Home / North Carolina / Fayetteville
Woodlands Nursing & Rehabilitation Center
400 Pelt Drive, Fayetteville, NC 28301 · Cumberland County · (910) 822-0515
80 certified beds, about 75 residents a day · For profit - Corporation · Medicare and Medicaid since 1997
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345481 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 8, 2025, inspectors cited 2 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
None of its 10 health citations since December 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.69 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.43 of those hours.
55.6% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to Liberty Senior Living, an affiliated group of 37 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
312/22
109/23
405/24
208/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
4E
0F
Potential for minimal harm
0A
0B
0C
August 8, 2025Standard inspection · 2 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and resident and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment in the area of oxygen therapy for 1 of 1 resident reviewed for oxygen therapy (Resident #4).
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and staff interviews, the facility failed to complete a Preadmission Screening and Resident Review (PASRR) application for a resident with newly evident mental health diagnoses for 1 of 1 sampled resident reviewed for PASRR (Resident #62).
May 7, 2024Standard inspection, Complaint inspection · 4 citations
- E Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record review and staff interviews the facility failed to administer significant medications to 4 out of 16 residents (Resident #1, #18, #21, and #48) reviewed for medication administration. The facility also failed to follow medication administration guidelines for not crushing certain medications for 1 out of 16 residents reviewed for medication administration (Resident #42).
- E Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on record review and staff interviews the facility failed to maintain documentation of current Covid-19 vaccination status, eligibility screening, education, and offering of Covid-19 vaccination for facility staff. The failures regarding education, offering the vaccine, and maintaining records were found for 4 of 12 facility staff (Staff #1, Staff #2, Staff #3, and Staff #4) reviewed for infection control.
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and staff interviews, the facility failed to provide a CMS-10123 (Centers for Medicare and Medicaid Services) Notice of Medicare Non-Coverage (NOMNC) at least two days prior to discharge from Medicare part A services for 1 of 3 sampled residents (Resident #127).
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review, staff, pharmacist, and Nurse Practitioner (NP) interviews the facility failed to respond to the consultant pharmacist's recommendations for 1 out of 5 residents reviewed for unnecessary medications (Resident #42).
September 1, 2023Complaint inspection · 1 citation
- D Plan the resident's discharge to meet the resident's goals and needs.
Inspectors wroteBased on record review, staff interview, Physician interview, and Responsible Party interview the facility failed to implement a discharge planning process that identified changes resulting in modifications to a resident's discharge plan for one (Resident # 1) of three residents reviewed for discharge. The facility failed to follow up on a pending x-ray result before discharging a resident home. When the results came in after the resident was discharged , they showed the resident had a fracture.
December 1, 2022Standard inspection · 3 citations
- E Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on record review, observations, and interviews with resident and staff, the facility failed to ensure residents diagnosed with Post-Traumatic Stress Disorder (PTSD) had person-centered care plans developed with individualized approaches that direct staff on how to care for their assessed needs for 2 of 3 residents (Resident #24 and Resident #52) reviewed for PTSD.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, record review and interviews with facility staff, the facility failed to date opened food items stored for use in the reach-in refrigerator and to discard foods past their use by date for 1 of 1 reach-in refrigerator. This practice had the potential to affect foods served to the residents.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and staff interviews the facility failed to have code status in the medical record for 1 of 1 resident reviewed for code status (Resident #46).
Fire safety inspections
14 fire safety citations on file: 5 on May 7, 2024, 3 on December 1, 2022, 6 on November 21, 2019.
Every fire safety citation14 citations
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Provide properly protected cooking facilities.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Inspect, test, and maintain automatic sprinkler systems.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install corridor and hallway doors that block smoke.
- E Have properly installed electrical wiring and gas equipment.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.69 | 3.85 | 3.86 |
| Registered nurses | 0.43 | 0.62 | 0.69 |
| All nursing staff on weekends | 3.48 | 3.42 | 3.42 |
| Nurse aides | 2.52 | ||
| Licensed practical nurses | 0.74 | ||
| Nursing staff turnover (share who left in a year) | 55.6% | 49.0% | 45.8% |
| Registered nurse turnover | 55.6% | 45.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.62 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.78 on weekdays and 3.48 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 19.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.90 in April to June 2025 to 3.69 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.69 | 0.43 | 3.78 | 3.48 | 19.1% | 0 of 90 | 75 |
| Oct to Dec 2025 | 4.04 | 0.36 | 4.13 | 3.83 | 15.7% | 0 of 92 | 76 |
| Jul to Sep 2025 | 3.99 | 0.36 | 4.11 | 3.71 | 11.7% | 0 of 92 | 75 |
| Apr to Jun 2025 | 3.90 | 0.44 | 4.05 | 3.52 | 17.2% | 0 of 91 | 76 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for North Carolina
| Job | Median | Middle half | Employed |
|---|---|---|---|
| North Carolina, all employers | |||
| CNAs (nursing assistants) | $18.49 | $17.28 to $21.08 | 64,010 |
| LPNs and LVNs | $30.42 | $28.50 to $33.51 | 18,010 |
| Registered nurses | $40.56 | $37.87 to $49.06 | 111,120 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.0 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.1 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.7 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.9 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.7 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.6 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.4 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.6 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.3 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.8 | 1.8 |
Owners and operators
Legal business name: LIBERTY HEALTHCARE GROUP LLC. CMS links this home to Liberty Senior Living, a group of 37 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Liberty Long Term Care LLC | Direct ownership interest | Organization | 04/04/2025 | |
| John a McNeill Jr 2012 Irrv Tr | Indirect ownership interest | Organization | 04/29/2025 | |
| Liberty Healthcare Group LLC | Indirect ownership interest | Organization | 04/29/2025 | |
| Ronald B. and Cynthia J. McNeill 2013 Irrevocable Trust | Indirect ownership interest | Organization | 04/29/2025 | |
| McNeill, John | Indirect ownership interest | Individual | 04/29/2025 | |
| McNeill, Ronald | Indirect ownership interest | Individual | 04/29/2025 | |
| Calcutt, Joseph | Managing control - governing body | Individual | 04/29/2025 | |
| Miller, Robert | Managing control - governing body | Individual | 04/29/2025 | |
| Wilson, Jeffrey | Managing control - governing body | Individual | 04/29/2025 | |
| Calcutt, Joseph | Operational/managerial control | Individual | 04/29/2025 | |
| Khurana, Rajesh | Operational/managerial control | Individual | 04/29/2025 | |
| McNeill, John | Operational/managerial control | Individual | 04/29/2025 | |
| McNeill, Ronald | Operational/managerial control | Individual | 04/29/2025 | |
| Pate, Sandra | Operational/managerial control | Individual | 04/29/2025 | |
| Wilson, Jeffrey | Operational/managerial control | Individual | 04/29/2025 | |
| McNeill, Robert | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 02/20/2026 | |
| Oliver, Anna | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 02/20/2026 | |
| Purvis, Jenny | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 02/20/2026 | |
| John a McNeill Jr 2014 Irrevocable Trust | Adp of the SNF | Organization | 04/29/2025 | |
| Liberty Healthcare Properties of Woodlands LLC | Adp of the SNF | Organization | 04/29/2025 | |
| Liberty Real Properties IV LLC | Adp of the SNF | Organization | 04/29/2025 | |
| Long Term Care Management Services LLC | Adp of the SNF | Organization | 04/29/2025 | |
| Ronald B and Cynthia J McNeil 2014 Irrevocable Trust | Adp of the SNF | Organization | 04/29/2025 | |
| Calcutt, Joseph | Adp of the SNF | Individual | 04/29/2025 | |
| Khurana, Rajesh | Adp of the SNF | Individual | 02/20/2026 | |
| Miller, Robert | Adp of the SNF | Individual | 04/29/2025 | |
| Pate, Sandra | Adp of the SNF | Individual | 02/20/2026 | |
| Wilson, Jeffrey | Adp of the SNF | Individual | 04/29/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on August 8, 2025: "Ensure each resident receives an accurate assessment."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on May 7, 2024: "Ensure that residents are free from significant medication errors."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on May 7, 2024: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on May 7, 2024: "Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Highland House Rehabilitation and Healthcare Fayetteville, 0.5 mi · 2 of 5 stars · 12 citations
- Haymount Rehabilitation & Nursing Center, Inc. Fayetteville, 1.2 mi · 5 of 5 stars · 4 citations
- Whispering Pines Nursing & Rehab Center Fayetteville, 1.9 mi · 4 of 5 stars · 5 citations
- Village Green Health and Rehabilitation Fayetteville, 3.3 mi · 5 of 5 stars · 6 citations
- Bethesda Health Care Facility Eastover, 4.9 mi · 4 of 5 stars · 4 citations
- The Carrolton of Fayetteville Fayetteville, 5.2 mi · 3 of 5 stars · 26 citations
- Autumn Care of Fayetteville Fayetteville, 6.1 mi · 5 of 5 stars · 3 citations
- Carolina Rehab Center of Cumberland Fayetteville, 6.2 mi · 3 of 5 stars · 25 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Woodlands Nursing & Rehabilitation Center's Medicare star rating?
- CMS rates Woodlands Nursing & Rehabilitation Center 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Woodlands Nursing & Rehabilitation Center get at its last inspection?
- 2 health deficiencies at the standard inspection on August 8, 2025. The North Carolina average is 4.7.
- Has Woodlands Nursing & Rehabilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Woodlands Nursing & Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Woodlands Nursing & Rehabilitation Center?
- CMS lists 28 owners and managers, and links the home to Liberty Senior Living. Legal business name: LIBERTY HEALTHCARE GROUP LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.