Wynhoven Community Care Center
1050 Medical Center, Marrero, LA 70072 · Jefferson County · (504) 347-0777
188 certified beds, about 119 residents a day · Non profit - Corporation · Medicare and Medicaid since 1987
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195210 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 22, 2026, inspectors cited 1 health deficiency (the Louisiana average is 6.4, the national average 9.2).
Of 18 health citations since April 2024, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 2 fines totaling $43,515 in the last three years; the largest was $34,405, and the latest is dated March 30, 2026.
Nurses and nurse aides worked 4.27 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.29 of those hours.
53.8% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
CMS links it to Commcare Corporation, an affiliated group of 19 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.
April 22, 2026Standard inspection · 1 citation
- D Assure that each resident’s assessment is updated at least once every 3 months.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure staff completed quarterly assessments within the required timeframes for 3 (Resident #1, Resident #23, Resident #88) of 3 sampled residents reviewed for resident assessment requirements.
March 30, 2026Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interviews, observations, and record reviews, the facility failed to ensure a resident's enabler bar was not an accident hazard for 1 (Resident #1) of 3 sampled residents reviewed for accident hazards. This deficient practice resulted in actual harm on 02/28/2026 at 7:33PM for Resident #1, when S3Certified Nursing Assistant (CNA) transferred Resident #1 from her wheelchair to the bed. Resident #1's left leg hit the enabler bar, with a missing end cap, which resulted in a laceration to Resident #1's left lower leg. Resident #1 was then transported to a local Emergency Department (ED) where she was assessed as having a large stellate (a star-shaped or irregular, multi-angled tear in the skin) laceration to the left lower leg, received 6 interior sutures, 27 exterior sutures, a tetanus shot, and pain medication. Resident #1 required daily wound care and 14 days of antibiotics. [...]
April 17, 2025Standard inspection, Complaint inspection · 12 citations
- L Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure an effective system was in place to ensure the resident record accurately reflected a resident's wishes for a code status of Do Not Resuscitate (DNR) if an emergency occurred for 1 (Resident #103) of 46 (Resident #1, Resident #4, Resident #5, Resident #10, Resident #11, Resident #14, Resident #19, Resident #20, Resident #23, Resident #24, Resident #25, Resident #28, Resident #29, Resident #33, Resident #35, Resident #36, Resident #37, Resident #39, Resident #40, Resident #41, Resident #46, Resident #52, Resident #53, Resident #60, Resident #61, Resident #68, Resident #71, Resident #72, Resident #76, Resident #77, Resident #80, Resident #82, Resident #83, Resident #85, Resident #86, Resident #87, Resident #88, Resident #92, Resident #93, Resident #94, Resident #97, Resident #99, Resident #102, Resident #103, Resident [...]
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record reviews, the facility failed to implement their controlled substance policy to ensure controlled drugs were reconciled for 1 (Medication Cart b) of 3 (Medication Cart a, Medication Cart b, Medication Cart c) medication carts reviewed for reconciliation of controlled substances.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure staff wore proper personal protective equipment (PPE) for a resident on Enhanced Barrier Precautions (EBP) during a resident transfer and linen change for 3 (S10Certified Nursing Assistant [CNA], S11CNA, S12CNA) of 4 (S10CNA, S11CNA, S12CNA, S15CNA) CNAs observed while providing care to residents on EBP.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to assess a resident for self-administration of medications for 1 (Resident #29) of 1 (Resident #29) sampled residents observed with medications left at the bed side for self-administration.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations and interviews, the facility failed to ensure facility whirlpool rooms were maintained in a sanitary manner for 3 (Whirlpool Room a, Whirlpool Room b, Whirlpool Room c) of 3 (Whirlpool Room a, Whirlpool Room b, Whirlpool Room c) whirlpool rooms observed for cleanliness. Observation on 04/16/2025 at 10:30AM, of Whirlpool Room a, revealed there was an unidentified pink residue noted on the bottom of the whirlpool bathtub. Observation on 04/16/2025 at 10:45AM, of Whirlpool Room c, revealed there was an unidentified yellow residue and a piece of used paper noted on the bottom of the whirlpool bathtub. Observation on 04/16/2025 at 11:00AM, of Whirlpool Room b, revealed there was an unidentified pink residue noted on the bottom of the whirlpool bathtub. [...]
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on interviews and record reviews, the facility failed to communicate and/or document the required information when a resident was transferred to the hospital for 1 (Resident #103) of 3 (Resident #83, Resident #102, Resident #103) sampled residents reviewed for transfer requirements.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview, and record reviews the facility failed to develop a person-centered care plan for a resident with a Urinary Tract Infection (UTI) receiving Intravenous (IV) Antibiotics via a Midline Intravenous Catheter. This deficient practice was identified for 1 (Resident #46) of 1 (Resident #46) residents investigated for intravenous antibiotic usage.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure a resident's care plan was revised to update his code status (a term used to describe what type of interventions, if any, a healthcare team could perform if an individual's heart stopped beating or they stopped breathing). This deficient practice was identified for 1 (Resident #103) of 23 (Resident #5, Resident #23, Resident #25, Resident #29, Resident #33, Resident #35, Resident #39, Resident #40, Resident #41, Resident #46, Resident #68, Resident #71, Resident #72, Resident #76, Resident #80, Resident #82, Resident # 83, Resident #92, Resident #93, Resident #94, Resident #99, Resident #102, and Resident #103) sampled residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure a Registered Nurse adhered to professional standards of practice when a Registered Nurse (S6Interim Clinical Care Coordinator [S6ICCC]) falsified a resident's medical record. This deficient practice was identified for 1 (S6ICCC) of 2 (S6ICCC, and S7Quality Management Nurse) Registered Nurses identified as having revised Resident #103's care plan.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure a resident's pressure ulcer treatment plan was carried out in accordance with physician's orders for 1 (Resident #94) of 2 (Resident #94, Resident #99) sampled residents investigated for pressure ulcer care.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased observations, interviews, and record reviews, the facility failed to: 1. Ensure the facility's infectious waste storage room was locked and not accessible to residents prone to wandering for 1 (Storage Room a) of 1 (Storage Room a) infectious waste storage rooms observed; 2. Ensure disposable razors were not accessible for 2 (Shower Room a, Shower Room b) of 3 (Shower Room a, Shower Room b, Shower Room c) observed; and, 3. Ensure shower rooms were secured for 3 (Shower Room a, Shower Room b, and Shower Room c) of 3 (Shower Room a, Shower Room b, Shower Room c) shower rooms observed; and, 4. Ensure whirlpool rooms were secured for 3 (Whirlpool Room a, Whirlpool Room b, Whirlpool Room c) of 3 (Whirlpool Room a, Whirlpool Room b, Whirlpool Room c) whirlpool rooms observed.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record reviews, the facility failed to maintain an accurate medical record for a resident's code status (a term used to describe what type of interventions, if any, a healthcare team could perform if an individual's heart stopped beating or they stopped breathing). This deficient practice was identified for 1 (Resident #103) of 23 (Resident #5, Resident #23, Resident #25, Resident #29, Resident #33, Resident #35, Resident #39, Resident #40, Resident #41, Resident #46, Resident #68, Resident #71, Resident #72, Resident #76, Resident #80, Resident #82, Resident #83, Resident #92, Resident #93, Resident #94, Resident #99, Resident #102, and Resident #103) sampled residents reviewed for accurate records.
July 2, 2024Complaint inspection · 1 citation
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident was referred for dental services within 3 days of a resident's dentures being missing for 1 (Resident #1) of 1 (Resident #1) sampled residents with missing dentures in a total sample of 3.
April 11, 2024Standard inspection · 3 citations
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record reviews, observations, and interviews, the facility failed to ensure a resident who no longer resided on a locked memory care unit's careplan was updated for 2 (Resident #9 and Resident #71) of 2 residents reviewed for Dementia Care.
- E Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Inspectors wroteBased on record review and interview, the facility failed to obtain the resident's most recent documentation of services provided for 2 (Resident #53 and Resident #104) of 2 (Resident #53 and Resident #104) sampled residents reviewed for hospice.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on record reviews, observations, and interviews, the facility failed to ensure a resident's pain level was reassessed and managed for 1(Resident #40) of 1(Resident #40) residents reviewed for pain management.
Fire safety inspections
1 fire safety citation on file: 1 on April 11, 2024.
Every fire safety citation1 citation
- D Have approved installation, maintenance and testing program for fire alarm systems.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 30, 2026 | Fine | $9,110 |
| April 17, 2025 | Fine | $34,405 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.27 | 3.76 | 3.86 |
| Registered nurses | 0.29 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.41 | 3.21 | 3.42 |
| Nurse aides | 2.55 | ||
| Licensed practical nurses | 1.43 | ||
| Nursing staff turnover (share who left in a year) | 53.8% | 47.6% | 45.8% |
| Registered nurse turnover | 50.0% | 41.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.37 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.61 on weekdays and 3.41 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.69 in April to June 2025 to 4.27 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.27 | 0.29 | 4.61 | 3.41 | 0.0% | 0 of 90 | 119 |
| Oct to Dec 2025 | 4.27 | 0.29 | 4.61 | 3.38 | 0.0% | 0 of 92 | 119 |
| Jul to Sep 2025 | 4.43 | 0.24 | 4.83 | 3.40 | 0.4% | 0 of 92 | 112 |
| Apr to Jun 2025 | 4.69 | 0.28 | 5.23 | 3.33 | 8.3% | 0 of 91 | 101 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 25.1 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.8 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.8 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 16.8 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.2 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.0 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 40.5 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 5.5 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 2.7 | 1.8 |
Owners and operators
Legal business name: COMMCARE CORPORATION. CMS links this home to Commcare Corporation, a group of 19 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Commcare Corporation | 5% or greater direct ownership interest | Organization | 100% | 06/14/2023 |
| Hudson, Mary | W-2 managing employee | Individual | 06/14/2023 | |
| Lundberg, Alec | W-2 managing employee | Individual | 06/14/2023 | |
| Prechter, Patricia | W-2 managing employee | Individual | 06/14/2023 | |
| Ford, Michael | Corporate director | Individual | 01/01/2021 | |
| Mangun, Garold | Corporate director | Individual | 06/09/1997 | |
| Plaisance, Wayne | Corporate director | Individual | 01/01/2022 | |
| Prechter, Patricia | Corporate director | Individual | 03/01/2018 | |
| Harvey Psarellis, Dawn | Corporate officer | Individual | 10/10/2014 | |
| Mangun, Garold | Corporate officer | Individual | 12/01/2021 | |
| Prechter, Patricia | Corporate officer | Individual | 07/01/2021 | |
| Commcare Management Corporation | Operational/managerial control | Organization | 06/14/2023 | |
| Gardner, George | Operational/managerial control | Individual | 06/14/2023 | |
| Harvey Psarellis, Dawn | Operational/managerial control | Individual | 06/14/2023 | |
| Tucker, James | Operational/managerial control | Individual | 06/14/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on April 22, 2026: "Assure that each resident’s assessment is updated at least once every 3 months."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on March 30, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on April 17, 2025: "Allow residents to self-administer drugs if determined clinically appropriate."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on April 17, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Marrero Healthcare Center Marrero, 0.8 mi · 5 of 5 stars · 16 citations
- Covenant Home New Orleans, 2.5 mi · 4 of 5 stars · 16 citations
- John J Hainkel Jr Home and Rehabilitation Center New Orleans, 2.7 mi · 5 of 5 stars · 6 citations
- Bayside Healthcare Center Gretna, 4.3 mi · 3 of 5 stars · 20 citations
- St. Jude's Health & Wellness Center New Orleans, 4.5 mi · 1 of 5 stars · 56 citations
- Chateau De Notre Dame Community Care Center New Orleans, 4.6 mi · 2 of 5 stars · 18 citations
- Willow Wood at Woldenberg Village New Orleans, 4.9 mi · 4 of 5 stars · 19 citations
- St. Margaret's Daughters Home New Orleans, 5.5 mi · 1 of 5 stars · 40 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Wynhoven Community Care Center's Medicare star rating?
- CMS rates Wynhoven Community Care Center 3 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Wynhoven Community Care Center get at its last inspection?
- 1 health deficiency at the standard inspection on April 22, 2026. The Louisiana average is 6.4.
- Has Wynhoven Community Care Center been fined?
- Yes. CMS lists 2 fines totaling $43,515 in the last three years.
- Does Wynhoven Community Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Wynhoven Community Care Center?
- CMS lists 15 owners and managers, and links the home to Commcare Corporation. Legal business name: COMMCARE CORPORATION.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.