Willows of Greensburg
410 Park Rd, Greensburg, IN 47240 · Decatur County · (812) 663-7543
100 certified beds, about 71 residents a day · Government - City/county · Medicare and Medicaid since 1983
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155210 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 20, 2026, inspectors cited 7 health deficiencies (the Indiana average is 7.2, the national average 9.2).
None of its 30 health citations since February 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.18 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.46 of those hours.
53.2% of nursing staff left within the year CMS measured (Indiana average 45.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
102/24
305/24
411/24
212/24
1004/25
107/25
208/25
705/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
27D
2E
0F
Potential for minimal harm
0A
0B
1C
May 20, 2026Standard inspection · 7 citations
- E Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure an effective pest control program was maintained and the kitchen was free of mouse droppings. This deficient practice had the potential to affect 71 of 71 residents residing in the facility.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record and interview, the facility failed to follow the physician's hold parameters for a cardiac medication for 1 of 19 residents reviewed for quality of care. (Resident 63)
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure wound treatments were completed as ordered for 2 of 3 residents reviewed for pressure ulcers. (Residents 54 and 63)
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, record review, and interview, the facility failed to follow infection control guidelines related to enhance barrier precautions for 1 of 2 residents reviewed for urinary tract infections. (Resident 25)
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review and interview, the facility failed to obtain weights for 1 of 3 residents reviewed for nutrition. (Resident 7)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to ensure multi use insulin pens had the required labeling for 2 of 3 medication carts reviewed (Long Hall Medication Cart and L Hall Medication Cart).
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to store foods appropriately for 2 of 3 snack refrigerators reviewed. (Memory Care Unit and Station 4)
August 14, 2025Complaint inspection · 2 citations
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on record review and interview, the facility failed to provide appropriate urinary catheter care for 1 of 3 residents reviewed for urinary catheter care. (Resident C)Findings Include:The clinical record for Resident C was reviewed on 8/14/2025 at 11:30 A.M. A Quarterly Minimum Data Set (MDS) assessment, dated 5/22/2025, indicated the resident was severely cognitively impaired. The resident's diagnoses included, but were not limited to, hypertension, atrial fibrillation, End-stage renal disease, and Alzheimer's disease. A Progress Note, dated 8/7/2025 at 8:50 A.M., created by Registered Nurse (RN) 2, indicated the Nurse Practitioner (NP) was made aware of Resident C's increase fatigue. New orders were obtained to anchor a urinary catheter and administer a normal saline bolus of 500 cubic centimeter (cc) over two hours and then decrease to 100cc every hour for 48 hours. [...]
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review, and interview the facility failed to provide an ordered medication for 1 of 3 resident's reviewed. (Resident B)Findings Include: The clinical record for Resident B was reviewed on 8/14/2025 at 11:18 A.M. The record indicated the resident was severely cognitively impaired. The resident's diagnoses included, but were not limited to, non-Alzheimer's dementia, atrial fibrillation, and hypertension. A physician's order, dated 6/22/2025, indicated Resident B was to receive Memantine (a cognition medication) 5 milligram (mg), one tablet twice a day. The order was discontinued on 7/7/25 with a note stating, Meds from home no interchange needed. The resident's medication administration record was reviewed. The resident had not received the prescribed Memantine from 7/8/25 through 7/28/25. [...]
July 23, 2025Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview, the facility failed to document a fall and start neurological assessments in a timely manner for 1 of 3 residents reviewed for quality of care. (Resident C)
April 7, 2025Standard inspection · 10 citations
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wrote5. Resident 22's clinical record was reviewed on 04/02/25 at 2:02 P.M. A Quarterly MDS assessment, dated 01/17/25, indicated the resident was severely cognitively impaired. The resident's diagnoses included, but were not limited to, Parkinson's disease, heart failure, hypertension, anxiety, and dementia. The resident used a wheelchair and required partial to moderate assist from staff for mobility. The resident experienced two or more falls without injury and two or more falls with injury since the last assessment. An Incident Note, dated 01/23/25 at 10:01 A.M., indicated the resident experienced an unwitnessed fall on 01/22/25 at 7:20 A.M. The resident fell from his wheelchair in the dining room. The resident was not injured and denied pain. [...]
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview, the facility failed to document an appropriate advance directive for 1 of 16 residents' advanced directives reviewed. (Resident 260)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview, the facility failed to follow MD orders related to cardiac medication administration order parameters for 1 of 16 residents reviewed for Quality of Care. (Resident 27)
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review and interview, the facility failed to document meal consumption for 1 of 1 residents reviewed for nutrition. (Resident 12)
- D Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on interview and record review, the facility failed to provide the required Registered Nurse (RN) on duty for eight consecutive hours a day for 2 of the 7 days reviewed.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review and interview, the facility failed to transcribed medications on admission for 1 of 16 residents reviewed for pharmacy services. (Resident 3)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to appropriately store medications for 1 of 2 medication rooms reviewed. (Station 4 Medication Room)
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on record review and interview, the facility failed to obtain a urinalysis in a timely manner for 1 of 6 residents reviewed for laboratory services. (Resident 27)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow infection control guidelines related to Peripherally Inserted Central Catheter (PICC) lines and indwelling urinary catheters for 3 of 6 residents reviewed for infection control. (Resident 27, 18, and 1)
- C Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Inspectors wroteBased on observation and interview, the facility failed to ensure State Survey Results were available to view for 3 of 5 days during the survey.
December 19, 2024Complaint inspection · 2 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident received appropriate care and treatment in a timely manner after experiencing an unwitnessed fall for 1 of 3 residents reviewed for falls. (Resident E)
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to document and report forward of a resident's fall to ensure a resident received appropriate care and treatment in a timely manner for 1 of 3 residents reviewed for Resident Records. (Resident E)
November 1, 2024Complaint inspection · 4 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview, the facility failed to ensure an allegation of abuse was reported to the Indiana Department of Health (IDOH) within two hours of the abuse allegation for 1 of 4 residents reviewed for abuse. (Resident F)
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the Minimum Data Set (MDS) assessments were accurately completed for 1 of 4 residents related to behaviors. (Resident F)
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview, record review, and observation, the facility failed to revise a residents behavior plan of care related to interventions for 1 of 4 residents reviewed for care plan revision. (Resident F)
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on interview, observation, and record review, the facility failed to monitor, completely document, and address a residents behaviors related to health services for 1 of 4 residents reviewed. (Resident F)
May 30, 2024Standard inspection · 3 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow manufacturer's guidelines related to insulin pen usage (Residents 35), and failed to follow physician's orders related to hold parameters for a blood pressure medication (Resident 52) for 2 of 7 residents reviewed for quality of care.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide resident education related to urinary catheter care related to risk of placement for 1 of 2 residents reviewed for urinary catheters. (Resident 29)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow infection control guidelines related to indwelling urinary catheters for 1 of 2 residents reviewed for urinary catheters. (Resident 51)
February 2, 2024Complaint inspection · 1 citation
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview, observation, and record review, the facility failed to assure the appropriate resident received prescribed medications for 1 of 4 residents reviewed for pharmacy services. (Resident B)
Fire safety inspections
25 fire safety citations on file: 8 on May 20, 2026, 14 on April 7, 2025, 3 on May 30, 2024.
Every fire safety citation25 citations
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Ensure that testing and maintenance of electrical equipment is performed.
- F Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Provide properly protected cooking facilities.
- E Install corridor and hallway doors that block smoke.
- C Implement emergency and standby power systems.
- C Have generator or other power source capable of supplying service within 10 seconds.
- F Meet other general requirements that are deficient.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Provide a written emergency evacuation plan.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Have properly located and lighted "Exit" signs.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Provide properly protected cooking facilities.
- E Install an approved automatic sprinkler system.
- E Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
- E Have properly installed electrical wiring and gas equipment.
- E Ensure proper usage of power strips and extension cords.
- C Conduct testing and exercise requirements.
- C Have simulated fire drills held at unexpected times.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.18 | 3.69 | 3.86 |
| Registered nurses | 0.46 | 0.67 | 0.69 |
| All nursing staff on weekends | 3.81 | 3.25 | 3.42 |
| Nurse aides | 2.95 | ||
| Licensed practical nurses | 0.77 | ||
| Nursing staff turnover (share who left in a year) | 53.2% | 45.9% | 45.8% |
| Registered nurse turnover | 70.0% | 40.3% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.11 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.33 on weekdays and 3.81 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 9.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.19 in April to June 2025 to 4.18 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.18 | 0.46 | 4.33 | 3.81 | 9.8% | 0 of 90 | 71 |
| Oct to Dec 2025 | 4.26 | 0.41 | 4.43 | 3.80 | 11.6% | 0 of 92 | 72 |
| Jul to Sep 2025 | 4.47 | 0.52 | 4.66 | 3.99 | 12.6% | 0 of 92 | 67 |
| Apr to Jun 2025 | 4.19 | 0.55 | 4.33 | 3.86 | 10.1% | 0 of 91 | 60 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.4 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.2 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 7.7 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 6.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.5 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.5 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 23.0 | 13.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 20.1 | 22.2 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 24.7 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.4 | 1.8 |
Owners and operators
Legal business name: MAJOR HOSPITAL.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Claxton, Ryan | Corporate officer | Individual | 03/27/2025 | |
| Greenburg in Opco LLC | Operational/managerial control | Organization | 07/01/2023 | |
| Claxton, Ryan | Operational/managerial control | Individual | 03/27/2025 | |
| Frankel, Israel | Operational/managerial control | Individual | 07/01/2023 | |
| Meal, Kelsey | Operational/managerial control | Individual | 10/08/2019 | |
| Radadiya, Pragneshkumar | Operational/managerial control | Individual | 07/01/2023 | |
| Greenburg in Opco LLC | Adp of the SNF | Organization | 10/03/2025 | |
| Claxton, Ryan | Adp of the SNF | Individual | 03/27/2025 | |
| Frankel, Israel | Adp of the SNF | Individual | 07/01/2023 | |
| Meal, Kelsey | Adp of the SNF | Individual | 07/08/2024 | |
| Radadiya, Pragneshkumar | Adp of the SNF | Individual | 01/20/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on May 20, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on May 20, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on April 7, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on April 7, 2025: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
Other nursing homes nearby
- Morning Breeze Retirement Community and Healthcare Greensburg, 1.2 mi · 3 of 5 stars · 10 citations
- Arbor Grove Village Greensburg, 1.4 mi · 2 of 5 stars · 17 citations
- Hickory Creek at Greensburg Greensburg, 1.7 mi · 5 of 5 stars · 18 citations
- Aspen Place Health Campus Greensburg, 2.3 mi · 4 of 5 stars · 28 citations
- Waldron Rehabilitation and Healthcare Center Waldron, 12.9 mi · 3 of 5 stars · 41 citations
- Miller's Merry Manor Hope, 14.7 mi · 3 of 5 stars · 12 citations
- Waters of Batesville, the Batesville, 14.8 mi · 2 of 5 stars · 46 citations
- St. Andrews Health Campus Batesville, 15.6 mi · 4 of 5 stars · 15 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Willows of Greensburg's Medicare star rating?
- CMS rates Willows of Greensburg 2 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Willows of Greensburg get at its last inspection?
- 7 health deficiencies at the standard inspection on May 20, 2026. The Indiana average is 7.2.
- Has Willows of Greensburg been fined?
- CMS lists no fines in the last three years.
- Does Willows of Greensburg accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Willows of Greensburg?
- CMS lists 11 owners and managers. Legal business name: MAJOR HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.