R29) for 2 of 15 sampled residents.
  2. F
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on record review and staff interviews, the facility failed to provide Registered Nurse (RN) coverage for 8 hours within a 24-hour period on 10/29/22, 11/05/22, and 11/12/22. The facility census was 30.
  3. E
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wrote3. Review of R232's face sheet revealed an admission date of 03/03/23. Review of R232's Diagnosis list revealed diagnoses that included Chronic Obstructive Pulmonary Disease (COPD). Review of R32's Care Plan revealed no care plan for the use of supplemental oxygen. R32's Physician's Orders revealed no orders for the supplemental oxygen to include the rate and how often oxygen was to be used by R232. Review of the baseline care plan dated 03/03/23 for R232 indicated b. Physician orders/medications: (include catheter or any DME equipment) see Medication Administration Record/ Treatment Administration Record (MAR/TAR). Review of the MAR/TAR revealed no orders for the rate of oxygen needed for R232. On 03/09/23 at 2:59 PM, the DON confirmed the baseline care plan was not completed by staff to include R232's oxygen. [...]
  4. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wrote3. Review of R26's electronic medical records (EMR) revealed the resident was admitted with diagnoses that included congestive heart failure (CHF), chronic obstructive pulmonary disease, and acute respiratory failure with hypoxia. Review of the MDS with an ARD of 02/10/23 revealed a BIMS score of 14 out of 15 indicating R26's cognition was intact. The MDS indicated the resident was receiving oxygen therapy. Review of the resident's Physician Orders revealed R26 was on continuous oxygen (O2) at two liters (l) per nasal cannula (NC). The resident was also to have oxygen saturation (SPO2) (measurement of how much oxygen level in the blood) every shift. A review of the Vitals summary record located in the Weights/Vitals tab revealed from August 2022 to March 2023 the facility failed to obtain the SPO2 readings according to the physician's orders, 39 times. [...]
  5. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on observations, interview, record review, and review of facility policy, the facility failed to ensure: 1. the correct standard and transmission-based precautions were implemented and followed to prevent spread of infections for one of one resident (Resident (R)232) on isolation precautions, and 2. staff perform proper hand hygiene during meal service for three residents (R11, R18, and R24). The facility failure to adhere to correct isolation procedure and perform proper hand hygiene has the potential to result in the spread of infectious diseases throughout the facility.
  6. E
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on record review, interviews, and review of facility policy, the facility failed to develop an effective antibiotic stewardship program which includes the Infection Control Preventionist, Pharmacy Consultant, and Medical Director.
  7. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on record review and staff interviews, the facility failed to provide the Centers for Medicare and Medicaid Services (CMS) form 10055 to inform the responsible party for one of three residents (Resident(R) 31) reviewed for beneficiary notices out of a total sample of 15 residents that services were no longer covered by Medicare
  8. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2023
    Inspectors wroteBased on record review, interview and document review, the facility failed to ensure it thoroughly investigated an allegation of neglect and failed to ensure it reported its final findings to the state agency for 1 of 11 residents (Resident #6).
  9. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on record review, observation, interview, and policy review, the facility failed to ensure the comprehensive Minimum Data Set (MDS) assessment for dentition was accurately coded for one of 18 sampled residents (Resident (R) 4). The facility's failure to accurately assess relevant care areas about the resident's status, needs, strengths, and areas of decline had the potential to not plan for and provide necessary care.
  10. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on record review, interview, observation, and policy review, the facility failed to develop a comprehensive care plan for use of anticoagulant and antidepressant medications for one of six sampled residents (Resident (R) 17) reviewed for unnecessary medication and failed to implement interventions for two of five sampled residents (R4 and R29) reviewed for nutrition in a total sample of 18 residents. The facility's failure to develop comprehensive care plan to address the resident's medications and failure to implement interventions for nutrition had the potential to result in necessary care not being provided.
  11. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to revise the care plan to include physician orders to receive oxygenation saturation (SPO2) (measurement of how much oxygen is in the blood) readings every shift for one resident (Resident (R) 26) out of a sample of 15 residents.
  12. D
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    F661 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure a written discharge summary form was completed for one of two residents (Resident (R) 30) reviewed for discharge planning out of a total sample of 15 residents.
  13. D
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2023
    Inspectors wroteBased on record review, interview and document review, the facility failed to ensure 1 of 11 residents (Resident #6) received cardiopulmonary resuscitation (CPR) and activation of emergency medical services when needed.
  14. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure monitoring for an anticoagulant medication (medication that can cause increased risk for bleeding) was conducted for one of six sampled residents (Resident (R) 17) reviewed for unnecessary medication in a total sample of six residents. This failure had the potential to negatively impact the residents' quality of life.
  15. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on record review, interview, and policy review, the facility failed to ensure monitoring for an antidepressant medication was conducted for one (Resident (R) 17) and failed to have a stop date for a psychotropic PRN (as needed) medication for one resident (Resident (R) 31) out of six sampled residents reviewed for unnecessary medications out of a total sample of 15 residents.
  16. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on interviews, record review, and facility policy review, the facility failed to hold the administration of Clonidine (a medication used to lower blood pressure) prescribed by the physician to treat dementia related behaviors in light of low blood pressures and falls in one resident (Resident (R) 31) out of a total of 15 sampled residents. This failure increased the risk of R31 to have additional low blood pressure readings and increased falls.
  17. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) May 17, 2023
    Inspectors wroteBased on review of the daily nurse staffing forms and staff interviews, the facility failed to accurately report care hours provided by licensed and unlicensed personnel on daily posted nurse staffing forms dated 10/01/22 through 02/28/23. This failure increased the potential that residents and visitors would not know whether scheduled and/or actual staffing was sufficient.

Fire safety inspections

26 fire safety citations on file: 7 on May 7, 2025, 8 on April 19, 2024, 11 on March 9, 2023.

Every fire safety citation26 citations
  1. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · May 7, 2025 · Corrected (the home has a date of correction)
  2. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 7, 2025 · Corrected (the home has a date of correction)
  3. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 7, 2025 · Corrected (the home has a date of correction)
  4. D
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · May 7, 2025 · Corrected (the home has a date of correction)
  5. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 7, 2025 · Corrected (the home has a date of correction)
  6. D
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · May 7, 2025 · Corrected (the home has a date of correction)
  7. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · May 7, 2025 · Corrected (the home has a date of correction)
  8. F
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · April 19, 2024 · Corrected (the home has a date of correction)
  9. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 19, 2024 · Corrected (the home has a date of correction)
  10. E
    Provide a written emergency evacuation plan.
    K 711 · April 19, 2024 · Corrected (the home has a date of correction)
  11. E
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · April 19, 2024 · Corrected (the home has a date of correction)
  12. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 19, 2024 · Corrected (the home has a date of correction)
  13. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · April 19, 2024 · Corrected (the home has a date of correction)
  14. D
    Ensure proper usage of power strips and extension cords.
    K 920 · April 19, 2024 · Corrected (the home has a date of correction)
  15. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · April 19, 2024 · Corrected (the home has a date of correction)
  16. E
    Establish policies and procedures including evacuation.
    E 20 · March 9, 2023 · Corrected (the home has a date of correction)
  17. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 9, 2023 · Corrected (the home has a date of correction)
  18. E
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · March 9, 2023 · Corrected (the home has a date of correction)
  19. E
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · March 9, 2023 · Corrected (the home has a date of correction)
  20. D
    Address subsistence needs for staff and patients.
    E 15 · March 9, 2023 · Corrected (the home has a date of correction)
  21. D
    Develop a communication plan.
    E 29 · March 9, 2023 · Corrected (the home has a date of correction)
  22. D
    Establish emergency prep training and testing.
    E 36 · March 9, 2023 · Corrected (the home has a date of correction)
  23. D
    Conduct testing and exercise requirements.
    E 39 · March 9, 2023 · Corrected (the home has a date of correction)
  24. D
    Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    K 232 · March 9, 2023 · Corrected (the home has a date of correction)
  25. D
    Provide properly protected cooking facilities.
    K 324 · March 9, 2023 · Corrected (the home has a date of correction)
  26. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · March 9, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNevadaUnited States
All nursing staff (RN, LPN and aides)not reported4.343.86
Registered nursesnot reported1.120.69
All nursing staff on weekendsnot reported3.863.42
Nurse aidesnot reported
Licensed practical nursesnot reported
Nursing staff turnover (share who left in a year)not reported45.1%45.8%
Registered nurse turnovernot reported43.4%42.9%
Administrators who leftnot reported

CMS note on this home's staffing data: This facility did not submit staffing data.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In October to December 2025, nursing staff hours per resident were 2.90 on weekdays and 2.51 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.86 in April to June 2025 to 2.79 in October to December 2025.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Oct to Dec 20252.790.392.902.51 5.9%0 of 9242
Jul to Sep 20253.240.453.542.50 5.6%0 of 9239
Apr to Jun 20252.860.453.082.31 0.0%0 of 9139
United States, Oct to Dec 20253.760.623.933.345.3%0.5% of days
Nevada, Oct to Dec 20253.900.834.063.492.9%0.9% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Nevada

JobMedianMiddle halfEmployed
Nevada, all employers
CNAs (nursing assistants)$21.87$18.80 to $23.078,100
LPNs and LVNs$36.62$31.70 to $38.263,350
Registered nurses$49.84$41.76 to $57.8227,070
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNevadaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
31.512.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.61.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.41.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.42.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.81.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
43.313.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
0.05.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
15.717.115.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
7.723.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
15.29.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.81.91.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.21.41.8

Owners and operators

Legal business name: EVERGREEN AT ELY LLC.

NameRoleTypeShareSince
Whitepinecare5% or greater direct ownership interestOrganization100%08/06/2021
Jose, Josekutty5% or greater indirect ownership interestIndividual100%08/06/2021
Thayer, InezW-2 managing employeeIndividual06/02/2023
Jose, JosekuttyCorporate directorIndividual08/06/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on May 7, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 10 problems in this area, most recently on May 7, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on April 19, 2024: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on May 7, 2025: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."

Common questions

What is White Pine Care Center's Medicare star rating?
CMS rates White Pine Care Center 2 out of 5 stars overall, with 3 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did White Pine Care Center get at its last inspection?
7 health deficiencies at the standard inspection on May 7, 2025. The Nevada average is 9.7.
Has White Pine Care Center been fined?
CMS lists no fines in the last three years.
Does White Pine Care Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns White Pine Care Center?
CMS lists 4 owners and managers. Legal business name: EVERGREEN AT ELY LLC.

Sources

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