Winter Park Care and Rehabilitation
2970 Scarlett Rd, Winter Park, FL 32792 · Orange County · (407) 671-8030
103 certified beds, about 83 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1978
Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
1 of 5
CMS note: This facility reported a high number of days without a registered nurse onsite.
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105332 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 10, 2025, inspectors cited 4 health deficiencies (the Florida average is 7.1, the national average 9.2).
Of 33 health citations since April 2022, 2 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists 1 fine totaling $73,968 in the last three years; the largest was $73,968, and the latest is dated February 17, 2024.
Nurses and nurse aides worked 0.00 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.00 of those hours.
CMS links it to Simcha Hyman & Naftali Zanziper, an affiliated group of 79 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
704/22
411/23
1702/24
110/24
407/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 33 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
25D
5E
0F
Potential for minimal harm
0A
0B
1C
July 10, 2025Standard inspection · 4 citations
- E Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on interview, and record review, the facility failed to ensure the Quality Assessment & Assurance (QAA) / Quality Assurance and Performance Improvement (QAPI) committee conducted performance improvement activities to ensure prior improvement measures were sustained.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure an appropriate wheelchair was provided to accommodate the needs and preference of 1 of 1 resident reviewed for resident rights, of a total sample of 30 residents, (#82).
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview, and record review, the facility failed to ensure the Minimum Data Set (MDS) assessment was accurate for nutritional approaches for 1 of 3 residents reviewed for nutrition, of a total sample of 30 residents, (#84).
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the intravenous (IV) catheter dressing was changed every seven days per physician order for 1 of 1 resident reviewed for IV therapy, of a total sample of 30 residents, (#142).
October 29, 2024Complaint inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview, and record review, the facility failed to ensure 1 of 3 residents reviewed for administration had an accurate medical record, of a total sample of 3 residents, (#1).
February 17, 2024Standard inspection · 17 citations
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review, and interview, the facility neglected to provide appropriate care and services to prevent a fall with major injury for a vulnerable and physically impaired resident, during a transfer with a mechanical lift and failed to complete a thorough investigation after a fall with major injury for 1 of 6 residents sampled for falls, (#197). On 2/08/24 at approximately 6:00 PM, the facility failed to prevent a fall with major injury during a transfer with a mechanical lift. The facility failed to utilize the appropriate type of mechanical lift and failed to follow policy requiring two staff for mechanical lift transfers. While Certified Nursing Assistant (CNA) G transferred resident #197 by herself from chair to bed using the wrong mechanical lift, the resident became unstable and was manually lowered to the floor. [...]
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview, and record review, the facility failed to prevent a fall with major injury for a vulnerable, physically, impaired resident, and failed to ensure the correct procedure was followed when using a mechanical lift to transfer residents for 1 of 6 residents sampled for falls, out of a total sample of 45 residents, (#197). On 2/08/24 at approximately 6:00 PM, the facility failed to prevent a fall with major injury during a transfer with a mechanical lift. The facility failed to utilize the appropriate type of mechanical lift and failed to follow policy requiring two staff for mechanical lift transfers. While Certified Nursing Assistant (CNA) G transferred resident #197 by herself from chair to bed using the wrong mechanical lift, the resident became unstable and was manually lowered to the floor. [...]
- E Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure 1 of 1 resident was assessed to be clinically appropriate to self-administer medication of a total sample of 45 residents, (#18).
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, and interview, the facility failed to provide a homelike environment for all residents who ate their meals in the main dining room, by serving the resident's meals on serving trays at the table in an institutional manner.
- E Provide activities to meet all resident's needs.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide an on-going individualized program of activities for 2 of 2 residents reviewed for activities of a total sample of 45 residents, (#2, #79).
- E Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on interview, and record review, the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) committee implemented effective Performance Improvement Plans (PIPs) to correct and monitor identified deficiencies, and ensure sustained improvements.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and interview, the facility failed to ensure residents' dignity was maintained, by failing to knock on doors prior to entry during dining observation on 1 of 2 wings, (East Wing).
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview, and record review, the facility failed to thoroughly investigate an incident involving neglect and failed to report the results of the investigation to the State Survey Agency related to an avoidable fall with major injury for 1 of 6 residents sampled for falls, of a total sample of 45 residents, (#197).
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview, and record review, the facility failed to ensure a thorough investigation was conducted for a fall with fracture for 1 of 6 residents reviewed for falls of a total sample of 45 residents, (#197).
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview, and record review, the facility failed to ensure Minimum Data Set (MDS) assessment accurately reflected health conditions regarding bladder and bowel for 1 of 1 resident reviewed for urinary catheter, of a total sample of 45 residents, (#20).
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on interview and record review, the facility failed to develop a Baseline Care Plan timely for 2 of 2 residents of a total sample of 45 residents, (#25, #82).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview, and record review, the facility failed to accurately assess a resident's vision and failed to initiate a comprehensive care plan for impaired vision for 1 of 2 residents reviewed for vision/hearing of a total sample of 45 residents, (#197).
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to ensure 2 residents/representatives were provided the opportunity to participate in their care plan reviews, (#33, #58); and failed to ensure 2 residents/representatives were invited and participated in the development of care plans, (#80, #83), of a total sample of 45 residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide mouth care for 1 of 5 residents observed for Activities of Daily Living (ADL) care of a total sample of 45 residents, (#72).
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure enteral feeding was infused as prescribed by the physician for 1 of 2 residents reviewed for tube feeding, of a total sample of 45 residents, (#83). Enteral feeding refers to intake of food via the gastrointestinal (GI) tract. (Retrieved from https//www.healthline.com 2/27/24).
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure Oxygen (O2) therapy was administered at the correct flow rate as per the physician's order and care plan intervention for 1 of 1 resident, reviewed for O2 therapy, of a total sample of 45 residents, (#2).
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record review, and interview, the facility failed to follow physician orders for 1 of 5 residents reviewed for unnecessary medications of a total sample of 45 residents, (#57). Resident #57 was admitted to the facility on [DATE] with diagnoses to include diabetes, hypertension, dementia, and depression. Review of the physician orders indicated the resident received Glimepiride, Januvia, Metformin, and Novolog insulin by sliding scale for diabetes. Review of the Medication Regimen Review for January 2024 indicated a recommendation to change Glimepiride 4 milligrams (mg) (long-acting agent) to a short acting agent ( Glipizide). The review noted the physician agreed with the recommendation and on 1/05/24 ordered Glipizide 2 mg. daily. Review of the order in resident #57's medical record read, Glimepiride 2 mg and not Glipizide 2 mg which was ordered. [...]
November 15, 2023Complaint inspection · 4 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to report an injury of unknown origin to the relevant State Regulatory Agency within the specified timeframe for 1 of 5 residents of a total sample of 5 residents, (#1).
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility failed to thoroughly investigate a potential fall for 1 dependent resident of a total sample of 5 residents, (#19).
- D Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Inspectors wroteBased on interview, and record review, the facility failed to ensure the hospital discharge instructions for a surgical wound, and a wound management system were transcribed to the resident's electronic medical record, to ensure appropriate monitoring by nurses for 1 resident, of a total sample of 5 residents, (#19).
- D Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Inspectors wroteBased on interview and record review, the facility failed to ensure physician orders for stat x-rays were obtained in a timely manner for 1 resident of a total sample of 5 residents, (#1).
April 13, 2022Standard inspection · 7 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain resident's dignity during dining for 4 of 15 residents assessed for dining of a total sample of 43 residents, (#37, #27, #52 & #54).
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide personal hygiene care for a resident dependent on staff for activities of daily living (ADLs) for 1 of 4 residents reviewed for ADL care in a total sample of 43 residents, (#93).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review, the facility failed to identify and provide wound care services for 1 of 1 resident reviewed with a reoccurring left heel wound in a total sample of 43 residents, (#53).
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide appropriate suprapubic catheter care and services to reduce the risk of potential bladder infections for 1 of 2 residents (#53) reviewed in a total of 6 residents with indwelling or external urinary catheters.
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide palatable meals for 1 of 4 residents reviewed for food of a total sample of 43 residents, (#51).
- D Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, interview, and record review, the facility failed to update and honor food preferences for 1 of 4 residents reviewed for food of a total sample of 43 residents, (#51).
- C Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and record review, the facility failed to post their licensed and unlicensed nursing staff data on a daily basis and/or in a timely manner for three consecutive days (4/8/22, 4/9/22, and 4/10/22).
Fire safety inspections
8 fire safety citations on file: 3 on July 28, 2026, 1 on September 18, 2025, 1 on September 12, 2025, 3 on February 17, 2024.
Every fire safety citation8 citations
- F Meet other general requirements.
- F Meet fire sprinkler requirement for tall buildings.
- F Meet other general requirements.
- D Meet other general requirements.
- E Meet other general requirements.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| February 17, 2024 | Fine | $73,968 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 0.00 | 3.82 | 3.86 |
| Registered nurses | 0.00 | 0.73 | 0.69 |
| All nursing staff on weekends | 0.00 | 3.49 | 3.42 |
| Nurse aides | 0.00 | ||
| Licensed practical nurses | 0.00 | ||
| Nursing staff turnover (share who left in a year) | not reported | 41.4% | 45.8% |
| Registered nurse turnover | not reported | 46.0% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.55 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 0.00 on weekdays and 0.00 on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.57 in April to June 2025 to 0.00 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 0.00 | 0.00 | 0.00 | 0.00 | 0.0% | 90 of 90 | 83 |
| Oct to Dec 2025 | 3.65 | 0.59 | 3.80 | 3.27 | 2.6% | 0 of 92 | 85 |
| Apr to Jun 2025 | 3.57 | 0.52 | 3.66 | 3.34 | 0.0% | 0 of 91 | 91 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.8 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.9 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.1 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.7 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.2 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.3 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.3 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 1.1 | 1.8 |
Owners and operators
Legal business name: WINTER PARK FL OPCO LLC. CMS links this home to Simcha Hyman & Naftali Zanziper, a group of 79 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Fulton, Nicole | W-2 managing employee | Individual | 04/01/2020 | |
| Gorelick, Batya | Corporate officer | Individual | 04/01/2020 | |
| Orchid Cove Health Group LLC | Operational/managerial control | Organization | 02/06/2020 | |
| Terentev, Alex | Operational/managerial control | Individual | 04/01/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on July 10, 2025: "Provide for the safe, appropriate administration of IV fluids for a resident when needed."
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on July 10, 2025: "Ensure each resident receives an accurate assessment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on July 10, 2025: "Reasonably accommodate the needs and preferences of each resident."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on February 17, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 0.00 hours per resident per day, below the Florida average of 3.49.
Other nursing homes nearby
- Regents Park of Winter Park Winter Park, 0.4 mi · 1 of 5 stars · 23 citations
- Mayflower Healthcare Center Winter Park, 1.1 mi · 5 of 5 stars · 4 citations
- Parkview Rehabilitation Center at Winter Park Winter Park, 1.2 mi · 5 of 5 stars · 14 citations
- Alwyn C Cashe State Veterans Nursing Home Orlando, 1.5 mi · 1 of 5 stars · 22 citations
- Avante at Orlando Inc Orlando, 1.5 mi · 3 of 5 stars · 10 citations
- Westminster Winter Park Winter Park, 1.6 mi · 5 of 5 stars · 14 citations
- Westminster Baldwin Park Orlando, 2.3 mi · 5 of 5 stars · 8 citations
- Solaris Healthcare East Orlando Orlando, 4 mi · 5 of 5 stars · 10 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Winter Park Care and Rehabilitation's Medicare star rating?
- CMS rates Winter Park Care and Rehabilitation 1 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Winter Park Care and Rehabilitation get at its last inspection?
- 4 health deficiencies at the standard inspection on July 10, 2025. The Florida average is 7.1.
- Has Winter Park Care and Rehabilitation been fined?
- Yes. CMS lists 1 fine totaling $73,968 in the last three years.
- Does Winter Park Care and Rehabilitation accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Winter Park Care and Rehabilitation?
- CMS lists 4 owners and managers, and links the home to Simcha Hyman & Naftali Zanziper. Legal business name: WINTER PARK FL OPCO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.